2/10 Terrible
Tiffany
Travelled with partner
25 Aug 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
I wouldn't stay at the Country Inn & Suites by Radisson in Salisbury, MD again.
For the $270/night room, I found it to be dingy and underwhelming. The hotel lobby smelled very nice and was clean, but our actual room felt old and not cleaned properly. The room was tight and felt small, despite there being a living room area, despite being an accessible room. The pillows were awful - zero foam and flattened immediately.
Additionally, I check every hotel room we stay in very carefully for bed bugs or other creatures and unfortunately we found what appeared to be one bed bug in the sheets (see photo) - but I didn't see it until the morning so we've gone through the heat/kill process with all our items we brought into the room. I didn't see anything at check-in otherwise we would have requested a new room then.
The biggest issue, aside from a bed bug, was our shower's water temperature. Last night, it was scalding hot and couldn't regulate lower despite moving the handle. This morning, it was freezing, and again unable to be regulated no matter where you placed the handle. I even tried to see if the bathroom sink water would change the shower temperature if turned on but it had no affect.
I was really disappointed when I informed Mike, the gentleman at the front desk this morning. He was very friendly, however dismissed the water temperature issue we had and said I really needed to 'fiddle' with the handle more and that their water is testy at times.
Tiffany
Stayed 1 night in Aug 2024