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Mercure Nelspruit Hotel

3.0 star property
Central hotel connected to a shopping centre in Mbombela with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Nelspruit Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
Deluxe Double Room, 1 Double Bed, Balcony | Living area
Outdoor dining
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Coner Of N4 and Graniet Street, Mbombela, Mpumalanga, 1200
  • Ilanga Mall
    2 min walk
  • Nelspruit Crossing Mall
    2 min drive
  • Sonpark Centre
    3 min drive
  • Nelspruit (NLP)
    10 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Separate bathtub and shower, eco-friendly toiletries, hair dryer, towels

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony

Deluxe Double Room, 1 Double Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Living area

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Blackout curtains
Private bathroom
Separate bath and shower
  • Sleeps 2
  • 2 Single Beds

Similar properties

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Protea Hotel by Marriott Nelspruit
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Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (106)
The price is AU$115
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Protea Hotel by Marriott Nelspruit

About the area

Mbombela

Mercure Nelspruit Hotel places you in the centre of Mbombela, connected to a shopping centre and within just a 15-minute stroll of Ilanga Mall and Tarentaal Centre. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchenettes. .The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas and laundry facilities. English breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Mbombela hotel include Oewersig Hall and Nelspruit Crossing Mall.

What's nearby

  • Ilanga Mall - 2 min walk
  • Nelspruit Crossing Mall - 2 min drive
  • Mbombela Stadium - 5 min drive
  • Nelspruit Private Nature Reserve - 5 min drive
  • Riverside Mall - 6 min drive

Getting around

  • Nelspruit (MQP-Kruger Mpumalanga Intl.) - 33 min drive

Restaurants

  • ‪Mountain Spring Spur - ‬1 min walk
  • ‪Roman's Pizza - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Adega - ‬8 min walk
  • ‪Wimpy - ‬5 min walk

About this property

Mercure Nelspruit Hotel

Central hotel connected to a shopping centre in Mbombela with free parking
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. An outdoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Nelspruit Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Mbombela hotel is smoke free.

  • 104 guestrooms or units
  • Conference rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Nelspruit Hotel offers 104 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board, hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

Afrikaans, English, French, German, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 180 for adults and ZAR 85 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 200.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately ZAR 180 for adults and from ZAR 85 for children
  • Airport shuttle fee: ZAR 400 per person (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way), (up to 11 years old)
  • Rollaway bed fee: ZAR 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Hotel Mercure Nelspruit
Mercure Hotel Nelspruit
Mercure Nelspruit
Mercure Nelspruit Hotel
Nelspruit Mercure
Nelspruit Mercure Hotel
Mercure Nelspruit Hotel Nelspruit
Mercure Nelspruit Hotel Hotel
Mercure Nelspruit Hotel Mbombela
Mercure Nelspruit Hotel Hotel Mbombela

Frequently asked questions

What is the cancellation policy at Mercure Nelspruit Hotel?

Mercure Nelspruit Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Nelspruit Hotel?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Nelspruit Hotel on 1 Dec 2024 start from AU$83.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Nelspruit Hotel?

Yep, Mercure Nelspruit Hotel has a free self car park.

Does Mercure Nelspruit Hotel have a pool?

Mercure Nelspruit Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Mercure Nelspruit Hotel family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Nelspruit Hotel is a hit with families.

Does Mercure Nelspruit Hotel serve breakfast?

Yep, English brekkie is offered weekdays between 6:30 AM and 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Nelspruit Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mercure Nelspruit Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Nelspruit Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Nelspruit Hotel?

No, only service animals are allowed.

Mercure Nelspruit Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 301 reviews" "
Rating 8 - Good. 157 out of 301 reviews" "
Rating 6 - Okay. 46 out of 301 reviews" "
Rating 4 - Poor. 18 out of 301 reviews" "
Rating 2 - Terrible. 12 out of 301 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Larry

Stayed 3 nights in Jul 2024

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

AFRICANFLAMBOYANCE

Business traveller
Liked: Room comfort
Standards dropping
I have stayed at the property before, and the standards are dropping. Bongani at reception was amazing, THANK YOU! The property needs serious maintenance. There are clear signs of moisture near the door of room 404. The floor-tiles in the bathroom are loose, the board supporting the vanity in the bathroom is rotten and the silicone that someone tried to apply is terrible. The shower-head is leaking water. The soap dispenser isnt proper, the reservoir is unceremoniously put on top thereof, and often falls off. I had to phone reception to attend to both aircon and telephone remotes were not working, I also had to ask at reception AGAIN the next morning to have it fixed. I also noticed some milldew on the inside of the shower despite the entire room reeking of bleach. MASSIVE cockroaches running around the lounge department
Stayed 4 nights in Jun 2024

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Siphiwe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Nelisiwe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

dalva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good, but the bedrooms needs renovations

2/10 Terrible

Riette

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience
Reception is extremely bad. Upon arrival told us to go away and come back later they had electricity problems. Telling a client that is tired after a 10 hour flight to go away and come back later….. had to fight to get invoice… pure hell
Stayed 5 nights in May 2023

8/10 Good

Khulekile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good I really enjoyed alot with my family and the staff is so friendly.
Stayed 2 nights in Dec 2022

8/10 Good

Henry

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022

6/10 Okay

jaime

Travelled with family
Liked: Cleanliness, staff & service
The breakfast and staff at breakfast were hands down lovely! The tv lacked a remote and the heater was non functional.
Stayed 1 night in Jul 2022

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Lana

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location
My stay was average. The place itself was outdated as such i was not able to discern whether the it was the decor that outdated or whether the place was dirty especially the swimming pool . But the place is near the city, opposite a mall so those are huge pluses if you are new to the place. Based on location i gice it a thumbs up.
Stayed 3 nights in Apr 2022

8/10 Good

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Canvas missing from frame for covered parking; oilet leaks water continuously; website says laundry service but they don't provide - which is a requisite for all of my accommodations when I travel.
Stayed 3 nights in Mar 2022

2/10 Terrible

AK

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel should be shut down. The rooms could be converted into kennels and let out to the SPCA
Stayed 1 night in Mar 2022

10/10 Excellent

Mara Alexandra Rego

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good
Stayed 1 night in Mar 2022

8/10 Good

Xolile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

6/10 Okay

Tania

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

8/10 Good

Scott DeWaelsche

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Stayed 1 night in Dec 2021

8/10 Good

Rui

Business traveller
Liked: Cleanliness, staff & service
Nels stay
It was ok.close to shopping mall
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good value for money and proximity to all facilities. However, the place needs an update. remove the carpet and replace sofas. The cleaners need more supervision.
Stayed 2 nights in May 2021

6/10 Okay

Evin

Disliked: Property conditions & facilities, room comfort
The check-in process was not smooth.The breakfast service was amazing, No shaded parking for vehicles, lots of construction noise on site. Pool dirty. Like to not visit again.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
1. clean room but quite dark and need a bit of updating.2. There was tea/coffee/ sugar but no milk available in the room.3.Self catering but wasn't informed at reception when booking in that we had to ask for cooking utensils.4.No WiFi very weak, had to go to reception to pick it up.
Stayed 1 night in May 2021

6/10 Okay

Ntombikhona Sethembile

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The Khumalo’s experience
The stay was amazing. The service was very slow at reception for check in and at breakfast. More people to be deployed during peak times of serving breakfast. Otherwise, all else was pleasing and we will book again for our next trip in that area.
Stayed 1 night in Apr 2021

10/10 Excellent

Tumisho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021