Ratings based on 562 Verified Reviews

Real reviews from guests who’ve stayed
3.3 out of 5
83% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.1 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
2 out of 5
by A verified traveller

Posted 10 Oct. 2024 on Expedia
Nothing I liked Hallways unkept hadn’t been cleaned in days. The swimming poor and hot tub were dirty and murky. No breakfast, maybe some cold coffee if your lucky.
Comment from Hotel Management
11 Oct. 2024 by GM, Hotel Management
Sorry your stay was not the best .the hallways get vaccinated everyday we have a note at the time you checked in that the pool and hot was not working it has just went down and wait for repair man.as to the answer for breakfast motel 6 Has never served breakfast that is how they keep there prices lower then anyone else I am sorry for your inconvenience we hope you try us again sometime
4 out of 5
by A verified traveller

Posted 10 Oct. 2024 on Expedia
Showing its' age.
Comment from Hotel Management
10 Oct. 2024 by GM Callie, Hotel Management
Thank you for staying with us.we our glad you enjoyed your stay I hope see you on your return
5 out of 5
by A verified traveller

Posted 8 Oct. 2024 on Expedia
Excellent staff; property was very clean and comfortable. Will definitely stay there again.
Comment from Hotel Management
9 Oct. 2024 by Brand Experience Team, Hotel Management
Hi Catherine, Wow, we are absolutely over the moon reading your incredible 5-star review! Knowing that you had such a wonderful experience while staying with us brings so much joy to our team. Your feedback truly means the world to us and only pushes us to work even harder. It is our mission to deliver top-notch service, and we are so happy to hear that it has not gone unnoticed. If you know of anyone who might be travelling in our area and needs a place to stay, please feel free to send them our way. Thank you once again for your generous words and for choosing Motel 6/Studio 6. We cannot wait to have the pleasure of serving you again soon! Natalie #team6
2 out of 5
by A verified traveller

Posted 7 Oct. 2024 on Expedia
Not good
Comment from Hotel Management
8 Oct. 2024 by Brand Experience Team, Hotel Management
Hi Duc, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us. Natalie #team6
5 out of 5
by A verified traveller

Posted 3 Oct. 2024 on Expedia
Good service
Comment from Hotel Management
4 Oct. 2024 by Brand Experience Team, Hotel Management
Hi Felipe,Thank you for the amazing rating!! Maz K.#Team6
1 out of 5
by A verified traveller

Posted 25 Sep. 2024 on Expedia
If you can avoid staying here, I highly recommend you do. I should have done more research. We needed a quick place to stay overnight. This place was disgusting. The second we walked in, it smelled horrendous. Our room was terribly dirty. Everything is old, and the AC is so loud it woke out child multiple times in the night. The shower was clogged with so much hair, which they didn’t even try to clean up and the faucet was coming out of the wall. The “hot” tub was cold. There was an alarm that kept going off in the middle of the night- not sure what it was, but it was inside the building. When I checked in, I asked for a late checkout, they said they charge $10 for every hour past checkout and I said fine whatever(definitely not worth it by the way-we already paid a significant amount of money for a crappy room) anyway, when we were packing up to leave, a housekeeper knocked on our door and I politely said “we’re still in here” and she said back “yeah check out was at 11” in a really snotty tone. I told her I already spoke with the front desk about it and she yelled back “yeah well nobody told me” I’m not sure why she felt the need to be rude, but she was. Don’t stay here. Spend a little more for better accommodations and a staff that’s actually nice. This place is an absolute dump.
Comment from Hotel Management
26 Sep. 2024 by Nancy Y., Hotel Management
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
4 out of 5
by A verified traveller

Posted 22 Sep. 2024 on Expedia
Convenient
Comment from Hotel Management
24 Sep. 2024 by Nancy Y., Hotel Management
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
2 out of 5
by A verified traveller from Ivins

Posted 22 Sep. 2024 on Expedia
Property is run down and not kept up
Comment from Hotel Management
24 Sep. 2024 by Nancy Y., Hotel Management
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
1 out of 5
by A verified traveller

Horrible Service

Posted 21 Sep. 2024 on Hotels
Lady couldn’t check me in with my card. She cancelled reservation and redid it. I received two charges one yesterday for the stay plus taxes and then this morning for $69.99. Need to wait for them to clear before I can dispute.
Comment from Hotel Management
23 Sep. 2024 by Brand Experience Team, Hotel Management
Hi Traveler,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6
5 out of 5
by A verified traveller

Posted 11 Sep. 2024 on Hotels
Comment from Hotel Management
10 Oct. 2024 by GM Callie, Hotel Management
Thank for your great review we are looking forward to seeing you again