6/10 Okay
Petra Agatha, Richmond Hill
Travelled with partner
14 Jan 2025
Liked: Cleanliness, amenities
Disliked: Staff & service
Front counter reception is unreliable because if you call them to request a towel they’ll NEVER bring it to you. You would have to go to the front desk and get it yourselves even if those items should be the room already.
The outlet plugs adapters should be automatically given to you when you check in, but you have to ask for it.
The channels on the tv is only French. If you’re renting out your units to everyone, the number one language in the world is English and there were no English channels on the tv.
Every room should come with its own iron. This place doesn’t, you have to go to the front desk and they tell you where the room is, they don’t show you. When you eventually find the room where they have the iron it smells horrible and the room is unkept.
The breakfast in the restaurant is gross. But the dinner was excellent especially the beef samosas. The coffee machine didn’t work the first day and there was a long line up. They didn’t have a good variety of things to choose from, the continental breakfast cost $18.00 per person U.S. and it wasn’t worth it at all.
The in-house taxi was useless because if you asked him how long is it to get somewhere, his first answer is “I don’t know”.
Petra Agatha
Stayed 3 nights in Jan 2025