10/10 Excellent
Roman
Travelled with family
6 Aug 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roman
Stayed 1 night in Aug 2022
Hôtel Palafitte
5.0 star property
Luxury hotel with free valet parking and spa services
Photo gallery for Hôtel Palafitte
Reviews
1010 out of 10
Exceptional
Popular amenities
- Parking included
- Bar
- Spa
- Pet-friendly
- Breakfast available
- Laundry
Explore the area
2 Rte des Gouttes-d'Or, Neuchatel, NE, 2000
- Lac de Neuchatel2 min walk
- Latenium11 min walk
- Centre Durrenmatt Neuchatel CDN11 min drive
- Bern (BRN-Belp)63 min drive
Room options
View all photos for Room (Lake)
Room (Lake)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
- Sleeps 4
- 1 Double Bed
View all photos for Room (Shore)
Room (Shore)
Highlights
Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Bathrobes
- Sleeps 4
- 1 Double Bed
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About the area
Neuchatel
A luxury stay in Neuchatel awaits you at Hôtel Palafitte. Within a 5-minute stroll you'll find Lac de Neuchatel and Latenium within a 15-minute walk. Highlights at this beach hotel include indoor private hot tubs, free WiFi and balconies. .A pampering day can include deep-tissue massages and sports massages. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 5-property class Neuchatel hotel, you'll be 2.9 km (1.8 mi) from Centre Durrenmatt Neuchatel CDN and 2.9 km (1.8 mi) from Casino Neuchatel.
What's nearby
- Lac de Neuchatel - 2 min walk
- Theatre du Passage - 5 min drive
- Casino Neuchatel - 5 min drive
- Neuchatel Botanical Garden - 5 min drive
- Chateau de Neuchâtel - 7 min drive
Getting around
- Neuchâtel Station - 7 min drive
- Bern (BRN-Belp) - 63 min drive
Restaurants
- Coop - 3 min drive
- Buffet du Funiculaire - 14 min walk
- Neuchâtel Xamax - 3 min drive
- Restaurant du Cercle de la Voile de Neuchâtel - 2 min drive
- Le Bocca - 3 min drive
About this property
Hôtel Palafitte
Luxury hotel with free valet parking and spa services
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 2 meeting rooms available. The luxury Hôtel Palafitte also features spa services, concierge services, and a fireplace in the lobby. Valet parking is free.
Smoking is allowed in designated areas at this 5-star Neuchatel hotel.
- 38 guestrooms or units
- Beach lounge chairs
- Towels for the beach
- Charging station for electric cars
- Breakfast available (surcharge)
- Dry cleaning
- Front desk (24 hours)
- Concierge
- Fireplace in lobby
- Smoking in designated areas
- Locker space
- Bar or lounge
- Dining venue
Hôtel Palafitte offers 38 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. 100-cm flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths, dressing gowns, slippers and complimentary toiletries.
This Neuchatel hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and sports massages.
Languages
English, French, German
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- Electric car charging station on site
- Free uncovered valet parking on site
- Free RV/bus/lorry parking on site
- Wheelchair-accessible parking available
Food and drink
- Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 38 per person
- A bar/lounge
- A restaurant
- Private picnics
Family friendly
- Travel cot
Conveniences
- 24-hour front desk
- Lockers
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Turndown service
Business services
- 2 meeting rooms
Outdoors
- Beach loungers
- Beach towels
- Direct access to the beach
Spa
- Deep-tissue massages
- In-room massages
- Sports massages
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- In-room roll-in shower
- No lift (single-level property)
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
More
- Designated smoking areas (fines apply)
- Fireplace in lobby
Room amenities
Bedroom
- Hypo-allergenic bedding
Bathroom
- Dressing gowns
- Free toiletries
- Hair dryer
- Jetted bathtub
- Private bathroom
- Separate bathtub and shower
- Shampoo
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- 100-cm flat-screen TV with satellite channels
Food and drink
- Champagne service
- Coffee/tea maker
- Espresso maker
- Free bottled water
- Minibar
More
- Air conditioning
- Desk
- Electrical adapters
- Free local calls
- Heating
- Iron/ironing board on request
- Laptop workspace
- Phone
- Safe
- Separate sitting area
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
- Pets: CHF 30 per pet, per day
- Food and water bowls are available Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CHF 50.0 per day.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: CHF 500.00 per accommodation
- A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately CHF 38 per person
- Pet fee: CHF 30 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: CHF 50.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business.
Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Property is also known as
Hôtel Palafitte Hotel
Hôtel Palafitte Neuchatel
Hôtel Palafitte Hotel Neuchatel
Frequently asked questions
What is the cancellation policy at Hôtel Palafitte?
Hôtel Palafitte offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Hôtel Palafitte?
Yep, Hôtel Palafitte has free valet parking and free RV/bus/truck parking.
Is there a spa on site at Hôtel Palafitte?
There's no onsite spa, but this property does offer services like deep-tissue massages.
What makes Hôtel Palafitte a romantic place to stay?
A champagne service and romance packages, as well as Hot tubs and Jetted bath in the guestrooms, help set the scene for a romantic weekend at Hôtel Palafitte.
Are there hot tubs in the rooms at Hôtel Palafitte?
Yep, all rooms come with private hot tubs.
Does Hôtel Palafitte serve breakfast?
Yep, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.
Is there a free airport shuttle available at Hôtel Palafitte?
No, Hôtel Palafitte does not offer an airport shuttle service.
Is there a bar or restaurant at Hôtel Palafitte?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Hôtel Palafitte?
Check-in begins at 4:00 PM. Check-out time is noon.
Are pets allowed at Hôtel Palafitte?
Furry friends are welcome at Hôtel Palafitte, with food and water bowls on offer.
Hôtel Palafitte Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 1 reviews" "
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10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness