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Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel

4.0 star property
Romantic hotel connected to the airport in Hof bei Salzburg with 2 restaurants
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel

Lounge
Property amenity
Indoor pool, pool loungers
Exterior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • On private beach
    On private beach
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Schloss-Strasse 1, Hof bei Salzburg, Salzburg, 5322
    Fuschlsee
    10 min walk
    Salzburgring
    8 min drive
    Mondsee
    17 min drive
    Salzburg (SZG-W.A. Mozart)
    30 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, View

Classic Room, 1 King Bed, View | View from room

Classic Room, 1 King Bed, View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

Suite, 1 King Bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
TV
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Garden View

Suite, 1 King Bed, Non Smoking, Garden View | Living room

Suite, 1 King Bed, Non Smoking, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

Superior Room, 1 King Bed, Non Smoking, Garden View

Superior Room, 1 King Bed, Non Smoking, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking, Garden View

Room, 2 Single Beds, Non Smoking, Garden View

Room, 2 Single Beds, Non Smoking, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, View

Classic Room, 2 Single Beds, View

Classic Room, 2 Single Beds, View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Garden View

Superior Room, 1 King Bed, Non Smoking, Garden View

Superior Room, 1 King Bed, Non Smoking, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Deluxe Room, 2 Single Beds, Non Smoking, Garden View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Mini-fridge
TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed, Garden View

Family Room, 1 King Bed, Garden View | View from room

Family Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
TV
  • 71 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Hof bei Salzburg

At Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel, you'll be connected to the airport and 0.9 km (0.5 mi) from Fuschlsee. Highlights at this beachfront hotel include 2 restaurants, a full-service spa and a private beach. .A pampering day can include Swedish massages, sports massages and body treatments along with access to the sauna and steam room. Bar Halali is the hotel's own bar. Enjoy the indoor swimming pool, 24-hour gym, sauna and kids' swimming pool. 12378 square feet (1150 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 4-property class Hof bei Salzburg hotel include Salzburgring and Mozart's Birthplace.

What's nearby

  • Fuschlsee - 10 min walk
  • Salzburgring - 8 min drive
  • Mozart's Birthplace - 21 min drive
  • Fortress Hohensalzburg - 21 min drive
  • Hellbrunn Palace - 27 min drive

Getting around

  • Eugendorf Station - 17 min drive
  • Salzburg (SZG-W.A. Mozart) - 30 min drive

Restaurants

  • ‪Pizzeria Bianco - ‬2 min drive
  • ‪Hotel Seerose - ‬5 min drive
  • ‪Seehotel Schlick - ‬6 min drive
  • ‪Brauhaus Gusswerk - ‬6 min drive
  • ‪Calouba Californian Restaurant - ‬9 min drive

About this property

Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel

Romantic hotel connected to the airport in Hof bei Salzburg with 2 restaurants
A private beach is featured. Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 12 meeting rooms are available. Event space at this hotel measures 12378 square feet (1150 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Hof bei Salzburg hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 dining venues
  • Conference rooms
  • 12378 sq ft of conference space
  • 1150 sq. m of conference space
  • Built in 2002
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel offers 143 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature pillowtop mattresses. Cable televisions are provided. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Hof bei Salzburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include sports massages, Swedish massages and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 30 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bar Halali
  • FUXbau
  • MyDeer
  • Wirtshaus Cervus

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Golf
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,378 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • No lift
  • Thin carpet in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 3 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-cm TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arabella Jagdhof Resort am Fuschlsee
Sheraton Fuschlsee Salzburg Hotel Jagdhof
Arabella Jagdhof Resort am Fuschlsee a Tribute Portfolio Hotel

Frequently asked questions

What is the cancellation policy at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel?

Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel on 6 Oct 2024 start from AU$222.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel?

Yep, Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel has a free self car park. Onsite parking is limited.

Is there a spa on site at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel?

Yep, there is an onsite spa at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel. It has a steam room and a sauna. You'll enjoy heaps of services like body treatments and Swedish massages.

Does Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel have a pool?

Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel?

Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel features a private beach, a full-service spa and an indoor pool.

What makes Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel a romantic place to stay?

A private beach and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel.

Is Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as free infant beds in the guestrooms, it's no surprise that Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel is a hit with families.

Does Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel serve breakfast?

Yep, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Arabella Jagdhof Resort am Fuschlsee, a Tribute Portfolio Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 112 reviews" "
Rating 8 - Good. 18 out of 112 reviews" "
Rating 6 - Okay. 5 out of 112 reviews" "
Rating 4 - Poor. 0 out of 112 reviews" "
Rating 2 - Terrible. 4 out of 112 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dawid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible resort
Top resort, big room, stunning souroundings, modern spacious spa area with big hrated pool and many saunas available. Veru helpful staff, highly recommended
Stayed 1 night in Jun 2024

8/10 Good

Chong Siew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The address can be mixed up with another area with the same street name. Be careful with GPS. Boast to have great restaurant but booking is impossible with room electronic device.
Stayed 1 night in May 2024

10/10 Excellent

Dinu

Stayed 1 night in Apr 2024

8/10 Good

JOAQUIN, San José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 2 nights in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel!!!
Absolutely wonderful Christmas stay ✨ Cannot fault this hotel at all. We had such a lovely stay over Christmas. I was reluctant to book at first as the hotel is not in the centre of Salzburg and a lot of the reviews are from a long time ago, but it was the best decision! The hotel is in the middle of wonderful countryside, it’s so nice to be able to explore the city and then stay in this lovely little picturesque town. It’s so easy to get to, just hop on bus 150 to/from Salzburg and it takes about 20 mins. The buses are super regular (even on Xmas day!), cheap and really comfortable. The hotel is in superb condition, recently renovated by the looks of it and the decor is perfect. Our room was well furnished, super clean and we had a large balcony with a view of the mountains/lake. Breakfast is included and was top quality. We also went to the hotel bar on Christmas Eve which was lovely and the drinks were spot on. We didn’t use the pool/spa as unfortunately didn’t have time but had a nosey and it looked wonderful. All staff members were super friendly and if you get time to explore the surroundings you won’t forget it, they’re stunning. I honestly have no complaints about this hotel and encourage everyone to visit! I loved Salzburg but I’d come back just to stay here.
Stayed 3 nights in Dec 2023

8/10 Good

Johanna Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spa and pool facilities surrounded by beautiful little towns. Breaks delicious. Bathrooms are dated
Stayed 6 nights in Nov 2023

10/10 Excellent

Semih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Arabella Jagdhof. Both Edi and Mathias were very efficient and friendly and made our stay welcoming. The hotel is set in a beautiful location and easily accessible to Salzburg. There
Stayed 7 nights in Sep 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible spa and pool. Beautiful setting and views. Convenient parking. Well sitated for exploring salzburg environs. Bery highly recommend.
Stayed 7 nights in Sep 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet place
Stayed 3 nights in Sep 2023

8/10 Good

gurmanderdeep

Liked: Cleanliness, staff & service
Building is old other than that everything is great
Stayed 2 nights in Sep 2023

10/10 Excellent

Brenda

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family vacation. The resort is dog friendly. The staff was wonderful and very accommodating. There is a kid game room and outdoor jungle gym. You can hike to the lake or drive 5mins into town. The spa area is relaxing and it was easy to get a massage same day.
Stayed 3 nights in Sep 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good view of the hotel! Although it take 25 mints to Salzburg, but the price of the hotel is really value for money!

10/10 Excellent

Tu, Seattle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing getaway location. Plenty of amenities and features. A bit remote, but that's not a bad thing.
Stayed 2 nights in Jul 2023

10/10 Excellent

Hisham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but no lack views
Very nice hotel, elegant and relaxing, no view on the lack, the picture doesn’t reflect room positions.
Stayed 3 nights in Aug 2023

2/10 Terrible

John, London

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The property itself is excellent - set in beautiful mountains near a lake. It was comfortable (although there is nothing in the room as it has no mini bar - you need to buy items in the shop downstairs but this is ok .. they might have had issues here in the past)….The issue we had was around staffing. Some staff are excellent - we had a waiter training as a sommelier who was fantastic as were some of the people on the front desk). But - we had glass in our room floor (I cut my feet - there are no slippers in the room) and we asked the front desk to clean it - next day my wife cut her feet too) … they forgot to order the taxi we had requested (we only JUST made our flight after rebooking a taxi) … we booked two rooms and one had no air con in a heatwave … we had to change rooms as the first one was not what we had paid for … the first day at breakfast was a staffing shambles as was our service in the first evenings dinner … but the food itself was excellent) … so a lovely hotel spoiled by inconsistent staffing - I’m sure there is an excellent hotel in there - and many parts were good - but the parts that let it down really let it down which is a pity.

2/10 Terrible

John, London

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The property itself is excellent - set in beautiful mountains near a lake. It was comfortable (although there is nothing in the room as it has no mini bar - you need to buy items in the shop downstairs but this is ok .. they might have had issues here in the past)….The issue we had was around staffing. Some staff are excellent - we had a waiter training as a sommelier who was fantastic as were some of the people on the front desk). But - we had glass in our room floor (I cut my feet - there are no slippers in the room) and we asked the front desk to clean it - next day my wife cut her feet too) … they forgot to order the taxi we had requested (we only JUST made our flight home after rebooking a taxi) … we booked two rooms and one had no air con in a heatwave … we had to change rooms as the first one was not what we had paid for … the first day at breakfast was a staffing shambles as was our service in the first evenings dinner … but the food itself was excellent) … so a lovely hotel spoiled by inconsistent staffing - I’m sure there is an excellent hotel in there - and many parts were very good - but the parts that let it down really let it down which is a pity.
Stayed 4 nights in Jul 2023

10/10 Excellent

NADER

Stayed 2 nights in Jul 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
great property
Stayed 2 nights in Jun 2023

8/10 Good

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Amazing place with beautiful surroundings and beatiful swimming pool and great saunas. Very nice, friendly and helpful staff. Large and nice breakfast and big rooms. Very children friendly. Only problem was that it was very hot and in the room there was no air-conditioning only a ventilator. If y go in summer ask for room with air-conditioning. Also steep walk to get to lake. Little amenities in room just basic. All together excellent place.
Stayed 4 nights in Jun 2023

6/10 Okay

neng chin

Stayed 1 night in Jun 2023

10/10 Excellent

Chasity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L and T from Yorkshire.
Excellent hotel and service. Staff very friendly and helpful. Very pleasant two night stay.
Stayed 1 night in May 2023