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Mercure Norwich Hotel

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Norwich Hotel

Property entrance
Superior Suite, 1 Double Bed
Business centre
Meeting facility
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
121-131 Boundary Road, Norwich, England, NR3 2BA
  • Norwich Arts Centre
    5 min drive
  • Norwich Cathedral
    6 min drive
  • Elm Hill
    6 min drive
  • Norwich (NWI-Norwich Intl.)
    4 min drive

Room options

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Separate bedroom
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
Private bathroom
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed with Sofa bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Flat-screen TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Shower/bath combination
Eco-friendly cleaning supplies
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Express Norwich, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
3.9 out of 5, Good, (643)
The price is AU$222
for 1 night
includes taxes & fees
12 Oct - 13 Oct
Holiday Inn Express Norwich, an IHG Hotel

About the area

Norwich

At Mercure Norwich Hotel you'll be within a 20-minute walk of Sweetbriar Marshes and 1.6 km (1 mi) from Hellesdon Hospital. Highlights at this eco-friendly hotel include a restaurant, free self-parking and a bar/lounge. .The brasserie, Brasserie Restaurant, serves international cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is available. .Attractions within a 10-minute drive of this 4-property class Norwich hotel include Norfolk Broads and University of East Anglia.

What's nearby

  • University of East Anglia - 5 min drive
  • Norwich Cathedral - 6 min drive
  • Market Place - 6 min drive
  • Carrow Road - 9 min drive
  • Norwich Castle - 9 min drive

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Woodcock Fish Bar - ‬19 min walk
  • ‪Chestnut Trees - ‬3 min drive
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk

About this property

Mercure Norwich Hotel

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Mercure Norwich Hotel. Free self parking is available.

This 4-star Norwich hotel is smoke free.

  • 107 guestrooms or units
  • Conference rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Norwich Hotel offers 107 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

What is the cancellation policy at Mercure Norwich Hotel?

Mercure Norwich Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Norwich Hotel?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on 13 Oct 2024 start from AU$148.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Norwich Hotel?

Yep, Mercure Norwich Hotel has a free self car park.

Does Mercure Norwich Hotel serve breakfast?

Sure does, buffet brekkie is available daily.

Is there a free airport shuttle available at Mercure Norwich Hotel?

No, Mercure Norwich Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Norwich Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Norwich Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Norwich Hotel?

No, pets are not allowed.

Mercure Norwich Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 118 out of 535 reviews" "
Rating 8 - Good. 194 out of 535 reviews" "
Rating 6 - Okay. 134 out of 535 reviews" "
Rating 4 - Poor. 61 out of 535 reviews" "
Rating 2 - Terrible. 28 out of 535 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth, Cambs

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Although we paid to upgrade our room, it was a large room but, it only had one chair, so one of us had to sit on the bed. Also, the toilet did not flush properly, the security chain on the door was broken and the bolt would not lock the door, lucky you need a key card to enter. The staff were, however excellent, I hope they sorted out terppm issues after we left.
Stayed 1 night in Jun 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good price, but there was a lot of noise at nighttime!
Stayed 1 night in Jun 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located 2 to 3 miles from Norwich city centre. Plenty of car parking available. Buses 28, 29 and 29X all leave near Asda to the city centre. Buses are frequent. Staff at reception and in the bar were all very pleasant. Room was very clean, as was the ensuite. It was very quiet at night, and the bed was comfortable. Breakfast had lots of hot and cold food options. Plenty of hot and cold beverages available too. Overall, I would definitely recommend staying at Mercure Norwich.
Stayed 1 night in Jun 2024

2/10 Terrible

M

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old. Outdated , poor service, too far outside city
Stayed 1 night in May 2024

8/10 Good

Ziyaad

Stayed 2 nights in Jun 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024

6/10 Okay

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Neutral due to good staff
Stay overall was fine, hotel staff very friendly, clenliness as expected, door key stopped working 3x within 3 nights, bed is not comfotable
Stayed 4 nights in May 2024

8/10 Good

Samia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Hadees

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Apr 2024

10/10 Excellent

Sital

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
A quick trip to vist some friends and stayed in this pleasant hotel. A good standard hotel and a wonderful breakfast.
Stayed 2 nights in Apr 2024

2/10 Terrible

N S

Disliked: Staff & service, property conditions & facilities, room comfort
Mercure Norwich
No tea making facilities in the room. Only one chair for two people. Dinner was rubbish, a bought-in pie with de-frosted peas, and a much depleted wine list. Overall the hotel gave the impression that it was past its best and had no wish to improve it. A dump, in other words.
Stayed 2 nights in Apr 2024

10/10 Excellent

Peiyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Mini vacation in Norwich
Room size was certainly not 21 sq m as mentioned. It was much smaller. There was no bedside table at the other end of the bed and no power connection option as well. The bedside table was only on one side and had caused inconvenience. The location is good and the stay otherwise was peaceful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proxsimaty to city centre.
Stayed 2 nights in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024

8/10 Good

CAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

graham

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

john

Stayed 1 night in Dec 2023

10/10 Excellent

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable bed after a 5 hour journey could not fault the room 👍
Stayed 1 night in Nov 2023

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Barry

Liked: Cleanliness
Stayed 1 night in Sep 2023