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Burrstone Inn, Ascend Hotel Collection

3.0 star property
Hotel in New Hartford with free breakfast and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Dinner served
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Standard Room, 1 King Bed, Non Smoking
Dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Restaurant
  • Parking included
  • Breakfast included
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
1777 Burrstone Rd, New Hartford, NY, 13413
  • Utica College
    8 min walk
  • Mohawk Valley Health System - Marketing & Communications
    3 min drive
  • New Hartford Recreation Center
    3 min drive
  • Utica, NY (UCA-Oneida County)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)
Delta Hotels by Marriott Utica
Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (543)
The price is AU$265
for 1 night
includes taxes & fees
13 Oct - 14 Oct
Delta Hotels by Marriott Utica

About the area

New Hartford

At Burrstone Inn, Ascend Hotel Collection you'll be within a 10-minute walk of Utica College and 1.7 km (1.1 mi) from Charles A Gaetano Stadium. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Beer Garden, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3792 square feet (341 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 30-minute walk of this New Hartford hotel include New Hartford Recreation Center and Mohawk Valley Health System - Marketing & Communications.

What's nearby

  • Utica College - 8 min walk
  • Saranac Brewery - 5 min drive
  • Stanley Theater - 5 min drive
  • Utica Memorial Auditorium - 6 min drive
  • Utica Zoo - 6 min drive

Getting around

  • Utica Station - 6 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 57 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Pizza Boys - ‬14 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Hotel in New Hartford with free breakfast and fitness centre
Burrstone Inn, Ascend Hotel Collection offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3792 square feet (341 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Burrstone Inn, Ascend Hotel Collection. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This New Hartford hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • Conference rooms
  • 3792 sq ft of conference space
  • 341 sq. m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Burrstone Inn, Ascend Hotel Collection offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The outdoor pool closes for the season in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

What is the cancellation policy at Burrstone Inn, Ascend Hotel Collection?

Burrstone Inn, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Burrstone Inn, Ascend Hotel Collection?

As of 29 Sept 2024, prices found for a 1-night stay for 2 adults at Burrstone Inn, Ascend Hotel Collection on 28 Oct 2024 start from AU$184.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Burrstone Inn, Ascend Hotel Collection?

Yep, Burrstone Inn, Ascend Hotel Collection has a free self car park and free RV/bus/truck parking.

Does Burrstone Inn, Ascend Hotel Collection have a pool?

Burrstone Inn, Ascend Hotel Collection has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

What makes Burrstone Inn, Ascend Hotel Collection a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Burrstone Inn, Ascend Hotel Collection.

Is Burrstone Inn, Ascend Hotel Collection family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Burrstone Inn, Ascend Hotel Collection is a hit with families.

Does Burrstone Inn, Ascend Hotel Collection serve breakfast?

Yep, guests love the free buffet breakfast here! Available on weekdays from 6:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Burrstone Inn, Ascend Hotel Collection?

No, Burrstone Inn, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Burrstone Inn, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Sunday.

What time are check-in & check-out at Burrstone Inn, Ascend Hotel Collection?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 1002 reviews" "
Rating 8 - Good. 324 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and very affordable hotel Good standard hotel breakfast Nice sized poòl
Stayed 1 night in Jun 2024

8/10 Good

Perry

Travelled with family
Really cute, unique property with '70s vibes. First, the negatives: Coffee is that instant pre-mix syrup, so not a fan (but Dunkin is down the block), and vending & ice machines mostly broken. Also, not nearly enough electrical outlets in the room (built pre-cellphones and not retrofitted). That said, it was lovely and not a cookie-cutter more modern chain hotel. Built around a large pool and features a neat bar-restaurant "the Beergarden" where families and locals congregate to listen to an acoustic guitarist, sing karaoke, and play darts and pool. Room was large and comfortable. Plan on coming back next time we're in the area.
Stayed 2 nights in Jun 2024

8/10 Good

Osman

Liked: Cleanliness, property conditions & facilities, room comfort
time for renovations
This is a decent hotel but in need of repairs/renovation. It was fairly clean, but old. I opened the window to let some fresh air in, the window wouldn't fully close. Bed, linens and pillows were very good however towels were clean but really worn and old. Breakfast was OK, but the timer on one of the waffle makers were broken and all you can find was instant coffee, which is unacceptable even in a budget motel and Burrstone Inn is nowhere near a budget motel. Staff was polite and very helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy drive to Cooperstown. Great value. Nice pool.
Stayed 1 night in Jun 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our original room smelled like someone had just put a cigarette (maybe something a little more potent) out just before we walked in. For the first time in my life I asked to have my room changed. The desk person did this immediately. The next room was odor free. The property was clean and in good condition. The free breakfast was very good. All staff were friendly and attentive. I would stay there again.
Stayed 1 night in Jun 2024

4/10 Poor

Austin

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I walked into the property 4 times and every time there was a group of smokers sitting outside the front door and my family and i had to walk through it each time. The room was ok, but the pictures looked better online.
Stayed 1 night in Jun 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was suprised by the location, it was a long way from the hwy. It was located in a older office area of town. Because of this it was very quiet. The place was set like a old style best western. With a restraunt and beer garden. It had a nice outdoor pool. It had a normal continental breakfast.
Stayed 1 night in Jun 2024

6/10 Okay

Mark

Travelled with partner
Disliked: Property conditions & facilities
Conveniently located, great bar area and fair breakfast. Rooms/hallways in need of updating.
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and comfortable. The bar on the property made for a nice surprise. The karaoke was a bit loud but we enjoyed ourselves nonetheless.
Stayed 1 night in Jun 2024

8/10 Good

Riley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was great, very clean, and friendly staff.
Stayed 1 night in Jun 2024

8/10 Good

Craig

Disliked: Room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Kelly

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room smells like sewage.
Stayed 1 night in Jun 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and found it very good for my needs. The staff is friendly . The TV lineup has changed and there was no MSNBC which is a favorite of mine..... that was disappointing. Breakfast is standard hotel items and the breakfast attendant quite friendly, which was nice. I recommend this property.
Stayed 1 night in Jun 2024

4/10 Poor

Bartlomiej

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff, clean spacious room. Quiet area, includes breakfast. Outdoor pool, bar within hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Shore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in May 2024

10/10 Excellent

Eugene

Stayed 1 night in Jun 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff on a nice property
Stayed 1 night in May 2024

8/10 Good

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Nice rooms.
Stayed 1 night in May 2024

10/10 Excellent

Deonasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

MINGSHU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Kristyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in May 2024

10/10 Excellent

christine

Stayed 1 night in May 2024

6/10 Okay

MICHAEL

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It looks like a nice hotel back in the 80s, but it has aged and needs updating. Quiet area and nice neighborhood in the area
Stayed 1 night in Apr 2024