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Burrstone Inn, Ascend Hotel Collection

3.0 star property
Hotel in New Hartford with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Burrstone Inn, Ascend Hotel Collection

Standard Room, 1 King Bed with Sofa bed, Non Smoking
Fitness facility
Standard Room, 1 King Bed with Sofa bed, Non Smoking
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1777 Burrstone Rd, New Hartford, NY, 13413
  • Utica College
    8 min walk
  • Mohawk Valley Health System - Marketing & Communications
    3 min drive
  • New Hartford Recreation Center
    3 min drive
  • Utica, NY (UCA-Oneida County)
    15 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
DoubleTree by Hilton Utica
Parking included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (921)
The price is AU$328
for 1 night
includes taxes & fees
6 Dec - 7 Dec
DoubleTree by Hilton Utica

About the area

New Hartford

At Burrstone Inn, Ascend Hotel Collection you'll be within a 10-minute walk of Utica College and 1.7 km (1.1 mi) from Charles A Gaetano Stadium. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Beer Garden, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3792 square feet (341 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 30-minute walk of this New Hartford hotel include New Hartford Recreation Center and Mohawk Valley Health System - Marketing & Communications.

What's nearby

  • Utica College - 8 min walk - 0.7 km
  • Stanley Theater - 5 min drive - 4.6 km
  • Utica Memorial Auditorium - 6 min drive - 6.0 km
  • Utica Zoo - 6 min drive - 4.5 km
  • Mohawk Valley Community College - 8 min drive - 6.0 km

Getting around

  • Utica Station - 6 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 57 min drive

Restaurants

  • ‪Subway - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬14 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Hotel in New Hartford with free breakfast and fitness centre
Burrstone Inn, Ascend Hotel Collection offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3792 square feet (341 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Burrstone Inn, Ascend Hotel Collection. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This New Hartford hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • Conference rooms
  • 3792 sq ft of conference space
  • 341 sq. m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Burrstone Inn, Ascend Hotel Collection offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

What is the cancellation policy at Burrstone Inn, Ascend Hotel Collection?

Burrstone Inn, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Burrstone Inn, Ascend Hotel Collection?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Burrstone Inn, Ascend Hotel Collection on 8 Dec 2024 start from AU$192.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Burrstone Inn, Ascend Hotel Collection?

Yep, Burrstone Inn, Ascend Hotel Collection has a free self car park and free RV/bus/truck parking.

Does Burrstone Inn, Ascend Hotel Collection have a pool?

Burrstone Inn, Ascend Hotel Collection has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from May to September).

What makes Burrstone Inn, Ascend Hotel Collection a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Burrstone Inn, Ascend Hotel Collection.

Is Burrstone Inn, Ascend Hotel Collection family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Burrstone Inn, Ascend Hotel Collection is a hit with families.

Does Burrstone Inn, Ascend Hotel Collection serve breakfast?

Yep, guests love the free buffet breakfast here! Available on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Burrstone Inn, Ascend Hotel Collection?

No, Burrstone Inn, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Burrstone Inn, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Sunday.

What time are check-in & check-out at Burrstone Inn, Ascend Hotel Collection?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 474 out of 1035 reviews" "
Rating 8 - Good. 332 out of 1035 reviews" "
Rating 6 - Okay. 131 out of 1035 reviews" "
Rating 4 - Poor. 58 out of 1035 reviews" "
Rating 2 - Terrible. 40 out of 1035 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

ZARAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. I stayed 3 days, 2 nights. It was a weekend. Nice pool area. Clean room. There was a random wet spot in the middle of the room on the carpet. Couldn’t figure out where it was coming from. It did dry up eventually though. Also the phone was not working for some reason. So I could not call down using the room phone to front desk, I had to use my own personal cell phone.
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The waffle maker. The pool was filthy and the restaurant was not in full service with no wait staff and only a bartender. After waiting 25 minutes we were told "I am all alone so I do not know when I will get to you,"
Stayed 3 nights in Aug 2024

8/10 Good

Glen

Business traveller
Good overall Value and Location.
This was a nice location. Definitely a nice change from the corporate chain type hotel. The Pub/Bar was good! with Kareoke and $.50 wings ( which were dry and obviously prepared well in advance, but hey what do expect for $.50!) Otherwise a good value! I drive a Tractor trailer so accessibility is key for me. I did have to run over a few curbs to get around the building to park but nothing crazy. There were other truckers there so this seems to be a good choice for my industry. Will keep this in mind for future trips in the area.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Not the best this time around
This time around was not the best. My Keurig machine is broken. There was a huge spider in the bathroom. There’s hair from previous people in the bathtub. Didn’t seem very clean this time around and the floor is completely wet so it was damp the whole time and my socks were wet.
Stayed 1 night in Aug 2024

10/10 Excellent

Tae

Liked: Cleanliness, amenities
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Christiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy, Hopewell Junction

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet location. Liked the breakfast and the restaurant.
Stayed 1 night in Aug 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great from front desk to restaurant, bathrooms dated need new showerheads —would stay again for a quick weekend getaway
Stayed 1 night in Aug 2024

6/10 Okay

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and cleanliness of the property. They’re very respectful as well. Only downfall was the sheets did not fit the bed well and kept coming off which was annoying.
Stayed 1 night in Aug 2024

8/10 Good

Lina

Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just ok
Couch pull out extremely uncomfortable for our kids, bars poke right through the thin mattress. One of the light switches was broken. They gave us very few towels (3 for a room that sleeps 4 and since they don’t service the room each day no new ones the next day so we did a lot of sharing of wet towels). Excellent breakfast. Front desk staff was friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nery

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. My only complaint was the carpet had a wet spot in the middle of the room. Other than that amazing stay.
Stayed 1 night in Jul 2024

4/10 Poor

Autumn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was okay but it is run down and due for any update with the amount I was paying for. The bathroom was not cleaned and I made sure to let staff know for the cleanliness safety of others.
Stayed 1 night in Jul 2024

2/10 Terrible

gary b

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room the door and lock was broken, the second room smelled like mold and mildew,booked 4 nights only stayed 1.
Stayed 4 nights in Jul 2024

8/10 Good

Mrs. Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Mrs. Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice. The room was clean and the air conditioner was on in the room when I checked in so it was nice and comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and was comfortable. Pool was very nice and patio was nice to hang out at. They did provide an early breakfast for those who were running Boilermaker.
Stayed 1 night in Jul 2024

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Property has great potential. It needs management concerned with maintainance and updating property to today's competitive market. Examples are plugged toilets, exhaust fans not working properly, worn and torn carpet some black mold in bath. These are a few items I observed. Thanks for this opportunity to share my thoughts, Dick Rivers
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Travelled with family
Breakfast could be a little better.
Stayed 1 night in Jul 2024

4/10 Poor

Steve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Caley

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024