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Best Western New Orleans East

2.5 star property
Suburban New Orleans hotel in New Orleans East Area with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Best Western New Orleans East

Outdoor pool
Outdoor pool
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Free daily buffet breakfast

Reviews

6.2 out of 10

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
10100 I-10 Service Road, New Orleans, LA, 70127
  • Frenchmen Street
    10 min drive
  • Bourbon Street
    12 min drive
  • Canal Street
    13 min drive
  • New Orleans, LA (NEW-Lakefront)
    7 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Highlights

Air conditioning
Kitchen
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Shower/bath combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Refrigerator

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Highlights

Air conditioning
Kitchenette
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Fridge
TV
Hypo-allergenic bedding
Renovated in 2022
Premium bedding
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Country Inn & Suites by Radisson, New Orleans I-10 East, LA
Pool
Breakfast included
Parking included
Free WiFi
3.9 out of 5, Good, (932)
The price is AU$138
for 1 night
includes taxes & fees
20 Nov - 21 Nov
Country Inn & Suites by Radisson, New Orleans I-10 East, LA

About the area

New Orleans

At Best Western New Orleans East, you'll be 14.6 km (9.1 mi) from Bourbon Street and 14.9 km (9.2 mi) from Jackson Square. Highlights at this hotel include a complimentary breakfast, an outdoor swimming pool and free self-parking. .Enjoy the gym and seasonal outdoor swimming pool. 16210 square feet (1506 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, laundry facilities and a microwave in a common area. There's also the convenience of free RV/bus/truck parking. .Attractions within a 15-minute drive of this New Orleans East Area hotel include Caesars Superdome and Canal Street.

What's nearby

  • Frenchmen Street - 10 min drive
  • Bourbon Street - 12 min drive
  • Canal Street - 13 min drive
  • Caesars New Orleans Casino - 14 min drive
  • Port of New Orleans - 15 min drive

Getting around

  • New Orleans Union Passenger Terminal - 20 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 26 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬6 min walk
  • ‪KFC - ‬2 min drive
  • ‪Napoli Pizza & Subs - ‬3 min drive

About this property

Best Western New Orleans East

Suburban New Orleans hotel in New Orleans East Area with free breakfast
Best Western New Orleans East offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 16210 square feet (1506 square metres) and includes conference space. The business-friendly Best Western New Orleans East also features laundry facilities, a front desk safe, and an ATM. Free self parking is available. A complete renovation of Best Western New Orleans East was completed in November 2022.

This New Orleans hotel is smoke free.

  • 125 guestrooms or units
  • 6 levels
  • 16210 sq ft of conference space
  • 1506 sq. m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
Best Western New Orleans East offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)

Business services

  • 16,210 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 29 May and close on 04 September.

Property is also known as

Avalon New Orleans
Wyndham Garden New Orleans East Hotel
Wyndham Garden New Orleans Hotel
Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Four Points Metairie
Avalon New Orleans Hotel
Wyndham Garden New Orleans East
Wyndham Garden New Orleans
Best New Orleans New Orleans
Wyndham Garden New Orleans East
Best Western New Orleans East Hotel
Best Western New Orleans East New Orleans
Best Western New Orleans East Hotel New Orleans

Frequently asked questions

Is parking available at Best Western New Orleans East?

Yep, Best Western New Orleans East has a free self car park and free RV/bus/truck parking.

Does Best Western New Orleans East have a pool?

Best Western New Orleans East has a seasonal outdoor pool. The pool is open from May 29 to September 04.

Does Best Western New Orleans East serve breakfast?

Yeah, complimentary buffet brekkie is available on weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western New Orleans East?

No, Best Western New Orleans East does not offer an airport shuttle service.

What time are check-in & check-out at Best Western New Orleans East?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Best Western New Orleans East?

No, pets are not allowed.

Best Western New Orleans East Reviews

Reviews

6.2
Rating 10 - Excellent. 104 out of 366 reviews" "
Rating 8 - Good. 56 out of 366 reviews" "
Rating 6 - Okay. 57 out of 366 reviews" "
Rating 4 - Poor. 46 out of 366 reviews" "
Rating 2 - Terrible. 103 out of 366 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Dora

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

willie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Ashley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
There were no towels what so ever in my room. The tub did not drain at all. The walls were covered in black mold. The staff were EXTREMELY unfriendly or helpful. The staff acted as if I was a burden to them.
Stayed 1 night in Jul 2024

4/10 Poor

kendrick

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was not clean, ac barely worked, still have not received my deposit back.
Stayed 3 nights in Jul 2024

2/10 Terrible

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty no towels available place under construction
Stayed 3 nights in Jul 2024

6/10 Okay

Aquina, Bronx

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel seems have deteriorated a lot, is no longer that nice and money worth hotel i stayed at over a year ago. The room had unplaster and unfinished wallls, water leak stains, damage curtains, despite of hanging the privacy sign on the door the housekeeper still went into my room. No towels in the rooms when i arrived but i was told my room was ready. Honestly I was dissapointed of my stay at Best Western New Orleans East.
Stayed 2 nights in Jul 2024

4/10 Poor

Elisha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They didnt have enough towels. Breakfast times were not as posted and very limited. Pool was a dirty color. Most staff were nice and professional but others lacked both.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tahjmaray

Stayed 3 nights in Apr 2024

4/10 Poor

Erica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was old. Needs an update bad! The room had no towels and then house keeping came around we didn’t think the person actually worked at the hotel. She was on her phone and had regular clothes on. When I told her we needed towels I waited 3 hours still no towels. My husband had to go downstairs and remind them. When the staff came back she said “Mybad I forgot.” We wanted to shower so we could start our day and you forgot. You can just tell the staff do whatever they want and don’t put a lot of effort into their work ethic. Didn’t have breakfast. We were busy getting sleep finally after hearing the one working elevator go off a million times through the night. Everytime the air turned off the room got extremely humid and the hallways felt like we were outside. Our last night while we were packing we saw a huge roach and had to shake our clothes that night and the morning of checkout. Will not come back. The price was definitely not worth it
Stayed 3 nights in Jul 2024

6/10 Okay

Denise

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everyone was overall nice, but definitely unorganized and not as clean. Shower curtains were BROWN at the bottom and bathtub was dirty. After checking in, about an hour later, staff came to put pillow cases on our pillows because they forgotten/didn’t know someone checked in. We also checked in about an hour after checkin time.

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Find something else
Housekeeping was horrible. Front desk was not Present at all times you had to stand in the line when there was nobody at the desk. Continental breakfast was not served every day due to staff not coming in. Hotel water leaks in it with mold, coming off the elevator
Stayed 3 nights in Jun 2024

2/10 Terrible

Elainna B

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator broken, dirty carpet, no towels. Grounds unkept. Grass half way cut. I did enjoy being out by the pool. Will never stay again. Oh I forgot the AC was out in all the community areas for our first 24 hours.
Stayed 2 nights in Jun 2024

8/10 Good

Stephney

Stayed 1 night in Jun 2024

8/10 Good

Felicia

Stayed 1 night in Jun 2024

10/10 Excellent

Dieufaite

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 1 night in Mar 2024

8/10 Good

Esmeralda, Arlington

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The lobby did not have A/C working. Our room was missing a minifridge and trash can. The A/C in the room was fantastic thankfully but the hallways were dirty. It looked as if some repaira were made and the workers did not clean up after. The breakfast had a good variety. The front staff worker was nice but he said he could not help because he was the only one there.
Stayed 1 night in Jun 2024

2/10 Terrible

Jamie

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It was disgustingly dirty there was dog poop in the hallway, the time were so dirty and smelled awful filled with mold and mildew, i took photos.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jose

Pretty bad service, no housekeeping service, no breakfast, 3 days with the same towels
Stayed 2 nights in Jun 2024

2/10 Terrible

Deboris

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A mold infested health hazard! The smell was almost unbearable. Mold was on the walls in the hallways and ceiling. This place needs to be shut down. Highly do not recommend due to health risks.
Stayed 3 nights in May 2024

4/10 Poor

Shirley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was dated, could use a deep clean in the whole place! Staff was great! Very friendly. Just not impressed.
Stayed 1 night in Jun 2024

10/10 Excellent

Merlin, Sebring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

2/10 Terrible

Ainsley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay AWAY!!!
This hotel was absolutely terrible! The rooms were filled with mold across the ceilings and the carpets were discolored from what must be continual water damage. The smell was suffocating from the mold. My room was changed multiple times. The first change was good but then discovered the shower would not turn on. Horrible thing to find out before having to be headed to an all-day competition. Informed the desk and they said they will mark it down for when I return. I did not arrive back until after 10pm. They had not fixed the shower so they tried to send me to another room which was dirty!!!!! They then tried another mold-room and my breathing began to become impaired. I went to leave and a man at the desk became irate stating I was lying about something (not even sure what), and said I will not get any refund. Then the female manager called me over to deescalate things and said she will put it in that I should be charged for one night since I stayed the first night. I am getting reports from Hotels.com that they are now saying no refund will be given. I am now disputing this and taking it to the BBB. This place should not be open with all the mold throughout these rooms and things not functioning well. DO NOT STAY HERE!!!!!
Dirty carpets
Water spots in carpet
Water damage area, things falling apart
Mold in ceiling
Stayed 3 nights in Jun 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience with this hotel was wonderful! With all honesty we came in with low expectations because of the bad reviews but we couldn’t have been more wrong. The staff was fantastic! Very kind and understanding. Latrice (I may have spelled that wrong, sorry girl) at the front desk deserves a raise! She was so courteous and understanding, just all around amazing! My family adored her. So to address some of the bad comments that scared us-> no the pool isn’t disgusting and impossible to swim in. It seemed clean and well maintained and my family enjoyed it for the 20 minutes we got in haha! Thanks Louisiana weather.. Yes, one of the elevators is down- but everyone seemed to manage JUST FINE! And considering there was a huge amount Of people there for a bikers event ! Id say if you’re visiting- you’ll also be fine with just the one! The breakfast wasn’t amazing but considering it was free to the guest I definitely felt it shouldn’t have been dogged so badly. The staff definitely kept breakfast stocked up and ready to go! We did have to move rooms because I’m clumsy af and almost broke my leg in the bathroom getting out of the shower, in the process I damaged their shower rod and wall where it was attached at… sooooo embarrassing but they relocated us to a different room so they could repair it and they were incredibly kind about it! My only complaint was about that first room. Room 510 - the A/C had a little bit of mold growth .. too be expected with the humidity in that room
Stayed 3 nights in May 2024