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Bienville House

3.5 star property
Historic hotel with fitness centre and 24-hour front desk

Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Lobby
Front of property
Breakfast area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Pet-friendly
The current price is AU$185
includes taxes & fees
21 May - 22 May

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Frette Italian bed sheets
Blackout curtains
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Frette Italian bed sheets
Blackout curtains
Private bathroom
Rainfall showerhead
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Frette Italian bed sheets
Blackout curtains
Private bathroom
Rainfall showerhead
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Frette Italian bed sheets
Blackout curtains
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Frette Italian bed sheets
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Frette Italian bed sheets
Blackout curtains
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Frette Italian bed sheets
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
18 May - 19 May
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About the area

New Orleans

At Bienville House you'll be within a short 5-minute stroll of popular places like Canal Street and Bourbon Street. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include concierge services, a 24-hour front desk and express check-in. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this French Quarter hotel include Mississippi River and Caesars New Orleans Casino.

What's nearby

  • Canal Street - 4 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.4 km
  • Jackson Square - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 7 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 16 min walk - 1.4 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic hotel with fitness centre and 24-hour front desk
Bienville House offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

Similar properties

Front of property

Bourbon Orleans Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 3,718 reviews
The price is AU$263
includes taxes & fees
13 May - 14 May
Bourbon Orleans Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Bienville House?

Bienville House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bienville House?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Bienville House on 21 May 2025 start from AU$184.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bienville House?

Yep, Bienville House has secured covered valet parking with in/out privileges for USD 49.83 per night.

Does Bienville House have a pool?

Yep, and guests love it! Bienville House has an outdoor pool. The pool is open 10 AM to 10 PM.

What makes Bienville House a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Bienville House.

Is there a free airport shuttle available at Bienville House?

No, Bienville House does not offer an airport shuttle service.

Is there a bar or restaurant at Bienville House?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bienville House?

Check-in begins at 4 PM. Check-out time is noon.

Bienville House Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 775 out of 1145 reviews
Rating 8 - Good. 234 out of 1145 reviews
Rating 6 - Okay. 87 out of 1145 reviews
Rating 4 - Poor. 27 out of 1145 reviews
Rating 2 - Terrible. 22 out of 1145 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
I was caught with in this historic snowstorm and needed to spend my 2 and night out by th
Stayed 2 nights in Jan 2025

2/10 Terrible

M.c.

I had gotten a room for New Year's Day, and the bombing happened. There was no way to even get to the hotel because all streets around it were closed and the FBI told people to stay away. The hotel would not issue me a refund. I love New Orleans and plan on going again, but not to this place.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Disappointed

Didn't get to stay at the Bienville. They were having HVAC problems and moved all the reservations to the Montelone Hotel (which is a bit dated, room fixtures and amenitites wise). I was really looking forward to the room I reserved with a patio and shower-only at the Bienville House.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cy M.

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great at this property. Helpful, and friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

evan christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can you say - you’re in the French Quarter & the staff at the hotel was EXCEPTIONAL! Checkin was easy - room was great & shower absolutely top notch!
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and the bar on the first floor was great! Comfy beds too
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bienville house moved us to the Monteleone hotel due to no power. The hotel was beautiful, the staff is great! The bartender Reggie was also amazing! Great drinks and very personable and sociable, even being busy. Gave good suggestions of places to visit.
Stayed 1 night in Jan 2025

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres Bienville

If you are looking for a decent size room in the heart of the quarter... This is it! Staff way very friendly and it's just close enough to Bourbon but far enough that the noise won't keep you up.. I will be back for sure!
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We enjoyed our stay at Bienville House overall. It is an excellent location in the French Quarter and walking distance to all of the places we wanted to visit-Bourbon Street, the River Walk and other site seeing. We had a room with 2 double beds which were super comfortable. The room was a bit dated and was not as "bright" as it looked online. The bathroom was very nice, updated, modern. Plenty of hot water, the water pressure fair. The only problem we had of any significance was customer service- with the exception of Beverly, who was gracious and welcoming and very helpful at check in. However, surprisingly, the other front desk staff were not. No greetings, or smiles. I don't think we would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed the location. It made it easy to walk everywhere. I had ants in bathroom. I asked for ant traps. They said they would take care of when I left for day. The ants were still there after and no ant traps were left.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Beautiful clean comfortable great location. I don’t usually leave reviews but this place is just great.
Stayed 3 nights in Jan 2025

8/10 Good

Ross

Stayed 2 nights in Jan 2025

10/10 Excellent

Mary Ann

Stayed 3 nights in Dec 2024

10/10 Excellent

David, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient. Close to Jackson Square and French Quarter night life without being too close
Stayed 2 nights in Dec 2024

10/10 Excellent

kerrie

Travelled with partner
Liked: Amenities, property conditions & facilities
Our room was with a balcony. Very charming.
Stayed 1 night in Jan 2025

8/10 Good

Noah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very nice property like shockingly great for the price. Close enough to the french quarter for convenience but far enough to avoid any noises that might keep you up. Did get woken up by a garbage truck though at 4am on a saturday so wouldnt recommend a room with a window facing the water but overall it was great
Stayed 1 night in Dec 2024

10/10 Excellent

Roy, Hobbs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with easy access to the river, the French Quarter and the Jackson Square area. Great dining options nearby, including the Ruby, Slipper for breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jennie eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Brenda

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Very nice and quiet. Housekeeping was very good and nice and friendly as front desk was also.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sandra

Liked: Amenities, property conditions & facilities
First time visiting this hotel .. we had to extend our trip and change hotels .. wish we had been able to stay a few more days
Stayed 2 nights in Dec 2024

2/10 Terrible

Melvin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smelled like mildew. Would not stay there if you have allergies
Stayed 3 nights in Jan 2025

10/10 Excellent

Brandi

Travelled with partner
So beautiful and loved our balcony room
Stayed 1 night in Dec 2024