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Bienville House

3.5 star property
Historic hotel with fitness centre and 24-hour front desk

Photo gallery for Bienville House

Suite (French Quarter)
Front of property
Breakfast area
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
The current price is AU$253
includes taxes & fees
8 Apr - 9 Apr

Explore the area

Map
320 Decatur St, New Orleans, LA, 70130
  • Canal Street
    ‪4 min walk‬
  • Bourbon Street
    ‪5 min walk‬
  • Caesars New Orleans Casino
    ‪7 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room

Frette Italian sheets, premium bedding, down duvets, in-room safe

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Down duvet
Frette Italian bed sheets
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Frette Italian bed sheets
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Down duvet
Frette Italian bed sheets
Premium bedding
Blackout curtains
Rainfall showerhead
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Interior)

Suite (Interior)

Suite (Interior)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Frette Italian bed sheets
Premium bedding
Blackout curtains
Rainfall showerhead
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Superior Room, 1 King Bed (Salon)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Frette Italian bed sheets
Premium bedding
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (French Quarter)

Suite (French Quarter)

Suite (French Quarter)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Frette Italian bed sheets
Premium bedding
Blackout curtains
Rainfall showerhead
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (SunDeck)

Frette Italian sheets, premium bedding, down duvets, in-room safe

Room, 2 Double Beds (SunDeck)

Highlights

Deck/patio
Separate sitting area
Air conditioning
Flat-screen TV
Down duvet
Frette Italian bed sheets
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony

Frette Italian sheets, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Down duvet
Frette Italian bed sheets
Premium bedding
Blackout curtains
Rainfall showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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New Orleans Central Business District
  • Pet-friendly
  • Free WiFi
  • Air conditioning
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4.5 out of 5, Wonderful, 1,210 reviews
The price is AU$245
includes taxes & fees
6 Apr - 7 Apr
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About the area

New Orleans

At Bienville House you'll be within a short 5-minute stroll of popular places like Canal Street and Bourbon Street. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include concierge services, a 24-hour front desk and express check-in. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this French Quarter hotel include Mississippi River and Caesars New Orleans Casino.

What's nearby

  • Canal Street - 4 min walk - 0.3 km
  • Bourbon Street - 5 min walk - 0.4 km
  • Jackson Square - 5 min walk - 0.5 km
  • Caesars New Orleans Casino - 7 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 16 min walk - 1.4 km

Getting around

  • Bienville Station - 3 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • ‪Felipe's Taqueria - ‬1 min walk
  • ‪Napoleon House - ‬4 min walk
  • ‪Cafe Beignet, Royal Street - ‬4 min walk
  • ‪Chart Room - ‬2 min walk
  • ‪Beachbum Berry's Latitude 29 - ‬1 min walk

About this property

Bienville House

Historic hotel with fitness centre and 24-hour front desk
Bienville House offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Bienville House also features multilingual staff, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available.

This New Orleans hotel is smoke free.

  • 83 guestrooms or units
  • 4 levels
  • Conference rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Bienville House offers 83 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

Languages

English

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Front of property

Bourbon Orleans Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 3,961 reviews
The price is AU$320
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 49.83 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 49.83 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per night plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 10 AM to 10 PM

Property is also known as

Bienville
Bienville House
Bienville House Hotel
Bienville House Hotel New Orleans
Bienville House New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Bienville House Hotel
Bienville House New Orleans
Bienville House Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Bienville House?

Bienville House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bienville House?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Bienville House on 8 Apr 2025 start from AU$252.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bienville House?

Yep, Bienville House has secured covered valet parking with in/out privileges for USD 49.83 per night.

Does Bienville House have a pool?

Yep, and guests love it! Bienville House has an outdoor pool. The pool is open 10 AM to 10 PM.

What makes Bienville House a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Bienville House.

Is there a free airport shuttle available at Bienville House?

No, Bienville House does not offer an airport shuttle service.

Is there a bar or restaurant at Bienville House?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Bienville House?

Check-in begins at 4 PM. Check-out time is noon.

Bienville House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 909 out of 1327 reviews
Rating 8 - Good. 266 out of 1327 reviews
Rating 6 - Okay. 96 out of 1327 reviews
Rating 4 - Poor. 34 out of 1327 reviews
Rating 2 - Terrible. 22 out of 1327 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Stacey

Disliked: Cleanliness, staff & service, property conditions & facilities
I was super excited to stay here, but when we arrived the corridors were dark and scary. One of the two rooms smelled musty and like mold. Some of this is expected in an older hotel, but this was more than that. Then, we agreed to pay a fee to check out early ( we stayed one night instead of 5) and they would not refund the remaining nights. Not a good experience.
Stayed 4 nights in Nov 2024

8/10 Good

Cordis, Lindenhurst

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed staying in this historic hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Clean, comfortable and relatively quiet for French Quarter.
Stayed 3 nights in Dec 2024

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Stayed 1 night in Dec 2024

10/10 Excellent

Daniera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is in walking distance of literally everything (a plethora of restaurants, bourbon street, Jackson square, the jazz museum, canal street). Close enough to walk everywhere but away from the noise of the night. It’s a quaint stay. The staff were great. I would stay here again. The only suggestion I have is maybe investing in smart tv’s for the rooms.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is close to everything. Hotel & staff are excellent.
Stayed 3 nights in Dec 2024

10/10 Excellent

AMY, eden

Stayed 1 night in Dec 2024

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a historic building so don't expect it to look brand new. The historic aspects make the hotel unique, which we liked. The rooms were clean and the staff was wonderful. They provided us with great recommendations for food. The hotel is at the edge of the French Quarter which makes the Quarter easily walkable. Since it is in the Quarter, be ready for some noise.
Stayed 4 nights in Dec 2024

8/10 Good

Carie, Mesquite Nv

Stayed 1 night in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Good character and location. A bit old but still nice and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old hotel. Very clean. Will definitely stay here again
Stayed 2 nights in Dec 2024

4/10 Poor

Diana

Disliked: Staff & service
We were there early in the morning off of a cruise. Was told we would get a call as soon as a room in our category was available. Did not get a call. Showed up at 4:10 and of course keys were there so obviously there was a room available so where was our call? Hard to believe a room did not become available all day. Then elevator was broke. Knowing where our room was. Literally the furthest possible room away on the 4th floor away from the service elevator you would think we could have been offered help. Myself and my daughter had 2 large suitcases, plus backpacks, bags and more. The girl took us to the elevator and said our room is on the fourth floor. Then we got in went up and realized we had to go down several halls and up a flight of stairs with all of our stuff. We were more than frustrated at this point. I then called down to see if we could get help with our bags when we leave and of course the answer was no. No Bellman there at that time. Not that it mattered as no help was offered in the first place. Honestly not impressed. I had asked if something could be placed in the room as it was my daughters 30’th bday and we were in town celebrating it. Was disappointed to see absolutely nothing. Not even a note saying Happy Birthday. I had originally booked another hotel which was going to put a bottle of champagne in the room for free for her bday but I had cancelled it to book this one as the reviews were so great! Definitely a big regret. I could go on but have no room!!
Stayed 1 night in Dec 2024

10/10 Excellent

Jincheng

Stayed 4 nights in Nov 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with New Orleans decor
Decided to stay two night in NOLA and we wanted a hotel walking distance to French Quarters. This beautiful decorated hotel was perfect. We were walking distance to stream boat, shops, walking tours, Orpheus theater, ect. The only down side from hotel is parking at $44. Plus tax per day and valet is slow. Hotel lobby staff are very accommodating with great restaurant recommendations, late check-out, and hotel provided coffee and tea every morning. Noise level wasn't always perfect, but decent considering its the French Quarters square. Also, the bathroom were a bit small, but expected for building age and location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. I just wished the pool was open. But the hotel just felt like home.
Stayed 3 nights in Dec 2024

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have no dislikes here. The bienville is convenient to great restaurants, bars, and shopping. The staff is absolutely wonderful. They take your car when you arrive and go get it when you leave.
Stayed 2 nights in Dec 2024

10/10 Excellent

greg

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Dennis

Travelled with partner
Sidewalks were veay bad we trip a lot the roads were very bad also
Stayed 2 nights in Dec 2024

10/10 Excellent

BENEDICT BIJU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, kind and very pleasant staff, a wonderful American historical hotel. A must stay for those looking for a convenient & comfortable stay in the French quarters of Nola.
Stayed 3 nights in Dec 2024

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not quite meeting our expectations
The best feature is the location, hallway between Jackson square and street. the staff was not as gracious and accommodating as we were hoping. I was disappointed by the limited bathroom amenities: shampoo, conditionner and soap was all that was available (no shower cap, no lotion, etc.) Also the bath towels had holes in them, the sheets were a bit rough dnd the bedroom carpet needed cleaning. The complimentary water was only there the first day, and the coffee (whether in the room or downstairs) had to be drunk in cardboard cups. Still the room was lovely, quiet, comfortable. The hotel is close to everything, including the streetcar that can take you almost anywhere. And no matter what New-Orleans never disappoints
Stayed 3 nights in Dec 2024

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Only reason for 4 star on condition was due to elevator being down. They did have us use the staff elevator.
Stayed 3 nights in Dec 2024