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Bourbon Orleans Hotel

4.0 star property
Historic New Orleans hotel in French Quarter with a fitness centre
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Bourbon Orleans Hotel

Front of property
Lounge
Cleanliness standards
Outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
The current price is AU$308
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
717 Orleans St., New Orleans, LA, 70116
  • Mardi Gras
    ‪1 min walk‬
  • Bourbon Street
    ‪1 min walk‬
  • Jackson Square
    ‪4 min walk‬
  • New Orleans, LA (NEW-Lakefront)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Petite King)

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Room, 1 King Bed (Petite King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 16.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queen)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Deluxe Two Queen)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 19.8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Loft Suite King)

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Loft Suite King)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Premium bedding
  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (St. Anne Petite King)

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Room, 1 King Bed (St. Anne Petite King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Loft Suite King with Large Balcony)

Balcony view

Suite, 1 King Bed, Balcony (Loft Suite King with Large Balcony)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Premium bedding
  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Petite King with Courtyard Balcony)

Courtyard view

Deluxe Room, 1 King Bed (Petite King with Courtyard Balcony)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Deluxe King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 19.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen Poolside

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Two Queen Poolside

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Loft Corner Suite King with Large Bal)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 King Bed (Loft Corner Suite King with Large Bal)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Premium bedding
  • 72.7 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (St. Anne Petite King)

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Room, 1 King Bed (St. Anne Petite King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Petite King)

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Room, 1 King Bed (Petite King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, City View (Deluxe Two Queen with Balcony)

Balcony view

Deluxe Room, 2 Queen Beds, Balcony, City View (Deluxe Two Queen with Balcony)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

View from room

Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft, 1 King Bed, Balcony, City View (Loft Corner Suite King Large Balcony)

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Loft, 1 King Bed, Balcony, City View (Loft Corner Suite King Large Balcony)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Sofa bed
  • 72.7 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
  • 36.4 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Balcony view

Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Premium bedding
  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Grande Two Queens)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Grande Two Queens)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Hot Tub, Courtyard View (DeLille Presidential Suite)

Presidential Suite, 1 King Bed, Hot Tub, Courtyard View (DeLille Presidential Suite)

Presidential Suite, 1 King Bed, Hot Tub, Courtyard View (DeLille Presidential Suite)

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
  • 95 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Junior Suite King)

Superior Room, 1 King Bed (Junior Suite King)

Superior Room, 1 King Bed (Junior Suite King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
  • 36.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Grande Poolside Courtyard Two Queens)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Grande Poolside Courtyard Two Queens)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

View from room

Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (Petite King with Courtyard Balcony)

Courtyard view

Standard Room, 1 King Bed, Balcony, Courtyard View (Petite King with Courtyard Balcony)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft Suite King with Large Balcony)

Balcony view

Suite, 1 King Bed (Loft Suite King with Large Balcony)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Premium bedding
  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Two Queen

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Two Queen

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Two Queen with Balcony

Balcony view

Deluxe Two Queen with Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Premium bedding
Blackout curtains
Down duvet
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Balcony view

Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Premium bedding
  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft Suite King)

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Loft Suite King)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Premium bedding
  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

New Orleans

Bourbon Orleans Hotel places you in the centre of New Orleans, steps from Bourbon Street and within a short 5-minute stroll of Jackson Square. Highlights at this historic hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Roux, is open for breakfast and brunch. Bourbon O is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 8:00 AM and noon. There's also the convenience of valet parking. .Sights within a short walk of this French Quarter hotel include Café du Monde and French Market.

What's nearby

  • Bourbon Street - 1 min walk
  • Jackson Square - 4 min walk
  • Café du Monde - 5 min walk
  • Canal Street - 10 min walk
  • Caesars New Orleans Casino - 15 min walk

Getting around

  • Dumaine St Station - 6 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • ‪Tropical Isle Original - ‬3 min walk
  • ‪Bourbon Pub - ‬2 min walk
  • ‪Tropical Isle - ‬1 min walk
  • ‪Bourbon Heat - ‬1 min walk
  • ‪Pat O'Brien's - ‬2 min walk

About this property

Bourbon Orleans Hotel

Historic New Orleans hotel in French Quarter with a fitness centre
Bourbon Orleans Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4514 square feet (419 square metres) and includes conference space. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the historic Bourbon Orleans Hotel. Parking is available for a fee. A complete renovation of Bourbon Orleans Hotel was completed in September 2024.

This New Orleans hotel is smoke free.

  • 220 guestrooms or units
  • 6 levels
  • 4514 sq ft of conference space
  • 419 sq. m of conference space
  • Built in 1815
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bourbon Orleans Hotel offers 220 accommodations with iPod docking stations and MP3 docking stations. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

American (Sign language), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered valet parking on site (USD 56.35 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bourbon O
  • Roux

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,514 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (91 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 116.20 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per day
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 10 to 15 for children
  • Valet parking fee: USD 56.35 per day (in/out privileges)
  • Pet fee: USD 116.20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bourbon Hotel
Bourbon Hotel Orleans
Bourbon Orleans
Bourbon Orleans Hotel
Hotel Bourbon
Hotel Bourbon Orleans
Hotel Orleans
Orleans Bourbon
Orleans Bourbon Hotel
Wndham New Orleans
Bourbon Orleans Hotel Hotel
Bourbon Orleans Hotel New Orleans
Bourbon Orleans Hotel Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Bourbon Orleans Hotel?

Bourbon Orleans Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bourbon Orleans Hotel?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Bourbon Orleans Hotel on 3 Feb 2025 start from AU$269.97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bourbon Orleans Hotel?

Yep, Bourbon Orleans Hotel has uncovered valet parking with in/out privileges for USD 56.35 per day.

Does Bourbon Orleans Hotel have a pool?

Yep, and guests love it! Bourbon Orleans Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Bourbon Orleans Hotel a romantic place to stay?

A champagne service and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Bourbon Orleans Hotel.

Does Bourbon Orleans Hotel serve breakfast?

Yep, cooked-to-order breakfast is on offer daily from 8:00 AM to noon.

Is there a free airport shuttle available at Bourbon Orleans Hotel?

No, Bourbon Orleans Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bourbon Orleans Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and brunch.

What time are check-in & check-out at Bourbon Orleans Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Bourbon Orleans Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2354 out of 3500 reviews" "
Rating 8 - Good. 672 out of 3500 reviews" "
Rating 6 - Okay. 253 out of 3500 reviews" "
Rating 4 - Poor. 119 out of 3500 reviews" "
Rating 2 - Terrible. 102 out of 3500 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle Marie Mannas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bourbon Orleans is fantastically located within the French Quarters. The front desk, concierge, maintenance staff and valets were wonderful. One man in particular, Edison, was of extreme help and so very kind throughout our stay. Housekeeping was quite questionable on a daily basis. We had to request our room to be cleaned and maintained every single day. 😤 Otherwise ~ it was a wonderful stay!
Stayed 5 nights in Oct 2024

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall this property was a poor experience. I have stayed in many hotels all over and this was probably the dirtiest hotel. I have pictures of the stains, food and dirt that was all over the room upon arrival. No body wash in shower. Requested room service that never came. The room was so far from the elevator we had to go down 4 long hallways. Positives were comfortable bed and very nice location. For the price point of almost 400$ a night I was astounded at how dirty it was. One of my most expensive hotels and dirtiest at the same time with poor service. VIP Experience? This wasn’t even mentioned. I received nothing for it. Overall would not recommend staying here.
Stayed 4 nights in Oct 2024

8/10 Good

Marvin

Check in
Room was fine. I had requested early check in months ago but it didn’t happen. The ladies at the desk seemed distracted. Bartender Philip was great. Breakfast was good. Location was excellent.
Stayed 3 nights in Oct 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This historic building is fabulously decorated, perfectly situated for exploring the French Quarter, and filled with kind and helpful staff. The courtyard features a lovely pool with tables and chaises. It is near Bourbon Street and has music nightly, so it can be loud. Ask for a room facing the courtyard to help with the noise.
Stayed 2 nights in Oct 2024

8/10 Good

Louis

Travelled with family
Liked: Amenities
loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and atmosphere
Stayed 5 nights in Oct 2024

10/10 Excellent

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic New Orleans vibe, located right smack in the middle of the French Quarter. Upon entering the hotel you are greeted by some of the friendliest hotel staff I have ever met in all of the US. The lobby is gorgeous and well maintained. Our room was spotless and once you figure out the air conditioning, it's quite comfortable. The room was generous, and the beds provided for a good night's sleep. If you would like a little more quiet, ask for an interior room facing the gorgeous swimming pool courtyard. Otherwise, if you're okay with the Bourbon Street noise, then pick something facing the street. The Roux restaurant is a great choice to have breakfast before noon. The servers are so super friendly and kind. The bar provides delicious coffee every morning for hours on end up until about 1000-1030. They even have a large bowl of honey if you like that in your coffee. The front desk staff and concierge are super accommodating and helpful if you want to know where to go. The security, bellhops, and engineering staff are on top of their game. We felt safe the whole time. There is a small bar during the day, and you can get great drinks from the cool bartender. At night, the Bourbon O Bar has a great bar with live music every night. Great place for a nightcap before turning in. The pool courtyard is gorgeous, and the water in the black-green pool that reminds you of the bayous of Louisiana. We can't wait to come back to the Bourbon Orleans.
Stayed 5 nights in Oct 2024

10/10 Excellent

Norma Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a very busy weekend (Eras concert) surprisingly quiet. Room was clean and comfortable. Balcony was fun to have.
Stayed 3 nights in Oct 2024

10/10 Excellent

ilissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Ginger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall customer service was fantastic! Such a friendly and helpful staff. One morning had a glitch with the water but great place to stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Oct 2024

6/10 Okay

vanessa

Liked: Cleanliness, staff & service, amenities
Beautiful property and staff was very friendly and helpful. Rooms do not have any curtains so I woke up with the sun after a late night. You can also hear everyone coming and going in the hallways. Had a hard time getting an Uber to pick me up in front of the hotel and was asked to walk a few blocks to get a ride twice. Other than this it was a really central location in French Quarters.
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a great stay! If you are looking for the downtown experience and amazing staff this is the place to stay!
Stayed 2 nights in Oct 2024

8/10 Good

Jordon

Stayed 4 nights in Oct 2024

10/10 Excellent

Elchin

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Dena

Stayed 5 nights in Oct 2024

10/10 Excellent

Laura Mozingo, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Josh was a great bartender. So helpful and friendly and fantastic mixologist. David was always cheerful, helpful and really nice. Perfect location, beautiful courtyard, excellent lounge. Will always stay here!
Stayed 4 nights in Oct 2024

6/10 Okay

Priscilla

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff was friendly and cool- cool place but a broken window and wads of hair in the shower and on the floor when we arrived.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Great location, wonderful staff
The location of the hotel was great! Staff were wonderful and very helpful. We were on the sixth floor and the shower pressure was terrible. Rooms are a bit small.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was polite, and is in walking distance of stores/restaurants
Stayed 4 nights in Oct 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location for exploring the area. Walk to many excellent restaurants and bars. Lots of live music. Bar in the hotel had live music It is an older hotel but in good condition. We were on the top floor and water pressure for shower was not great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kaylea

Stayed 4 nights in Sep 2024