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Bourbon Orleans Hotel

4.0 star property
Historic hotel with fitness centre and 24-hour front desk

Photo gallery for Bourbon Orleans Hotel

Front of property
Exterior
Cleanliness standards
Lounge
Outdoor pool, pool umbrellas, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
The current price is AU$306
includes taxes & fees
5 May - 6 May

Explore the area

Map
717 Orleans St., New Orleans, LA, 70116
  • Bourbon Street
    ‪1 min walk‬
  • Canal Street
    ‪10 min walk‬
  • Caesars New Orleans Casino
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Petite King)

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Room, 1 King Bed (Petite King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queen)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Deluxe Two Queen)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Loft Suite King)

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Loft Suite King)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (St. Anne Petite King)

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Room, 1 King Bed (St. Anne Petite King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Loft Suite King with Large Balcony)

Balcony view

Suite, 1 King Bed, Balcony (Loft Suite King with Large Balcony)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Blackout curtains
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Petite King with Courtyard Balcony)

Courtyard view

Standard Room, 1 King Bed (Petite King with Courtyard Balcony)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Deluxe King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Two Queen Poolside

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Two Queen Poolside

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Loft Corner Suite King with Large Bal)

Premium bedding, down duvets, in-room safe, laptop workspace

Suite, 1 King Bed (Loft Corner Suite King with Large Bal)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Sofa bed - queen
  • 72.7 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (St. Anne Petite King)

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Room, 1 King Bed (St. Anne Petite King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Petite King)

Premium bedding, down duvets, in-room safe, laptop workspace

Standard Room, 1 King Bed (Petite King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, City View (Deluxe Two Queen with Balcony)

Balcony view

Deluxe Room, 2 Queen Beds, Balcony, City View (Deluxe Two Queen with Balcony)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

View from room

Room, 1 King Bed, Accessible (Deluxe King ADA Guestroom)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Loft, 1 King Bed, Balcony, City View (Loft Corner Suite King Large Balcony)

Premium bedding, down duvets, in-room safe, laptop workspace

Superior Loft, 1 King Bed, Balcony, City View (Loft Corner Suite King Large Balcony)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

Deluxe Room, 2 Queen Beds (Junior Suite Two Queens)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Balcony view

Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Blackout curtains
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Grande Two Queens)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Grande Two Queens)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Hot Tub, Courtyard View (DeLille Presidential Suite)

Presidential Suite, 1 King Bed, Hot Tub, Courtyard View (DeLille Presidential Suite)

Presidential Suite, 1 King Bed, Hot Tub, Courtyard View (DeLille Presidential Suite)

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
  • 94 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Junior Suite King)

Superior Room, 1 King Bed (Junior Suite King)

Superior Room, 1 King Bed (Junior Suite King)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Grande Poolside Courtyard Two Queens)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Grande Poolside Courtyard Two Queens)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

View from room

Deluxe Room, 1 King Bed (Deluxe Poolside Courtyard King)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds (Deluxe Poolside Courtyard Two Queens)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (Petite King with Courtyard Balcony)

Courtyard view

Standard Room, 1 King Bed, Balcony, Courtyard View (Petite King with Courtyard Balcony)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft Suite King with Large Balcony)

Balcony view

Suite, 1 King Bed (Loft Suite King with Large Balcony)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Sofa bed - queen
  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Two Queen

Premium bedding, down duvets, in-room safe, laptop workspace

Deluxe Two Queen

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Two Queen with Balcony

Balcony view

Deluxe Two Queen with Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Renovated in 2024
Blackout curtains
Premium bedding
Down duvet
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Balcony view

Suite, 1 King Bed, City View (Loft Suite King Bourbon St. with Larg)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Sofa bed - queen
  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft Suite King)

42-inch flat-screen TV with cable channels, TV, iPod dock

Suite, 1 King Bed (Loft Suite King)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2024
Sofa bed - queen
  • 49.6 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

New Orleans

Bourbon Orleans Hotel places you in the centre of New Orleans, steps from Bourbon Street and within a short 5-minute stroll of Jackson Square. Highlights at this historic hotel include a restaurant, an outdoor swimming pool and a bar/lounge. .The restaurant, Roux, is open for breakfast and brunch. Bourbon O is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Cooked-to-order breakfast is available daily between 8:00 AM and noon. There's also the convenience of valet parking. .Sights within a short walk of this French Quarter hotel include Café du Monde and French Market.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 km
  • Jackson Square - 4 min walk - 0.4 km
  • Canal Street - 10 min walk - 0.9 km
  • Caesars New Orleans Casino - 15 min walk - 1.3 km
  • Ernest N. Morial Convention Center - 4 min drive - 3.0 km

Getting around

  • Dumaine St Station - 6 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 21 min drive

Restaurants

  • ‪Tropical Isle Original - ‬3 min walk
  • ‪Bourbon Pub - ‬2 min walk
  • ‪Tropical Isle - ‬1 min walk
  • ‪Bourbon Heat - ‬1 min walk
  • ‪Pat O'Brien's - ‬2 min walk

About this property

Bourbon Orleans Hotel

Historic hotel with fitness centre and 24-hour front desk
Bourbon Orleans Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 4514 square feet (419 square metres) and includes conference space. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the historic Bourbon Orleans Hotel. Parking is available for a fee. A complete renovation of Bourbon Orleans Hotel was completed in September 2024.

This New Orleans hotel is smoke free.

  • 220 guestrooms or units
  • 6 levels
  • 4514 sq ft of conference space
  • 419 sq. m of conference space
  • Built in 1815
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bourbon Orleans Hotel offers 220 accommodations with iPod docking stations and MP3 docking stations. Beds feature down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Languages

American (Sign language), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered valet parking on site (USD 56.35 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bourbon O
  • Roux

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,514 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways (91 centimetre wide)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 35
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 116.20 per accommodation, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 75 per day
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults and USD 10 to 15 for children
  • Valet parking fee: USD 56.35 per day (in/out privileges)
  • Pet fee: USD 116.20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bourbon Hotel
Bourbon Hotel Orleans
Bourbon Orleans
Bourbon Orleans Hotel
Hotel Bourbon
Hotel Bourbon Orleans
Hotel Orleans
Orleans Bourbon
Orleans Bourbon Hotel
Wndham New Orleans
Bourbon Orleans Hotel Hotel
Bourbon Orleans Hotel New Orleans
Bourbon Orleans Hotel Hotel New Orleans

Frequently asked questions

What is the cancellation policy at Bourbon Orleans Hotel?

Bourbon Orleans Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Bourbon Orleans Hotel?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Bourbon Orleans Hotel on 5 May 2025 start from AU$267.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Bourbon Orleans Hotel?

Yep, Bourbon Orleans Hotel has uncovered valet parking with in/out privileges for USD 56.35 per day.

Does Bourbon Orleans Hotel have a pool?

Yep, and guests love it! Bourbon Orleans Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Bourbon Orleans Hotel a romantic place to stay?

A champagne service and romance packages, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Bourbon Orleans Hotel.

Does Bourbon Orleans Hotel serve breakfast?

Yep, cooked-to-order breakfast is on offer daily from 8:00 AM to noon.

Is there a free airport shuttle available at Bourbon Orleans Hotel?

No, Bourbon Orleans Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Bourbon Orleans Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and brunch.

What time are check-in & check-out at Bourbon Orleans Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Bourbon Orleans Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2472 out of 3670 reviews
Rating 8 - Good. 701 out of 3670 reviews
Rating 6 - Okay. 267 out of 3670 reviews
Rating 4 - Poor. 125 out of 3670 reviews
Rating 2 - Terrible. 105 out of 3670 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Wonderful hotel with great location in the French Quarter near St Louis Church and Jackson Square. Had a balcony room located on corner of St Ann and Bourbon, and did not find it overly noisy for sleeping. The attached bar has great blues and jazz bands nightly. We were doing an extended trip after NOLA and drove in, used vallet parking offered by the hotel. Loved this hotel and New Orleans.
Stayed 5 nights in Dec 2024

10/10 Excellent

Margaret, Carrollton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
French Quarter
Great location in the quarter. Wonderful people and helpful with everything we needed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Noro

Stayed 6 nights in Dec 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Property great location and clean
Stayed 2 nights in Jan 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Is there a nicer hotel team in New Orleans? Not a chance. The air conditioning was broke but I blame it on the ghost. Do yourself a favor and go around Christmas time because it's beautifully decorated.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great until the morning. The housekeeping should know that some people are checking out late and don't need the disturbance in the morning. After she woke me up then she was sorry sorry, but damage is done... Just have your staff aware that some people preferred to sleep in and to conduct a lower conversation in the hole-ways and disturbance to a minimum because they are not paying attention. Thank you
Stayed 1 night in Dec 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Dec 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convient where it was placed. Easy to access. And staff was excellent.
Stayed 6 nights in Dec 2024

10/10 Excellent

Marc

Stayed 2 nights in Dec 2024

10/10 Excellent

Doug

Stayed 3 nights in Dec 2024

10/10 Excellent

Glenn, Wharton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical hotel in the French Quarter
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!
Really enjoyed our stay. It was pleasant, room was very nice, but it was a little difficult to get our room cleaned and no staff stood out to make the stay extra special but it hotel it self was great and beautiful. Location is perfect!!
Stayed 4 nights in Dec 2024

8/10 Good

Briana Destiny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location you’re near everything! The shower head is just not good!
Stayed 8 nights in Dec 2024

2/10 Terrible

Sharona Mary

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We booked a loft style suite. Room 149. If they give you this room, do not take it. We thought the room was beautiful and pretty clean. The only issue was the water pressure in the shower was pretty weak. The first night of being there there was noises at 3 AM sounding like carts rolling. It woke all three of us up. We didn’t know if it was car rolling, or the sound of a trash pick up. This reoccurred for each night that we were here. We stayed for four nights. After the first night, we thought it was just a fluke so we didn’t say anything until the second night. I went to the manager the next day and told him about the room issue. Unfortunately since it was New Year’s Eve holidays, he did not have any other room that he could offer us. I told him then can you offer us anything else in the form of a reimbursement because, well, you go to a hotel to sleep after all, and we were not sleeping. He told us he can only offer us a $100 credit towards the incidentals. I told him we paid like $2000 for the room. $100 for incidentals for us not sleeping for two nights is unacceptable. I asked him since it’s New Year’s Eve. Do you think that they’ll still be doing deliveries or whatever the heck that noise was. He told me no he doesn’t think that there will be because it’s New Year’s Eve. That night we only slept for three hours. They did their delivery at four in the morning. We had gone outside and realized they put us right next to the delivery entrance/trash pick up area.
Stayed 4 nights in Dec 2024

4/10 Poor

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service overall ...
Stayed 4 nights in Dec 2024

10/10 Excellent

Audra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and very comfortable stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Hong Ying

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great and the room is nice.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful overall. It is showing signs of wear and tear from our last stay, but the staff were excellent and the location is perfect for visiting.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year's 2024
The STAFF are amazing!
Stayed 3 nights in Dec 2024

6/10 Okay

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
No hot water. Luke warm (eventually)
Water took 20-30 minutes to become like warm. Never hot. Upon check-in, the desk said the pool was heated. It was not. Seems to be a prohibition on hot water there. Difficult to get the attention of the restaurant, or coffee in the morning. Bedding was stained on check-in. They were kind enough to change it on request. No room service. No direct phone line to the hotel restaurant to place a takeout order.
Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Terrible being there during the Terrorist Attack. We had to check out early because out hotel was in an FBI crime zone. Trip was completely ruined, but thankfully we got away with our lives. Not the hotel's fault obviously, but it was a miserable experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Christmas decorations in the lobby area. The coffee was excellent!!
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024