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Extended Stay America Suites New Orleans Metairie

2.5 star property
Hotel in Metairie with free breakfast and 24-hour front desk

Photo gallery for Extended Stay America Suites New Orleans Metairie

Lobby
Lobby
Studio, 2 Double Beds, Non Smoking
Desk, iron/ironing board, free WiFi
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3300 S I 10 Service Rd W, Metairie, LA, 70001
  • Metairie Business District
    ‪1 min walk‬
  • Lakeside Shopping Center
    ‪3 min drive‬
  • Tulane University
    ‪11 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the area

Metairie

At Extended Stay America Suites New Orleans Metairie you'll be steps from Metairie Business District and 2.5 km (1.5 mi) from Lakeside Shopping Center. Highlights at this hotel include free daily breakfast, free self-parking and in-room kitchens. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a front desk safe. Additionally, you'll find laundry facilities, a lift and a vending machine. Each morning free on-the-go breakfast is offered between 6 AM and 9:30 AM. .Attractions within a 10-minute drive of this Metairie hotel include Caesars Superdome and Canal Street.

What's nearby

  • Metairie Business District - 1 min walk - 0.0 km
  • Lakeside Shopping Center - 3 min drive - 2.7 km
  • Caesars Superdome - 9 min drive - 11.3 km
  • Bourbon Street - 11 min drive - 12.7 km
  • Tulane University - 11 min drive - 9.6 km

Getting around

  • Cemeteries Transit Terminal - 6 min drive
  • New Orleans Union Passenger Terminal - 17 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 14 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Acme Oyster House - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Outback Steakhouse - ‬3 min drive

About this property

Extended Stay America Suites New Orleans Metairie

Hotel in Metairie with free breakfast and 24-hour front desk
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites New Orleans Metairie also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Metairie hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Extended Stay America Suites New Orleans Metairie offers 102 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and hairdryers can be requested.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites New Orleans Metairie?

Extended Stay America Suites New Orleans Metairie offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites New Orleans Metairie?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites New Orleans Metairie on 20 Apr 2025 start from AU$135.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Suites New Orleans Metairie?

Yep, Extended Stay America Suites New Orleans Metairie has a free self car park.

Does Extended Stay America Suites New Orleans Metairie serve breakfast?

You bet, free on-the-go breakfast is offered daily between 6 AM and 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites New Orleans Metairie?

No, Extended Stay America Suites New Orleans Metairie does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites New Orleans Metairie?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Extended Stay America Suites New Orleans Metairie Reviews

Reviews

6.2
Rating 10 - Excellent. 187 out of 901 reviews
Rating 8 - Good. 214 out of 901 reviews
Rating 6 - Okay. 165 out of 901 reviews
Rating 4 - Poor. 136 out of 901 reviews
Rating 2 - Terrible. 199 out of 901 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Beth

Stayed 1 night in Dec 2024

4/10 Poor

Marla

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all I want to say the front desk people at check in and check out were kind. As an extended stay hotel, I expected the room to have more things like plates, cups, utensils, cooking tools etc. in the cabinets. Even for 1 night, I was hoping for those items to eat in. I don't think I should have to ask but part of the experience of an "extended stay" hotel. While the flooring, towels, bed, shower and toilet felt fresh, stains on the counters/shelves, dirt underneath the liner of the trash can made me feel I would not want to stay here again. I also don't like being on the ground floor as a single traveler. As I was about to go to bed, the full size apartment refrigerator started making a loud noise. I decided to sleep through it instead of having someone in my room or having to move. I did have dinner leftovers in the fridge that I was able to microwave before my early morning departure.
Stayed 1 night in Dec 2024

2/10 Terrible

Valencia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOT WATER UNAVAILABLE

This was the worst hotel stay I have ever had. Room #1 had absolutely NO HOT WATER - the room itself had a stale smell to it - the bed was very wobbly, we had no ice at the hotel, the towels also didn’t look clean - so I went to the local Target a purchased some, call and went the the front desk several times no one was there so we couldn’t get a new room until the next day. Finally got someone from the front desk to come to the room she was very unprofessional and on her cell phone the entire time, I will NEVER STAY at another Extended Stay ever again.
Stayed 2 nights in Dec 2024

4/10 Poor

Raymond

Liked: Staff & service
Disliked: Property conditions & facilities
Shower and basin was just a trickle of water
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is pretty run down and wasn’t clean. The room also had a smoke odor.
Stayed 1 night in Nov 2024

10/10 Excellent

JORDAN

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Beaui Experience
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay unless you enjoy filthy mattresses

Got there, charged $100 deposit (Have yet to receive back) check into the room. Go to untuck the sheets & numerous URINE STAINS on the sheets. I go tell front desk & there a lack of concern as if this happens normally. Got to get my refund & was not given an other accommodations other than new sheets & shrugged shoulders.
Stayed 2 nights in Nov 2024

2/10 Terrible

Alys

Stayed 2 nights in Oct 2024

4/10 Poor

amber

Stayed 3 nights in Oct 2024

4/10 Poor

Camille

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and luckily the other hotel guests were not noisy, but it was the dirtiest hotel I've ever stayed in. There was hair in the tub and on the counter when I arrived. No drain cover on the bathroom drain so you could see all the hair caught in the drain. Stains and damaged areas all over the carpet and bathroom counter. Lots of the furniture in the room was severely damaged. There was lots of mold growing around the vent at the elevator lobby that had been painted over. It's clear the entire place has not been kept up for years. I wasn't expecting much for what I paid, but I was definitely not expecting it to be that dirty. Also, it says breakfast is included, but they don't offer any breakfast. There is only a small coffee bar.
Stayed 1 night in Oct 2024

6/10 Okay

Ron

Liked: Cleanliness
Disliked: Staff & service

Poor service

Our flight was arriving before check-in so I called and asked about an early check in and was told that when we arrived, they would check and see if something was ready. When we arrived, the man at the counter would not check but simply said check in was at 3:00! We came back at 2:46 and he gave the same response!! 14 minutes before the time he could not have cared less.
Stayed 1 night in Oct 2024

10/10 Excellent

Hilario

Liked: Amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

4/10 Poor

David

Business traveller

Roaches!

Low talker check in clerk, tiny roaches in the room and guests next door up all night shouting and slamming doors! Not the best hotel stay I’ve ever had by far…..
Stayed 3 nights in Sep 2024

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Locked Out

We checked in and went to room. The door was already open. We were told that repair workers must have left it opened. We go to unloading and found a couple of the lamps not working. The following day we go back up to the room and our key don’t work. Asked worker to try his key and it still won’t open. Went back down and had two more keys made and both keys won’t open the door. We ask the cleaning lady to try her master key and it still won’t open. We go back down and the desk clerk says she will try her key and still won’t open. At this time it has been almost an hour trying to get into our room. They finally get us a new room but all our belongings are still in the original room. About thirty minutes later they finally get the door opened. We get our belongings moved to the new room. This was the dirtiest hotel I’ve ever stayed at.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sirarminius

Stayed 1 night in Aug 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
all was ok
Stayed 1 night in Sep 2024

6/10 Okay

Sirarminius

Employees were rude
Stayed 1 night in Sep 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Troy

Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
the room was dirty,the stove was rusted. It smelled like food. We stayed the 1st night and changed hotels the next morning.
Stayed 4 nights in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Mary

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kylene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kylene

Stayed 1 night in Aug 2024

10/10 Excellent

Kylene

Stayed 1 night in Aug 2024