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Maison St Charles

3.0 star property
Hotel with a 24-hour fitness centre, a quick walk to National World War II Museum
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Maison St Charles

Exterior
Reception
Children's play area - outdoor
Outdoor pool, open 10 AM to 10 PM, pool loungers
Lunch and dinner served, seafood

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Bar
  • Hot tub
The current price is AU$198
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130
  • Magazine Street
    ‪6 min walk‬
  • National World War II Museum
    ‪6 min walk‬
  • Ernest N. Morial Convention Center
    ‪15 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
2 bathrooms
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

Suite (Whirlpool)

Suite (Whirlpool)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
Iron/ironing board
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
Iron/ironing board
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hairdryer
Private bathroom
Shower/bath combination
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

Suite, Kitchenette

Suite, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
2 bathrooms
Shower/bath combination
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
2 bathrooms
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

At Maison St Charles you'll be within a 20-minute stroll of National World War II Museum and Ernest N. Morial Convention Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The seafood restaurant, Mr. Eds Seafood, serves seafood and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the Hot tub and pool loungers. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. To-go breakfast is available on weekdays between 8:00 AM and 10:00 AM and on weekends between 9:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 30-minute walk of this 3-property class Central City hotel include Bourbon Street and Port of New Orleans.

What's nearby

  • National World War II Museum - 6 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Canal Street - 3 min drive
  • Port of New Orleans - 3 min drive
  • Bourbon Street - 3 min drive

Getting around

  • Saint Charles at Erato Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬9 min walk

About this property

Maison St Charles

Hotel with a 24-hour fitness centre, a quick walk to National World War II Museum
Maison St Charles offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Maison St Charles. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star New Orleans hotel.

  • 130 guestrooms or units
  • 3 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Maison St Charles offers 130 air-conditioned accommodations with a safe and free newspapers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Breakfast to-go available for a fee 8:00 AM to 10:00 AM on weekdays and 9:00 AM to 10:00 AM on weekends; USD 14.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Mr. Eds Seafood

Things to do

  • 24-hour gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Cobblestone flooring in public areas
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.99 per person
  • Secured self-parking fee: USD 25.0 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Frequently asked questions

What is the cancellation policy at Maison St Charles?

Maison St Charles offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Maison St Charles?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Maison St Charles on 25 Feb 2025 start from AU$197.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Maison St Charles?

Yep, Maison St Charles has a secured self car park for USD 25.0 per night. Onsite parking is limited.

Does Maison St Charles have a pool?

Maison St Charles has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10 AM to 10 PM.

Does Maison St Charles serve breakfast?

Yep, to-go brekkie is available on weekdays between 8:00 AM and 10:00 AM and on weekends from 9:00 AM to 10:00 AM.

Is there a free airport shuttle available at Maison St Charles?

No, Maison St Charles does not offer an airport shuttle service.

Is there a bar or restaurant at Maison St Charles?

Yep, they've got a lounge bar and an onsite restaurant that serves seafood. Pre dinner cocktails anyone?

What time are check-in & check-out at Maison St Charles?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Maison St Charles Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 411 out of 1008 reviews" "
Rating 8 - Good. 244 out of 1008 reviews" "
Rating 6 - Okay. 168 out of 1008 reviews" "
Rating 4 - Poor. 93 out of 1008 reviews" "
Rating 2 - Terrible. 92 out of 1008 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Travelled with group
Liked: Property conditions & facilities
Booked this property last minute for a Taylor swift concert. We did have to wait about 10 minutes for them to finish cleaning our room, but it wasn’t an inconvenience for us. I’m really picky about hotels and I had 0 complaints. Smelled clean and we slept like babies.
Stayed 1 night in Oct 2024

4/10 Poor

Alan

Stayed 4 nights in Oct 2024

6/10 Okay

Siddhartha

Liked: Property conditions & facilities
Historic building
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Christina Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quaint and exactly what I wanted for my first stay in New Orleans. The courtyards are pretty and the staff was incredible. Everyone was so polite and friendly. We stayed on a very busy weekend and we were pleased to find the overflow parking was secured at night with quick service to let us in and out. I've seen mixed reviews about the cats in the courtyards but to us they were a bonus. They keep to themselves but add to the charm. The property is old but it adds to the charm and it was clean. The street car stops right out front to take you to the French Quarter and the hotel is walking distance to Magazine Street and several notable Garden District mansions.
Stayed 3 nights in Oct 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was AMAZING! And the location perfect. My only complaint is the quality of the bed pillows.
Stayed 10 nights in Oct 2024

2/10 Terrible

Kathleen

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Our room was not ready at 4 - we had a concert and had to get ready in the bathroom of the lobby, which by the way did not have a plug. We had to sit on the floor of the lobby and use phones for mirrors to do hair.
Stayed 1 night in Oct 2024

2/10 Terrible

Natalia

Travelled with family
Disliked: Staff & service
When I got to the property they said my reservation had been canceled because my credit card did not work. They said they tried to contact me but I NEVER received a phone call or was left a message. When I asked what number they called the manager said they “don’t have the logistics of that.” When I asked when they tried my credit card she said she couldn’t find that information either. They were fully booked and I had to find another one place.
Stayed 2 nights in Oct 2024

10/10 Excellent

Esequiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Madison

Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the true historical southern charm to the cleanliness of the property, we thoroughly enjoyed our stay. Shortly after we checked in and got in the room, our A/C unit went out. Called the front desk and in 60 seconds a tech was at the door to look at it. The unit was done for and they had a new one installed in cooling our room in less than 15 minutes from the time I called. Thanks Dennis and Melvin! Loved the fact that it was easily walkable to the SuperDome as well as the French Quarter.
Stayed 2 nights in Oct 2024

8/10 Good

Carly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying for Taylor Swift concert
The hotel and staff were amazing. Wonderful courtyard and loved the location.
Stayed 3 nights in Oct 2024

2/10 Terrible

Danna

Awful customer service by hotels.com and hotel!
Didn’t even get to stay there and they wouldn’t give a refund. They didn’t have my room ready until after 5:30pm and were very rude. They won’t refund my money and neither would Hotels.com. Very poor customer service all the way around. Very disappointed!
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You were actually a chance stay for us. We had to change our flights and this place was the only one available. We absolutely loved it. I’ll be recommending it to friends and fam and hope to stay there next time I’m in your beautiful city
Stayed 1 night in Oct 2024

6/10 Okay

Venita

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Front desk person was rude and not hospitable at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

We had an amazing time when we stayed there! The balcony was such a fantastic added perk and the service was fantastic !! We loved the pool as well, it was great to end a day there! The lights made the ambiance so great. Jesse, the night clerk was so enjoyable to talk to and deal with. Would absolutely recommend staying here
Stayed 6 nights in Oct 2024

8/10 Good

Sarah

Liked: Staff & service
From a distance the room seemed immaculate with fresh pressed sheets. Unfortunately there was a large urine stain on the comforter covered by a top sheet among other sheet stains. It was clear that they had been laundered so we didn’t complain but that detail definitely was noticed. The bathroom area is also in need of updating as the shower sprays in all directions with poor water pressure. The pool was nice and they were able to turn hot tub heater on upon request

6/10 Okay

Logan

Travelled with family
Liked: Cleanliness, amenities
Most of the staff was nice. Kitchen staff kinda rude. The room was well kept and clean. The door however did not lock, something was wrong with it. And the shower did not have a door, something weird about that. The parking was good and the area was good because it was right on St Charles Avenue. And it was very close to the WW2 museum.
Stayed 1 night in Oct 2024

10/10 Excellent

FRANK

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and quiet.
Stayed 8 nights in Oct 2024

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great service and nice rooms. Very afforsable as well.
Stayed 1 night in Oct 2024

6/10 Okay

Jason

Stayed 2 nights in Sep 2024

10/10 Excellent

Leroy, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024