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The Westin New Orleans

4.5 star property
Luxury hotel connected to a shopping centre in New Orleans with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin New Orleans

Premium bedding, pillow-top beds, in-room safe, desk
Presidential Suite, 1 Bedroom, River View | Lounge
Lobby lounge
Breakfast, lunch and dinner served
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
100 Rue Iberville, New Orleans, LA, 70130
  • Canal Street
    3 min walk
  • Caesars New Orleans Casino
    3 min walk
  • Audubon Aquarium
    3 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    30 min drive

Room options

View all photos for Presidential Suite, 1 Bedroom, River View

View from room

Presidential Suite, 1 Bedroom, River View

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
HDTV
Premium bedding
2 bedrooms
Pillow-top bed
  • 167 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

View from room

Suite, 1 King Bed, River View

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 93 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Eco-friendly toiletries
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, View

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
  • 93 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Eco-friendly toiletries
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Eco-friendly toiletries
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Eco-friendly toiletries
  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Eco-friendly toiletries
  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Fridge
HDTV
Premium bedding
Separate bedroom
Pillow-top bed
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

New Orleans

The Westin New Orleans places you in the centre of New Orleans,connected to a shopping centre and within a short 5-minute stroll of popular places like Canal Street and Caesars New Orleans Casino. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, River 127, is open for breakfast, lunch and dinner. 24309 square feet (2258 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class French Quarter hotel include Audubon Aquarium and Bourbon Street.

What's nearby

  • Canal Street - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Ernest N. Morial Convention Center - 12 min walk - 1.0 km
  • Caesars Superdome - 3 min drive - 2.2 km

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 12 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 30 min drive

Restaurants

  • ‪Willies Chicken Shack - ‬4 min walk
  • ‪Creole House Restaurant & Oyster Bar - ‬4 min walk
  • ‪Observatory Eleven - ‬1 min walk
  • ‪Felipe's Taqueria - ‬3 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

The Westin New Orleans

Luxury hotel connected to a shopping centre in New Orleans with a 24-hour fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 24309 square feet (2258 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

  • 437 guestrooms or units
  • 29 levels
  • 24309 sq ft of conference space
  • 2258 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin New Orleans offers 437 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River 127

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (24,309 square foot of space)

Outdoors

  • Garden
  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at The Westin New Orleans?

The Westin New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin New Orleans?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Westin New Orleans on 25 Nov 2024 start from AU$214.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin New Orleans?

Yep, The Westin New Orleans has valet parking for USD 58.00 per day.

What makes The Westin New Orleans a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin New Orleans.

Does The Westin New Orleans serve breakfast?

Sure does, to-go brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin New Orleans?

No, The Westin New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin New Orleans?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Westin New Orleans?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin New Orleans Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 949 out of 1353 reviews" "
Rating 8 - Good. 223 out of 1353 reviews" "
Rating 6 - Okay. 95 out of 1353 reviews" "
Rating 4 - Poor. 48 out of 1353 reviews" "
Rating 2 - Terrible. 38 out of 1353 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Min

Stayed 3 nights in Aug 2024

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Zhao

Travelled with family and small children
Liked: Staff & service
Nice location for people with family. The rooms are a little dated. Not as new as it looks from the pictures posted. Not a big fan of carpeted hallways and rooms either.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin is a beautiful hotel in a perfect location with amazing staff. Excellent value for money. We would gladly visit New Orleans again and stay at the Westin.
Stayed 5 nights in Aug 2024

4/10 Poor

Laurice

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We got room 1716. The finishing in the tub was badly chipped. The television stopped working halfway through our stay. We were offered another room, but no one ever followed up and we did not receive any comp or discount for the inconvenience. I read elsewhere they give 3rd party bookings these sorts of rooms which is very unfortunate.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Staff were all great, the room was nice and clean and very well taken care of. Would for sure recommend and plan to stay on my future visit. Specifically enjoyed happy hour, the close proximity to everything we wanted to see, and the excellent hospitality shown from all.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason, East Rutherford

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fine-in server Kenny was amazing. The front desk staff was amazing. They gave us a bottle of champagne for our wedding anniversary. The bartender “T” was a sweetheart. We will DEFINITELY stay here again and we highly recommend this hotel! Amazing views of Mississippi River from the lobby and bar/restaurant. LOVE THIS HOTEL!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric Lamar Anderson, Chicago

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location near so much, Trolley, strip, Canal street, French quarter. 2 - 5 minutes from mostly everything. Down side are the parking fees ($45 per day for self park, $58 Valet) $30 daily resort fee but offset for food and drink credit. Bill and The doormen are excellent!! 2 thumbs up to the entire staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Ezequiel

Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, the staff was incredible, and I look forward to going back in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at the Westin.. friendly service and the most comfortable beds!
Stayed 7 nights in Aug 2024

10/10 Excellent

Remond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Simeon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Philip

Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Business traveller, Travelled with family
FEELS LIKE A VACATION
We stayed at the Westin because our previous Hotel failed us miserably. We struck Gold here. What a positive experience and the Hotel staff was absolutely phenomenal. Shout out to KyLynn at the Front Desk. Thanks for greeting us with a warm smile. We greatly appreciated her overall hospitality & professionalism as we outlined our recent horrible ordeal the night before at another Hotel. We loved it at the Westin, it’ll without a doubt be our first choice of where to stay on the next visit. Clean, clean, clean..
Time to relax
ROOM VIEW
ROOM VIEW
Have a drink
Stayed 3 nights in Aug 2024

10/10 Excellent

Kalvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!
Stayed 1 night in Aug 2024

2/10 Terrible

jesus

Disliked: Cleanliness, staff & service, property conditions & facilities
The view
Stayed 2 nights in Aug 2024

2/10 Terrible

Susan

Stayed 4 nights in May 2024

10/10 Excellent

Paul-Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!! New shopping and Casino
Stayed 1 night in Aug 2024

10/10 Excellent

Curt

Business traveller
Liked: Amenities
Room was clean and bed was excellent. Elevators are a bit inconvenient as you have to get off and go to different ones.
Stayed 3 nights in Jul 2024