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Volando Urai Spring Spa and Resort

4.0 star property
Adults-only New Taipei City hotel in Wulai with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Volando Urai Spring Spa and Resort

2 restaurants, breakfast served
Outdoor pool
Land view from property
Lobby
Exterior detail

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
No.176,Sec. 5, Xinwu Rd, Wulai Dist., New Taipei City, 23341
  • Wulai Old Street
    2 min drive
  • 鳥來伯擔仔麵
    12 min walk
  • Wulai Scenic Train Station
    3 min drive
  • Taipei (TSA-Songshan)
    67 min drive

Room options

View all photos for Grandview Double Room, River View (Include French Dinner and American Breakfast)

1 bedroom, premium bedding, down duvets, free minibar

Grandview Double Room, River View (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • 46 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Rooftop Suite Twin (Include French Dinner and American Breakfast)

Rooftop Suite Twin (Include French Dinner and American Breakfast)

Rooftop Suite Twin (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Rooftop Suite Double (Include French Dinner and American Breakfast)

Rooftop Suite Double (Include French Dinner and American Breakfast)

Rooftop Suite Double (Include French Dinner and American Breakfast)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
  • 59 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Grandview Twin Room, River View (Include French Dinner and American Breakfast)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Free minibar items
Flat-screen TV
Pillow menu
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Rooftop Twin Suite

1 bedroom, premium bedding, down duvets, free minibar

Rooftop Twin Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand View Room

1 bedroom, premium bedding, down duvets, free minibar

Grand View Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand View Twin Room

1 bedroom, premium bedding, down duvets, free minibar

Grand View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Rooftop Suite

1 bedroom, premium bedding, down duvets, free minibar

Rooftop Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Full Moon Spa

Breakfast included
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (733)
The price is AU$250
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Full Moon Spa

About the area

New Taipei City

At Volando Urai Spring Spa and Resort you'll be 2.2 km (1.4 mi) from Wulai Old Street and 3.2 km (2 mi) from Lover's Trail. Highlights at this hotel include 2 restaurants, a full-service spa and free breakfast (local cuisine). .A day of pampering at Dasha Spa can include massages, body scrubs and body treatments along with access to the hot springs/mineral springs and sauna. The fine-dining restaurant, Soyan, is open for breakfast and dinner. Enjoy the Hot tub and sauna as well as access to hot springs. Business amenities include 2 meeting rooms and limo/town car service. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning free breakfast is served. There's also free valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Wulai hotel include Wulai Waterfalls and XinXian Trail.

What's nearby

  • Wulai Old Street - 2 min drive
  • Yunxian Park - 6 min drive
  • Wulai Waterfalls - 6 min drive
  • XinXian Trail - 8 min drive
  • National Taiwan University - 20 min drive

Getting around

  • Wulai Scenic Train Station - 3 min drive
  • Xindian Station - 13 min drive
  • Taipei (TSA-Songshan) - 67 min drive

Restaurants

  • ‪山地美食屋 - ‬2 min drive
  • ‪雅各原住民山豬肉香腸 - ‬2 min drive
  • ‪Siliq Cafe - ‬14 min walk
  • ‪日月光溫泉 - ‬2 min drive
  • ‪阿春小吃店 - ‬2 min drive

About this property

Volando Urai Spring Spa and Resort

Adults-only New Taipei City hotel in Wulai with 2 restaurants
Volando Urai Spring Spa and Resort offers its guests a full-service spa, hot springs, and Access to hot tub. There are 2 restaurants on site, along with a nearby snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include 2 meeting rooms and limo/town car service. A sauna, spa services, and a terrace are also featured at the business-friendly Volando Urai Spring Spa and Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star New Taipei City hotel.

  • 1 building
  • 22 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Local cuisine
  • Breakfast available (free)
  • Deli
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
Volando Urai Spring Spa and Resort offers 22 air-conditioned accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include baths or showers, spring water baths, dressing gowns and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Dasha Spa has 5 treatment rooms. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 11:00 PM.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Siliq Restaurant
  • Soyan

Things to do

  • Full-service spa
  • Hot spring
  • Sauna
  • Spa tub
  • Steam room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • On a river
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Hot spring
  • Hot springs open from 10:00 AM - 11:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

The following facilities are closed on Wednesday:
  • Hot springs

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 8 are not allowed at this adults-only property. All guests 8 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 10:00 AM to 11:00 PM.
  • This is an adults-only property and guests under 8 years old aren't allowed.

Property is also known as

Urai Volando
Volando Urai
Volando Urai Spring
Volando Urai Spring Spa
Volando Urai Spring Spa & Resort New Taipei City
Volando Urai Spring Spa New Taipei City
Volando Urai Spring Spa Resort
Volando Urai Spring Spa Resort New Taipei City
Volando Urai Spring Taipei Ci
Volando Urai Spring Spa And
Volando Urai Spring Spa and Resort Hotel
Volando Urai Spring Spa and Resort New Taipei City
Volando Urai Spring Spa and Resort Hotel New Taipei City

Frequently asked questions

What is the cancellation policy at Volando Urai Spring Spa and Resort?

Volando Urai Spring Spa and Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Volando Urai Spring Spa and Resort?

Yep, Volando Urai Spring Spa and Resort has a free self car park and free valet parking.

Is there a spa on site at Volando Urai Spring Spa and Resort?

Yep, Dasha Spa is available for guests. It has a sauna and hot springs. You'll enjoy heaps of services like body scrubs and body treatments.

What makes Volando Urai Spring Spa and Resort a romantic place to stay?

1 hot tub, plus spring water baths in the guestrooms, help set the scene for a romantic weekend at Volando Urai Spring Spa and Resort.

Is Volando Urai Spring Spa and Resort family-friendly?

No, Volando Urai Spring Spa and Resort is an adults-only property.

Are there hot tubs in the rooms at Volando Urai Spring Spa and Resort?

No, but there are spring water baths in the guestrooms.

Does Volando Urai Spring Spa and Resort serve breakfast?

Yep, free local cuisine breakfast is available daily between 7:30 AM and 11:00 AM.

Is there a free airport shuttle available at Volando Urai Spring Spa and Resort?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Volando Urai Spring Spa and Resort?

Yep, you can grab a meal at Volando Urai Spring Spa and Resort's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Volando Urai Spring Spa and Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Volando Urai Spring Spa and Resort?

No, pets are not allowed.

Volando Urai Spring Spa and Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 208 out of 314 reviews" "
Rating 8 - Good. 79 out of 314 reviews" "
Rating 6 - Okay. 19 out of 314 reviews" "
Rating 4 - Poor. 6 out of 314 reviews" "
Rating 2 - Terrible. 2 out of 314 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

WENG

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 2 nights in Jun 2024

10/10 Excellent

cheng hsin

Stayed 1 night in Feb 2024

10/10 Excellent

Sukyoon

Stayed 1 night in Nov 2023

10/10 Excellent

Yu Chia

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time staying at this hotel and the staff was really lovely, patient and helpful. I misread the French menu and didn’t see that they didn’t have a main course option which I could choose as a pescatarian, and they made a last minute substitution perfectly. I would highly recommend anyone seeking a restful getaway to opt for Volando. Our only suggestion is if there could be a gym added (but the surroundings are perfect for hiking)!
Stayed 2 nights in Nov 2023

10/10 Excellent

FELICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!
Stayed 1 night in Nov 2023

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Chun Ki

Stayed 2 nights in May 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Ruoruo

Stayed 1 night in Apr 2023

10/10 Excellent

gail

Stayed 2 nights in Mar 2023

10/10 Excellent

Jonathan

Stayed 1 night in Mar 2023

10/10 Excellent

Ling mei

Stayed 1 night in Mar 2023

8/10 Good

chen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything very nice. Wish food can do better.
Stayed 1 night in Feb 2023

8/10 Good

Yuanche

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Huei Ling

Stayed 1 night in Dec 2022

10/10 Excellent

Steven

Stayed 1 night in Nov 2022

8/10 Good

Mai Chee

Stayed 1 night in Aug 2022

10/10 Excellent

Young

Stayed 1 night in Aug 2022

10/10 Excellent

Hsu-yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良好服務態度、絕美的風景與人文
良好服務態度，絕美的風景與人文。餐廳舒適，一泊四食的豐盛餐點，兼具健康與美味。 館內整潔，處處有令人驚艷的芬芳，但角落的蜘蛛網、斑駁的外牆、過度生長的通道間植栽、老舊的大浴場衛浴設備是稍微扣分的地方。
Stayed 2 nights in Jun 2022

10/10 Excellent

CHIH LI

Stayed 1 night in Mar 2022

10/10 Excellent

Ju-Chen

Stayed 1 night in Dec 2021

8/10 Good

Joseph I-Chieh

Liked: Cleanliness, room comfort
Old hotspring hotel in a great location in Urai
The property was quite old but fairly well-maintained. We stayed in a bigger room but the room smelled damp and a bit moldy. The public hotspring is nice but weekend could be quite crowded.
Stayed 1 night in Dec 2020