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Ace Hotel New York

4.0 star property
Hotel with a 24-hour fitness centre, steps from 5th Avenue

Photo gallery for Ace Hotel New York

Lobby
Street view
Front of property
Gift shop
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Laundry
The current price is AU$320
includes taxes & fees
9 Mar - 10 Mar

Explore the area

Map
20 West 29th Street, New York, NY, 10001
  • 5th Avenue
    ‪2 min walk‬
  • Madison Square Park
    ‪5 min walk‬
  • Herald Square
    ‪6 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Medium King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Medium King)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Medium Queen)

View from room

Deluxe Room, 1 Queen Bed (Medium Queen)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Superior Room, 1 King Bed (Loft Suite)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Down duvet
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Deluxe Room, 1 King Bed (Large)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Small)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Small)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Single)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 1 Double Bed (Single)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds (Double)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 2 Double Beds (Double)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Partial View (Bunk)

1 bedroom, premium bedding, down duvets, minibar

Standard Room, 2 Single Beds, Partial View (Bunk)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Blackout curtains
  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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Premium bedding, in-room safe, iron/ironing board, free WiFi

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Parking available
4.4 out of 5, Excellent, (1531)
The price is AU$800
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

New York

Ace Hotel New York puts you in the heart of New York, steps from 5th Avenue and within a 10-minute stroll of Empire State Building. Highlights at this hotel include 2 coffee shops/cafes, a restaurant and a 24-hour gym. .The restaurant, Koloman, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a gym. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Madison Square Garden and Macy's.

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Broadway - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪House Party Cafe & Lounge - ‬1 min walk

About this property

Ace Hotel New York

Hotel with a 24-hour fitness centre, steps from 5th Avenue
There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at the bar/lounge. A meeting room and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at Ace Hotel New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 286 guestrooms or units
  • 12 levels
  • 2 coffee shops
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ace Hotel New York offers 286 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

What is the cancellation policy at Ace Hotel New York?

Ace Hotel New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ace Hotel New York?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Ace Hotel New York on 9 Mar 2025 start from AU$255.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ace Hotel New York?

Yep, Ace Hotel New York has a self car park for USD 75 per day.

Are there any beaches close to Ace Hotel New York?

The closest beach to Ace Hotel New York is Coney Island Beach (19.5 km).

What makes Ace Hotel New York a romantic place to stay?

A Michelin-starred restaurant and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Ace Hotel New York.

Does Ace Hotel New York serve breakfast?

Yeah, cooked-to-order brekkie is offered daily between 7:30 AM and 11:30 AM.

Is there a free airport shuttle available at Ace Hotel New York?

No, Ace Hotel New York does not offer an airport shuttle service.

Is there a bar or restaurant at Ace Hotel New York?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Ace Hotel New York?

Check-in begins at 3 PM. Check-out time is noon.

Ace Hotel New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1010 reviews
Rating 8 - Good. 262 out of 1010 reviews
Rating 6 - Okay. 144 out of 1010 reviews
Rating 4 - Poor. 81 out of 1010 reviews
Rating 2 - Terrible. 60 out of 1010 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Alecia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibes at the Ace Hotel. Great location. Room is dark industrial and gritty rather than luxe. Bathroom could use a renovation
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff. Funky design, spacious room. No complaints and I'd defo stay there again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hip vibe ! Not the normal traditional decor, Fabulous employees!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lynae

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Betsy

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love the Ace. Have stayed there many times. It could use a little updating. Could use more storage in the room and bathroom, shelves/hooks. Overall, it’s a really great place to stay. Convenient location, lots going on.
Stayed 3 nights in Nov 2024

8/10 Good

Jill, new york

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
This is a hip hotel in a great location. The rooms can feel a bit small and out dated but amenities are good. There’s no closet in the smallest room.
Stayed 2 nights in Nov 2024

10/10 Excellent

GENE

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Dominic

Liked: Cleanliness
Another rubbish stay at The Ace
Once again it was a frustrating stay at The Ace. I had to sleep in another room on my first night because the people in the next room were noisy and the grumpy duty manager wouldn’t do anything about it. (BTW the people in the next room are grandfathered in tenants so watch out for that when you stay.) I was eventually moved into a new room only to then have to put up with noisy music coming from the terrace bar at the Virgin Hotel across the street. It was a joke.
Stayed 4 nights in Nov 2024

4/10 Poor

Christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities
House keeping did a very in consistent job. Toilet clearly not cleaned, toilet paper not replenished. The state of the rooms looks like nothing has been done since opening. It’s a shame. The Ace in Toronto was the reason I chose to stay here. Disappointment
Stayed 8 nights in Nov 2024

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

6/10 Okay

Paula

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I generally love staying at the ace hotel. However, the New York location truly disappointed. The room was really dark and dingy and had a musky smell to it. Carpet and bathrooms felt a little dirty. Overall, location is perfect. Staff is great. Rooms just need some maintenance.
Stayed 3 nights in Nov 2024

6/10 Okay

Rachel

Business traveller
Disliked: Cleanliness, property conditions & facilities
Dated, dirty and falling apart
Very dirty in bathroom. Tiles falling off the wall.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristina, Vestaburg

Liked: Staff & service, property conditions & facilities
The Ace is my go-to destination when I stay in NYC
Stayed 2 nights in Nov 2024

8/10 Good

Chad

Stayed 2 nights in Jun 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ghidewon

Stayed 2 nights in Nov 2024

10/10 Excellent

Sammy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll keep coming back
Second time I staying at the ACE hotel. I strongly recommend this hotel because of several requirements that I personally look in a good hotel . First of all, his location, convinient and accessible to transportation. Secondly, privacy and peacefulness. Lasly the decor blends with the energy and vibes of NY city . Love it
Stayed 2 nights in Nov 2024

6/10 Okay

Simone

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Suzie

Stayed 4 nights in Nov 2024

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2024