Arlo Midtown

4.0 star property
Hotel with a fitness centre, a short walk to Madison Square Garden

Photo gallery for Arlo Midtown

Rooftop terrace
Lobby
Meeting facility
Terrace/patio
Serves lunch and dinner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is AU$318
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Urban)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (City)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Arlo)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Accessible)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

At Arlo Midtown you'll be within just a 10-minute stroll of popular attractions like Madison Square Garden and Times Square. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .Atrium Bar is open for lunch and dinner. ART Midtown is the hotel's own rooftop bar. Business travelers can take advantage of 2 meeting rooms, a business centre, and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Broadway and Macy's.

What's nearby

  • Jacob K. Javits Convention Center - 8 min walk - 0.7 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 9 min walk - 0.8 km
  • Broadway - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy International Airport (JFK) - 55 min drive

Restaurants

  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk

About this property

Arlo Midtown

Hotel with a fitness centre, a short walk to Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch LED televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self-parking fee: USD 50 per day
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

What is the cancellation policy at Arlo Midtown?

Arlo Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arlo Midtown?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Arlo Midtown on 27 Apr 2025 start from AU$263.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arlo Midtown?

Yep, Arlo Midtown has a secured covered self car park for USD 50 per day.

Does Arlo Midtown serve breakfast?

Yep, visitors love the to-go breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Arlo Midtown?

No, Arlo Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at Arlo Midtown?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Arlo Midtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3902 out of 5575 reviews
Rating 8 - Good. 1127 out of 5575 reviews
Rating 6 - Okay. 334 out of 5575 reviews
Rating 4 - Poor. 108 out of 5575 reviews
Rating 2 - Terrible. 104 out of 5575 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

lovely hotel good value in winter no coffee inroom

It was a beautiful hotel, with fantastic community spaces. I had a very grouchy woman at the check in desk. And there are no coffee machines in the rooms unless you upgrade to a higher level room. I always find this distressing since I need coffee the minute I wake up before heading down to the cafe or lobby.
Stayed 1 night in Jan 2025

10/10 Excellent

Erika

Stayed 1 night in Jan 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Thi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in Jan 2025

10/10 Excellent

Thi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Will come back
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star Hotel !!

This was hands down the best hotel I've ever stayed at. Rooms are not super big but they are big enough. The staff were super friendly and efficient. The room was always serviced and looked great when we arrived. Gym was super tidy and has plenty to get really good workouts in. The shower also had the best water pressure! The only thing I didn't try was the hotel food but the hotel is surrounded by a lot of local spots for all different types of food. It is also conveniently located near the subway so getting around is so easy! Stay here!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Arlo midtown for 5 nights and had a great stay. My favourite so far in Manhattan. Wonderful staff and a great room. Cozy bed, lots of towels and a nice bathroom. The gym is fantastic, way better than any other I've seen in a hotel. Their attempts at being environmentally friendly were spot on with nice reusable bottles of lovely products in the bathroom and cans of water provided daily. The only thing missing was a kettle or coffee maker in the bedroom, which I'm sure could be provided within the environmentally thoughtful plan of the hotel. Also, the spray/smell that happens in the lobby and sitting area can get a bit stinky - it seems to release in the air periodically. Otherwise highly recommended and we will stay again.
Stayed 5 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Bernard, Washington

Stayed 3 nights in Jan 2025

10/10 Excellent

Kelvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would come again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Benjamin Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place..
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emy

Great ambiance
Stayed 3 nights in Jan 2025

8/10 Good

Cydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this hotel. Staff was great. My only major gripe is that I want a coffee maker in the room. Almost a deal breaker.
Stayed 3 nights in Jan 2025

10/10 Excellent

Keshaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Dayvon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay the stuff and guests were amazing and experience five star next time I want to try the restaurant!!🙏🙏💯🗣️
Stayed 1 night in Jan 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My Favorite Hotel

Every time I visit New York City I always choose Arlo Midtown. This is by far my favorite hotel in NYC and the breakfast is amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Iriannis, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura Lamour

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arlo is a posh place that’s within walking distance to Times Square and other great places to visit. The room was great and with a nice view of the city. Will definitely be staying there again. Until next time!
Stayed 2 nights in Jan 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

8/10 Good

Rob

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Arlo Midtown is ok. The gym is it's best asset with a water rower, selection of weights, some running machines and so on.. It's well equipped for a hotel gym. The reception staff are very helpful. The breakfast is quite good but chaotic and a bit limited in terms of what is included in the breakfast add on. It seems to be run on software rather than customer service. Sometimes there is a long queue. Buffet breakfast would be more convenient but then I guess staff would lose out on tips so it's probably an American weirdness that it has to be a la carte and slow so that customers can tip. There is a rooftop but I stayed in Jan so can't comment much but the view was nice.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and very clean!
Stayed 2 nights in Jan 2025