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Arlo Midtown

4.0 star property
Hotel with a fitness centre, a short walk to Madison Square Garden
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arlo Midtown

Rooftop terrace
Lobby
Serves lunch and dinner
Terrace/patio
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Jacob K. Javits Convention Center
    8 min walk
  • Madison Square Garden
    8 min walk
  • Times Square
    9 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    55 min drive

Room options

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Terrace

City Room, 1 King Bed, Terrace

City Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Arlo)

Suite (Arlo)

Suite (Arlo)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Terrace

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible)

Room, 1 King Bed (Accessible)

Room, 1 King Bed (Accessible)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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Air conditioning
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About the area

New York

At Arlo Midtown you'll be within just a 10-minute stroll of popular attractions like Madison Square Garden and Times Square. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .Atrium Bar is open for lunch and dinner. ART Midtown is the hotel's own rooftop bar. Business travelers can take advantage of 2 meeting rooms, a business centre, and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Broadway and Macy's.

What's nearby

  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 9 min walk - 0.8 km
  • Broadway - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 2 min drive - 1.8 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy International Airport (JFK) - 55 min drive

Restaurants

  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk

About this property

Arlo Midtown

Hotel with a fitness centre, a short walk to Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch LED televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self-parking fee: USD 50 per day
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

What is the cancellation policy at Arlo Midtown?

Arlo Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arlo Midtown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Arlo Midtown on 25 Nov 2024 start from AU$225.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arlo Midtown?

Yep, Arlo Midtown has a secured covered self car park for USD 50 per day.

Does Arlo Midtown serve breakfast?

Yep, visitors love the to-go breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Arlo Midtown?

No, Arlo Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at Arlo Midtown?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Arlo Midtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3747 out of 5381 reviews" "
Rating 8 - Good. 1106 out of 5381 reviews" "
Rating 6 - Okay. 315 out of 5381 reviews" "
Rating 4 - Poor. 109 out of 5381 reviews" "
Rating 2 - Terrible. 104 out of 5381 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, it's close to everything, always clean and staff helpful, definitely I'll come back!
Stayed 4 nights in Aug 2024

8/10 Good

WON SUK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ,modern hotel, walk to Times Square. Staff professional, friendly, helpful. Spotless room. Only complaint was the AC. Loud, rattling sound. Front desk immediately requested a repair but sound remained. Despite, still highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
What a great hotel! Loved staying there. Apart from one grumpy front desk staff member upon checkin I really felt welcomed and looked after.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great, clean room. The outdoor patio is smaller than it seems.
Stayed 4 nights in Aug 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The location made it easy to get around. Short walk to Broadway shows and subway station. Rooms were small and would be cozy for 4 people. Hotel was nicely maintained and staff was friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle, Newburyport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jeffrey

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This was the worst experience we have ever had at a hotel in NYC. To start, check in was supposed to be 3:00pm. We arrived at 3 and were told the room was still not ready, we had dinner reservations at 5pm all the way across town. Waited in the lobby until 4:15, the outside area was closed. the room was finally ready at 4:15, we went up, the ac didn’t work, was 77 degrees in there, had to wait for someone to come change the dirty filter while we were sitting in the room. We missed our dinner reservation for our 1 year wedding anniversary because of the late check in and the issues. When we went to leave the room, paid extra for the terrace suite, the door wouldn’t lock! Had to wait for maintenance to come back AGAIN and fix the door, they said “oh it’s just tricky, you have to pull the knob all the way up, twist the lock, release the handle, jiggle it and it should be fine” that’s a lot of stuff to do to secure your room closed. Why not fix the locks? Then we went to go use the terrace… DISGUSTING! Cigarette butts EVERYWHERE, the sofa out there was absolutely filthy and that was the only seating option besides 1 small chair, so we couldn’t even use the terrace which was the reason we paid so much extra for. Tremendously disappointed. To top it all off, we went to get into bed and there were hairs on the pillows, and dirt on the corners of the sheets. I would never ever ever reccomend coming here. It ruined our first wedding anniversary, that we spent a lot of money on.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful friendly staff. Very relaxed vibe. An oasis in Midtown.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights, was very satisfied with hotel staff and the room I was given!
Stayed 3 nights in Aug 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place to stay, room was nice. Great atmosphere. Good vibes.
Stayed 3 nights in Aug 2024

8/10 Good

Ana Mercedes Zuñiga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy terrible mattresses
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Dami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were top notch!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sraff was wonderful and extremely helpful!
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo Garcia, Santo Domingo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful the whole trip.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024