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Arlo Midtown

4.0 star property
Hotel with a fitness centre, a short walk to Madison Square Garden

Photo gallery for Arlo Midtown

Rooftop terrace
Meeting facility
Terrace/patio
Lobby
Serves lunch and dinner

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
The current price is AU$336
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
351 West 38th Street, New York, NY, 10018
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪9 min walk‬
  • Broadway
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪55 min drive‬

Room options

View all photos for Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Terrace

City Room, 1 King Bed, Terrace

City Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Urban)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Urban)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (City)

Room, 1 King Bed (City) | View from room

Room, 1 King Bed (City)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Arlo)

Suite (Arlo)

Suite (Arlo)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Terrace

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Accessible)

Room, 1 King Bed (Accessible)

Room, 1 King Bed (Accessible)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

At Arlo Midtown you'll be within just a 10-minute stroll of popular attractions like Madison Square Garden and Times Square. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .Atrium Bar is open for lunch and dinner. ART Midtown is the hotel's own rooftop bar. Business travelers can take advantage of 2 meeting rooms, a business centre, and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Broadway and Macy's.

What's nearby

  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 9 min walk - 0.8 km
  • Broadway - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 3 min drive - 2.1 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy International Airport (JFK) - 55 min drive

Restaurants

  • ‪Taqueria Diana - ‬2 min walk
  • ‪Tavola - ‬1 min walk
  • ‪Cafe Aroma - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk

About this property

Arlo Midtown

Hotel with a fitness centre, a short walk to Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch LED televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 50 per day)
  • Secured, covered valet parking on site (USD 80 per day)

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Breakfast Room
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self-parking fee: USD 50 per day
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

What is the cancellation policy at Arlo Midtown?

Arlo Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arlo Midtown?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Arlo Midtown on 20 Apr 2025 start from AU$281.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arlo Midtown?

Yep, Arlo Midtown has a secured covered self car park for USD 50 per day.

Does Arlo Midtown serve breakfast?

Yep, visitors love the to-go breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Arlo Midtown?

No, Arlo Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at Arlo Midtown?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Arlo Midtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4037 out of 5755 reviews
Rating 8 - Good. 1158 out of 5755 reviews
Rating 6 - Okay. 343 out of 5755 reviews
Rating 4 - Poor. 111 out of 5755 reviews
Rating 2 - Terrible. 106 out of 5755 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alicia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was excellent all the way to the staff! Definitely will be back
Stayed 3 nights in Dec 2024

10/10 Excellent

Mackenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely nice and accommodating. There was plenty of restaurants within walking distance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amaly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love, love, love, staying here! It is the perfect boutique hotel experience very clean very kind staff and very efficient elevators
Stayed 1 night in Nov 2024

10/10 Excellent

Sevak

Stayed 4 nights in Dec 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Estefany Jomolca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Emma

Travelled with family
Liked: Cleanliness, staff & service
The hotel rooms are incredibly small - you can’t open 2 bags (suitcases) up at a time, however bathroom was spacious. This may suit for 1 person staying in a room but was very hard for 2 people. The hotel was close to port authority- you often have to walk past port authority to get to 5th Avenue, Rockerfeller, or other tourist destinations. Cleanliness and service were all ok. There is no bell hop or doorman at this hotel just to note. Unfortunately due to size of rooms and location of hotel, I don’t think I will be returning.
Stayed 4 nights in Dec 2024

8/10 Good

Ricardo Antonio Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark Ernest

Travelled with family
Great hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Ukamaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arlo Midtown Experience
It was a great experience. I loved it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Travelled with family
I stayed here for 5 nights between Christmas and New Year with my daughter for her 21st birthday. The hotel is lovely. Foyer, cafe , bar etc all very spacious and stylish. Smells lovely too. Staff extremely pleasant and helpful. We were allocated a fabulous room on the 22nd floor on a corner so had amazing views. Due to the corner location we didn’t find it small. Bed was huge and comfortable and the bathroom was lovely with a great shower. Steamer and hairdryer were sturdy and worked well! Cafe was lovely with great coffee and pastries. We had a pizza in the bar which had a lovely atmosphere - really festive and cosy. Area was ideal for a first time visit to NY as you can walk everywhere. Hudson Yards one way, midtown the other. We walked the High Line and right down to the Staten Island ferry link, which was about 1 and a half hours and very nice. But we like walking! Highly recommend this hotel and would definitely come again.
Stayed 5 nights in Dec 2024

6/10 Okay

Jacsom

Travelled with family
Disliked: Cleanliness, staff & service
The check-in took 3 hours after it was supposed to be, the room was incredibly small and it was not cleaned during the time I was there, just change of towels and make the bed.
Stayed 4 nights in Dec 2024

8/10 Good

Sharon Agnes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was great. Rooms on the small size, but nothing else to compare it to in NYC. The only comment I have is the housekeeping didn’t come several days until our day was over and we had returned to change for dinner. 5:30-6:00 so we just asked them for towels everyday.
Stayed 4 nights in Dec 2024

2/10 Terrible

cailin

Stayed 3 nights in Nov 2024

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent stay. Close to pretty much everything from Times Square to Macy's to theaters, subway, all kinds of restaurants, etc. I loved that the hotel was modern and clean. The staff actually does an excellent job keeping the hotel clean and they tend to your requests in a timely matter. The only thing I would change about this hotel is to probably have some type of security because anyone can come in the hotel without having access. A suggestion for increased security would possibly be to add having to scan your hotel key to access the elevator so that non-guests won't be able to go any further than the lobby. One other suggestion is to add the ability to utilize your external streaming devices on the tv in the hotel, ie: Firestick, Roku, etc. because it gets a little pricey paying to watch movies on the tv in the room. Other than that, Arlo is our go to hotel next time in New York.
Stayed 5 nights in Dec 2024

10/10 Excellent

EDDIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, near penn station, Madison square garden’s Empire State Building, etc. great customer service staff, would recomend
Stayed 3 nights in Dec 2024

10/10 Excellent

Roger Kwan Ting

Stayed 4 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location. It is a very attractive building. The bed was almost as firm as I like. I have only two complaints. The hot water in the shower was at best lukewarm. The HVAC system had a mind of its own. It would try so hard to maintain a set point that would alternate between running the heat and running the air conditioning.
Stayed 4 nights in Dec 2024

10/10 Excellent

Wilmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has it all in the middle of everything, worth every penny
Stayed 4 nights in Dec 2024

8/10 Good

Conor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very good stay in comfortable beds. Hotel is very clean and smells great. Rooms are not verybspacious but clever room design allows for easy bag storage so theyre not in the way. Room did not feel clostaphobic. No coffee amenties in room but can be requested. Free cans of water was a great addition. Walkable to places near times square/ central park and near the start of the highline walk. Street is busy but unless windows are open in room you do not hear it. Climate control in room offered excellent comfort. Staff were very helpful. Communication to hotel guests about rooftop bar and when the bar is closed for private functions would be great as we were told several different things by workers and ones hosting the party.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Very friendly staff and excelent conditions. Hotel is close to main tourist attractions and subway stations. 10/10
Stayed 3 nights in Dec 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so lovely and super friendly. The lifts are the amazing, such a clever device!
Stayed 4 nights in Dec 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and nearby everything!
Stayed 4 nights in Dec 2024

10/10 Excellent

Keivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay
Stayed 3 nights in Nov 2024