6/10 Okay
susan
16 Aug 2024
Stayed 4 nights. Was not notified at check in that housekeeping only services room every other day
So first day came back to wet towels on bathroom floor, garbage in pails, unmade bed. Next day, they still had not gotten to my room till I returned at 5pm. At my request they sent housekeeping up. I had to wait in lobby for 1/2 hour on my vacation time. Feels punitive to clean room on alternate days for long term stay
Very much the antithesis of customer service. Will not go back to this hotel.
susan
Stayed 4 nights in Aug 2024