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Citadines Connect Fifth Avenue New York

3.5 star property
Hotel with a 24-hour business centre, a quick walk to 5th Avenue

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Lobby sitting area
Front of property
Property entrance
Hypo-allergenic bedding, down duvets, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is AU$303
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
15 West 45th Street, New York, NY, 10036
  • Rockefeller Center
    ‪5 min walk‬
  • Times Square
    ‪6 min walk‬
  • Grand Central Terminal
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Citadines Connect Fifth Avenue New York puts you in the heart of New York, within just a 10-minute stroll of 5th Avenue and Rockefeller Center. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour business centre and laundry facilities. .Sights within a 10-minute walk of this 3.5-property class Manhattan hotel include Bryant Park and Broadway.

What's nearby

  • Rockefeller Center - 5 min walk - 0.5 km
  • Broadway - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Grand Central Terminal - 7 min walk - 0.7 km
  • Empire State Building - 12 min walk - 1.1 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy International Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel with a 24-hour business centre, a quick walk to 5th Avenue
WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

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  • Pet-friendly
  • Free WiFi
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The price is AU$298
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25.25 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

What is the cancellation policy at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on 27 Apr 2025 start from AU$263.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Citadines Connect Fifth Avenue New York?

No, Citadines Connect Fifth Avenue New York does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Connect Fifth Avenue New York?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 631 out of 1398 reviews
Rating 8 - Good. 388 out of 1398 reviews
Rating 6 - Okay. 190 out of 1398 reviews
Rating 4 - Poor. 86 out of 1398 reviews
Rating 2 - Terrible. 103 out of 1398 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Alyssa

Stayed 2 nights in Jan 2025

8/10 Good

Christina

Stayed 2 nights in Jan 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location and the staff is friendly and helpful. The elevators made me nervous and the rooms are smaller but we would definitely stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Oriada

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay it was a great location for an affordable price! Room was clean and comfortable. Staff was friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Katherine

Stayed 1 night in Jan 2025

10/10 Excellent

Vance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and efficient. Rooms are comfortable too
Stayed 1 night in Dec 2024

8/10 Good

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

GERLIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful experience. The room was very clean. The beds were soooo comfortable and the location was right in the middle of everything we wanted to visit. We’re Coming back!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Virginia

Stayed 1 night in Jan 2025

2/10 Terrible

Tina D

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property is super clean! We were locked out of the room tonight. That meant after spending all day walking and sightseeing, we go up to the 12th floor and the key won’t work then we have to go back down right in line to get somebody who will rekey. And the same thing happened again the next night, the gal who helped us was not the least bit apologetic. As a matter of fact, she was rude acting like she was doing me. A favor. I would not recommend this hotel to anyone!
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2025

10/10 Excellent

Farhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is amazing very close to times square
Stayed 1 night in Dec 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice, rooms are quite small but very clean and smell delicious. The location is perfect for shopping and walkable to nice stores.
Stayed 1 night in Dec 2024

10/10 Excellent

Elise Ardith

Stayed 1 night in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Really clean and comfortable, great location
Stayed 2 nights in Jan 2025

10/10 Excellent

Yuan

Stayed 2 nights in Jan 2025

6/10 Okay

molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zarine

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Melinda, Chestnut Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were accommodating, welcoming and friendly. Perfect location in NYC.
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and updated room. Excellent and friendly front desk staff
Stayed 1 night in Jan 2025