Dream Downtown, by Hyatt

4.5 star property
Luxury New York hotel in Manhattan with a nightclub
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Dream Downtown, by Hyatt

Lobby
Minibar, in-room safe, desk, laptop workspace
Seasonal outdoor pool
Room, 2 Double Beds (Silver)
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • Chelsea Market
    3 min walk
  • The High Line Park
    4 min walk
  • Chelsea Piers
    7 min walk
  • New York, NY (LGA-LaGuardia)
    30 min drive

Room options

Room, 1 King Bed (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Pool Access (Gold)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Silver)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Silver)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Gold)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite (Platinum)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Platinum)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
Private bathroom
  • 46.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony (Bronze)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Pool View (Silver)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Highlights

Balcony
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Bronze)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed (Gold)

Highlights

Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Bathrobes
Hairdryer
Designer toiletries
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

A luxury stay in the heart of New York awaits you at Dream Downtown, by Hyatt. You'll be within steps of Chelsea Market and within a short 5-minute stroll of The High Line Park. Highlights at this hotel include a restaurant, a nightclub and a 24-hour gym. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Places within a 30-minute walk of this 4.5-property class Manhattan hotel include Union Square Park and Empire State Building.

What's nearby

  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk
  • Union Square Park - 17 min walk
  • Empire State Building - 4 min drive
  • Times Square - 4 min drive

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Tao Downtown - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury New York hotel in Manhattan with a nightclub
Dream Downtown, by Hyatt offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A nightclub, a rooftop terrace, and multilingual staff are also featured at the luxury Dream Downtown, by Hyatt. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 314 guestrooms or units
  • 12 levels
  • 2 buildings
  • Conference rooms
  • Built in 2011
  • Nightclub
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Gift shop
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Dream Downtown, by Hyatt offers 314 accommodations with minibars and a safe. LED televisions come with cable channels. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 60 per night)

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 12 floors
  • 2 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 12 September to 30 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 99 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 60 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 
    Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 31 May and close on 11 September.
  • Pool access available from 11:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Frequently asked questions

What is the cancellation policy at Dream Downtown, by Hyatt?

Dream Downtown, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dream Downtown, by Hyatt?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Dream Downtown, by Hyatt on 25 Nov 2024 start from AU$265.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dream Downtown, by Hyatt?

Yep, Dream Downtown, by Hyatt has a covered self car park for USD 60 per night.

Are there any beaches close to Dream Downtown, by Hyatt?

The closest beach to Dream Downtown, by Hyatt is Coney Island Beach (19 km).

Does Dream Downtown, by Hyatt have a pool?

Dream Downtown, by Hyatt has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 11:00 AM to 6:00 PM (Seasonal outdoor pool open from May 31 to September 11).

What makes Dream Downtown, by Hyatt a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Dream Downtown, by Hyatt.

Is Dream Downtown, by Hyatt family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Dream Downtown, by Hyatt is a hit with families.

Is there a free airport shuttle available at Dream Downtown, by Hyatt?

No, Dream Downtown, by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Dream Downtown, by Hyatt?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Dream Downtown, by Hyatt?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Dream Downtown, by Hyatt?

Furry friends are welcome at Dream Downtown, by Hyatt, with food and water bowls on offer.

Dream Downtown, by Hyatt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 553 out of 1252 reviews" "
Rating 8 - Good. 241 out of 1252 reviews" "
Rating 6 - Okay. 193 out of 1252 reviews" "
Rating 4 - Poor. 134 out of 1252 reviews" "
Rating 2 - Terrible. 131 out of 1252 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

6/10 Okay

Adam

Stayed 1 night in Aug 2024

10/10 Excellent

Hahsahnee

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 1 night in Jul 2024

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel but a noisy nightclub downstairs.
The place was super nice. Super nice rooms, clean and nice place. But theres a night club in the basement. I lived on the 10th floor and I still heard the bass slamming when I went to sleep.
Stayed 3 nights in Jul 2024

10/10 Excellent

Candido

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

6/10 Okay

Laurent

Travelled with family
Liked: Staff & service
bad publicity about the pool. It is accessible to guests only in the morning from 8am to 10:30am. After 11pm, you have to pay $120 for a chair on the pool and young people under 21 are prohibited. It is a party hotel, the lobby smells of urine and hangovers! If you go there with children for the pool, I do not recommend it. However, if it is to party you are in the right place! The hotel is well located, near the Chealsy market (not to be missed), near the metro. Safe area and me s busy.
Stayed 4 nights in Jul 2024

10/10 Excellent

Mihir

Stayed 1 night in Jul 2024

8/10 Good

Debora

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the walk ability of the hotel. The hotel is rather run down- hallways walk all scratched up and desk worn.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steer clear of this place.
Guests of the hotel are not allowed to sit on the chairs by the pool unless they pay $150 for a chair. I sat on the cement at the pool. There are no free chairs. I was also not allowed to bring a Dream Hotel water bottle to the pool, or a fruit bar that I bought. I was asked to put the water bottle and fruit bar back in my room. Further, I was up until 4 AM due to the screaming outside between bouncers and patrons. The club itself in the hotel is also very noisy. Lastly, the hallways have scrapes all over the walls, and no one answers when you press zero or the front desk on the phone. I am at Discoverist status with Hyatt, and this is by far the worst Hyatt I’ve ever stayed at.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Stayed 8 nights in Jul 2024

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked the hotel sight unseen via Expedia- I was delighted by the whole experience; it felt like a cruise ship- in a good way! Very self-contained property, young crowd, very trendy vibe. Loved the artwork, the whole "circle" theme throughout the whole property. The views from our room were exceptional; walking distance to some terrific tourist attractions- the Whitney Museum, Chelsea Market. Would definitely come here again!
Stayed 2 nights in Jul 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Really great property but I wasn’t aware that the pool was managed by a 3rd party. 21 and over after 10 am which meant my 15 year old couldn’t use the pool on a hot day which is why we booked this hotel. Other than that, a fun place for a girls trip or a couple trip.
Stayed 4 nights in Jul 2024

10/10 Excellent

gabriel

Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2024

6/10 Okay

Besnik

Travelled with partner
Liked: Staff & service
Loved the staff they were attentive and wonderful. The bed was awful after my leave I set an appointment for the chiropractor.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Jul 2024

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walked right out to the pool, but I didn’t like that the door was only unlocked for 3hrs
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

Cortney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel with Unique Pool in Chelsea
This hotel proved a great pick for our family of four. We chose it for its location (we used to live in the area) and its pool. We easily visited some favourite spots such as The High Line, Chelsea Market, Books of Wonder, The Rubin Museum of Art, and The Donut Pub (open 24 hours and an early morning lifesaver with two jet lagged children). The staff were so lovely to deal with, especially Sandra, one of the managers and Jay, one of the guest service attendants. Both were so helpful and accommodating and made our stay more comfortable and enjoyable. One thing to consider when traveling with children to this hotel is that it is geared towards adults, including the pool hours. Children are only allowed to swim from 8am-10:30am plus, being outdoors, is closed with rain/bad weather. As luck would have it, it rained during the children's swim hours two of the four days we stayed so had some pretty disappointed kids the first two days of our stay. Luckily, the weather cooperated the last two days of our visit. Another unfortunate circumstance was the onsite restaurant, La Bodega Negra, was closed during our stay. We live in London and have been to its Soho location many times over the years. We were looking forward to eating at its NYC sister location but found it has been closed for some time. Even with these few unexpected snags, we will definitely look to stay here again for any trips to NYC in the future as the staff and location definitely made up for any letdowns.
Stayed 2 nights in Jul 2024

10/10 Excellent

Khushboo

Stayed 1 night in Jul 2024

8/10 Good

Eduardo Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Pool availability is absurd!! Children can use the pool for 2 hours only (8AM-10AM)
Stayed 1 night in Jul 2024

10/10 Excellent

Beth, Philadelphia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service love the location
Stayed 2 nights in Jul 2024