Hilton New York Times Square

4.0 star property
Hotel with 3 restaurants, steps from Madame Tussauds Wax Museum
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton New York Times Square

Bar (on property)
Snack bar
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
The current price is AU$277
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
234 West 42Nd Street, New York, NY, 10036
  • Madame Tussauds Wax Museum
    ‪1 min walk‬
  • Broadway
    ‪2 min walk‬
  • Times Square
    ‪2 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪33 min drive‬

Room options

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Times Square View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 Bedroom, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed (Times Square View, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner (Times Square View, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds (Times Square View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Times Square View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Empire State View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner (Empire State View, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Empire State View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Basic Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Aladdin Themed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible, City View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible, Bay View (Mobility & Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

New York

Hilton New York Times Square puts you in the heart of New York, within steps of Madame Tussauds Wax Museum and Times Square. Highlights at this hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a short walk of this 4-property class Manhattan hotel include Broadway and Madison Square Garden is within 15 minutes.

What's nearby

  • Broadway - 2 min walk
  • Times Square - 2 min walk
  • Madison Square Garden - 11 min walk
  • Rockefeller Center - 12 min walk
  • Grand Central Terminal - 12 min walk

Getting around

  • Times Sq. - 42 St. Station - 1 min walk
  • Grand Central - 42 St. Station - 9 min walk
  • John F. Kennedy International Airport (JFK) - 51 min drive

Restaurants

  • ‪Red Lobster - ‬2 min walk
  • ‪Carnegie Pizza - ‬2 min walk
  • ‪Margaritaville - Times Square - ‬3 min walk
  • ‪Bluestone Lane Times Square Coffee Shop - ‬3 min walk
  • ‪Five Guys - ‬2 min walk

About this property

Hilton New York Times Square

Hotel with 3 restaurants, steps from Madame Tussauds Wax Museum
There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton New York Times Square. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 478 guestrooms or units
  • 22 levels
  • 3 dining venues
  • Built in 2000
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
Hilton New York Times Square offers 478 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Filipino, French, Greek, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 60.70 for adults and USD 30.35 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • 42nd & Sky Bar/Restaurant
  • High Rise Buffet
  • Long Acre Market

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways (140 centimetre high)
  • Handrails in stairways (140 centimetre high)
  • Lift (140 centimetre wide door)
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 57.38 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 60.70 for adults and from USD 30.35 for children
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 57.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Times Square Hotel
Hilton Hotel Times Square
Hilton Times Square
Times Square Hilton
Hilton New York City
Hilton Times Square Hotel New York City
New York City Hilton
Hilton Times Square
Hilton York Times Square York
Hilton New York Times Square Hotel
Hilton New York Times Square New York
Hilton New York Times Square Hotel New York

Frequently asked questions

What is the cancellation policy at Hilton New York Times Square?

Hilton New York Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton New York Times Square?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton New York Times Square on 9 Feb 2025 start from AU$220.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton New York Times Square?

Yep, Hilton New York Times Square has valet parking for USD 95 per day.

What makes Hilton New York Times Square a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton New York Times Square.

Is Hilton New York Times Square family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton New York Times Square is a hit with families.

Does Hilton New York Times Square serve breakfast?

You bet, our visitors can't get enough of the buffet brekkie here! Offered daily between 7:00 AM and 10:30 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hilton New York Times Square?

No, Hilton New York Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton New York Times Square?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton New York Times Square?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton New York Times Square?

Cats and dogs are welcome at Hilton New York Times Square, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hilton New York Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 746 out of 1387 reviews" "
Rating 8 - Good. 320 out of 1387 reviews" "
Rating 6 - Okay. 151 out of 1387 reviews" "
Rating 4 - Poor. 82 out of 1387 reviews" "
Rating 2 - Terrible. 88 out of 1387 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Perla Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 3 nights in Oct 2024

4/10 Poor

Ryan

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The beds were very uncomfortable in room 2918. Staff did a great job however the carpet, walls, and corridor were dirty and needed attention
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Thuong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view from timensquare
Stayed 1 night in Oct 2024

6/10 Okay

Amalia

Liked: Staff & service, amenities
While there was nothing unique about the property, there was nothing bad about it, either, except that the pervasive smell of marijuana (which I cannot stand) was in the exit stairwell on my floor: I go to get ice, and each time I was blasted by the stink of pot. What is more, the entire stretch of Seventh Avenue between Penn Station and 42nd street reeked of pot. I'd suggest that your hotel management lobby NYC officials to contain when and where people can publicly smoke marijuana, because, walking down the streets, people ought not to be exposed to it.
Stayed 2 nights in Oct 2024

2/10 Terrible

li pei

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia, Lake Havasu City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great location within easy walking distance to the theatres and subway.
Stayed 3 nights in Oct 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check in and helpful staff for our first night in NYC
Stayed 1 night in Oct 2024

2/10 Terrible

PAVENTHAN

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Toilet was dirty before check in and shower gel was empty , staff rude . As Hilton diamond member this was the worse experience
Stayed 1 night in Oct 2024

8/10 Good

Ronald, Russellville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
If you require a room key to work the elevators, get them ALL to work. This was hit and miss all week. Moving from elevator to elevator to find a working one gets very old.
Stayed 4 nights in Oct 2024

2/10 Terrible

Norman

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Tamiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very quick and attentive staff
Stayed 1 night in Oct 2024

10/10 Excellent

Ibrahim

Stayed 1 night in Sep 2024

8/10 Good

Lety

Stayed 2 nights in Sep 2024

10/10 Excellent

Jocelyn, Syracuse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly and helpful. The hotel was clean. Room size was bigger than I expected for the area.
Stayed 1 night in Oct 2024

8/10 Good

JUDITH

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

William

Travelled with partner
Disliked: Staff & service
This was a unique location at Times Square New York. The front desk staff was rude and only smiled when accepting payment !! Cost of the room, outrageous, I won't be back !!
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They take good care of you
Stayed 6 nights in Oct 2024

8/10 Good

Francene

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a great time and we were able to walk everywhere we went.
Stayed 3 nights in Oct 2024

10/10 Excellent

Asima

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Alejandro Vazquez

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not happy at all Just got charged for hidden fees they told me it was a 400 drls deposit, after checking out 2 days later they charged me with 275 dollars without notice or anything is so disappointed
Stayed 4 nights in Oct 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was we were told to order our car 1 hour ahead form valet when checking out. When we did we were told it would be two hours. Which wasn't good for us cause my son had a show he was in that afternoon back in RI. Really want their fault cause they has a last min. staff shortage. And they did get our car for us faster than the two hours. So things happen and they did what they could to fix it.
Stayed 2 nights in Oct 2024

6/10 Okay

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Justin, Richmond Hill

Decent stay
Stayed 3 nights in Aug 2024

6/10 Okay

Sanjay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Took interminably long time to check in on Friday evening- one person manning the desk.. Would have been nice to let guests know they can check in online and get a digital key if they are Hilton Honors members. Bathroom was slippery and I slipped and fell.. But no serious injury.. Would be wary if I was bringing older relatives to the property. Also, the empire state building view gave us a view if just the very top of the building - and we paid nearly $490 per night through Expedia. On the plus side, clean, quiet hotel with friendly cleaning and restaurant staff.
Stayed 2 nights in Oct 2024