Holiday Inn Express - New York City Chelsea, an IHG Hotel

3.0 star property
Hotel with free breakfast, a short walk to Madison Square Garden
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express - New York City Chelsea, an IHG Hotel

Exterior
Pillow-top beds, in-room safe, laptop workspace, blackout curtains
Reception
Exterior
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
The price is AU$255
includes taxes & fees
26 Jan - 27 Jan

Explore the area

Map
232 W 29th St, New York, NY, 10001
  • Madison Square Garden
    ‪4 min walk‬
  • Macy's
    ‪7 min walk‬
  • Chelsea Hotel
    ‪9 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪56 min drive‬

Room options

Standard Room, 1 King Bed, Jetted Tub (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Flat-screen TV
Renovated in 2024
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

New York

Holiday Inn Express - New York City Chelsea, an IHG Hotel puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Madison Square Garden and Macy's. Highlights at this hotel include free continental breakfast. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and free use of bicycles. Each morning free breakfast is served. There's also the convenience of self parking. .Within a 15-minute walk of this 3-property class Manhattan hotel, attractions include Empire State Building and Times Square.

What's nearby

  • Madison Square Garden - 4 min walk
  • Macy's - 7 min walk
  • Empire State Building - 13 min walk
  • Times Square - 13 min walk
  • Broadway - 14 min walk

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • Penn Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 56 min drive

Restaurants

  • ‪Mustang Harry's - ‬2 min walk
  • ‪Molly Wee Pub - ‬3 min walk
  • ‪Walter's Bar - ‬2 min walk
  • ‪New Dynasty - ‬2 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Holiday Inn Express - New York City Chelsea, an IHG Hotel

Hotel with free breakfast, a short walk to Madison Square Garden
Holiday Inn Express - New York City Chelsea, an IHG Hotel offers its guests a fitness centre and complimentary bicycles. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

There's an onsite business centre. A terrace, multilingual staff, and coffee/tea in common area are also featured at Holiday Inn Express - New York City Chelsea, an IHG Hotel. Parking is available for a fee. A complete renovation of Holiday Inn Express - New York City Chelsea, an IHG Hotel was completed in March 2024.

This 3-star New York hotel is smoke free.

  • 228 guestrooms or units
  • 15 levels
  • Built in 2005
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express - New York City Chelsea, an IHG Hotel offers 228 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 55 per night)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (92 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (92 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 70 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 55.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Madison Garden
Holiday Inn Express Madison Square
Holiday Inn Express Madison Square Garden
Holiday Inn Express Madison Square Garden Hotel
Holiday Inn Express Madison Square Garden Hotel New York
Holiday Inn Express Madison Square Garden New York
Madison Square Garden Holiday Inn Express
Madison Square Holiday Inn Express
Holiday Inn Express New York City Chelsea Hotel
Holiday Inn Express New York City Chelsea
Holiday Inn Express

Frequently asked questions

What is the cancellation policy at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

Holiday Inn Express - New York City Chelsea, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express - New York City Chelsea, an IHG Hotel on 26 Jan 2025 start from AU$208.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

Yep, Holiday Inn Express - New York City Chelsea, an IHG Hotel has a self car park for USD 55.00 per night.

Are there any beaches close to Holiday Inn Express - New York City Chelsea, an IHG Hotel?

The closest beach to Holiday Inn Express - New York City Chelsea, an IHG Hotel is Coney Island Beach (19.7 km).

Does Holiday Inn Express - New York City Chelsea, an IHG Hotel serve breakfast?

Yep, travelers give top marks to the free continental brekkie here! Available daily from 6:30 AM to 10:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

No, Holiday Inn Express - New York City Chelsea, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express - New York City Chelsea, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.

Holiday Inn Express - New York City Chelsea, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 602 out of 1295 reviews" "
Rating 8 - Good. 397 out of 1295 reviews" "
Rating 6 - Okay. 158 out of 1295 reviews" "
Rating 4 - Poor. 62 out of 1295 reviews" "
Rating 2 - Terrible. 76 out of 1295 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine, Isleworth

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Really central and comfortable rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New York City Girls Trip
Your staff was fabulous from check in to check out. Property was convenient to go anywhere. Breakfast was plentiful and fresh. Very clean. I will stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Wendy Itzel Alcantara, Alvaro Obregon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, clean, the front of house staff was excellent and helpful, the location was ideal and good restaurants near by.
Stayed 3 nights in Oct 2024

8/10 Good

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a no-frills hotel in a great, walkable location. The hotel interior gets to be a bit loud with doors slamming and people talking. The bed and pillows were amazing! One of the two elevators were broken so the wait for the remaining elevator would get a bit tiresome. All in all, would recommend.
Stayed 4 nights in Oct 2024

6/10 Okay

Alberto

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and everything was great with the room, but honestly the night shift staff was not hospitable at all, the elevator didn’t work the 3 days I stayed, so it was really annoying to wait for more than 15 minutes to get to my room, most of the times I used the stairs and I don’t care, but my parents doesn’t have the youth I have.

8/10 Good

Laurie J

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very accommodating and wonderful. I cannot say enough about how wonderful the staff was!! Our first night my daughter got very sick and the front desk staff and engineer were so accommodating to help her feel better. The room was very clean and comfortable. The hotel was so very busy at times there were no place to sit at breakfast. Breakfast foods were fresh and delicious and they kept the food full. We absolutely love the pancake machine! There were so many people in this hotel. With this said there was ONLY ONE functioning elevator in this 15 floor hotel for the 3 days we stayed. We were on the 8th floor, it was not feasible to take suitcases up and down so many stairs. The wait for the elevators was ridiculously long! Many times the elevator stopped at our floor and the occupants would just wave at us because it was so full. This is not acceptable. My daughter was late for an interview because of the elevator We would love to say that we would stay here again but extremely hesitant if there is only one elevator
Stayed 2 nights in Oct 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated but small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean, large rooms. Good location.
Stayed 1 night in Oct 2024

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good. Staff helpful as they can be for such a busy hotel in a busy area.
Stayed 4 nights in Oct 2024

6/10 Okay

David

Travelled with partner
Disliked: Amenities
This is a basic hotel in a convenient location. Nothing smart though and breakfast is awful
Stayed 3 nights in Oct 2024

8/10 Good

dariyoush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and stuff new. Breakfast was okay. Location was good and close to subway. Walkable to times square, shopping stores, restaurants and grocery stores. Lobby, dining hall and gym very small.
Stayed 3 nights in Oct 2024

6/10 Okay

Ariana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk lady was rude and unwelcoming upon check in.
Stayed 3 nights in Oct 2024

8/10 Good

Penelope

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Nirveen

Disliked: Cleanliness, staff & service, property conditions & facilities
no fridge or microwave in room. Room service nonexistent - they were always short staffed. Had to call front desk 3-5 times before someone answered. Dirty telephone whose speaker didn't work. Dirty ironing board - had to iron clothes on bed. Bath towels were old, small and thin - could've been dirty too but hard to tell. Staff at front desk were friendly. Unlimited water bottles which was nice.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alma

Liked: Staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Ariana Arceo, Delano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in walking distance to subways and attractions. Not too much food options, but there are some food places and bars at a close walking distance. Rooms are clean and comfy, a little tight if you get the corner ones but overall good size.
Stayed 5 nights in Oct 2024

10/10 Excellent

Cevdet, Fairfax

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel at this price. The only issue is with lifts. In the morning it takes a while to take one
Stayed 5 nights in Oct 2024

8/10 Good

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable for a short stay. Location excellent and safe
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Will Stay Again & Again
Had an amazing girl weekend with my teen daughter & friend. The convenience to sights, Madison Gardens & Penn Station was great! Staff, cleanliness & atmosphere was welcomed & appreciated! My family & I will most definitely visit & stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Edgar

Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location! Super comfy beds!! Pictures are deceiving…rooms are TINY! Barely enough room to walk around the beds! One of the elevators was broken for our stay which made things a bit inconvenient. Overall, good location and fair price.
Stayed 2 nights in Oct 2024

4/10 Poor

Bobbie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator wasn't working, one employee was sitting there staring at the wall letting the hotel phone ring, another one was on his phone, a different hotel patron that had been waiting for the elevator with us when we finally decided it wasn't coming down to us let one of the employees know the elevator seemed to be stuck and he said "oh s**t" and left the building?" And we asked where the stairs were and the other employee rolled his eyes and pointed and directed us down the wrong hallway like was literally sending us down into the basement these people had no clue where they were at. The place was hard to find, and not that updated or clean or renovated like the website brags about and there wasn't nearly enough seats at breakfast. Wouldn't recommend
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024