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Holiday Inn Express New York City Times Square by IHG

3.0 star property
Hotel with free breakfast, a quick walk to Times Square

Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Reception
In-room safe, desk, blackout curtains, soundproofing
View from property
Free daily on-the-go breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
The current price is AU$364
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Times Square
    ‪7 min walk‬
  • Broadway
    ‪8 min walk‬
  • Madison Square Garden
    ‪9 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪36 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
HDTV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About the area

New York

Holiday Inn Express New York City Times Square by IHG puts you in the heart of New York, within just a 10-minute stroll of Times Square and Broadway. Highlights at this hotel include free daily breakfast and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find laundry facilities, a 24-hour front desk and express check-out. Free on-the-go breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 3-property class Manhattan hotel include Madison Square Garden and 5th Avenue.

What's nearby

  • Times Square - 7 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Grand Central Terminal - 19 min walk - 1.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • Penn Station - 11 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬1 min walk
  • ‪2 Bros Pizza - ‬2 min walk
  • ‪Taqueria Diana - ‬1 min walk

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

  • 210 guestrooms or units
  • 36 levels
  • Built in 2009
  • To-go breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New York City Times Square by IHG?

Holiday Inn Express New York City Times Square by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New York City Times Square by IHG?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York City Times Square by IHG on 20 Apr 2025 start from AU$336.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express New York City Times Square by IHG?

Yep, Holiday Inn Express New York City Times Square by IHG has valet parking for USD 85.00 per day.

Does Holiday Inn Express New York City Times Square by IHG serve breakfast?

Yeah, our guests give high marks to the free on-the-go brekkie here! Served daily between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express New York City Times Square by IHG?

No, Holiday Inn Express New York City Times Square by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New York City Times Square by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express New York City Times Square by IHG?

No, only service animals are allowed.

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 606 out of 1648 reviews
Rating 8 - Good. 388 out of 1648 reviews
Rating 6 - Okay. 321 out of 1648 reviews
Rating 4 - Poor. 170 out of 1648 reviews
Rating 2 - Terrible. 163 out of 1648 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

CHRISTOPHER

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I have photos of how dirty our room was. Stained floor, curtains were dirty, bathtub was dirty, and we were awoken at 9:45am by housekeeping for "check out” Check out is 11am. We were told when we arrived after reserving a room that we had to pay an extra fee for the area we were in. This wasn’t explained when we reserved the room. We will not be staying here in the future
Stayed 1 night in Jan 2025

10/10 Excellent

Hasani

Stayed 2 nights in Jan 2025

10/10 Excellent

Laurie

Travelled with family
I was skeptical about this hotel based on the reviews I had read but I’m glad I didn’t go off of the reviews. There are not any homeless sitting outside of the hotels. The room space is what I expected bc NY is built up not side ways so space is minimal. Time Square is about 2-3 blocks away which was perfect walking distance.
Stayed 3 nights in Jan 2025

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities
This property was wonderful for our vacation. We knew it was a budget hotel, and it exceeded our expectations. We picked up breakfast and coffee before 8am each day and it was manageable. Elevators were ok as long as guidelines are followed (only 6). We rarely had issues with elevator being slow even staying on 24th floor. Beds and pillows were comfortable. We could tell some things in the room were dated, but it didn’t bother us as we were only there for our place to rest at night and get ready for our day. Room was cleaned each day and had no issues with things being bothered. I enjoyed having a lock box for valuables. We had a late flight on our last day, and Tulia (sp?) was very accommodating to give us a complimentary extra hour late check out. They also held our bags while we enjoyed a few more places in the city before catching our ride to the airport. Overall we had an amazing trip and loved this easy walk to attractions and subways for further attractions! I would stay here again.
Stayed 4 nights in Jan 2025

2/10 Terrible

Jasveen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia is at NO FAULT they were very generous with me The main terribly bad setback i got was from the hotel Holiday Inn express -I booked a king size bed got a queen size bed -Totally different from pictures -terribly bad maintenance -Rusted coffee makers -Very rude front desk -No heating in washrooms like ice cold washrooms -Dirty linen The only saviour was there breakfast thats it Wish i could upload pics too
Stayed 4 nights in Jan 2025

8/10 Good

Hye Young, Long Island City

Stayed 1 night in Jan 2025

10/10 Excellent

victor

Stayed 7 nights in Dec 2024

10/10 Excellent

Aidara

.
Stayed 1 night in Jan 2025

8/10 Good

Benedicta

Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility
Stayed 5 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Deborah

Stayed 5 nights in Dec 2024

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel.
Stayed 4 nights in Nov 2024

6/10 Okay

Chiapone, Davie

Total 150 rooms in 26 floors with only TWO elevators, and each elevator can only take 6 people, not good.
Stayed 3 nights in Jan 2025

4/10 Poor

Kristen

Stayed 23 nights in Dec 2024

8/10 Good

Yira, Margate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good even though was a busy time, staff friendly and service was good.
Stayed 3 nights in Jan 2025

6/10 Okay

Edwin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good
Stayed 4 nights in Jan 2025

6/10 Okay

Vruyr

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The only highlight of my stay at this hotel was the friendly staff, who promptly addressed all the issues that arose. Additionally, the location is excellent—everything is within walking distance, which is fantastic for tourists. However, the hotel itself appears to be in disrepair. The bathtub was broken, scratched, and old, and the restrooms were cramped and worn out. In fact, you wouldn't even find such dilapidated facilities in a horror movie, especially at the reception area. The rooms are overpriced for their size, and the dining area is so small that guests are practically seated on top of one another. While breakfast was included, the food and coffee were disappointing; the coffee resembled transparent black tea, prompting me to seek out a nearby café each morning. With rates nearing $1600 per person, I expected more. I also paid extra for a higher room with a city view, but it was not worth it—just a glimpse of the surrounding rooftops. Overall, while I appreciated the hard work and dedication of the staff and the convenient location, the conditions left much to be desired. Unfortunately, I won't be returning.
Stayed 4 nights in Dec 2024

8/10 Good

Jayesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Need to work on updating the elevators. Took way too much time waiting for the elevators.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shariely

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Armando

No e
Stayed 3 nights in Dec 2024

2/10 Terrible

Muhammad Anwar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic Hotel

I recently stayed at the Holiday Inn Express Manhattan, New York, and my experience was nothing short of disappointing. The staff, particularly Touvia and Shiante, displayed extremely unprofessional behavior. They were rude, lacked basic customer service skills, and left us feeling unwelcome. On a positive note, Mr. William stood out as professional and helpful, which was a small consolation amidst the otherwise poor service. The condition of the room was appalling. It was dirty and poorly maintained, with no trash bag provided in the waste bin. Additionally, the sink in the bathroom was leaking and clogged, making it difficult to use. These issues made our stay uncomfortable and raised concerns about the overall hygiene of the property. The lack of basic amenities was another major disappointment. There was no microwave oven in the room, and the refrigerator they eventually provided after multiple requests was out of order. For a hotel in this price range, such shortcomings are unacceptable. The breakfast area was equally disappointing, as it was poorly maintained and unhygienic. This added to the frustration of an already unpleasant stay. Considering we paid $1,169.00 for just two nights, the experience was far below expectations and not worth the cost. Overall, this was one of the worst hotel experiences I’ve ever had. The lack of professionalism, cleanliness, and basic amenities makes it hard to recommend this hotel to anyone. I strongly suggest looking for other opti
Stayed 2 nights in Dec 2024

6/10 Okay

Helen, Glastonbury

Travelled with family
Disliked: Cleanliness
Small rooms, roaches on the wall at breakfast. Yuck.
Stayed 1 night in Dec 2024

8/10 Good

Edina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, location. Great customer service
Stayed 7 nights in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Dec 2024