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Hotel and the City-Midtown

4.0 star property
Aparthotel with a 24-hour front desk, a quick walk to Empire State Building

Photo gallery for Hotel and the City-Midtown

Hypo-allergenic bedding, individually decorated, individually furnished
Premium Studio | City view
Signature Apartment | View from room
Duplex | Living area
Family Studio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
  • 24/7 front desk
The current price is AU$696
includes taxes & fees
7 Apr - 8 Apr

Explore the area

Map
38 West 31st Street, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪12 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪50 min drive‬

Room options

View all photos for Elite Studio

Elite Studio

Elite Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 6
  • 1 Single Bunk Bed and 1 Double Bunk Bed

View all photos for Signature Studio

Signature Studio

Signature Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 3
  • 1 Single Bunk Bed and 1 Single Bed

View all photos for City Apartment

City Apartment | Living area

City Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Single Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Studio

Grand Studio

Grand Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 28 sq m
  • Studio
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Studio

Studio

Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 28 sq m
  • Studio
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Duplex

Duplex | Living area

Duplex

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds and 1 Queen Bed

View all photos for Family Studio

Hypo-allergenic bedding, individually decorated, individually furnished

Family Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 28 sq m
  • Studio
  • Sleeps 6
  • 3 Double Beds

View all photos for Premium Studio

Premium Studio | Terrace/patio

Premium Studio

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
  • 28 sq m
  • Studio
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Single Bunk Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 37 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bunk Bed

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Exclusive Studio

Exclusive Studio

Exclusive Studio

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 23 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Signature Apartment

Signature Apartment | Living area

Signature Apartment

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Kitchenette
Fridge
Smart TV
  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About the area

New York

Hotel and the City-Midtown puts you in the heart of New York, within just a 10-minute stroll of Empire State Building and Madison Square Garden. Highlights at this aparthotel include in-room kitchenettes, free WiFi and Smart TVs. .Each apartment is individually decorated and features a TV with satellite channels, along with a coffee/tea maker, a portable fan and a hairdryer. In-room dining is easy with a kitchenette that comes equipped with a fridge, a microwave and a stovetop. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, express check-out and luggage storage. .Places within a 15-minute walk of this 4-property class Manhattan aparthotel include Broadway and Times Square.
View more Aparthotels in New YorkOpens in a new window

What's nearby

  • Empire State Building - 5 min walk - 0.5 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 12 min walk - 1.0 km
  • Grand Central Terminal - 17 min walk - 1.5 km

Getting around

  • New York W 32nd St. Station - 2 min walk
  • 28 St. Station (Broadway) - 3 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Gregorys Coffee - ‬1 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬1 min walk
  • ‪Everdene - ‬2 min walk

About this property

Hotel and the City-Midtown

Aparthotel with a 24-hour front desk, a quick walk to Empire State Building
Hotel and the City-Midtown offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Hotel and the City-Midtown also features laundry facilities, express check-out, and an ATM.

This 4-star New York aparthotel is smoke free.

  • 1 building
  • 37 guestrooms or units
  • 12 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Hotel and the City-Midtown offers 37 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes kitchen islands. 32-inch Smart televisions come with satellite channels. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Korean, Spanish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen island
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels
  • TV in common areas

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 12 floors
  • 37 units
  • Banquet hall
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, Discover, JCB International, Union Pay, debit cards and cash.

Property is also known as

And The City Midtown New York
Hotel and the City-Midtown New York
Hotel and the City-Midtown Aparthotel
Hotel and the City-Midtown Aparthotel New York

Frequently asked questions

Are there any beaches close to Hotel and the City-Midtown?

The closest beach to Hotel and the City-Midtown is Coney Island Beach (19.6 km).

How much does it cost to stay at Hotel and the City-Midtown?

As of 30 Mar 2025, prices found for a 1-night stay for 2 adults at Hotel and the City-Midtown on 7 Apr 2025 start from AU$695.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel and the City-Midtown family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel and the City-Midtown is a hit with families.

Is there a free airport shuttle available at Hotel and the City-Midtown?

No, Hotel and the City-Midtown does not offer an airport shuttle service.

What time are check-in & check-out at Hotel and the City-Midtown?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel and the City-Midtown?

No, only service animals are allowed.

Hotel and the City-Midtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 190 out of 371 reviews
Rating 8 - Good. 119 out of 371 reviews
Rating 6 - Okay. 33 out of 371 reviews
Rating 4 - Poor. 14 out of 371 reviews
Rating 2 - Terrible. 15 out of 371 reviews

8.6/10

Cleanliness

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tadej

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe, quiet place. Great communication.
Stayed 1 night in Dec 2024

4/10 Poor

Sarah

Travelled with family
Disliked: Amenities, property conditions & facilities
The noise coming from the building at night prevented us from sleeping much at all. It sounded like there was someone banging on a metal pipe behind the wall intermittently throughout the night, but I think it was something in the building’s heating system. The staff seemed overwhelmed and rude with the exception of the nice guy who does all of the initial communication and checked our luggage in. In the morning there was a person pooping in the internal doorway. Not great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kendra

Liked: Amenities, property conditions & facilities
Great location. Great accommodations
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Location was great for seeing the sites during Christmas time.
Stayed 2 nights in Dec 2024

8/10 Good

Teff Dee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the place was great! The location was great and was close to a lot of the places we wanted to visit. The only issue was the heating, even though it was on, we felt cold throughout the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremias, Orlando

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

A

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Presley

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Marion

Liked: Cleanliness, property conditions & facilities
Unit is small so having the balcony with enclosed and heated space was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This aparthotel is extremely accommodating with excellent communication. I will absolutely stay here again. Amazing location!
Stayed 1 night in Dec 2024

10/10 Excellent

Nha

Liked: Cleanliness, amenities, property conditions & facilities
Easy to go around
Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good, centric unit in NY, right in Midtown, near everything
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a cute little studio room with kitchen amenities. It was close to the train station, and it suited our needs perfectly. The only thing I'd like to suggest to the owner is to add wash cloths and maybe a few more bath towels to the bathroom inventory. We had to go buy wash cloths to take showers. And a roll of paper towels and/or kitchen towels to clean up/dry any dishes used. Other than that, it was perfect.
Stayed 2 nights in Dec 2024

8/10 Good

Eduardo, Philadelphia

Liked: Cleanliness, amenities, property conditions & facilities
This hotel gives you a rather dismal first impression: it's embedded in a commercial building on 31st, which it shares with assorted businesses that, for example, sell SIM cards or offer to store your luggage. Many people are always sitting in the lobby, with their voluminous luggage. The hotel reception is only open from 9 to 5 but they have mechanisms to let you check in and out at other times. When you go upstairs, you encounter an old low-marked residential building transformed into a hotel. But, very surprisingly, the room is meticulously clean and offers most if not all of the features you'd get in a mainstream hotel! The only two drawbacks, in addition to the disconcerting lobby, are the street noise and the fact that there's no front-desk support from 5 pm to 9 am. But the hotel is conveniently close to Penn Station and you really get a good deal for the money. I would go again.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay! They were very responsive to our needs. The location was great. Many spots were very walkable and close to subway.
Stayed 5 nights in Nov 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
The management communicated well but had some difficulty explaining how the poor reviews of another host in the building is not a reflection of Hotel and the City. They need to clarify their advertising to disassociate from other hosts. Good experience, excellent location, tiny and cute, clean but we would not stay there again because of the very old bed linens and like old buildings the pipes bang at 5am when the heat goes on. I will say that the management warns you…which was odd and funny. With brand new linens and towels I would give it a try again for a one night stay. No smells, no bugs. It really was well kept. And I checked both mattresses. Each had 2 zipped mattress covers.
Stayed 1 night in Nov 2024

6/10 Okay

Hannah

Travelled with group
Liked: Cleanliness, room comfort
Bathroom flooded but great location/clean/comfy
The hotel suite was bigger than expected and very clean. All appliances worked and the beds were comfy. However our toilet randomly clogged at 5am and then started flooding the bathroom. The building maintenance only gave us a plunger and blamed us for putting any toilet paper in the toilet at all. He said someone would bring us more towels and help clean up in the morning but that did not happen. We unclogged the toilet, turned off the water, and cleaned up the flooding ourselves. The concierge was very apologetic and did not make us pay for the damages but we still paid full price for the suite when we couldn’t use the toilet for half of our visit. The heat was also very loud throughout the night however I understand this is pretty unavoidable in old NYC buildings. The location was ideal and easy to find and the free luggage storage was easy and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The communication from the hotel was very quick, and they were always willing to help out.
Stayed 1 night in Nov 2024

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room (penthouse 4) accommodated my family of 6 well. It was nice to have a near full kitchen (minus the oven). Beds were comfy. The private patio with a view of the empire state building was a big plus!
Stayed 4 nights in Nov 2024

8/10 Good

Anika

Travelled with family
Liked: Property conditions & facilities
Unit is clean atmosphere but new towels are needed and sheets are also very worn and need upgrade for winter. Communication is great and access to midtown perfect so will come back just hoping you will have fixed towels by then.
Stayed 3 nights in Nov 2024

6/10 Okay

Jessica

Travelled with group
Small. Great location. Midnight terrible noises like knocks in the pipes.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just want to start by saying this is not a hotel. This is a converted efficiency apartment building. The floors are extremely uneven and smell of smoke every where. We got to our room and it appeared to be clean from the surface. The beds were clean, but under neath was full of dust. The extra outlets did not work and it was cold. We had received a message after check in that the water may not be hot and we would need to allow 5 to 10 mins for it to become warm. We made a plan from there on how to take our showers. The next thing was they said that the heating pipes could make noise and not to be concerned. Well that happened all night long. I was awaken multiple times each hour from 11pm until 6am. There was no sleep to be had that night. In addition, for this to be heating pipes it was so cold I could not get warm. If I was staying by myself, I would have just gone to the train station to wait for my train, but I had my child with me. I would not recommend this place to my worst enemy. The Korean donut place right next door is wonderful though.
Stayed 1 night in Nov 2024

2/10 Terrible

Cathy

Travelled with family
The room we stayed in was extremely small and did not match the pics on the website. The bathroom was ridiculously small and also didn’t match any of the pictures. Towels were thin and rough. The bunk bed ladder was made of rod iron and about a 1/2” wide. Made it difficult to climb up and down, especially in the middle of the night. Positive aspect was it was very close to the subway.
Stayed 4 nights in Oct 2024