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Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 star property
Luxury New York hotel in Manhattan with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Lower East Side New York, an IHG Hotel

Suite (Penthouse)
Studio Suite, 1 King Bed, City View
Seasonal outdoor pool
Exterior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Pool
    Pool
  • Bar
    Bar
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
171 Ludlow Street, New York, NY, 10002
  • Lower East Side Tenement Museum
    6 min walk
  • New York University
    14 min walk
  • Washington Square Park
    17 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

View all photos for Premium Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Suite, 1 Bedroom (Freedom Tower View)

Suite, 1 Bedroom (Freedom Tower View)

Highlights

Terrace
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Mid Floor)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

Highlights

Terrace
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Terrace
Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View (High Floor)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View

Highlights

Furnished balcony
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Frette Italian bed sheets
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Rooftop pool
SIXTY Lower East Side
Pool
Pet-friendly
Restaurant
Air conditioning
3.8 out of 5, Good, (1001)
The price is AU$1,540
for 1 night
includes taxes & fees
5 Dec - 6 Dec
SIXTY Lower East Side

About the area

New York

A luxury stay in the heart of New York awaits you at Hotel Indigo Lower East Side New York, an IHG Hotel. You'll be 3.5 km (2.1 mi) from Empire State Building and 3.7 km (2.3 mi) from Brooklyn Bridge. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .Lobby Bar & Café is the hotel's own bar. Enjoy the gym and seasonal outdoor swimming pool. 800 square feet (74 square metres) of event facilities include a meeting room and conference space, and other business amenities include coworking space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. To-go breakfast is available daily between 7:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4.5-property class Manhattan hotel, you'll be 3.8 km (2.4 mi) from Madison Square Garden and 4.2 km (2.6 mi) from Broadway.

What's nearby

  • New York University - 14 min walk - 1.2 km
  • Brooklyn Bridge - 5 min drive - 3.4 km
  • Empire State Building - 7 min drive - 4.0 km
  • Madison Square Garden - 8 min drive - 4.5 km
  • Broadway - 8 min drive - 5.2 km

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive

Restaurants

  • ‪Katz's Deli - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Il Laboratorio Del Gelato - ‬1 min walk
  • ‪Pianos - ‬1 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk

About this property

Hotel Indigo Lower East Side New York, an IHG Hotel

Luxury New York hotel in Manhattan with a fitness centre
Hotel Indigo Lower East Side New York, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and coworking spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 70 per day)
  • Limited on-site parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Self-parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York, An Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
Hotel Indigo Lower East Side New York, an IHG Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Indigo Lower East Side New York, an IHG Hotel?

Hotel Indigo Lower East Side New York, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Lower East Side New York, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York, an IHG Hotel on 24 Nov 2024 start from AU$236.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Lower East Side New York, an IHG Hotel?

Yep, Hotel Indigo Lower East Side New York, an IHG Hotel has a self car park for USD 70.00 per day. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Lower East Side New York, an IHG Hotel?

The closest beach to Hotel Indigo Lower East Side New York, an IHG Hotel is Coney Island Beach (16.8 km).

Does Hotel Indigo Lower East Side New York, an IHG Hotel have a pool?

Hotel Indigo Lower East Side New York, an IHG Hotel has a seasonal outdoor pool. The pool is open from June to September.

What makes Hotel Indigo Lower East Side New York, an IHG Hotel a romantic place to stay?

A lounge bar, plus Frette Italian sheets in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Lower East Side New York, an IHG Hotel.

Is Hotel Indigo Lower East Side New York, an IHG Hotel family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as children's dinnerware and children's books in the guestrooms, it's no surprise that Hotel Indigo Lower East Side New York, an IHG Hotel is a hit with families.

Does Hotel Indigo Lower East Side New York, an IHG Hotel serve breakfast?

You bet, to-go breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Indigo Lower East Side New York, an IHG Hotel?

No, Hotel Indigo Lower East Side New York, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Lower East Side New York, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo Lower East Side New York, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Indigo Lower East Side New York, an IHG Hotel?

Furry friends are welcome at Hotel Indigo Lower East Side New York, an IHG Hotel, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Indigo Lower East Side New York, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 569 out of 1160 reviews" "
Rating 8 - Good. 280 out of 1160 reviews" "
Rating 6 - Okay. 162 out of 1160 reviews" "
Rating 4 - Poor. 68 out of 1160 reviews" "
Rating 2 - Terrible. 81 out of 1160 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Cynthia

Booking problems caused me $400
I blame Hotels.com but I didn't get an email verification for this reservation, so I didn't stay and I got billed $400. Ugh.
Stayed 1 night in Aug 2024

10/10 Excellent

Håkon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Property conditions & facilities
Staff very helpful
Stayed 3 nights in Aug 2024

8/10 Good

wentao

Business traveller
Liked: Cleanliness, staff & service
Nice area to live in
Stayed 2 nights in Aug 2024

6/10 Okay

Myae

Stayed 2 nights in Aug 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked the location and the pool
Stayed 1 night in Aug 2024

8/10 Good

David

Xxx
Stayed 7 nights in Aug 2024

10/10 Excellent

James, Newtown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Wonderful staff . Great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FYI earplugs are a must-have for sleeping- bring your own. Otherwise a wonderful experience- clean, comfortable, and accommodating. Very convenient location. I'm looking forward to returning!
Stayed 4 nights in Aug 2024

6/10 Okay

Ramon

Liked: Cleanliness
Disliked: Staff & service
Horrible check in process and non stop dog barking all night
Stayed 1 night in Aug 2024

10/10 Excellent

Roxana

Nice hotel. Clean. Noise area
Stayed 1 night in Aug 2024

10/10 Excellent

Camille

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 3 nights in Aug 2024

6/10 Okay

Diana

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No fridge in the room. Could hear music from the club on property until early in the morning
Stayed 1 night in Aug 2024

8/10 Good

Kirstin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, so many brilliants pubs, bars, restaurants, and coffee shops all in the Lower East Side/ the hotel doorstep! Also close to multiple subway stops so we managed to get to and from the airports by public transport easily and navigate the city (but manhattan is also easy to walk around which we loved). The pool closed at 5 but even getting back in time for an hour to have a quick dip/ cool off after sightseeing in the summer heat was ideal. The music could be loud in our room as we were the floor above the bar but midweek it didn’t go on too late and if you pick to stay in a lively neighbourhood it’s expected you will hear some sounds of nightlife. Would definitely recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and would definitely recommend! Do yourself a favor and upgrade to a high room floor :)
Stayed 2 nights in Aug 2024

2/10 Terrible

Nerissa

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Terrible
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Disliked: Room comfort
Just ok
This place was recommended by a friend, we found it to be just ok. Rooms were clean but overall condition of everything was just so-so, dings on the walls, furniture, etc. There is a club that operates on the 15th floor and it was incredibly loud until about 3am. Went to the pool at 5pm and was unable to use it because it was closed. Again, just ok.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Kylie

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Well for starters, their outlets surged and broke my laptop. Mind you I come here for business, I don’t live in nyc. Had to cancel 5 meetings and miss online classes. The maid who works the 8th floor, (my friend was there). She sexually harassed me , I asked , my friend also asked her to close the door 5 times after we said numerous times “My room doesn’t need service please can we close the door” she kept her hand on the door. Beyond inappropriate. Then a man at the front desk for the rest of my stay was beyond rude to the point I actually left a day early and went to the standard, because it was just beyond disrespectful, unprofessional, and disappointing. MIND YOU, I come 2 weeks almost every month and stay at that property or the Wall Street one everytime. (So keep that in mind).
Stayed 3 nights in Aug 2024

8/10 Good

Alan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, could be a little noisy at night sometimes but that’s expected when you’re in the city that never sleeps. Overall would recommend.
Stayed 4 nights in Aug 2024

8/10 Good

Mary Rose-Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Oi Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the swimming pool. The location is good.
Stayed 4 nights in Aug 2024

4/10 Poor

Rebecca

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I don’t like the fact they state they use the fact it’s a “safety issue” for not able to push your own belongings up to your room. They sneak hidden charges on you, they charge you for stuff that wasn’t even in the room when we checked in. They charge “resort fees” what resort is this? Because I have stayed in much nicer places. We paid for city few and we and the please of looking at roof tops nothing nice about it. The front staff is not the nicest unless you are “hot or look good.”
Stayed 2 nights in Aug 2024