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Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel

3.5 star property
Hotel with a 24-hour fitness centre, in the vicinity of Brooklyn Bridge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel

Suite, 1 King Bed, Balcony, City View | View from room
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas
Bar (on property)
Meeting facility
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
500 Metropolitan Ave, Brooklyn, NY, 11211
  • Music Hall of Williamsburg
    12 min walk
  • Brooklyn Bridge
    9 min drive
  • United Nations Headquarters
    9 min drive
  • New York, NY (LGA-LaGuardia)
    20 min drive

Room options

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

View from room

Premium Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 2 Double Beds, Accessible (Communications)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Communications)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, City View

Suite, 1 King Bed, Balcony, City View

Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 96 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

View from room

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Premium bedding
Memory foam bed
Blackout curtains
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Loft)

Premium bedding, memory-foam beds, in-room safe, desk

Suite, 1 King Bed (Loft)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

Premium bedding, memory-foam beds, in-room safe, desk

Standard Room, 2 Double Beds, Roll-in Shower (Communications Accessible)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Smart TV
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Brooklyn

At Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel, you'll be 4.5 km (2.8 mi) from Brooklyn Bridge and 4.9 km (3 mi) from Barclays Center Brooklyn. Highlights at this hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .Enjoy the 24-hour gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. The hotel's restaurant is a nice spot to grab a bite. 20000 square feet (1858 square metres) of event facilities include 2 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and free use of bicycles. Full breakfast is available daily between 7:00 AM and noon. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Brooklyn hotel include Prospect Park and Times Square.

What's nearby

  • Barclays Center Brooklyn - 6 min drive - 5.0 km
  • New York University - 7 min drive - 5.0 km
  • Brooklyn Bridge - 9 min drive - 6.6 km
  • Grand Central Terminal - 10 min drive - 7.3 km
  • Times Square - 11 min drive - 8.3 km

Getting around

  • Metropolitan Av. Station - 1 min walk
  • Brooklyn Flatbush Avenue Station - 6 min drive
  • LaGuardia Airport (LGA) - 20 min drive

Restaurants

  • ‪Montesacro Pinseria - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The West - ‬4 min walk
  • ‪Bagelsmith - ‬3 min walk
  • ‪H&H Reserve - ‬1 min walk

About this property

Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel

Hotel with a 24-hour fitness centre, in the vicinity of Brooklyn Bridge
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Brooklyn hotel is smoke free.

  • 187 guestrooms or units
  • 7 levels
  • Conference rooms
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel offers 187 accommodations with iPod docking stations and laptop-compatible safes. Memory foam beds feature premium bedding. 43-inch Smart televisions come with Netflix. Bathrooms include baths or showers with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (USD 37 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 35 for adults and USD 35 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • ALIYA

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels
  • IPod dock
  • Netflix

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities will be closed during November, December, January, February, March and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.17 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35 for adults and from USD 35 for children
  • Covered self-parking fee: USD 37 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg Brooklyn
Indigo Williamsburg Brooklyn
Hotel Hotel Indigo Williamsburg - Brooklyn Brooklyn
Brooklyn Hotel Indigo Williamsburg - Brooklyn Hotel
Hotel Hotel Indigo Williamsburg - Brooklyn
Hotel Indigo Williamsburg - Brooklyn Brooklyn
Hotel Indigo
Indigo
Indigo Williamsburg Brooklyn
Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel Hotel
Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel Brooklyn

Frequently asked questions

What is the cancellation policy at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel on 25 Nov 2024 start from AU$281.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

Yep, Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel has a covered self car park for USD 37 per day. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

The closest beach to Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel is Coney Island Beach (16.4 km).

Does Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel have a pool?

Yep, and guests love it! Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May to September).

Are there hot tubs in the rooms at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel serve breakfast?

You bet, full brekkie is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

No, Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

Yep, you can grab a meal at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel's onsite restaurant.

What time are check-in & check-out at Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hotel Indigo Williamsburg - Brooklyn, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 330 out of 643 reviews" "
Rating 8 - Good. 130 out of 643 reviews" "
Rating 6 - Okay. 90 out of 643 reviews" "
Rating 4 - Poor. 44 out of 643 reviews" "
Rating 2 - Terrible. 49 out of 643 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun , well decorated hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Nasiar

Stayed 2 nights in Aug 2024

8/10 Good

Adenike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Stayed 1 night in Aug 2024

4/10 Poor

Emma

Business traveller, Travelled with group
Disliked: Amenities
I was disappointed in my stay. This hotel is egregiously overpriced, it’s a little ludicrous. The pool was freezing and the staff was very unfriendly by the pool. I asked for an umbrella to be put up and they said “well there’s wind, so…” and never did anything else. I also tried to use the cabana, when NO ONE was around, and they told me I had to spend $300 to use it. When the entire pool area is deserted..?! Make it make sense. The room was so uncomfortable, the heating and cooling was totally messed up, the room oscillated between being freezing cold or like a sauna. I could not sleep well at all, and the linens felt cheap and thin. The hotel staff on the phone prior to the stay was again, unfriendly, and asked put upon when I requested anything. I will not be returning, and I’m super disappointed as I like Hotel Indigo as a chain, I’ve had nice stays at other locations.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Mayleen

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waists your money here!
Entire room was dirty. And staff is rude. There is a lack of professionalism. Please do not book here and spend your money elsewhere. The only thing they have going for them is the pool. And even that is mediocre.
Stayed 2 nights in Jun 2024

6/10 Okay

Chelsi

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
We just spent five nights at the Hotel Indigo in Williamsburg. The location is good if you want to stay outside the city's hustle and bustle. Williamsburg is trendy, and there are cute shops, good restaurants, and access to transportation, all relatively close. The hotel's aesthetic is nice—chic and up-to-date. The rooms are small but not bad for NYC. We are a family of five, so we had two connecting rooms. Here's where we were disappointed—overall, the staff was rude and could not be bothered. I know this is not a five-star resort, but for the amount we paid for two rooms for five nights, pleasant customer service would be nice. I called multiple times before our arrival date and spoke with the front desk for various questions. Manly to confirm that we will arrive early morning from a red-eye and ensure the rooms are connected. I was promised this was written in our notes. When we arrived, they couldn't check us in early- understandable. What wasn't okay was the attitude that we were greeted with. I was told that our file had no notes regarding room preference. We asked to check our bags and grab the kids something to eat at the lobby bar, where the first 5 items off the tiny menu were unavailable. When we needed to get something else from a bag before walking around, they rolled their eyes. I don’t expect 5-star service, but I expect respect as a guest. It's not kid-friendly unless you plan to stay in your room only. Sadly 5 nights, the attitude and service did not improve
Stayed 5 nights in Jun 2024

4/10 Poor

cynthia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not very clean. The staff were extremely unhelpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool deck guest service was outstanding
Stayed 4 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Mike, Glen Ellyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is in a good location but state of hotel isn’t great. We had two rooms and furniture (lamp, trash can) was missing in one. Also had a mechanical issue in one of them that forced us to have to change rooms at 10 pm one night. It’s nice there’s a pool but capacity is low and we didn’t get to use it
Stayed 4 nights in Jun 2024

2/10 Terrible

Julie

Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The vibe and decor of the hotel was very trendy. We visited the pool area on our 3rd day for a chill-day and it was just that; the music was great but not ok loud, the servers were very attentive but not overly in your space.
Stayed 3 nights in Jun 2024

4/10 Poor

HeeChong

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Meredeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Margaret Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Great room and the pool is awesome.
Stayed 4 nights in Jun 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool closes to early!!!!
Stayed 1 night in Jun 2024

10/10 Excellent

brian, mill valley

Travelled with partner
Great fun Cool bar and restaurant Staff brilliant
Stayed 3 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Small, but efficient Williamsburg room. Close to public transportation and great eating. Great lobby with drinks and food. Expensive but it is NYC
Stayed 4 nights in May 2024

8/10 Good

Cynthia, Bradenton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was kinda hidden but easily accessible by car or subway.
Stayed 3 nights in May 2024

6/10 Okay

James, Moon Township

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024