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InterContinental New York Barclay, an IHG Hotel

5.0 star property
Luxury New York hotel in Manhattan with a 24-hour health club
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for InterContinental New York Barclay, an IHG Hotel

View from property
Premium bedding, minibar, in-room safe, desk
Exterior
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Gym
  • Parking available
The current price is AU$427
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
111 East 48th Street, New York, NY, 10017-1297
  • 5th Avenue
    ‪6 min walk‬
  • Rockefeller Center
    ‪7 min walk‬
  • Grand Central Terminal
    ‪7 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, Mobility Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Suite, 1 Single Bed

Free toiletries, hair dryer, bathrobes, slippers

Classic Suite, 1 Single Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Club lounge access

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (High Floor)

Premium Room, 2 Double Beds (High Floor)

Premium Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Premium bedding, minibar, in-room safe, desk

Classic Room (Upgraded)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Double Beds

Free toiletries, hair dryer, bathrobes, slippers

Suite, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | Room amenity

Suite, 1 Bedroom (Dining Area)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room

Classic Room

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Omni Berkshire Place

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1672)
The price is AU$676
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Omni Berkshire Place

About the area

New York

A luxury stay in the heart of New York awaits you at InterContinental New York Barclay, an IHG Hotel. Within just a 10-minute stroll, you'll find popular attractions like 5th Avenue and Rockefeller Center. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, The Parlour, serves American cuisine and is open for breakfast, brunch, lunch and dinner. 20000 square feet (1858 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 5-property class Manhattan hotel include Grand Central Terminal and Chrysler Building.

What's nearby

  • 5th Avenue - 6 min walk
  • Rockefeller Center - 7 min walk
  • Grand Central Terminal - 7 min walk
  • Times Square - 12 min walk
  • Broadway - 15 min walk

Getting around

  • 51 St. Station - 3 min walk
  • Grand Central - 42 St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 23 min drive

Restaurants

  • ‪Fasano Restaurant New York - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪Avra Estiatorio - ‬1 min walk
  • ‪Ole & Steen - ‬1 min walk

About this property

InterContinental New York Barclay, an IHG Hotel

Luxury New York hotel in Manhattan with a 24-hour health club
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 9 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A 24-hour health club, tour/ticket assistance, and concierge services are also featured at the luxury InterContinental New York Barclay, an IHG Hotel. For a fee, parking is available.

This 5-star New York hotel is smoke free.

  • 704 guestrooms or units
  • 15 levels
  • 20000 sq ft of conference space
  • 1858 sq. m of conference space
  • Built in 1926
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
InterContinental New York Barclay, an IHG Hotel offers 704 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 100.62 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 35 to 54 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Parlour

Things to do

  • 24-hour health club

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms

Spa

  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per night
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 54 per person
  • Valet parking fee: USD 100.62 per day
  • Pet fee: USD 250 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental New York Barclay Hotel
InterContinental Barclay Hotel
InterContinental New York Barclay
InterContinental Barclay
Barclay New York
Intercontinental Barclay Hotel New York
Intercontinental New York Barclay Hotel New York City
Barclay Hotel New York
Intercontinental Barclay New York
New York City Intercontinental
Intercontinental New York City
InterContinental New York Barclay
InterContinental New York Barclay, an IHG Hotel Hotel
InterContinental New York Barclay, an IHG Hotel New York
InterContinental New York Barclay, an IHG Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at InterContinental New York Barclay, an IHG Hotel?

InterContinental New York Barclay, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental New York Barclay, an IHG Hotel?

As of 1 Feb 2025, prices found for a 1-night stay for 2 adults at InterContinental New York Barclay, an IHG Hotel on 2 Feb 2025 start from AU$354.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental New York Barclay, an IHG Hotel?

Yep, InterContinental New York Barclay, an IHG Hotel has valet parking for USD 100.62 per day.

What makes InterContinental New York Barclay, an IHG Hotel a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at InterContinental New York Barclay, an IHG Hotel.

Is InterContinental New York Barclay, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that InterContinental New York Barclay, an IHG Hotel is a hit with families.

Does InterContinental New York Barclay, an IHG Hotel serve breakfast?

Sure does, buffet breakfast is served weekdays from 6:30 AM to 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at InterContinental New York Barclay, an IHG Hotel?

No, InterContinental New York Barclay, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental New York Barclay, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental New York Barclay, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

InterContinental New York Barclay, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1005 reviews" "
Rating 8 - Good. 204 out of 1005 reviews" "
Rating 6 - Okay. 87 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 43 out of 1005 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yannan

Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, Room was clean, very close to many different subway stations
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, close to Rockefeller Center and close to subways. The room was very comfortable and the staff was fantastic.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back to this property. Everything was impeccable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Manny, Mississauga

Liked: Cleanliness, property conditions & facilities
Great location and fun lobby and amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

simone

Travelled with group
Stayed 1 night in Oct 2024

8/10 Good

sanil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Hard to sleep due to street noise.
Stayed 4 nights in Oct 2024

8/10 Good

Eva

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helped with recommended places to go and transport options.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained and beautiful lobby/bar
Stayed 2 nights in Oct 2024

10/10 Excellent

Giovanni De

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel
Stayed 2 nights in Oct 2024

10/10 Excellent

Giovanni De

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien à recommander
Stayed 2 nights in Oct 2024

8/10 Good

Eugene

Stayed 2 nights in Sep 2024

8/10 Good

Weiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent!!
Stayed 2 nights in Jun 2024

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
This is generally a very comfortable hotel, conveniently located. The reason I give it only 3 stars, though, is because of the added fees. Upon checking in, we were informed of a daily $45 "amenity fee." That few included a $30 fault credit for use at the bar, the restaurant, room service, or the mini bar. However $30 doesn't go very far when they charge almost $15 for a can of diet coke and $35 for a Snickers from the mini bar. In other words, this credit is really just a way to get you to spend more on hotel dining, since you will always exceed this amount of you use the hotel's services. So it did feel very money-grubbing.
Stayed 6 nights in Oct 2024

10/10 Excellent

michael

Stayed 1 night in Sep 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

raed

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Muhammad Ali

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
Malfunctioning thermostat, downgraded to a smaller room. Manager of the hotel ignored the complaints.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was brilliant customer focused. Room was very small.
Stayed 1 night in Oct 2024

2/10 Terrible

Pir

Disliked: Staff & service
Below standard
Stayed 2 nights in Oct 2024

4/10 Poor

Michael T., Encino

Travelled with family
Disliked: Amenities, property conditions & facilities
Huge dirt stain on carpet. Lack of porters when arriving and when we departed. Amount of time I wasted three times trying to talk to staff. Lack of amenities normally found in a room. Misleading Expedia rating. It showed 9.3 but deserved a 7 or 6
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Great hotel in good location, I’ve stayed several times.
Stayed 3 nights in Aug 2024

8/10 Good

Mistie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024