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JW Marriott Essex House New York

4.5 star property
Art Deco New York hotel in Manhattan with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Essex House New York

Down duvets, memory-foam beds, minibar, in-room safe
Exterior
Down duvets, memory-foam beds, minibar, in-room safe
Exterior
Exterior

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff, property condition

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Free WiFi
    Free WiFi
  • Gym
    Gym
  • Parking available
    Parking available
  • Room service
    Room service
The price is AU$1,183
includes taxes & fees
16 Dec - 17 Dec

Explore the area

Map
160 Central Park S, New York, NY, 10019
  • Central Park
    1 min walk
  • Columbus Circle
    4 min walk
  • 5th Avenue
    6 min walk
  • New York, NY (LGA-LaGuardia)
    27 min drive

Room options

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Down duvets, memory-foam beds, minibar, in-room safe

Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Down duvets, memory-foam beds, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Down duvets, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Separate bedroom
Down duvet
Hairdryer
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View (Mobility Accessible, Roll-In Shower)

Down duvets, memory-foam beds, minibar, in-room safe

Suite, 1 Bedroom, View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Separate bedroom
Down duvet
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Down duvets, memory-foam beds, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Separate bedroom
Down duvet
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Separate bedroom
Down duvet
  • 102 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View (High Floor)

Room, 1 King Bed, Park View (High Floor)

Room, 1 King Bed, Park View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Park View

Down duvets, memory-foam beds, minibar, in-room safe

Suite, 1 Bedroom, Park View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Separate bedroom
Down duvet
  • 70 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View

Down duvets, memory-foam beds, minibar, in-room safe

Suite, 1 Bedroom, View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Separate bedroom
Down duvet
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Essex Connector

Down duvets, memory-foam beds, minibar, in-room safe

Essex Connector

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
2 bedrooms
Down duvet
Shower/bath combination
  • 61 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Junior King Connector

Down duvets, memory-foam beds, minibar, in-room safe

Junior King Connector

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
2 bedrooms
Down duvet
Shower/bath combination
  • 77 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Suite, 1 Bedroom, Park View (Mobility Accessible, Roll-In Shower)

Down duvets, memory-foam beds, minibar, in-room safe

Suite, 1 Bedroom, Park View (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Separate bedroom
Down duvet
  • 65 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Connector

Down duvets, memory-foam beds, minibar, in-room safe

Junior Double Connector

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
2 bedrooms
Down duvet
Shower/bath combination
  • 82 sq m
  • Sleeps 8
  • 1 Queen Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Down duvets, memory-foam beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down duvets, memory-foam beds, minibar, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, memory-foam beds, minibar, in-room safe

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Park View (Low Floor)

Room, 1 King Bed, Park View (Low Floor)

Room, 1 King Bed, Park View (Low Floor)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Memory foam bed
Down duvet
Hairdryer
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

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for 1 night
includes taxes & fees
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About the area

New York

A luxury stay in the heart of New York awaits you at JW Marriott Essex House New York. Within a short 5-minute stroll, you'll find Central Park and Columbus Circle. Highlights at this historic hotel include a full-service spa, a restaurant and a 24-hour gym. .A day of pampering at PRIMP Spa can include deep-tissue massages, Thai massages, body wraps and body scrubs along with access to the sauna. The steakhouse, Bourbon Steak New York, serves American cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. 1480 square feet (137 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and coffee/tea in a common area. Continental breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Manhattan hotel include Broadway and Lincoln Center.

What's nearby

  • Columbus Circle - 4 min walk - 0.4 km
  • Broadway - 8 min walk - 0.7 km
  • Times Square - 12 min walk - 1.1 km
  • Rockefeller Center - 15 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 2.5 km

Getting around

  • 57 St. - 7 Av Station - 3 min walk
  • New York W 32nd St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Carnegie Diner - ‬3 min walk
  • ‪1 Hotel Central Park - ‬4 min walk
  • ‪P.J. Carney's - ‬3 min walk
  • ‪Jams - ‬4 min walk
  • ‪NYAC Tap Room - ‬1 min walk

About this property

JW Marriott Essex House New York

Art Deco New York hotel in Manhattan with a full-service spa
JW Marriott Essex House New York offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 1480 square feet (137 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury JW Marriott Essex House New York. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 528 guestrooms or units
  • 40 levels
  • 1480 sq ft of conference space
  • 137 sq. m of conference space
  • Built in 1931
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
JW Marriott Essex House New York offers 528 air-conditioned accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets. A pillow menu is available. 46-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

PRIMP Spa has 2 treatment rooms. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 100 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 47 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bourbon Steak New York

Family friendly

  • Free cot
  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,480 square feet of conference space
  • 14 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1931
  • Comprehensive food waste policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 (weight limit: 25 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 47 per person
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 75.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Essex House
Essex House JW Marriott
JW Marriott Essex House
JW Marriott Essex House Hotel
JW Marriott Essex House Hotel New York
JW Marriott Essex House New York
JW Marriott Essex New York
JW Marriott House New York
JW Marriott New York
JW Marriott New York Essex House
JW Marriott Essex House New York Hotel
Jw Marriott Essex House York
JW Marriott Essex House New York Hotel
JW Marriott Essex House New York New York
JW Marriott Essex House New York Hotel New York

Frequently asked questions

What is the cancellation policy at JW Marriott Essex House New York?

JW Marriott Essex House New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Essex House New York?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Essex House New York on 16 Dec 2024 start from AU$1,113.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Essex House New York?

Yep, JW Marriott Essex House New York has valet parking for USD 100 per day.

Is there a spa on site at JW Marriott Essex House New York?

Yep, PRIMP Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

What makes JW Marriott Essex House New York a romantic place to stay?

A lounge bar and late-night room service, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at JW Marriott Essex House New York.

Is JW Marriott Essex House New York family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Essex House New York is a hit with families.

Does JW Marriott Essex House New York serve breakfast?

You bet, continental brekkie is available weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at JW Marriott Essex House New York?

No, JW Marriott Essex House New York does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Essex House New York?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Essex House New York?

Check-in begins at 4 PM. Check-out time is 11 AM.

JW Marriott Essex House New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews" "
Rating 8 - Good. 244 out of 1003 reviews" "
Rating 6 - Okay. 111 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at this hotel. Excellent service
Stayed 4 nights in Aug 2024

8/10 Good

Atul

Travelled with family
Liked: Cleanliness, staff & service
Good location near Central Park Older Property - needs maintenance
Stayed 10 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right by Central Park. Nice room
Stayed 1 night in Aug 2024

6/10 Okay

Eugenia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Since we arrived the hotel staff tried to upcharge everything. High floor, $100. Resort fee of $45, but they don’t have resort-type amenities. Got a late check out and they called me to ask why i was still in the room. Nobody asked if i had a pleasant stay. I’m not used to a 5 star hotel having a 3 star me persona. Actually 3 star hotels are a lot more accomplished.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Steven Kyle

Stayed 4 nights in Jul 2024

10/10 Excellent

Jerri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sharlene was very sweet and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Stay
We paid extra to have a park view and it was simply amazing. The entire staff was exceptionally warm, friendly and knowledgeable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous historic property
Stayed 3 nights in Jul 2024

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location right near Central Park, walkable to time square and surrounding touristy things. The doormen are wonderful and helpful. Only complaint was none of the ice machines in the entire building worked, the front desk sent us on a chase up and down floors to look for ice. The key card wouldn’t work on most floors so we had to use the stairs to go and find ice, in a heatwave. And never did end up getting any ice. The mini fridge in our room was stocked and warm so we weren’t even able to use those. Other than that the hotel is beautiful and well situated the rooms are larger than other hotels in the area and they had big soaker bath tubs which are a rarity in the city and lovely after a long day of walking.
Stayed 4 nights in Jul 2024

10/10 Excellent

Bruce, Long Beach

Stayed 3 nights in Mar 2024

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Convenient, clean, couldn’t beat the location. Is it worth the money? No, but it’s New York
Stayed 2 nights in May 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to good dining, Central Park, and plenty of subway stations to explore other parts of the city. The room met our needs and expectations. It was a great place to relax after a great day of visiting NYC landmarks!
Stayed 4 nights in Jul 2024

10/10 Excellent

Kevyn

Stayed 1 night in Jul 2024

10/10 Excellent

mary L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the park. We stayed for 7 nights and were treated like very well by the staff. Everyone was kind and welcoming. I would highly recommend this property.
Stayed 8 nights in Jul 2024

10/10 Excellent

Merrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Rixceny

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Property charged the card I put on for for incidentals on top of the expedia charge without authorization and then would not answer when i callex
Stayed 3 nights in Jul 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Worth every penny
Stayed 3 nights in Apr 2024

10/10 Excellent

renata, georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Park Adjacent
Beautiful historical hotel right across from Central Park. Would stay there again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent!! I read reviews specifically stating that the staff was "underwhelming" and "would not accommodate" nor "care." But my experience was marvelous. Everyone from valet, checking-in/out, elevator rides, concierge, dining, the BAR, the restaurant hostess, just EVERYONE was friendly, welcoming, and eager to ensure I was having a great time at all times. They were so complimentary every time I walked through the lobby. No one ever pointed nor "man-explained" but would escort me to where I needed to. I wish the showers were glass vs curtain and the late-night menu stayed open another hour or two.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our floors ice machine was down. Everything else fantastic.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Molly, Louisville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent !
Stayed 3 nights in Jun 2024