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Residence Inn by Marriott New York Manhattan/Times Square

3.5 star property
Hotel with free breakfast, a short walk to Bryant Park
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott New York Manhattan/Times Square

Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Gym
The price is AU$318
includes taxes & fees
23 Feb - 24 Feb

Explore the area

Map
1033 Avenue Of The Americas, New York, NY, 10018
  • Bryant Park
    ‪3 min walk‬
  • Herald Square
    ‪4 min walk‬
  • Broadway
    ‪4 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 299 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Flat-screen TV, pay films

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 46 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking, Park View

Flat-screen TV, pay films

Studio, 1 King Bed with Sofa bed, Non Smoking, Park View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
Dishwasher
Flat-screen TV
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 46 sq m
  • Sleeps 5
  • 1 Double Bed

Similar properties

Room

Hyatt Place New York City/Times Square

Breakfast included
Pet-friendly
Free WiFi
Restaurant
4.1 out of 5, Very good, (2130)
The price is AU$237
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Hyatt Place New York City/Times Square

About the area

New York

Residence Inn by Marriott New York Manhattan/Times Square places you in the centre of New York, within a short 5-minute stroll of popular places like Bryant Park and Broadway. Highlights at this hotel include a restaurant, free buffet breakfast and in-room kitchenettes. .At the hotel's own lounge bar, you can stop for a drink. 5005 square feet (465 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and laundry facilities. Each morning free breakfast is served. There's also the convenience of valet parking. .Attractions within a short walk walk of this 3.5-property class Manhattan hotel include Times Square and 5th Avenue.

What's nearby

  • Bryant Park - 3 min walk
  • Broadway - 4 min walk
  • Times Square - 5 min walk
  • Empire State Building - 9 min walk
  • Rockefeller Center - 11 min walk

Getting around

  • 42 St. - Bryant Pk. Station - 1 min walk
  • New York W 32nd St. Station - 7 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Ole & Steen - ‬2 min walk
  • ‪Culture Espresso - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪La Colombe Torrefaction - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk

About this property

Residence Inn by Marriott New York Manhattan/Times Square

Hotel with free breakfast, a short walk to Bryant Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Residence Inn by Marriott New York Manhattan/Times Square. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 357 guestrooms or units
  • 30 levels
  • Conference rooms
  • 5005 sq ft of conference space
  • 465 sq. m of conference space
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Residence Inn by Marriott New York Manhattan/Times Square offers 357 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Accommodation at this 3.5-star hotel has kitchenettes with fridges, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 56 per day)
  • Valet parking on site (USD 56 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 5,005 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Portable shower seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 40 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 56 per day
  • Valet parking fee: USD 56 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Manhattan/Times Aparthotel
Residence Inn Marriott New York Manhattan/Times Square
Residence Inn Marriott New York Manhattan/Times Square Hotel
Residence Inn Marriott Manhattan/Times Hotel
Residence Inn Marriott Manhattan/Times
Residence Inn by Marriott New York Manhattan/Times Square Hotel
Hotel Residence Inn by Marriott New York Manhattan/Times Square
Residence Inn Marriott New York Manhattan/Times Square Hotel
Residence Inn Marriott Manhattan/Times Square Hotel
Residence Inn Marriott New York Manhattan/Times Square
Residence Inn Marriott Manhattan/Times Square

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott New York Manhattan/Times Square?

Residence Inn by Marriott New York Manhattan/Times Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott New York Manhattan/Times Square?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott New York Manhattan/Times Square on 23 Feb 2025 start from AU$317.88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott New York Manhattan/Times Square?

Yep, Residence Inn by Marriott New York Manhattan/Times Square has a self car park for USD 56 per day.

Are there any beaches close to Residence Inn by Marriott New York Manhattan/Times Square?

The closest beach to Residence Inn by Marriott New York Manhattan/Times Square is Coney Island Beach (20.3 km).

What makes Residence Inn by Marriott New York Manhattan/Times Square a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Residence Inn by Marriott New York Manhattan/Times Square.

Is Residence Inn by Marriott New York Manhattan/Times Square family-friendly?

You bet! With amenities such as babysitting services and free food shopping service, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott New York Manhattan/Times Square is a hit with families.

Does Residence Inn by Marriott New York Manhattan/Times Square serve breakfast?

You bet, travelers give top marks to the free buffet brekkie here! Offered daily, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott New York Manhattan/Times Square?

No, Residence Inn by Marriott New York Manhattan/Times Square does not offer an airport shuttle service.

Is there a bar or restaurant at Residence Inn by Marriott New York Manhattan/Times Square?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Residence Inn by Marriott New York Manhattan/Times Square?

Check-in begins at 4 PM. Check-out time is 11 AM.

Residence Inn by Marriott New York Manhattan/Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1100 reviews" "
Rating 8 - Good. 347 out of 1100 reviews" "
Rating 6 - Okay. 89 out of 1100 reviews" "
Rating 4 - Poor. 40 out of 1100 reviews" "
Rating 2 - Terrible. 24 out of 1100 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amber

Stayed 4 nights in Oct 2024

10/10 Excellent

Maci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stay was fantastic! The room was spacious for three people, the breakfast was great, and the front desk people were very kind in recommending restaurants. Location was fantastic and the beds were very comfy!
Stayed 3 nights in Oct 2024

8/10 Good

Anant

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Locker room facility is good.
Stayed 5 nights in Oct 2024

8/10 Good

MELISSA

Stayed 2 nights in Oct 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manhattan bargain
For Manhattan -excellent. Great free breakfast (some hot food along with many fruits, cereals and breads). large room with kitchen et and pans , plated and utensils
Stayed 3 nights in Oct 2024

10/10 Excellent

Nurian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect. Stuff was friendly the bathroom can use update little dated, but overall was good.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia, Pittsfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, nice kitchen, full frig, nice hot water but not crazy for their choice of toiletries.
Stayed 2 nights in Oct 2024

8/10 Good

Martha W.

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that they gave us a handicapped room without stating that it was a handicapped room. The shower was awkward.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, excellent location. The checkin process was awful as the room was not ready at 4 pm.
Stayed 8 nights in Oct 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I believe his name is Edwin. He always greets you with a smile. He was very helpful with suggestions and directions. It really made a difference on our trip.
Stayed 5 nights in Oct 2024

10/10 Excellent

Antoinette

Stayed 1 night in Oct 2024

10/10 Excellent

Kevin, chicago heights

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a little dated but location is fantastic and staff is excellent. Close to Times Square but not in the thick of it- closer to Bryant Park. Walkable to subway. Great breakfast options. Highly recommend.
Stayed 4 nights in Oct 2024

8/10 Good

Sanaa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Stayed 1 night in Sep 2024

8/10 Good

Pramod

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is unbeatable with it's centralized location. The building and rooms are showing its age, this needs attention. Staffs were excellent. Breakfast was good but repetitive for our 5 day stay. Definitely will come back for it's location. Expedia service was seamless as always.
Stayed 5 nights in Oct 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually only have very positive comments about the Residence Inn Times Square. I took my 12 & 13 year old daughters to NYC to sightsee. The staff was beyond welcome! They ensured that we felt safe and confident going out to explore NYC! The breakfast was fantastic and our room was excellent!! I would highly recommend!!
Stayed 3 nights in Oct 2024

10/10 Excellent

DONNA BRITT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
By far, one of the best hotels I’ve stayed at in NYC. The full size refrigerator, small kitchen space was a bonus. They offer a variety of breakfast food including grits!! Perfect location just a couple blocks from Times Square and Bryant park one block over. I’ll definitely stay here again and highly recommend to others.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victor

Stayed 1 night in Sep 2024

10/10 Excellent

moshe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Cassandra, Milpitas

Travelled with family, Travelled with family and small children, Travelled with group
We stayed in the hotel for 4 nights. We placed 2 laptop bags on the floor, 1 with a laptop in and accessories, the other one has some accessories and books (laptop was taken out). We did not move the bags until the last night when we were packing up, and found that both bags were wet, the stuff inside were wet and the laptop inside was moldy. We found that the carpet in that area was soaking, the area where the coffee table (which has metal legs) was rusty. We called the front door and she sent a technician up to the room to check and found that the AC was dripping from the inside. Long story short, we filed a claim but no one contacted until we chased a few times. It has been 1.5 months but the hotel nor the insurance from the hotel still has not advise the status of the claim.
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Good space! Bonus breakfast!
Stayed 3 nights in Oct 2024

6/10 Okay

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Include breakfast and is walkable to places of interest.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ever

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Rahul

Travelled with family
Liked: Cleanliness, staff & service
I stayed at this location for four nights. The staff are amazing and the hotel is very clean. Loved the breakfast options and the accessibility to all places in Manhattan. The ac and HVAC system is dated and did not work for 2 days but was eventually fixed by the technician.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the overnight staff the most
Stayed 4 nights in Oct 2024