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The Beekman, A Thompson Hotel, by Hyatt

5.0 star property
Luxury New York hotel in Manhattan with 3 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Beekman, A Thompson Hotel, by Hyatt

Penthouse (West) | Terrace/patio
Lobby
Interior
Serves breakfast, lunch and dinner
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast available
  • Parking available
  • Gym
The price is AU$697
includes taxes & fees
10 Jan - 11 Jan 2025

Explore the area

Map
123 Nassau Street, New York, NY, 10038
  • The Oculus
    5 min walk
  • South Street Seaport
    6 min walk
  • One World Trade Center
    8 min walk
  • New York, NY (LGA-LaGuardia)
    35 min drive

Room options

View all photos for Penthouse (East)

Premium bedding, minibar, in-room safe, desk

Penthouse (East)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Bathrobes
Designer toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse (West)

Penthouse (West)

Penthouse (West)

Highlights

Furnished patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed
Premium bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Accessible (Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Bathrobes
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Bathrobes
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Designer toiletries, hair dryer, dressing gowns, slippers

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Thompson)

Suite, 1 King Bed (Thompson)

Suite, 1 King Bed (Thompson)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Premium bedding
Bathrobes
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Designer toiletries, hair dryer, dressing gowns, slippers

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Designer toiletries, hair dryer, dressing gowns, slippers

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Accessible (Shower)

Premium bedding, minibar, in-room safe, desk

Studio Suite, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Premium bedding, minibar, in-room safe, desk

Studio Suite

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
Private bathroom
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Terrace (Premium)

Terrace/patio

Room, 1 Queen Bed, Terrace (Premium)

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Corner

Deluxe Suite, Corner

Deluxe Suite, Corner

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Bathrobes
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A luxury stay in New York awaits you at The Beekman, A Thompson Hotel, by Hyatt, a recipient of the prestigious Conde Nast Gold List award in 2023. Within just a 10-minute stroll, you'll find South Street Seaport and One World Trade Center. Highlights at this eco-friendly hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .The restaurant, Temple Court, serves American cuisine and is open for dinner. The Bar Room is the hotel's own lobby lounge, serving drinks along with breakfast and brunch. Business travelers can take advantage of 4 meeting rooms and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Manhattan hotel include Brookfield Place and Brooklyn Bridge.

What's nearby

  • South Street Seaport - 6 min walk
  • One World Trade Center - 8 min walk
  • Wall Street - 8 min walk
  • Brooklyn Bridge - 2 min drive
  • Statue of Liberty - 16 min drive

Getting around

  • Fulton St. Station (Nassau St.) - 3 min walk
  • New York Christopher St. Station - 5 min drive
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Joe's Pizza FiDi - ‬2 min walk
  • ‪Zucker’s Bagels & Smoked Fish - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Beekman, A Thompson Hotel, by Hyatt

Luxury New York hotel in Manhattan with 3 restaurants
There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. 4 meeting rooms and limo/town car service are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury The Beekman, A Thompson Hotel, by Hyatt. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 287 guestrooms or units
  • 10 levels
  • 3 buildings
  • 3 dining venues
  • Built in 1883
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Beekman, A Thompson Hotel, by Hyatt offers 287 accommodations with minibars and a safe. Beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Beekman, A Thompson Hotel, by Hyatt is listed in the 2023 Condé Nast Traveller Gold List of the world's best places to stay.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 80 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 28 to 38 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Le Gratin
  • Temple Court
  • The Bar Room

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 35 lb per pet
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 28 to 38 per person
  • Valet parking fee: USD 80 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beekman Thompson Hotel New York
Beekman Thompson Hotel
Beekman Thompson New York
Beekman Thompson
The Beekman A Thompson Hotel

Frequently asked questions

What is the cancellation policy at The Beekman, A Thompson Hotel, by Hyatt?

The Beekman, A Thompson Hotel, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Beekman, A Thompson Hotel, by Hyatt?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at The Beekman, A Thompson Hotel, by Hyatt on 10 Jan 2025 start from AU$623.15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Beekman, A Thompson Hotel, by Hyatt?

Yep, The Beekman, A Thompson Hotel, by Hyatt has valet parking for USD 80 per day.

Are there any beaches close to The Beekman, A Thompson Hotel, by Hyatt?

The closest beach to The Beekman, A Thompson Hotel, by Hyatt is Coney Island Beach (15.6 km).

What makes The Beekman, A Thompson Hotel, by Hyatt a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Beekman, A Thompson Hotel, by Hyatt.

Is The Beekman, A Thompson Hotel, by Hyatt family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that The Beekman, A Thompson Hotel, by Hyatt is a hit with families.

Does The Beekman, A Thompson Hotel, by Hyatt serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily between 7:00 AM and noon.

Is there a free airport shuttle available at The Beekman, A Thompson Hotel, by Hyatt?

No, The Beekman, A Thompson Hotel, by Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at The Beekman, A Thompson Hotel, by Hyatt?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Beekman, A Thompson Hotel, by Hyatt?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Beekman, A Thompson Hotel, by Hyatt?

Dogs are welcome at The Beekman, A Thompson Hotel, by Hyatt, with food and water bowls on offer. Just so you know, there's a weight limit of up to 16 kg per pet.

The Beekman, A Thompson Hotel, by Hyatt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1000 reviews" "
Rating 8 - Good. 159 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jodi, Danvers

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the heart of downtown. East walk to shops and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Miriam

Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay at the Beekman! Excellent staff, food, and a lovely well appointed clean room. The hotel is beautiful. Will definitely return!
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A very beautiful hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud inside and outside hotel, did not get a lot of sleep. Bathroom needs better cleaning, grout is moldy and tile rusty.
Stayed 3 nights in Sep 2024

10/10 Excellent

katrina

Stayed 1 night in Aug 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bennett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Caroline

Travelled with family
Liked: Cleanliness, staff & service
Temple Court is a great spot to meet friends and grab a drink and apps. The location is great and very walkable to so much in FiDi/downtown. We had an issue with no hot water a couple of mornings, and it can be pretty loud on some nights, but overall we've enjoyed both of our stays there.
Stayed 4 nights in Sep 2024

10/10 Excellent

Annatassia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and it’s our go to especially for special occasions.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Stayed 3 nights in Aug 2024

10/10 Excellent

Senan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved this hotel! It’s beautiful - has a very unique vibe. The staff were amazing. Will definitely stay here again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful EXCEPT if you are hoping to fall asleep before the Bar Room at the bottom of the atrium closes, good luck. I never have an issue falling asleep and because of the way the hotel is built, essentially tiers above, it is like a clanking echo chamber. It sounded like we were at a ballgame. Our children were up all night. We got terrible sleep despite the beds being comfortable. If you are a light sleeper, AVOID. I am a deep sleeper and heavy sleeper who can fall asleep after a pot of coffee and I could not get the rest I needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and spacious
Stayed 2 nights in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in Aug 2024

6/10 Okay

sabina

More than an hour wait for a valet parking to get a car back It’s not acceptable.
Stayed 1 night in Aug 2024

10/10 Excellent

lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in NYC that does not disappoint. Food, service and accommodations were wonderful. I will return and stay a bit longer next time.
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but a little noisy on the 4th floor
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Service at the temple bar couple have been a bit more swift. Ordered a bottle of wine and waited over twenty minutes, asked server the status and did they couldn’t find the bottle. Waiting over twenty minutes isn’t really acceptable- clients should be informed the status or at least that they are looking for it and not wait almost half an hour to be told they can’t find the bottle so they could make a different selection. And when the tab comes there is a charge for the new bottle and the bottle they could not find.. be more transparent with clients.
Stayed 3 nights in Aug 2024

10/10 Excellent

chris, Maplewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024