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The Luxury Collection Hotel Manhattan Midtown

5.0 star property
Luxury New York hotel in Manhattan with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Luxury Collection Hotel Manhattan Midtown

Suite, 1 Bedroom, View
Exterior
55-inch LCD TV with cable channels, TV, pay films
55-inch LCD TV with cable channels, TV, pay films
Restaurant

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
151 West 54th Street, New York, NY, 10019
  • Carnegie Hall
    3 min walk
  • Broadway
    3 min walk
  • Museum of Modern Art
    5 min walk
  • New York, NY (LGA-LaGuardia)
    38 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, View

55-inch LCD TV with cable channels, TV, pay films

Suite, 1 Bedroom, View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Frette Italian bed sheets
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

55-inch LCD TV with cable channels, TV, pay films

Suite, 1 Bedroom, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

55-inch LCD TV with cable channels, TV, pay films

Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom, Park View

55-inch LCD TV with cable channels, TV, pay films

Premium Suite, 1 Bedroom, Park View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Park View

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Park View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Park View

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Park View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 Bedroom, Park View

55-inch LCD TV with cable channels, TV, pay films

Premium Suite, 1 Bedroom, Park View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

55-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

55-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, City View

55-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Double Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 King Bed with Sofa bed

55-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom, View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 King Bed with Sofa bed

55-inch LCD TV with cable channels, TV, pay films

Apartment, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom, View | Living room

Suite, 1 Bedroom, View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 2 Bedrooms, View

Penthouse, 2 Bedrooms, View

Penthouse, 2 Bedrooms, View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Queen Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 King Bed

55-inch LCD TV with cable channels, TV, pay films

Apartment, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Premium bedding
Frette Italian bed sheets
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

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About the area

New York

A luxury stay in the heart of New York awaits you at The Luxury Collection Hotel Manhattan Midtown. Within a short 5-minute stroll, you'll find Broadway and Museum of Modern Art. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has concierge services. Added amenities include a 24-hour business centre and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 5-property class Manhattan hotel include Central Park and Times Square.

What's nearby

  • Broadway - 3 min walk - 0.3 km
  • Times Square - 7 min walk - 0.6 km
  • Columbus Circle - 7 min walk - 0.7 km
  • Rockefeller Center - 10 min walk - 0.9 km
  • Grand Central Terminal - 2 min drive - 2.1 km

Getting around

  • 57 St. - 7 Av Station - 2 min walk
  • Grand Central - 42 St. Station - 19 min walk
  • John F. Kennedy International Airport (JFK) - 59 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Library Bar - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Premier Deli - ‬2 min walk

About this property

The Luxury Collection Hotel Manhattan Midtown

Luxury New York hotel in Manhattan with a 24-hour fitness centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 8 meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury The Luxury Collection Hotel Manhattan Midtown. For a fee, parking is available.

This 5-star New York hotel is smoke free.

  • 1 building
  • 562 guestrooms or units
  • 54 levels
  • Built in 1990
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Luxury Collection Hotel Manhattan Midtown offers 562 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 95 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dabble Restaurant & Bar

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business centre
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 54 floors
  • Banquet hall
  • Built in 1990
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 25 per person
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.
    Guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London NYC
London NYC Hotel
London NYC Hotel New York
London NYC New York
NYC London
The London Nyc Hotel New York City
London Nyc New York City
London Hotel New York
The London NYC
Conrad New York Midtown
The Luxury Collection Hotel Manhattan Midtown Hotel
The Luxury Collection Hotel Manhattan Midtown New York
The Luxury Collection Hotel Manhattan Midtown Hotel New York

Frequently asked questions

What is the cancellation policy at The Luxury Collection Hotel Manhattan Midtown?

The Luxury Collection Hotel Manhattan Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Luxury Collection Hotel Manhattan Midtown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Luxury Collection Hotel Manhattan Midtown on 15 Dec 2024 start from AU$731.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Luxury Collection Hotel Manhattan Midtown?

Yep, The Luxury Collection Hotel Manhattan Midtown has secured covered valet parking for USD 95 per day.

What makes The Luxury Collection Hotel Manhattan Midtown a romantic place to stay?

A lounge bar and 24-hour room service, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at The Luxury Collection Hotel Manhattan Midtown.

Is The Luxury Collection Hotel Manhattan Midtown family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that The Luxury Collection Hotel Manhattan Midtown is a hit with families.

Does The Luxury Collection Hotel Manhattan Midtown serve breakfast?

Yeah, cooked-to-order breakfast is offered daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at The Luxury Collection Hotel Manhattan Midtown?

No, The Luxury Collection Hotel Manhattan Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Luxury Collection Hotel Manhattan Midtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Luxury Collection Hotel Manhattan Midtown?

Check-in begins at 3 PM. Check-out time is noon.

The Luxury Collection Hotel Manhattan Midtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 560 out of 1003 reviews" "
Rating 8 - Good. 260 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 44 out of 1003 reviews" "
Rating 2 - Terrible. 39 out of 1003 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zichang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice one, great living experience
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great hospitality and great location
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room review
The first suite had a broken thermostat and it was very hot. It took 5 calls over 4 hours to get the issue resolved and they moved us to another suite. The restaurant was a joke. The server was not interested in waiting on us. I ordered a hamburger and I specified I wanted it medium rare and it came well done! For $38 it should have been right. The server never came back and we had to hunt him down to get ketchup. The bill came and the service charge was added to the bill.( there were three adults and one child). Then there was a separate line for a gratuity! The service was nonexistent and the prices were exorbitant. The hotel was lovely once the room issues were resolved. I would recommend the hotel. Avoid the restaurant at all costs!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Outstanding Service
Great check in, excellent customer service, quiet, clean and centrally located in the heart of the city. The only minor downside are the pillows. We would definitely stay again and highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

LeRoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly, we had a few small glitches but nothing too major
Stayed 3 nights in Jul 2024

2/10 Terrible

Xu

Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

6/10 Okay

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Weren't able to check in until 5 hours past check in at 3pm. Over booked and lied about it saying the cleaning staff were slow and then gave us a room without the pullout sofa bed that we booked. They did take off the cheaper of the two nights but initially only wanted to comp us a dinner in the restaurant. Location is great and very spacious especially for a hotel room in NYC.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nereyda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Izabella, Chicago

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Located in a perfect location within walking distance to Central Park and Times Square. Our suite was stunning and spacious!
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lights in the bathroom not working, mini bar glasses dirty, towels had holes in them, restaurant breakfast service bellow par, room cleaning service was not provided daily
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Collection Best Hotel For Touring NYC
We had an exceptional time staying at the Luxury Collection hotel. Its location was ideal for us to be able to walk to and from the top sites in the city. We will definitely choose this hotel again when we visit NYC in the near future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Jul 2024

4/10 Poor

Hassan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Dana, apex

Stayed 4 nights in Jul 2024

10/10 Excellent

Robin, Long Beach Township

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff. Comfortable quiet hotel in the middle of midtown. Convenient location.
Stayed 1 night in Jul 2024

10/10 Excellent

Trane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Srikrishna, South Windsor

Business traveller
Liked: Property conditions & facilities
Luxury hotel for sure, nice location, etc. For the price they charge, they should include breakfast or at least have a free coffee. Don’t expect any at this location.
Stayed 1 night in Jul 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok. I wouldn’t say it is “luxury” or rate it 5 stars. It is clear they are under staffed but if there was more staffing to help with requests, it would be a better experience. For example, waited over 2 hours for someone to bring sheets/blankets/pillows for pull out sofa. No one came to clean up room at all on second day. Called hotel service a couple times only to ring and ring and ring and never answer. This isn’t high quality service.
Stayed 3 nights in Jul 2024

8/10 Good

Yitshak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good hotel choice for manhattan! A few smaller issues: tiny lobby with almost no seating area, feels claustrophobic, likely a typical manhattan hotel issue. Minibar is censured and full, no way to refrigerate anything such as water or anything you bring with you. Took long after 4pm to get the room, but we got nice rooms eventually.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

JUNG HWA

Stayed 6 nights in Jul 2024