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The St. Regis New York

5.0 star property
Hotel with a 24-hour fitness centre, steps from 5th Avenue
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis New York

Exterior
Suite, 1 Bedroom | Living area
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Reception
Meeting facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
  • Room service
  • Breakfast available
  • Parking available
  • Housekeeping
  • Gym
The price is AU$1,411
includes taxes & fees
4 Jan - 5 Jan 2025

Explore the area

Map
Two East 55th St, New York, NY, 10022
  • 5th Avenue
    1 min walk
  • Trump Tower
    2 min walk
  • Museum of Modern Art
    5 min walk
  • New York, NY (LGA-LaGuardia)
    34 min drive

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 377 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bentley)

Suite, 1 Bedroom (Bentley) | Living area

Suite, 1 Bedroom (Bentley)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Grand Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (St. Regis Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (St. Regis Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Astor Suite)

Suite, 1 Bedroom, Non Smoking (Astor Suite)

Suite, 1 Bedroom, Non Smoking (Astor Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Madison Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Madison Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Fifth Avenue Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Fifth Avenue Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Madison Suite)

32-inch TV with satellite channels

Suite, 1 Bedroom, Non Smoking (Madison Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 91 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Living room

Studio, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Double Bed, Corner

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Grand Suite, 1 Double Bed, Corner

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 130 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Pillow-top bed
  • 102 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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Spa
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Free WiFi
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4.5 out of 5, Wonderful, (1003)
The price is AU$2,135
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

New York

The St. Regis New York places you in the centre of New York, steps from 5th Avenue and within a short 5-minute stroll of Museum of Modern Art. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour fitness centre and a business centre. Added amenities include laundry facilities, concierge services and a 24-hour front desk. Each morning full breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this Manhattan hotel include St. Patrick's Cathedral and Central Park.

What's nearby

  • 5th Avenue - 1 min walk
  • Radio City Music Hall - 8 min walk
  • Rockefeller Center - 9 min walk
  • Broadway - 11 min walk
  • Times Square - 15 min walk

Getting around

  • 5 Av.-53 St. Station - 4 min walk
  • Grand Central - 42 St. Station - 15 min walk
  • Newark Liberty Intl. Airport (EWR) - 45 min drive

Restaurants

  • ‪Black Fox Coffee Co. - ‬1 min walk
  • ‪Clement - ‬1 min walk
  • ‪Papillon - ‬3 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪Michael's Restaurant - ‬2 min walk

About this property

The St. Regis New York

Hotel with a 24-hour fitness centre, steps from 5th Avenue
A computer station is on site and WiFi is free in public spaces. A business centre and 13 meeting rooms are available. Event space at this hotel measures 3944 square feet (366 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The St. Regis New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This New York hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 19 levels
  • 3944 sq ft of conference space
  • 366 sq. m of conference space
  • Built in 1904
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
The St. Regis New York offers 238 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite televisions are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 88.79 per day)
  • Valet parking on site (USD 88.79 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 43 per person

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 3,944 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • In-room roll-in shower
  • Lift
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 137.77 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 57.38 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 43 per person
  • Self-parking fee: USD 88.79 per day
  • Valet parking fee: USD 88.79 per night (in/out privileges)
  • Rollaway bed fee: USD 137.77 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York St. Regis
Regis Hotel
St. Regis New York
St. Regis New York Hotel
New York City St Regis
St Regis Hotel New York
St Regis New York City
The St. Regis New York Hotel New York City
St. Regis
St. Regis New York Hotel
St. Regis New York
St. Regis
Hotel The St. Regis New York New York
New York The St. Regis New York Hotel
Hotel The St. Regis New York
The St. Regis New York New York
St. Regis Hotel
The St. Regis New York Hotel
The St. Regis New York New York
The St. Regis New York Hotel New York

Frequently asked questions

Is parking available at The St. Regis New York?

Yep, The St. Regis New York has a self car park for USD 88.79 per day.

How much does it cost to stay at The St. Regis New York?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at The St. Regis New York on 4 Jan 2025 start from AU$1,319.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The St. Regis New York family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The St. Regis New York is a hit with families.

Does The St. Regis New York serve breakfast?

Sure does, full breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at The St. Regis New York?

No, The St. Regis New York does not offer an airport shuttle service.

What time are check-in & check-out at The St. Regis New York?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at The St. Regis New York?

No, only service animals are allowed.

The St. Regis New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 202 reviews" "
Rating 8 - Good. 21 out of 202 reviews" "
Rating 6 - Okay. 11 out of 202 reviews" "
Rating 4 - Poor. 6 out of 202 reviews" "
Rating 2 - Terrible. 10 out of 202 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kenneth

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Until the lobby/dining refurbishments are finished, the hotel has nothing to offer but a long walk through basement hallway. Seriously. The cost of this misery remained astonishingly high. My room, during a period when the hotel was not at full occupancy, was on the third floor facing an alleyway. You shouldn’t have to complain to receive a modicum of respect
Stayed 2 nights in Aug 2024

10/10 Excellent

Alireza, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in beautiful location
Stayed 6 nights in Jul 2024

8/10 Good

Syed Kaleem Jafar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was partially under renovation, which caused an issue with lifts. Lastly, I had requested requested the last day of statement which is yet to be received. Regards
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you Omar for making your son’s birthday weekend one of the best vacations yet. We will be staying at the St Regis in Punta Mita and are looking forward to it after this experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy quick stay
We stayed for a couple of days/nights in one of their deluxe suites. The butler service was incredible, very courteous prompt, willing to help in any way. The rooms were very clean, in fact cleaned a couple of times during the day if we needed. They were working on the lobby. Although you needed to go to substitute lobby, all personnel were very nice directly us where to go. We can not wait to have our next trip into NYC & stay at the St. Regis
Stayed 2 nights in Jul 2024

10/10 Excellent

Tressa

Stayed 3 nights in Jul 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Contact me please ASAP!!!
i was charged for the room twice and knowone will call me or credit me. 817-937-9203 is my cell ascearce@441toyota.com
Stayed 3 nights in Jul 2024

2/10 Terrible

Bernie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is under construction’ Air conditioning did not work one day.
Stayed 2 nights in Jul 2024

10/10 Excellent

othman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cc
Stayed 1 night in Jul 2024

10/10 Excellent

Omar

Stayed 1 night in Jul 2024

10/10 Excellent

ISOBEL

Travelled with group
Liked: Amenities
Loved the care and comfort as well as the quiet , calm ,gracious atmosphere !
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohammed

Liked: Cleanliness
Stayed 12 nights in Apr 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The St Regis never fails when it comes to guest experience. A
Stayed 1 night in May 2024

2/10 Terrible

Michael, Colleyville

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This felt like a bait and switch. The hotel was under construction and the entire lobby and restaurant and bar were closed. Felt like a prison. The checkin "upgraded" us from our king to a "bigger" room. What a joke. it wasn't bigger just a room with two full beds that felt like they were mattresses bought on sale at kmart before they went bankrupt. She staff were indifferent. Absolutely not worth a grand a night. Expedia should have told us details of the construction before booking. I would have stayed at the four seasons.
Stayed 2 nights in May 2024

4/10 Poor

AHMET CELALETTIN

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
There was a renovation going on… They should have stop booking rooms under these conditions…
Stayed 3 nights in May 2024

10/10 Excellent

Nikki

Stayed 2 nights in Apr 2024

4/10 Poor

Nancy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel lobby and restaurants are all under construction. We were never notified of this ahead of time. In fact, we were getting emails about booking dinner in the restaurant which was not even open. Our room was not ready at 5:45 pm for check in. Instead of the 2 double bed room, we got a one bed and a roll away bed. Secondly, the hot water facet shut off after 30-45 seconds in the bathroom. There was no hot water in the bathtub. When we tried to place our breakfast order Friday evening for Saturday morning, the staff was rude and did not want to take our order. We thought we would have a wonderful weekend bridal shopping for my daughter. The hotel was a huge disappointment.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We chose the St.Regis for its famous lobby and bar and classic charm. We were not told until just before our arrival that the lobby was being renovated and off limits and the bar and restaurant were closed. We understand those are being modernized and the beautiful rooms will also be modernized. Exactly what we do not want, so we will not return.
Stayed 2 nights in Apr 2024

2/10 Terrible

Monica

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

JUSTIN M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great a little disappointing Hotels.com did not advise us Lobby, Restaurant and Bar all under construction.
Stayed 2 nights in Mar 2024

10/10 Excellent

James, Westmont

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The remodeling was bothersome
Stayed 2 nights in Mar 2024

2/10 Terrible

Wellington, New York

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Very expensive and very poor service.
Stayed 4 nights in Mar 2024

10/10 Excellent

Sunita, New Fairfield

Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experience was fantastic in everyway
Stayed 3 nights in Jan 2024