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voco The Franklin New York by IHG

3.5 star property
Hotel with a 24-hour front desk, near 5th Avenue

Photo gallery for voco The Franklin New York by IHG

Exterior
Point of interest
City view from property
Cafe
Premium bedding, pillow-top beds, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi
The current price is AU$542
includes taxes & fees
30 Mar - 31 Mar

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Central Park
    ‪9 min walk‬
  • Metropolitan Museum of Art
    ‪12 min walk‬
  • Times Square
    ‪6 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible (Cosy, Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Cosy, Communications)

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Premium Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Individually decorated
Air conditioning
TV
Hypo-allergenic bedding
Renovated in 2020
Blackout curtains
Premium bedding
Pillow-top bed
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room, 2 Queen Beds, Non Smoking

Courtyard by Marriott New York Manhattan/Upper East Side

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
4.2 out of 5, Very good, (1115)
The price is AU$764
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Courtyard by Marriott New York Manhattan/Upper East Side

About the area

New York

Voco The Franklin New York by IHG places you in the centre of New York, within just a 15-minute stroll of popular places like Central Park and Metropolitan Museum of Art. Highlights at this boutique hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe and coffee/tea in a common area. There's also the convenience of self parking. .Attractions within a 30-minute walk of this Manhattan hotel include Mount Sinai Hospital and American Museum of Natural History.

What's nearby

  • Central Park - 9 min walk - 0.8 km
  • Metropolitan Museum of Art - 12 min walk - 1.1 km
  • Mount Sinai Hospital - 13 min walk - 1.1 km
  • Broadway - 6 min drive - 4.0 km
  • Times Square - 6 min drive - 4.3 km

Getting around

  • 86 St. Station (Lexington Av.) - 2 min walk
  • New York Harlem 125th St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Paris Baguette - ‬2 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Variety Coffee Roasters - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Bocado Cafe - ‬1 min walk

About this property

voco The Franklin New York by IHG

Hotel with a 24-hour front desk, near 5th Avenue
There's a coffee shop/cafe on site. WiFi is free in public spaces. The boutique voco The Franklin New York by IHG also features multilingual staff, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of voco The Franklin New York by IHG was completed in October 2020.

This New York hotel is smoke free.

  • 49 guestrooms or units
  • 9 levels
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
Voco The Franklin New York by IHG offers 49 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)
  • Secured parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Weight limit: 67 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 11.48 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

Frequently asked questions

What is the cancellation policy at voco The Franklin New York by IHG?

Voco The Franklin New York by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at voco The Franklin New York by IHG?

As of 6 Mar 2025, prices found for a 1-night stay for 2 adults at voco The Franklin New York by IHG on 30 Mar 2025 start from AU$523.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at voco The Franklin New York by IHG?

Yep, voco The Franklin New York by IHG has a secured self car park for USD 45 per day.

Is there a free airport shuttle available at voco The Franklin New York by IHG?

No, voco The Franklin New York by IHG does not offer an airport shuttle service.

What time are check-in & check-out at voco The Franklin New York by IHG?

Check-in begins at 3 PM. Check-out time is noon.

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 497 out of 707 reviews
Rating 8 - Good. 154 out of 707 reviews
Rating 6 - Okay. 29 out of 707 reviews
Rating 4 - Poor. 13 out of 707 reviews
Rating 2 - Terrible. 14 out of 707 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanksgiving visit
We stayed over Thanksgiving whilst visiting our son who lives locally. The room was small for price we paid but fortunately we were out a great deal with our family. Staff very helpful and friendly. Hotel clean, warm and comfortable. Will stay again when we next visit.
Stayed 6 nights in Nov 2024

10/10 Excellent

JIEUN

Stayed 2 nights in Nov 2024

10/10 Excellent

Paula

Stayed 6 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really small room and toilet!
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenyon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Quite possibly the smallest room I’ve ever stayed in but very well equipped. It had everything I needed plus a small convenience shop in the lobby. Looking at the charming hotel marquee and front door I thought I was entering an older hotel but it was just the opposite. Very modern and clean vibe
Stayed 1 night in Dec 2024

10/10 Excellent

Alison

Stayed 2 nights in Oct 2024

10/10 Excellent

Ronak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Nov 2024

8/10 Good

Ann Elizabeth

Liked: Cleanliness
No coffee. Ridiculous
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay if you need to be on the UES
Stayed 3 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 4 nights in Oct 2024

10/10 Excellent

Maranda

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel in a perfect location. Loads of restaurants, cafes nearby and of course central park was super close. Wonderful staff, Jeremy at the reception gave brilliant dining recommendations. The room was small but okay for a short trip.
Stayed 3 nights in Oct 2024

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overlooked. Hidden gem
Awesome staff. EVERYDAY! Friendly and accommodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sean

Stayed 1 night in Oct 2024

10/10 Excellent

Carole, West Hurley

Travelled with family
Liked: Property conditions & facilities
Quiet and comfortable decor, calming and classic amidst the hectic city neighborhood. Convenient location.
Stayed 8 nights in Oct 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean with kind, helpful staff. The WiFi worked well and the area is quiet at night, but convenient with food, subway, Central Park nearby. I appreciated the free water (seltzer as well), coffee and tea. There is also a snack shop with microwave and self checkout for the food. All of those conveniences helped to make things so easy.
Stayed 2 nights in Oct 2024

6/10 Okay

Hugh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, check room size carefully before rent
Over $1400 was way too much for a room so small. We were induced by a per night cost of $500 something but in the end it was much more expensive. The room was very nice but so small it induced claustrophobia in one of the three of us. Also, there was no where to sit other than on the bed.
Stayed 2 nights in Oct 2024

8/10 Good

Suzy G.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good value specially because of location. The only negative was room being very small with barely space for my luggage.
Stayed 5 nights in Oct 2024

8/10 Good

Bruce

Stayed 5 nights in Sep 2024

8/10 Good

Simone

Liked: Cleanliness, staff & service, room comfort
Great location
The location is excellent—very close to the park, within walking distance of museums. The building is old—so a quaint, awesome old elevator, beautiful building. The rooms are well appointed but very small. Super comfy bed and linens. Plenty of outlets, complimentary water, good shower, safe in room, windows do open, 24-hour front desk staff and a self serve concession for small items. There are two sets of two stairs to enter the building. One elevator, our door didn’t shut all the way on its own, we could hear our neighbors (and they could probably hear us), a bit expensive for the size but it is a great manhattan location so there you go.
Stayed 2 nights in Oct 2024

10/10 Excellent

barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience from check-in to check-out; attentive polite staff! Everyone, even other guests seemed happy! Will definitely come back when were back in Nyc again! Loved the bird theme throughout....
Stayed 1 night in Oct 2024