Ratings based on 69 Verified Reviews

Real reviews from guests who’ve stayed
4.3 out of 5
88% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
3.8 Room comfort
3.7 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 28 Apr. 2021 on Hotels
5 out of 5
by A verified traveller

Highly recommended

Posted 17 Mar. 2021 on Hotels
Value for money with friendly staff.
5 out of 5
by A verified traveller

Posted 1 Feb. 2021 on Expedia
Great location and staff services. The place is not new but very clean and with all the amenities you need for a couple days away from home
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 27 Jan. 2021
5 out of 5
by A verified traveller

Great place to stay!

Posted 27 Jan. 2021 on Hotels
Great place to stay. Staff were so nice and friendly and the rooms motel backs on to the lake so great location. We look forward to staying there again.
5 out of 5
by A verified traveller

Posted 10 Jan. 2021 on Expedia
The couple at reception were friendly and welcoming; we booked the garden view room but they upgraded us to the waterfront view room free of charge. The rooms were a bit outdated but were clean and comfortable. The property was close to other convenient amentities such as cafes and shops, and there was parking on-side. Would stay there again.
Comment from Hotel Management
10 Jan. 2021 by Hillary , Hotel Management
Thank you for staying with us and taking the time for a review - we will pass your comments on to the cleaning staff as they do a great job - old but well cared for and they take pride in their work - wishing you happy and safe travel for the future and hope to see you again
5 out of 5
by A verified traveller

Water front!

Posted 10 Dec. 2020 on Hotels
Staff was friendly and helpful. The water front view was beautiful! I really enjoyed that view at night and morning: )
Comment from Hotel Management
10 Dec. 2020 by Hillary, Hotel Management
Thank you for staying with us and for your kind review - we are glad that you did get to enjoy the water views there is always lots to watch and entertain while sitting by the bay - happy and safe travels for the future
5 out of 5
by A verified traveller

Posted 31 Oct. 2020 on Hotels
Old style motel clean with friendly staff and on waterfront.Bed was comfortable and walking distance to shops and Swansea Hotel with great meals.
Comment from Hotel Management
31 Oct. 2020 by Hillary, Hotel Management
Thanks so much for staying with us and for your lovely review we are glad you enjoyed your stay and hope to see you in the future until then happy and safe travels
5 out of 5
by A verified traveller

Posted 18 Oct. 2020
Comment from Hotel Management
18 Oct. 2020 by Hillary, Hotel Management
Thank you for staying with us and for your kind rating we are glad you enjoyed your stay and wish you happy and safe travels for the future
3 out of 5
by A verified traveller

Average

Posted 14 Oct. 2020 on Hotels
The location next to the lake is fantastic with beautiful views and a little jetty out the back for a spot of fishing, but it's also next to the main road which makes it fairly noisy during rush hour. Service was very friendly and accommodating, but the room is very dated (originally from the 1970s probably) with a few random features modernised, most probably because they had to be. Bed was old and well worn and not that comfortable, but it was okay for one night.
Comment from Hotel Management
14 Oct. 2020 by Hillary, Hotel Management
Thank you for staying with us and we wish you safe travels for the future - we were glad to upgrade you to a waterfront room as a standard was booked and we have not had guests comment on road traffic when staying on the waterfront before - beds are Sealy commercial wishing you more pleasant stays for the future