6/10 Okay
Patrisha
Travelled with family and small children
1 Dec 2024
Liked: Property conditions & facilities
The people that run this property are horrendous when it comes to communication. My booking confirmation stated that I would receive an email 24hrs before my check in time explaining how to check in. I never received it. I then couldn’t find anyway to contact them on the booking. I searched and found an address for another set of apartments run by the same people in which I did find a contact number for. After all of that I called them to ask about the email I was supposed to receive and was assured I would receive a txt by 3pm. I did not I then called again at 3:30pm to ask what was going on. They told me they would text me straight away. It took another 30mins to receive the txt by which it was an hr past check in. This made for a horrible experience overall. The bed was not the most comfortable and the toilet placement is a joke. My partner and I are both tall and we had to use the toilet sideways as our legs were too long to sit correctly on the toilet. The shower is also missing a door so water goes everywhere.
Patrisha
Stayed 1 night in Nov 2024