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Grey Street Hotel

3.5 star property
Eco-certified hotel with full-service spa and 24-hour front desk

Photo gallery for Grey Street Hotel

Exterior
Deluxe Twin Room
Couples treatment room(s), body treatments, hot stone massages
Lobby sitting area
Junior Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Room service
  • Spa
  • Bar
  • 24/7 front desk
The current price is AU$112
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Castle Keep
    ‪3 min walk‬
  • Quayside
    ‪11 min walk‬
  • St. James' Park
    ‪11 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

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Newcastle City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,001 reviews
The price is AU$156
includes taxes & fees
27 Apr - 28 Apr
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About the area

Newcastle-upon-Tyne

Grey Street Hotel puts you in the heart of Newcastle-upon-Tyne, within just a 10-minute stroll of Castle Keep and Tyne Bridge. Highlights at this eco-friendly hotel include a full-service spa and in-room free WiFi. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. Monument Bar is the hotel's own lobby lounge. Other amenities include free Wi-Fi in public areas and laundry facilities. On weekend mornings full breakfast is served between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 3.5-property class Newcastle City Center hotel include Chinatown and Quayside.

What's nearby

  • Castle Keep - 3 min walk - 0.3 km
  • Tyne Bridge - 7 min walk - 0.7 km
  • Quayside - 11 min walk - 1.0 km
  • St. James' Park - 11 min walk - 1.0 km
  • Gateshead Millennium Bridge - 13 min walk - 1.1 km

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle (NCL-Newcastle Intl.) - 14 min drive

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Flares - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

Eco-certified hotel with full-service spa and 24-hour front desk
Grey Street Hotel offers its guests a full-service spa. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Grey Street Hotel also features a terrace, concierge services, and laundry facilities.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish

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Front of property

County Hotel & County Aparthotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$144
includes taxes & fees
27 Apr - 28 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge

Restaurants on site

  • Monument Bar

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Monday, Tuesday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What is the cancellation policy at Grey Street Hotel?

Grey Street Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grey Street Hotel?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Grey Street Hotel on 27 Apr 2025 start from AU$111.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grey Street Hotel?

The closest beach to Grey Street Hotel is Longsands Beach (13.2 km).

Is there a spa on site at Grey Street Hotel?

Yep, there is an onsite spa at Grey Street Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes Grey Street Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grey Street Hotel.

Does Grey Street Hotel serve breakfast?

You bet, our visitors are hooked on the full breakfast here! Offered at weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grey Street Hotel?

No, Grey Street Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Grey Street Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grey Street Hotel?

Dogs are welcome at Grey Street Hotel, with food and water bowls on offer.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eamonn

Stayed 6 nights in Oct 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Jan 2025

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

More of a hostel than a hotel. Avoid.

More like a hostel than a hotel. Dark dingy room looking onto a brick wall. Other guests playing music and tv loudly until 4am. Would not recommend to stay here, especially with children. The staff are just young girls who aren’t interested in customer service and just want to get you checked in and checked out as soon as possible without a smile.
Stayed 2 nights in Jan 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Grey street hotel

Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

LESZEK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location of this hotel and that there is parking really close by. Our room was on the street side and it was really noisy until late so if you have children I would recommend you check where your room is. But the rooms are clean and have nice facilities such as an iron and ironing board
Stayed 2 nights in Dec 2024

6/10 Okay

Stephen

Stayed 1 night in Jan 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location fantastic staff lovely but it's right next to a nightclub playing music till 03:00 am.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

The stay was amazing, I had the standard double room, it was clean, well presented, tidy, comfortable. The staff were great and friendly. Facilities were great. Perfect location a short walk from Newcastle Central Railway station and just round the corner from Monument Metro station. 10/10 definitely recommend
Stayed 3 nights in Dec 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Great location, but very dated. Nice staff
Stayed 1 night in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Konstantinos, Kidlington, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities
Central location. Restaurants, bars, café everything is within easy reach. Great value. Staff was polite and smiling. Big room however very few furniture. If for example we had dinner in we would have trouble sitting down to it. No mains plugs next to bedside tables; it would either be the cell phone charging or the bedside lamps. And the lamps couldn't be used for reading either. Bathroom was good but a big step to get in and out of the tub. No handle either. Showerhead fixed to the wall which I find as a negative.
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

amanda

Liked: Staff & service

Good location

Ok stay. Was not quite what we expected. Room had a bad smell but in fairness we didn’t inform the hotel till we left. Breakfast was excellent. Best cooked breakfast I’ve had anywhere
Stayed 2 nights in Dec 2024

10/10 Excellent

Nichola, Aberdeenshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at this hotel, rooms were decorated lovely & everything was very clean. Had an issue with the shower on the first morning however the staff were quick to respond and organised another room for us to move to straight away.
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant staff and service were great. Although when attempting to but three bottles of wine for our table first three choices on menu were unavailable. As was the rib eye steak for 2 of us. Food apart from that was really good. But the noise from the cocktail bar DJ is horrendous on both the nights we ate there. So not a place for a quiet restaurant experience.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception upon arrival- professional, knowledgeable and accommodating. Plans had changed and offered alternative room which was fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely weekend staff Friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing place
Stayed 3 nights in Nov 2024