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Grey Street Hotel

3.5 star property
Hotel with a full-service spa, a quick walk to Castle Keep
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grey Street Hotel

Exterior
Deluxe Twin Room
Lobby sitting area
Junior Suite
Couples treatment room(s), body treatments, hot stone massages

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Spa
  • 24/7 front desk
The price is AU$135
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
2-12 Grey Street, Newcastle-upon-Tyne, England, NE1 6EE
  • Newcastle-upon-Tyne St. Nicholas' Cathedral
    2 min walk
  • Newcastle-upon-Tyne Theatre Royal
    3 min walk
  • Castle Keep
    3 min walk
  • Newcastle (NCL-Newcastle Intl.)
    14 min drive

Room options

View all photos for Standard Twin Room

Premium bedding, in-room safe, individually decorated, desk

Standard Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, individually decorated, desk

Deluxe Twin Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, individually decorated, desk

Junior Suite

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
TV
Blackout curtains
Premium bedding
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Maldron Hotel Newcastle

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1006)
The price is AU$158
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Maldron Hotel Newcastle

About the area

Newcastle-upon-Tyne

Grey Street Hotel puts you in the heart of Newcastle-upon-Tyne, within just a 10-minute stroll of Castle Keep and Tyne Bridge. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with reflexology and mani/pedis. Business travelers can take advantage of 3 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Full breakfast is available at weekends between 8:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Places within a 15-minute walk of this 3.5-property class Newcastle City Center hotel include Chinatown and Quayside.

What's nearby

  • Castle Keep - 3 min walk
  • Tyne Bridge - 7 min walk
  • Chinatown - 8 min walk
  • Quayside - 11 min walk
  • St. James' Park - 11 min walk

Getting around

  • Monument Station - 5 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle (NCL-Newcastle Intl.) - 14 min drive

Restaurants

  • ‪Miller & Carter - ‬1 min walk
  • ‪Revolución de Cuba - ‬3 min walk
  • ‪Alvinos - ‬2 min walk
  • ‪Flares - ‬1 min walk
  • ‪Pizza Punks - ‬1 min walk

About this property

Grey Street Hotel

Hotel with a full-service spa, a quick walk to Castle Keep
Grey Street Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. The business-friendly Grey Street Hotel also features a terrace, coffee/tea in common area, and concierge services.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

  • 49 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grey Street Hotel offers 49 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend full breakfast available 8:00 AM to 10:30 AM for a fee: GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 24 December and 26 December.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 7.5 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

What is the cancellation policy at Grey Street Hotel?

Grey Street Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grey Street Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Grey Street Hotel on 2 Jan 2025 start from AU$135.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Grey Street Hotel?

The closest beach to Grey Street Hotel is Longsands Beach (13.2 km).

Is there a spa on site at Grey Street Hotel?

Yep, there is an onsite spa at Grey Street Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

What makes Grey Street Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Grey Street Hotel.

Does Grey Street Hotel serve breakfast?

You bet, our visitors are hooked on the full breakfast here! Offered at weekends from 8:00 AM to 10:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grey Street Hotel?

No, Grey Street Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Grey Street Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Grey Street Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grey Street Hotel?

Dogs are welcome at Grey Street Hotel, with food and water bowls on offer.

Grey Street Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1004 reviews" "
Rating 8 - Good. 288 out of 1004 reviews" "
Rating 6 - Okay. 88 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 10 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Why would you choose anywhere else to stay in Newcastle? Walking distance from central station and good for all central attractions. Beds and linen are unbelievably good
Stayed 1 night in Sep 2024

10/10 Excellent

Vivian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so cute and we couldn’t beat the location! Parking not too far from the hotel, walk is a tad steep but very doable!
Stayed 1 night in Sep 2024

8/10 Good

Dorothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, fairly central and great if going to The Glasshouse. Breakfast very good and staff were extremely friendly. Really enjoyed returning to this hotel and will do so again. The only downside to our room (26) was it has a very small shower cubicle and the windows were quite dirty though understand that there are works going on in the area and this could account for it.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a couple of days here on our way to Aberdeen. Good central hotel. Really enjoyed Newcastle
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Stayed 1 night in Sep 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay many thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated. Staff helpful and room was clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but lovely room. Great bathroom. Perfect location for Newcastle city centre
Stayed 2 nights in Aug 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Had some issues, older mattress was not very comfortable but as only for 2 nights made do. Diner menu was not available on night I wanted to eat so had to make do with lunch menu. The associated massage location had decided not to open the day I arrived; my fault for not booking ahead but still was disappointing. Have to say staff were all great and did what they could to make it a good experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a warm welcome at check in. We had arrived earlier than 3pm and were allowed to leave our bags no problem Our room was on first floor, there were stairs and a lift on site. The room was comfortable and had everything you needed. Including White company toiletries, coffee & tea making facilities, hairdryer, iron & ironing board. The bed was very comfortable and the pillows were lovely and soft (squidgy). There was temperature controls too. Our room was above the Leila Lily's bar so we did have music noise till just after 10pm. As it was an internal room we didnt have any road noise We didnt opt for the on site breakfast , it is available for £15 in advance or £17 on the day. Location is excellent for the shops, Theatre Royal, quayside and bars & restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

KATHRYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Hotel was lovely, clean very central the only complaint is that the bed wasn’t very comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less than 5 minutes walk to restaurants, bars and main shopping area. Also only 5 mins walk to quayside area with more restaurants and bars. 5 mins walk to railway station. Great location. First class breakfast cooked to order with plenty of choice. Good value for money hotel. Would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and comfortable room in the heart of the city. Very nice facilities. Great city neighborhood with excellent restaurants and bar areas.
Stayed 2 nights in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Just fine
The hotel is in a great location but a bit worn and absolutely the worst water pressure in the shower. This may be because we were on the top floor but it was little more than a drip. The staff was hit or miss on friendliness.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night
Smooth check in (friendly), unique and beautiful room, comfortable bed
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out, I received excellent service and would recommend this Hotel to any prospective Guests.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia, El Paso

Stayed 3 nights in Jul 2024

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing.
At most 3 stars. ‘Spa’ apparently means services like nails, not an actual spa. Felt short changed by that.
Stayed 1 night in Jul 2024

8/10 Good

Louise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024