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The Roker Hotel, BW Premier Collection

4.0 star property
Eco-certified Sunderland hotel in Roker with 3 restaurants
VIP Access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Roker Hotel, BW Premier Collection

Individually decorated, individually furnished, desk, laptop workspace
Exterior
Individually decorated, individually furnished, desk, laptop workspace
Reception
Executive Room, 1 Double Bed, Non Smoking | Bathroom

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Parking included
    Parking included

Explore the area

Map
Roker Terrace, Sunderland, England, SR6 9ND
  • Whitburn Sands
    13 min walk
  • Stadium of Light
    4 min drive
  • Sunderland Empire
    4 min drive
  • Newcastle (NCL-Newcastle Intl.)
    31 min drive

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is AU$126
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Sunderland

The Roker Hotel, BW Premier Collection places you in the centre of Sunderland, within just a 15-minute stroll of Whitburn Sands and National Glass Centre. Highlights at this eco-friendly hotel include 3 restaurants, free self-parking and a bar/lounge. .Poetic License serves soul food and is open for lunch and dinner. Business amenities include 2 meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:30 AM. .Attractions within a 30-minute drive of this 4-property class Roker hotel include Quayside and St. James' Park.

What's nearby

  • Whitburn Sands - 13 min walk - 1.1 km
  • Stadium of Light - 4 min drive - 2.8 km
  • Sunderland Empire - 4 min drive - 3.1 km
  • University of Sunderland - 5 min drive - 3.4 km
  • Port Of Tyne - 17 min drive - 17.4 km

Getting around

  • Seaburn Station - 2 min drive
  • St. Peter's Station - 3 min drive
  • Newcastle (NCL-Newcastle Intl.) - 31 min drive

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Eco-certified Sunderland hotel in Roker with 3 restaurants
There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, multilingual staff, and coffee/tea in common area are also featured at the eco-certified The Roker Hotel, BW Premier Collection. Free self parking is available.

This 4-star Sunderland hotel is smoke free.

  • 43 guestrooms or units
  • 3 levels
  • 3 dining venues
  • Deli
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
The Roker Hotel, BW Premier Collection offers 43 accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a rainfall showerhead and a hydromassage showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Let There Be Crumbs
  • Poetic License

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests might experience some noise from the bar located downstairs.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 12.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Is parking available at The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection has a free self car park.

How much does it cost to stay at The Roker Hotel, BW Premier Collection?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Roker Hotel, BW Premier Collection on 1 Dec 2024 start from AU$107.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Roker Hotel, BW Premier Collection?

Yep, The Roker Hotel, BW Premier Collection is a short 13-minute walk from Whitburn Sands.

What makes The Roker Hotel, BW Premier Collection a romantic place to stay?

Ocean-view dining and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Roker Hotel, BW Premier Collection.

Does The Roker Hotel, BW Premier Collection serve breakfast?

You bet, cooked-to-order breakfast is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at The Roker Hotel, BW Premier Collection?

No, The Roker Hotel, BW Premier Collection does not offer an airport shuttle service.

Is there a bar or restaurant at The Roker Hotel, BW Premier Collection?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone? The dining venue is closed on Sunday. The dining venue is closed seasonally each year from December 25 until December 26. The dining venue is closed on New Year's Eve.

What time are check-in & check-out at The Roker Hotel, BW Premier Collection?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Roker Hotel, BW Premier Collection?

No, only service animals are allowed.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 303 out of 715 reviews" "
Rating 8 - Good. 246 out of 715 reviews" "
Rating 6 - Okay. 106 out of 715 reviews" "
Rating 4 - Poor. 40 out of 715 reviews" "
Rating 2 - Terrible. 20 out of 715 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Very good hotel good service clean and v friendly and helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 4 nights in Jul 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service
A little dated, layout like a rabbit warren lots of coridors and stairs so not so great if your of restricted mobility
Stayed 1 night in Jul 2024

4/10 Poor

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Tebogo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattress in my room was worn out and needed to be replaced. However generally I everything was fine.
Stayed 5 nights in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
The hotel had different options for dining and a large bar/restaurant area with a covered outside terrace with excellent staff that were most helpful at all times. I paid an additional amount for breakfast, however the filter coffee at breakfast was bitter and not very warm. When I asked for a coffee latte there was an additional charge which I think the hotel management should reconsider.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Aashraya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Obianuju

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The bedsheet are not changed when the rooms are cleaned and bathroom are not cleaned, breakfast is bland , no varieties for breakfast.
Stayed 2 nights in Jul 2024

8/10 Good

Alain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice looking hotel with a sea view. Happy with the experience
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
I was under the impression that breakfast was included in my booking but had to pay £12.95 extra per breakfast, breskfast was nice & good selection but wasnt to happy that had to pay the extra
Stayed 2 nights in Jul 2024

4/10 Poor

Michael

Travelled with family
Disliked: Amenities, property conditions & facilities
Dated property
Stayed 1 night in Jun 2024

6/10 Okay

.Martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Apr 2024

6/10 Okay

Sandra

It’s directly opposite the seafront
Stayed 1 night in Jun 2024

6/10 Okay

Bonni, New Milford

Stayed 4 nights in Jun 2024

6/10 Okay

Marijonas

Stayed 1 night in Jun 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Friendly staff. Was updated to bridal suite which was lovely. Massive room comfortable bed. Bathroom with separate shower and jacuzzi bath. Big fluffy towels. Fantastic views over roker beach. Good breakfast buffet style with good choices Would highly recommend
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location
Always a pleasant stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 1 night in Jun 2024

10/10 Excellent

Tony

Stayed 1 night in Jun 2024

8/10 Good

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay and the view of the water was excellent. Parking was easy and we had an enjoyable dinner in the restaurant.
Stayed 1 night in Jun 2024