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Hilton Cardiff

4.5 star property
Luxury hotel connected to a shopping centre in Cardiff with a health club

Photo gallery for Hilton Cardiff

Exterior
Reception
Presidential Suite | View from room
View from room
Daily to-go breakfast (GBP 19.95 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available
The current price is AU$182
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
Kingsway, Cardiff, Wales, CF10 3HH
  • Cardiff Castle
    ‪5 min walk‬
  • Principality Stadium
    ‪11 min walk‬
  • Cardiff University
    ‪12 min walk‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Executive Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room (Deluxe)

In-room safe, desk, soundproofing, iron/ironing board

Family Double Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, View

Family Double Room | View from room

Family Double Room, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Deep-soaking bath
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Deep-soaking bath
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bath and shower
Deep-soaking bath
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cardiff

Hilton Cardiff puts you in the heart of Cardiff, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Cardiff Castle and Principality Stadium. Highlights at this luxury hotel include a restaurant, an indoor swimming pool and a gym. .The restaurant, Grey Restaurant, serves local cuisine and is open for lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, sauna, free pool cabanas and pool loungers. 3651 square feet (339 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. To-go breakfast is available daily between 7 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Within a 30-minute walk of this 4.5-property class Cardiff City Centre hotel, attractions include Cardiff University and Cardiff Bay.

What's nearby

  • St. David's - 3 min walk - 0.3 km
  • Cardiff Castle - 5 min walk - 0.5 km
  • Cardiff International Arena - 10 min walk - 0.9 km
  • Principality Stadium - 11 min walk - 0.9 km
  • Cardiff University - 12 min walk - 1.0 km

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Owain Glyndwr - ‬3 min walk
  • ‪The Rummer Tavern - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk

About this property

Hilton Cardiff

Luxury hotel connected to a shopping centre in Cardiff with a health club
Hilton Cardiff offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 3651 square feet (339 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hilton Cardiff.

This 4.5-star Cardiff hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 7 levels
  • 3651 sq ft of conference space
  • 339 sq. m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Cardiff offers 197 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • Offsite parking available (GBP 32.95 per day)

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 32.95 per day (328 ft away)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Hilton Cardiff?

Hilton Cardiff offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cardiff?

As of 10 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Cardiff on 23 Mar 2025 start from AU$182.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hilton Cardiff?

The closest beach to Hilton Cardiff is Barry Island Beach (12.5 km).

Does Hilton Cardiff have a pool?

Hilton Cardiff has an indoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Hilton Cardiff?

Hilton Cardiff features a health club, an indoor pool and free pool cabanas. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Hilton Cardiff a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Hilton Cardiff.

Is Hilton Cardiff family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cardiff is a hit with families.

Are there hot tubs in the rooms at Hilton Cardiff?

No, but there are deep-soaking baths in the guestrooms.

Does Hilton Cardiff serve breakfast?

Yeah, our travelers can't get enough of the to-go brekkie here! Served daily between 7 AM and 10 AM, this is the perfect spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Hilton Cardiff?

No, Hilton Cardiff does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cardiff?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Cardiff?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hilton Cardiff?

Furry friends are welcome at Hilton Cardiff, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Hilton Cardiff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1011 reviews
Rating 8 - Good. 257 out of 1011 reviews
Rating 6 - Okay. 137 out of 1011 reviews
Rating 4 - Poor. 86 out of 1011 reviews
Rating 2 - Terrible. 34 out of 1011 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply lovely
We've stayed at the Cardiff a few times and we really enjoy our visits. The rooms are comfortable and have everything you need. The restaurant staff are amazing and very friendly (especially Charlie and Jennifer). Both ladies have a great attitude, always smiling and making us feel welcome and well looked after. The food selection is excellent and always topped up throughout the morning. The coffee machines have been out of order over the last few visits, but the staff made sure everyone had fresh filtered coffee, which we really appreciated. The ladies on the front desk are also very lovely and helpful. My only complaint would be not having complimentary water in all rooms. As someone who takes regular medications it's important I have water to hand, it's not a huge deal but it would be a lovely addition to our stay, especially if I forget to bring some with me. We look forward to coming back for our Christmas Eve shopping trip.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Randy

Travelled with partner
It was a great place to stay close to the Cardiff Castle and the room was nice. We had a problem with room service not providing cutlery for our food we order to the room. The young man said he would bring it tight away and he never came. We had to use our fingers and spoon For the morning coffee. They gave us a credit for the food which was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Spacious room and very clean. Hotel is in a great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Perfect location for what we wanted. Parking was abit of a nightmare tbh. Staff were great. Everything was very clean. Really lovely breakfast. Nice pool and facilities. Great check out time. Staff managed to get us into our room ealier.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Stayed 2 nights in Nov 2024

10/10 Excellent

Meaghan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Just a little bit noisy after hours.
Stayed 3 nights in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

anthea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely hotel rooms, very comfortable and quietly luxurious. The restaurant staff need to up their game though, not the friendliest most efficient service unfortunately-had to fight to get a table when it clearly wasn’t very busy. Eventually was able to sit down only because we pushed back.
Stayed 2 nights in Nov 2024

8/10 Good

Murray

Stayed 2 nights in Nov 2024

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good stay
Check-in was very smooth and our room was ready early which was great so we could shower after a 6 hour car journey and then head out to watch rugby. We waited for nearly an hour for our pre-booked table reservation but the food was good. Unfortunately been charged twice for dinner so need to call the hotel tomorrow. The spa facilities were extremely disappointing and desperately need upgrading.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location. First class comfort
Great location , close to castle & shops . Hotel is immaculate in cleanliness. Staff were friendly and polite. Our room was a standard double but had everything we needed . Lovely big, comfy bed so we both had a good nights sleep . Couldn’t fault it. Will definitely return .
Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary treat
We were staying away for our anniversary The Hilton went out of there way to make this special , with an upgraded room , balloons , cupcakes and a complimentary drink Huge thanks to them
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Stayed 1 night in Nov 2024

6/10 Okay

Kishen

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip to Cardiff
Great location and excellent breakfast. It would be good to have a blanket in the room as it was cold at night.
Stayed 4 nights in Nov 2024

10/10 Excellent

Erika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location for families
Great hotel, great location, executive lounge a great base to recharge and refresh. Great staff like Chiara at check in.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Accommodation
We travel a lot as a family and i have to admit, this is the best family room that we have stayed in. Modern, stylish, decent size, two queen sized beds, huge tv and functional bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
The only let down over a 2 night stay was that public restrooms in the reception area on both nights were in an awful mess!!

8/10 Good

Sukhdeep

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024