The Landing at Hampton Marina, Tapestry Collection by Hilton

3.5 star property
Central Hampton hotel connected to a shopping centre, a quick walk to Virginia Air and Space Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Landing at Hampton Marina, Tapestry Collection by Hilton

Hypo-allergenic bedding, pillow-top beds, in-room safe
Exterior
Presidential Suite, 1 King Bed | View from room
Daily to-go breakfast for a fee
Serves lunch, dinner and happy hour

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
700 Settlers Landing Rd., Hampton, VA, 23669
  • Virginia Air and Space Center
    3 min walk
  • Hampton History Museum
    6 min walk
  • Hampton University
    14 min walk
  • Norfolk, VA (ORF-Norfolk Intl.)
    19 min drive

Room options

Room, 2 Queen Beds (Water View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing, Water View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 102 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Hearing, Water View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Water View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility, Water View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Pillow-top bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed (Water View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Hampton

The Landing at Hampton Marina, Tapestry Collection by Hilton puts you in the heart of Hampton, connected to a shopping centre and within a 20-minute stroll of Virginia Air and Space Center and Hampton University. Highlights at this hotel include a restaurant, a marina and a poolside bar. .The restaurant, Topsail, is open for breakfast. Copper Barley is the hotel's own lobby lounge, serving drinks along with lunch and dinner. Other amenities include free Wi-Fi in public areas, a 24-hour business centre and coffee/tea in a common area. Each morning to-go breakfast is served between 6:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this Downtown Hampton hotel include Hampton Roads Convention Center and Hampton Coliseum.

What's nearby

  • Virginia Air and Space Center - 3 min walk - 0.3 km
  • Hampton University - 14 min walk - 1.2 km
  • Hampton Roads Convention Center - 6 min drive - 5.0 km
  • Hampton Coliseum - 6 min drive - 4.9 km
  • Langley Air Force Base - 10 min drive - 8.5 km

Getting around

  • Newport News Station - 13 min drive
  • Newport News, VA (PHF-Newport News - Williamsburg Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Old Hampton Seafood Kitchen - ‬10 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Graham & Rollins - ‬3 min drive
  • ‪The Vanguard Brewpub & Distillery - ‬12 min walk

About this property

The Landing at Hampton Marina, Tapestry Collection by Hilton

Central Hampton hotel connected to a shopping centre, a quick walk to Virginia Air and Space Center
The Landing at Hampton Marina, Tapestry Collection by Hilton offers its guests a marina. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 11 meeting rooms are available. Event space at this hotel measures 11182 square feet (1039 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at The Landing at Hampton Marina, Tapestry Collection by Hilton. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Landing at Hampton Marina, Tapestry Collection by Hilton was completed in February 2021.

This Hampton hotel is smoke free.

  • 1 building
  • 173 guestrooms or units
  • 9 levels
  • 11182 sq ft of conference space
  • 1039 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Landing at Hampton Marina, Tapestry Collection by Hilton offers 173 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 152 metres
  • Secured, covered parking on site (USD 12 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast to-go available 6:00 AM to 10:00 AM for a fee: USD 15 to 25 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Copper Barley
  • Topsail

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • 11,182 square feet of conference space
  • 24-hour business centre

Outdoors

  • Marina
  • On the bay
  • Pool cabanas (surcharge)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 25.00 for adults and USD 10.00 to 25.00 for children
  • Covered self-parking fee: USD 12.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards and cash.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hampton
Crowne Plaza Hampton Marina
Crowne Plaza Marina
Crowne Plaza Marina Hampton
Crowne Plaza Marina Hotel
Crowne Plaza Marina Hotel Hampton
Hampton Crowne Plaza
Hampton Marina
Hampton Marina Crowne Plaza
Crowne Plaza Hampton Marina Hotel Hampton
Hampton Marina
Hotel Hampton Marina Hotel Hampton
Hampton Hampton Marina Hotel Hotel
Hotel Hampton Marina Hotel
Hampton Marina Hotel Hampton
Crowne Plaza Hampton Marina
Marina Hotel
Marina
Hampton Marina Hotel

Frequently asked questions

What is the cancellation policy at The Landing at Hampton Marina, Tapestry Collection by Hilton?

The Landing at Hampton Marina, Tapestry Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Landing at Hampton Marina, Tapestry Collection by Hilton?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at The Landing at Hampton Marina, Tapestry Collection by Hilton on 3 Dec 2024 start from AU$210.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Landing at Hampton Marina, Tapestry Collection by Hilton?

Yep, The Landing at Hampton Marina, Tapestry Collection by Hilton has a secured covered self car park with in/out privileges for USD 12.00 per night. Onsite parking is limited.

Are there any beaches close to The Landing at Hampton Marina, Tapestry Collection by Hilton?

The closest beach to The Landing at Hampton Marina, Tapestry Collection by Hilton is Buckroe Beach and Park (4.8 km).

Does The Landing at Hampton Marina, Tapestry Collection by Hilton have a pool?

The Landing at Hampton Marina, Tapestry Collection by Hilton has a pool. Grab your bathers and lounge poolside while enjoying in a cabana and with a coldie from the bar.

What makes The Landing at Hampton Marina, Tapestry Collection by Hilton a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Landing at Hampton Marina, Tapestry Collection by Hilton.

Is The Landing at Hampton Marina, Tapestry Collection by Hilton family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free extra beds in the guestrooms, it's no surprise that The Landing at Hampton Marina, Tapestry Collection by Hilton is a hit with families.

Does The Landing at Hampton Marina, Tapestry Collection by Hilton serve breakfast?

You bet, to-go breakfast is offered daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Landing at Hampton Marina, Tapestry Collection by Hilton?

No, The Landing at Hampton Marina, Tapestry Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at The Landing at Hampton Marina, Tapestry Collection by Hilton?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Landing at Hampton Marina, Tapestry Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Landing at Hampton Marina, Tapestry Collection by Hilton?

No, only service animals are allowed.

The Landing at Hampton Marina, Tapestry Collection by Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 960 reviews" "
Rating 8 - Good. 220 out of 960 reviews" "
Rating 6 - Okay. 111 out of 960 reviews" "
Rating 4 - Poor. 81 out of 960 reviews" "
Rating 2 - Terrible. 81 out of 960 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isaiah

Stayed 1 night in May 2024

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Sleep!
The hotel was short staffed, so I was given the option to go down and request towels each day and have no cleaning service for the week. Only one out of the 5-days stay were there no face towels available. The bar was understaffed, and the poor bartender was so overwelled and about to cry one evening that she had to step outside to gather herself. The kitchen was understaffed most of the week so the food was about a 45 min wait (great taste by the way and we were in no rush so the wait was fine but alot of customers were very unhappy which played a part in the bartender being overwelmed) and then one morning of the 5 days stay the kitchen was closed due to staff shortage. But even with that the restaurant next door and the boat tour was a good time filler and tasty! If you come to sleep, it's great! I do want to say you can hear everything in the hallway and through the walls. I mean E-very-thing, every moan/groan and smack from the rooms & as you walk down the hallway (I was just glad i didn't have kids staying with me)
Stayed 5 nights in Aug 2024

10/10 Excellent

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ant, the front desk manager, was great !He really made our stay special! Food was great also! The chef visited our table and made a special sauce just for me! Thanks to all
Stayed 1 night in Aug 2024

8/10 Good

Antoinette

Travelled with family, Business traveller
Liked: Staff & service
Bathroom could have been much cleaner,,,lotion needed to be refilled,,,bugs on the floor near the window, and shower wasn’t very clean.
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Liked: Staff & service
There was a party happening on my floor. Way too loud
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

nena

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service
Accomodations
Stayed 4 nights in Aug 2024

6/10 Okay

Alyshia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
AC did not work
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Muhammad

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad Customer Service
Very Bad Experience with front desk lady
Stayed 1 night in Aug 2024

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Expensive
There was no microwave and no complimentary breakfast. For the price of the room with no microwave, no complimentary breakfast it’s overpriced.
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely pay for the location here and not the actual experience of the hotel. Room was a beautiful view however was not very clean at all. The vents in the room was full of dust like as if it has not been dusted the entire year. Had to exchange rooms because first room the bed sheets looked stained. The fresh towels still had hair in them and the walls in the room, dirty. If this hotel was cleaner it would possibly be worth the price but sadly did not experience a clean stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location downtown
Convenient location near Virginia Air and Space Museum. Variety of restaurants nearby.
Stayed 2 nights in Aug 2024

2/10 Terrible

Shaniqua

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

michael G.

Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Average but pricey
The hotel is in a great location, central to attractions, eating, and shopping in the area. We had an issue with air conditioning and a leaky toilet in the room on our first night - the hotel staff eventually moved us to another room, but not without a fair amount of effort on our part to ensure it happened. The rooms were mostly clean, but corners and details were dusty and neglected. We had a room that overlooked the adjacent marina. The view was great, but not worth the hefty price tag. I do not believe we will be staying here again. There are other much more reasonably priced properties that would provide the same experience.
Stayed 2 nights in Aug 2024

2/10 Terrible

Aaron

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I should’ve saved my money. The original room I reserved had to be switched because within 30 minutes of being in there realized that some of the lamps weren’t working, toilet was broken and the telephone was out of service. The new room that I ended up in also had no working phone, janky shower and it took almost 5 min for the water to get somewhat warm. I paid for a non smoking floor that ended up smelling like weed throughout the floor. I thought breakfast and parking would be included, it wasn’t. staffing is clearly there just for a paycheck. The in-house restaurant had a limited menu with piss poor quality food that caused me to throw up mid way through my dinner. Avoid the burnt ends Mac and cheese meal. Money would’ve been better spent at a red roof inn or a super 8 motel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jacinta Monroe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hallways smelled of smoked, the elevator was extremely dirty, there was something falling from the air vent in my room. I was unable to enter my room because clear tape was covering the card reader at the door, the attendant gave me a new room and stated she would write this in her nightly report. The Hilton brand should be ashamed of this property! The staff members are great, the property is in a great location but the hotel is a mess. Also, they charge for parking at a free parking lot! It’s a mess!
Stayed 2 nights in Jul 2024

8/10 Good

Makeitha, Eastover

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall it was good, but I wish there was a microwave to heat your food up. Plus I asked to have our room serviced on the 3rd day and my request was totally ignored.
Stayed 3 nights in Aug 2024

2/10 Terrible

Cheryl, North Haven

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was DISGUSTING. Hair and dust everywhere, remnants of what looked like bugs on linens and bathroom vanity. Even the front desk was filthy with dead flies and a layer of dust on the computers. Creepy looking patrons walking around, did not feel we would be safe waling around at night. There was no key needed to use the elevator, so we suspected night time would be a nightmare in the hallways. There was a "foam party" at the pool, foam was pouring over the roof of the hotel onto street below, staining our car. Why was there a gigantic bouncer at the pool entrance with a wand scanning people?! Hotel stunk of weed. Parking garage was sketchy at best, and we were charged to park yet the garage was completely open for anyone to enter/exit for free. We felt very unsafe on the property. We requested a refund immediately after checking in and moved to a different hotel.
Stayed 1 night in Aug 2024

8/10 Good

Jordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My bathroom had a towel holder that was falling off the wall and you could see the sheetrock was tearing. The place just needed a little TLC from a maintenance crew. The check in, the staff, the communication from the front desk via text message.... all of that was on point and great. Service was great, cleanliness was good. The only thing that I noticed was that the actual hotel property just needed a little more maintenance TLC given to it. If I go back to Hampton VA, I would choose to stay at the same hotel again. I would recommend as well.
Stayed 3 nights in Aug 2024