6/10 Okay
Marie
15 Mar 2024
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
So disappointed-unless you golf go elsewhere
Very disappointed-was advertised (even went to main site) as a resort, fitness classes, 2-3 restaurants. We thought it was going to be an amazing location a little more upscale than a nice hotel. We paid extra for 2 free breakfast. Arrived and staff was in a little window office area - nothing nice- restaurant was overpriced and not good-staff was rude and appeared overworked. Was not free breakfast- they gave us 2 $10 vouchers- charge a mando $5 tip so it is $15 to feed to people at an expensive restaurant- paid $25 a night for 4 nights fir resort fee but no resort amenities. No soda machines so if you are thirsty gotta go to bar/restaurant with the rude people. The only nice thing was the balcony area outside the room. If you were in a group that likes to hang out at hotel and chat and have cofffee on porch- I am see this place being good for groups. No elevator for luggage if second floor. The front desk agent told us no cleaning service unless we asked-and didn’t explain to us that we would get new $20 worth of vouchers everyday. So initially we got 2 $10’with no idea if we would get more? And I didn’t really look into at the desk cause I didn’t know I wasn’t getting actual
Breakfast which I paid extra to have included. Also we didn’t put and not disturb on the door since there was no cleaning service we were told, so we were work up by the VERY Sweet cleaning lady! She came everyday and honestly on the Whole property she was the only friendly and kind staff.
Marie
Stayed 4 nights in Feb 2024