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Maple Hotel & Apartment

4.0 star property
Central Nha Trang hotel connected to the convention centre, a quick walk to Nha Trang Night Market

Photo gallery for Maple Hotel & Apartment

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Sky Villa | Private kitchen
View from property
Cabana Villa
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • Gym
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is AU$57
includes taxes & fees
3 May - 4 May

Explore the area

Map
16 Ton Dan, Loc Tho Ward, Nha Trang, Khanh Hoa, 650000
  • Nha Trang Night Market
    ‪3 min walk‬
  • Tram Huong Tower
    ‪5 min walk‬
  • Dam Market
    ‪3 min drive‬
  • Nha Trang (CXR-Cam Ranh)
    ‪45 min drive‬

Room options

View all photos for Studio, Sea View

Studio, Sea View | Bathroom

Studio, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LED TV
  • Sea view
  • 49 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Studio, City View

Studio, City View

Studio, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
LED TV
  • City view
  • 56 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Nha Trang White House

Nha Trang White House

Nha Trang White House

Highlights

Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washing machine
  • City view
  • 160 sq m
  • Sleeps 11
  • 1 King Bed, 1 Queen Bed, 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Cabana Villa

Cabana Villa

Cabana Villa

Highlights

Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
LED TV
Washing machine
  • Sea view
  • 200 sq m
  • Sleeps 7
  • 1 King Bed, 2 Large Single Beds and 1 Large Single Sofa Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 Bedrooms Apartment, City View (8 Adults)

LED TV

3 Bedrooms Apartment, City View (8 Adults)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • City view
  • 100 sq m
  • Sleeps 10
  • 2 Queen Beds, 2 Double Beds and 1 Single Sofa Bed

View all photos for 3 Bedrooms Apartment with Balcony

Premium bedding, in-room safe, desk, blackout curtains

3 Bedrooms Apartment with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 100 sq m
  • Sleeps 7
  • 2 Double Beds and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View

Apartment, 2 Bedrooms, Sea View | Living area

Apartment, 2 Bedrooms, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 92 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sauna

Apartment, 2 Bedrooms, Sauna | Private kitchen

Apartment, 2 Bedrooms, Sauna

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 90 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Executive 01 Bedroom Apartment with City View (for 04 adults)

Executive 01 Bedroom Apartment with City View (for 04 adults) | Living area

Executive 01 Bedroom Apartment with City View (for 04 adults)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • City view
  • 62 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive 01 Bedroom Apartment with Balcony (for 04 adults)

Executive 01 Bedroom Apartment with Balcony (for 04 adults) | Living area

Executive 01 Bedroom Apartment with Balcony (for 04 adults)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 62 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room, Multiple Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Blackout curtains
Premium bedding
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive 01 Bedroom Apartment with Sea View (for 04 adults)

Premium bedding, in-room safe, desk, blackout curtains

Executive 01 Bedroom Apartment with Sea View (for 04 adults)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 62 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Senior Room, 2 Double Beds, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Senior Room, 2 Double Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Blackout curtains
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Blue House Ocean View

Blue House Ocean View

Blue House Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • Ocean view
  • 110 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Mini-fridge
LED TV
Blackout curtains
Premium bedding
Cots/infant beds
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio, Balcony (Double)

Studio, Balcony (Double)

Studio, Balcony (Double)

Highlights

Balcony
Soundproofed
Air conditioning
LED TV
Premium bedding
Blackout curtains
Hairdryer
Bathrobes
  • 41 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Sky Villa

Sky Villa

Sky Villa

Highlights

Balcony
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
  • 390 sq m
  • Sleeps 16
  • 2 King Beds, 4 Queen Beds and 1 Large Single Sofa Bed

View all photos for Apartment, 3 Bedrooms, Sea View

Apartment, 3 Bedrooms, Sea View | Beach/ocean view

Apartment, 3 Bedrooms, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 100 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Single Sofa Bed

View all photos for Nha Trang White House

Premium bedding, in-room safe, desk, blackout curtains

Nha Trang White House

  • Sleeps 8
  • 2 Single Beds, 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom Apartment with Sea View

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Apartment with Sea View

  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Cabana Boutique Villa

Premium bedding, in-room safe, desk, blackout curtains

Cabana Boutique Villa

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive One Bedroom Apartment with City View

Premium bedding, in-room safe, desk, blackout curtains

Executive One Bedroom Apartment with City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, desk, blackout curtains

Two Bedroom Apartment

  • Sleeps 4
  • 1 Single Sofa Bed and 2 Queen Beds

View all photos for Three Bedroom Apartment

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom Apartment

  • Sleeps 6
  • 2 Single Beds and 2 Queen Beds OR 3 Queen Beds

View all photos for Blue House Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Blue House Ocean View

  • Sleeps 4
  • 2 King Beds

View all photos for Superior queen Room

Premium bedding, in-room safe, desk, blackout curtains

Superior queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio with Sea View

Premium bedding, in-room safe, desk, blackout curtains

Studio with Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Senior Deluxe Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Senior Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room with Balcony

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio with City View

Premium bedding, in-room safe, desk, blackout curtains

Studio with City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment with Sea View

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom Apartment with Sea View

  • Sleeps 6
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment With Balcony

Premium bedding, in-room safe, desk, blackout curtains

Executive One Bedroom Apartment With Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room with Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Sky Villa With Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Sky Villa With Ocean View

  • Sleeps 12
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Family Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Family Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio with balcony

Premium bedding, in-room safe, desk, blackout curtains

Studio with balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive One Bedroom Apartment with Sea View

Premium bedding, in-room safe, desk, blackout curtains

Executive One Bedroom Apartment with Sea View

  • Sleeps 4
  • 1 Single Sofa Bed and 2 Double Beds

View all photos for Three Bedroom Family Apartment With City View

Premium bedding, in-room safe, desk, blackout curtains

Three Bedroom Family Apartment With City View

  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Single Sofa Bed

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About the area

Nha Trang

Maple Hotel & Apartment puts you in the heart of Nha Trang, connected to the convention centre and within a 20-minute stroll of Nha Trang Night Market and Tram Huong Tower. Highlights at this hotel include a nearby private beach, an outdoor swimming pool and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Plus you'll find a terrace, a porter/bellboy and luggage storage. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Tran Phu Beach hotel include Louisiane Brewhouse and Dam Market.

What's nearby

  • Nha Trang Night Market - 3 min walk - 0.3 km
  • Tram Huong Tower - 5 min walk - 0.5 km
  • Louisiane Brewhouse - 10 min walk - 0.9 km
  • Dam Market - 3 min drive - 2.5 km
  • Long Son Pagoda - 4 min drive - 3.0 km

Getting around

  • Nha Trang Station - 6 min drive
  • Nha Trang (CXR-Cam Ranh) - 45 min drive

Restaurants

  • ‪Puppet Coffee - ‬1 min walk
  • ‪Oh! Sushi Bar - ‬5 min walk
  • ‪Biển Mặn Sea Food - ‬3 min walk
  • ‪Костя - ‬1 min walk
  • ‪Prime Hotel - ‬1 min walk

About this property

Maple Hotel & Apartment

Central Nha Trang hotel connected to the convention centre, a quick walk to Nha Trang Night Market
A private beach is featured. Maple Hotel & Apartment offers its guests an outdoor pool and a 24-hour fitness centre. You'll find a business centre on site.

WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Maple Hotel & Apartment.

Smoking is allowed in designated areas at this 4-star Nha Trang hotel.

  • 150 guestrooms or units
  • 26 levels
  • Built in 2017
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Smoking in designated areas
Maple Hotel & Apartment offers 150 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and bidets.

This Nha Trang hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking (max 10 spaces per unit)

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Maple Hotel & Apartment

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 550000.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 550000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Maple Hotel Apartment Nha Trang
Maple Hotel Apartment
Maple Apartment Nha Trang
Maple Hotel Apartment
Maple Hotel & Apartment Hotel
Maple Hotel & Apartment Nha Trang
Maple Hotel & Apartment Hotel Nha Trang

Frequently asked questions

What is the cancellation policy at Maple Hotel & Apartment?

Maple Hotel & Apartment offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Maple Hotel & Apartment?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Maple Hotel & Apartment on 3 May 2025 start from AU$56.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Maple Hotel & Apartment?

Onsite parking is limited (max 10 spaces per unit).

Are there any beaches close to Maple Hotel & Apartment?

The closest beach to Maple Hotel & Apartment is Vinpearl Beach (5.9 km).

Does Maple Hotel & Apartment have a pool?

Maple Hotel & Apartment has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

What makes Maple Hotel & Apartment a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Maple Hotel & Apartment.

Is there a free airport shuttle available at Maple Hotel & Apartment?

No, Maple Hotel & Apartment does not offer an airport shuttle service.

What time are check-in & check-out at Maple Hotel & Apartment?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Maple Hotel & Apartment?

No, pets and service animals are not allowed.

Maple Hotel & Apartment Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 268 reviews
Rating 8 - Good. 81 out of 268 reviews
Rating 6 - Okay. 32 out of 268 reviews
Rating 4 - Poor. 11 out of 268 reviews
Rating 2 - Terrible. 7 out of 268 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Sukyung, QUINCY

Travelled with family and small children
Liked: Staff & service, amenities
There was no AC in the lobby when we first entered in. The location was also tucked in a small alleyway so we couldn’t access it with the van we were riding. Rooms were average but the AC worked well. The TV was working but with a lot of static.
Stayed 4 nights in May 2024

8/10 Good

Wesley

Travelled with family
Liked: Amenities, property conditions & facilities
The room was fantastic
Stayed 2 nights in May 2024

8/10 Good

Jason, Washington

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

10/10 Excellent

HELEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maple Hotel & Apartments Nha Trang VN
An amazing hotel. Beautiful clean rooms. Very friendly and happy staff members. Great breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Le

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Le

Travelled with family
We had a great stay! It’s a close enough walk to the main beach and the hotel also has their own umbrellas, sun lounges and towels which is a plus :) The room was clean, pool was wonderful (great view too) and breakfast had plenty of options. We’ll definitely return!!
Stayed 1 night in Jul 2023

8/10 Good

kenny

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I have a Sea view room which very large and great view of the ocean. Breakfast area does not have enough AC and feel very hot while eating Breakfast. Rooftop pool is nice but Gym is so hot only fan no AC. Elevator very slow.
Stayed 2 nights in Jun 2023

8/10 Good

Kwanghee

Liked: Cleanliness
Stayed 5 nights in Mar 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend Maple Hotel and Apartment. We stayed in the apartment and the room was enormous with a great view, with a kitchen and a washing machine for a very affordable price. Located both near the beach and also near the city centre so you can get a bit of everything. Breakfast was very good as well.
Stayed 2 nights in Jan 2023

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located right next to the beach- They give you vouchers to get lounge chairs for the beach as well. Very walk-able to wherever you'd like to go. Staff were very friendly and helpful and the included breakfast is lovely!

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional, courteous and beautifully accommodating!
Stayed 3 nights in Dec 2022

10/10 Excellent

The

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 minutes walk to the beautiful beach of Nha Trang, good continental breakfast, very friendly staff and reasonable price. Recommend to anyone who wants to stay in Nha Trang for vacation and I will stay here if I have a chance to visit again.

10/10 Excellent

dzung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Recommended
Ocean view Room was clean, spacious. Staffs were friendly and helpful. Excellent! Recommended
Stayed 1 night in Oct 2022

6/10 Okay

Jovan

Travelled with family
Liked: Staff & service
Late check in. There was no staff after 10pm. One of our 6 rooms was not cleaned properly.
Stayed 1 night in Sep 2022

8/10 Good

Duy Quang

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
The rooms were smaller than the pictures posted. The cleaning staff came a little early to clean the room, but we asked to come back a little later. They never came back. This is not a 4 star hotel, maybe a three or a nice two star.
Stayed 3 nights in Nov 2020

10/10 Excellent

Tuyet Minh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020

10/10 Excellent

Gerald K W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Overall a pleasant stay. Hotel is one street back from the beach so beach is accessible.
Stayed 2 nights in Jul 2020

6/10 Okay

Andrew

Liked: Staff & service
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
I was initially surprised after arriving that no airport car could drive directly to the door of the hotel, its down a very narrow lane as I have limited walking ability with suit cases this was a bit of a challenge, I have previously written about my poor checkin experience this just continued to deteriorate the staff on many occasions tried to make up for this properties short falls but it was not enough. at the end of my trip, a trip I cut short my 2 days as my patience had completely run out. The entire hotel felt old and the rules were very old fashioned, I don't know what clientele the hotel is familiar with but checking out 2 days early, there was no discussion about a possible refund of the missing nights, I was then forced to wait stood at reception as somebody 'checked my room' my word like in every other hotel I have stayed in as part of this three week asia trip was not good enough. Then I was asked to talk the hotel representative through the room, were the hotels toiletries had been moved to to make room for my own and through the overall room. I was really disappointed with my stay, in my initial review I raised concerns and it was clear the hotel management tried to address these concerns but in doing so didn't make anything better, our treatment changed moments after posting the first review. I really do feel for the staff at this hotel they tried there best but the property was just not unto the standard I was expecting.
Stayed 6 nights in Jan 2020

4/10 Poor

IanH, sydney

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel should not be rated 4 star by any means. It's 3 star at best. Rooms are not up to standard, it's not a peaceful spot to get any rest. Hear drunk people all night screaming and shouting. It's a Hell Hotel.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the centre of town with lots of options for food and shopping. The beach is just a 5 minutes walk. The view from our Ocean Apartment is amazing, and from the pool on the 25 floor, the view is stunning of 180 degree ocean and mountains!!
Stayed 2 nights in Jan 2020