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Mövenpick Resort Cam Ranh

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mövenpick Resort Cam Ranh

Body treatments, body scrubs, facials, reflexology, 23 treatment rooms
2 outdoor pools
Beach/ocean view
Deluxe Suite, 1 King Bed, Sea View
Deluxe Room, 1 King Bed, Sea View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • On private beach
  • Gym
  • Air conditioning
The price is AU$203
includes taxes & fees
27 Jan - 28 Jan 2025

Explore the area

Map
Plot D12, Cam Hai Dong, Cam Lam, Khanh Hoa, 57615
  • Nha Trang Beach
    6 min walk
  • Chübeli Beer House
    2 min walk
  • Ga Hoa Tan Station
    23 min drive
  • Nha Trang (CXR-Cam Ranh)
    12 min drive

Room options

View all photos for Villa, 2 Bedrooms, Private Pool, Beachfront

Villa, 2 Bedrooms, Private Pool, Beachfront

Villa, 2 Bedrooms, Private Pool, Beachfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 270 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Villa, 1 Bedroom, Private Pool, Sea View

Premium bedding, down duvets, minibar, in-room safe

Villa, 1 Bedroom, Private Pool, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 220 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa, 2 Bedrooms, Private Pool, Sea View

Premium bedding, down duvets, minibar, in-room safe

Villa, 2 Bedrooms, Private Pool, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 270 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Villa, 3 Bedrooms, Private Pool, Sea View

Beach/ocean view

Villa, 3 Bedrooms, Private Pool, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 307 sq m
  • Sea view
  • Sleeps 9
  • 2 Double Beds and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View

Deluxe Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 95 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 Double Bed with Sofa bed, Connecting Rooms, Sea View (Residence)

Studio, 1 Double Bed with Sofa bed, Connecting Rooms, Sea View (Residence)

Studio, 1 Double Bed with Sofa bed, Connecting Rooms, Sea View (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 84 sq m
  • Sea view
  • Sleeps 6
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Connecting Rooms, Sea View (Residence)

Studio, Multiple Beds, Connecting Rooms, Sea View (Residence)

Studio, Multiple Beds, Connecting Rooms, Sea View (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 41 sq m
  • Sea view
  • Sleeps 6
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio, 1 Double Bed, Sea View (Residence)

Premium bedding, down duvets, minibar, in-room safe

Studio, 1 Double Bed, Sea View (Residence)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Sea View

Deluxe Twin Room, 2 Single Beds, Sea View

Deluxe Twin Room, 2 Single Beds, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

Similar properties

Pool

Alma Resort Cam Ranh

On private beach
Pool
Spa
Kids pool
4.7 out of 5, Exceptional, (288)
The price is AU$225
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Alma Resort Cam Ranh

About the area

Cam Lam

A luxury stay in Cam Lam awaits you at Mövenpick Resort Cam Ranh. You'll be within a 10-minute walk of Nha Trang Beach and 1.8 km (1.1 mi) from Bai Dai Beach. Highlights at this beachfront hotel include 2 outdoor swimming pools, a full-service spa and a private beach. .A day of pampering at Serenity Spa can include massages, body scrubs and facials along with reflexology and mani/pedis. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, gym and sauna plus access to free bike hire. 7535 square feet (700 square metres) of event facilities include meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. There's also the convenience of free self parking. .In proximity to this 5-property class Cam Lam hotel you'll find Nha Trang Night Market.

What's nearby

  • Nha Trang Beach - 6 min walk
  • Bai Dai Beach - 8 min drive
  • My Ca Beach - 16 min drive
  • Cam Ranh Museum - 22 min drive
  • Nha Trang Night Market - 30 min drive

Getting around

  • Ga Hoa Tan Station - 23 min drive
  • Nha Trang (CXR-Cam Ranh) - 12 min drive

Restaurants

  • ‪La Casa - ‬5 min drive
  • ‪Panorama - ‬5 min walk
  • ‪Tropicana - ‬7 min walk
  • ‪Fresh Restaurant - ‬14 min walk
  • ‪Star Cafe - ‬7 min drive

About this property

Mövenpick Resort Cam Ranh

Luxury hotel on the beach, with 2 outdoor pools
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. At Mövenpick Resort Cam Ranh, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This luxury hotel also offers a children's pool, outdoor tennis courts and a steam room. Self parking is free.

This 5-star Cam Lam hotel is smoke free.

  • 492 guestrooms or units
  • Conference rooms
  • 7535 sq ft of conference space
  • 700 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Mövenpick Resort Cam Ranh offers 492 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Cam Lam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Serenity Spa has 23 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Playground
  • Ropes course
  • Sauna
  • Steam room
  • Tennis lessons
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,535 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 23 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee grinder
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mövenpick Resort Cam Ranh

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1154100.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: VND 1154100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Movenpick Resort Cam Ranh

Frequently asked questions

What is the cancellation policy at Mövenpick Resort Cam Ranh?

Mövenpick Resort Cam Ranh offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Resort Cam Ranh?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Mövenpick Resort Cam Ranh on 27 Jan 2025 start from AU$203.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Resort Cam Ranh?

Yep, Mövenpick Resort Cam Ranh has a free self car park.

Are there any beaches close to Mövenpick Resort Cam Ranh?

Yep, Mövenpick Resort Cam Ranh is a short 6-minute walk from Nha Trang Beach. Fun beach activities include yoga and volleyball.

Is there a spa on site at Mövenpick Resort Cam Ranh?

Yep, Serenity Spa is available for guests. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Mövenpick Resort Cam Ranh have a pool?

Mövenpick Resort Cam Ranh has 2 outdoor swimming pools and a kids' pool.

Does Mövenpick Resort Cam Ranh have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Mövenpick Resort Cam Ranh?

Mövenpick Resort Cam Ranh features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with premium bedding and 24-hour room service.

What makes Mövenpick Resort Cam Ranh a romantic place to stay?

A private beach and free beach cabanas, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Mövenpick Resort Cam Ranh.

Is Mövenpick Resort Cam Ranh family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Mövenpick Resort Cam Ranh is a hit with families.

Is there a free airport shuttle available at Mövenpick Resort Cam Ranh?

No, Mövenpick Resort Cam Ranh does not offer an airport shuttle service.

Is there a bar or restaurant at Mövenpick Resort Cam Ranh?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mövenpick Resort Cam Ranh?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mövenpick Resort Cam Ranh?

No, pets and service animals are not allowed.

Mövenpick Resort Cam Ranh Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 197 out of 306 reviews" "
Rating 8 - Good. 62 out of 306 reviews" "
Rating 6 - Okay. 18 out of 306 reviews" "
Rating 4 - Poor. 11 out of 306 reviews" "
Rating 2 - Terrible. 18 out of 306 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Travelled with partner, Travelled with group
Staff were great and accommodating. Room service wait times and food quality could be slightly improved but overall a nice resort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jongsik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

SANGYOUN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

4/10 Poor

Young In

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The receptionist wasn't kind and had no room for kindness to custumers. Her name is Ngan. From the check-in, I had the terrible time
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

hang nga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it 👌❤️🌹💎🇻🇳
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Gihyoun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Enrico

Stayed 2 nights in Jun 2024

8/10 Good

Jinwoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편하지만 또 익숙하지 않은..
베트남 나트랑 마지막즈음에 들린 모벤픽 알마 리조트 일반실을 들렀다가 알마 리조트 풀빌라가 풀이어서 선택함. 1. 방 컨디션이나 프라이빗 풀 컨디션은 좋음 (물론 수영장의 일부(수영장 가장자리 석재 일부 흔들림) 2. 배달도 정문까지 나가면 먹을수 있음. 과일 배달 많이 시켰는데. 버기가 30분 이상 안 올때가 있어서 그건 좀 난감 (이건 시간대가 체크인 체크아웃 시간하고 겹쳐서 그런듯) 3. 빌라 콘도 어메니티에 대한 앱이 있어서 좋으나 업무가 과중된건지 대부분 급한 용건은 빨리 요청하는 게 필요함. 예를 들어 침구 같은 것은 좀 여유 있어도 상관 없으나 물이 부족해서 시켰는데 1시간 30분 뒤에 컴플레인 후에 온다던지 하는 부분이 (믈론 침구는 2~3시간 뒤에 옴) 뭐 좀 빨리 시켜야 함. 4. 수영장 종류는 적지만 알마보다 더 가족적이긴 해서 즐거웠고 폼파티와 초콜릿 파티는 아이가 좋아했음. 5. 레이트 체크아웃 없음. 결국 아고다 앱에서 1박 추가. 대신 조식 못 먹으니 도시락으로 바꿔달라할 수는 있었음. 그냥 생각해 보면 가족끼리 편하게 지내면 좋을듯. 4점과 5점 사이인데 저 위의 한국인 습성에 안 맞는 부분으로 4점에 가까움.
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Tip for strong drinks
Stayed 3 nights in Jun 2024

10/10 Excellent

Vlastimil

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and an awesome property !!!!!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jiwon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

So Young

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for traveler with kids.
Stayed 1 night in Feb 2024

10/10 Excellent

Vy

Stayed 1 night in Nov 2023

4/10 Poor

Wing Chiu

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It's in poor condition. Doorlock was broken and took half day to fix while we have to wait in room. I feel nickle and dimed throughout the day. I can't get a water fountain anywhere and max request of 4 bottles of water per 2 person in room per day. If you do this model why not make the resort free and charge us for breathing air? On the good side the beach was nice even though full of screaming children everywhere.
Stayed 3 nights in Aug 2023

10/10 Excellent

Thao

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such amazing resort to stay!
Stayed 1 night in Jul 2023

10/10 Excellent

Hong Yen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Thao

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice resort to stay!
Stayed 1 night in Jul 2023

8/10 Good

Naomi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Keith

Travelled with family
Disliked: Cleanliness
Its not a 5 star....should be a 4 star. Older hotel. Rooms are old and have dirty throw rugs that havent been steam cleaned it years, same with the throw ruggs in the lobby....very dirty...gross. poor service for getting drinks, only 1 bar at the pool and lobby area. Poor service for breakfast, you have to get your own drinks and clear your own plates. The swiss village is a far walk and not much there. Water slides are fun and the kids park is fun. The hotel resort needs to renovate or be demoted to 4 star.
Stayed 3 nights in Feb 2023

10/10 Excellent

Kieu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2023

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is an excellent hotel with a lot of activities and services. But but hot water for the bathtub is cold, apparently for energy savings for the environment.
Stayed 3 nights in Jan 2023