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Tristar Hotel

3.5 star property
Adults-only hotel with free breakfast and 24-hour front desk

Photo gallery for Tristar Hotel

Lobby
Superior Twin Room
Front of property
Minibar, in-room safe, desk, free WiFi
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
23 Ly Tu Trong, Nha Trang, Khanh Hoa
  • Dam Market
    ‪13 min walk‬
  • Nha Trang Night Market
    ‪14 min walk‬
  • Tram Huong Tower
    ‪15 min walk‬
  • Nha Trang (CXR-Cam Ranh)
    ‪48 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
Daily housekeeping
  • 13 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, free WiFi

Family Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
Daily housekeeping
  • 23 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
Daily housekeeping
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
LCD TV
Private bathroom
Hairdryer
Minibar
Cable channels
Desk
Daily housekeeping
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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About the area

Nha Trang

Tristar Hotel places you in the centre of Nha Trang, within just a 15-minute stroll of popular places like Dam Market and Nha Trang Night Market. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, limo/town car service and dry cleaning/laundry services. Each morning free breakfast is served. There's also limited parking, along with the convenience of an airport shuttle. .Sights within a 10-minute walk of this 3.5-property class Tran Phu Beach hotel include Lotte Mart Nha Trang Gold Coast and Vincom Plaza Le Thanh Ton.

What's nearby

  • Lotte Mart Nha Trang Gold Coast - 4 min walk - 0.4 km
  • Vincom Plaza Le Thanh Ton - 7 min walk - 0.6 km
  • Dam Market - 13 min walk - 1.1 km
  • Nha Trang Night Market - 14 min walk - 1.2 km
  • Tram Huong Tower - 15 min walk - 1.3 km

Getting around

  • Nha Trang Station - 11 min walk
  • Nha Trang (CXR-Cam Ranh) - 48 min drive

Restaurants

  • ‪Phở ngon Hà Thành - ‬1 min walk
  • ‪Bánh Canh Cá Vỉa Hè - Trần Văn Ơn - ‬3 min walk
  • ‪Baskin-Robbins - ‬3 min walk
  • ‪Quán cơm Chung Anh - ‬3 min walk
  • ‪Com tam Truong Tau - ‬1 min walk

About this property

Tristar Hotel

Adults-only hotel with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business centre and limo/town car service are available. A round-trip airport shuttle and an area shuttle are available for a fee. The business-friendly Tristar Hotel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
  • 1 building
  • 39 guestrooms or units
  • 12 levels
  • Built in 2013
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Dining venue
Tristar Hotel offers 39 accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Tristar Hotel

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International.

We should mention

  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Tristar Hotel Nha Trang
Tristar Hotel
Tristar Nha Trang
Tristar Hotel Hotel
Tristar Hotel Nha Trang
Tristar Hotel Hotel Nha Trang

Frequently asked questions

What is the cancellation policy at Tristar Hotel?

Tristar Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Tristar Hotel?

Yep, Tristar Hotel has a free self car park. Onsite parking is limited.

Are there any beaches close to Tristar Hotel?

The closest beach to Tristar Hotel is Vinpearl Beach (6.7 km).

Is Tristar Hotel family-friendly?

No, Tristar Hotel is an adults-only property.

Does Tristar Hotel serve breakfast?

Yep, complimentary continental brekkie is served daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Tristar Hotel?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Tristar Hotel?

Yep, you can grab a meal at Tristar Hotel's onsite restaurant that serves Vietnamese cuisine.

What time are check-in & check-out at Tristar Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Tristar Hotel?

No, pets and service animals are not allowed.

Tristar Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 39 out of 117 reviews
Rating 8 - Good. 43 out of 117 reviews
Rating 6 - Okay. 25 out of 117 reviews
Rating 4 - Poor. 7 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Maximo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retired
It was a good n a very affortable experience. Staff very friend n very helpful. Need a little more detail in cleaning. Bed not changed in 3 days. I do not know what the standard change time is. Overall it was a good experience.
Stayed 2 nights in Nov 2019

8/10 Good

TAY, Nha Trang,Tristar hotel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Luckily the tv movies were in English. Friendly and approachable staff. Not too bad for first timer.
Stayed 4 nights in Oct 2019

4/10 Poor

KK

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Changed room twice due to aircond problem (first time) and cockroach running around in the room (second time). Third room got the cockroach (2 pcs) too.. sob sob..
Stayed 4 nights in Oct 2019

6/10 Okay

Anna, Uk

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and comfortable
Staff were super friendly and helpful. They helped us book a transport to I-Resort and gave us lots of advice. Breakfast had a choice of meals and were tasty. Room was clean and comfortable but it was very small and the shower drained slowly. Staff did their best to solve the drain problem and did fix it. Room wa comfortable but lacked Windows to see outside.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff
The staffs are very helpful and passion. They have gave a lot of information about Nha Trang, suggestion about where to visit and the range of price for our meal and transportation fees.
Stayed 2 nights in Jun 2018

2/10 Terrible

Kenny, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted with fleas micro bugs on all surfaces
Completely disgusted, disappointed and dissatisfied. I arrived to the hotel after 10 hours of flight and layover only to find out when checking in and getting a room that the hotel room was infested with fleas or some kind of micro bugs. I walked in only to notice that the sink area had them all over, upon further inspection, the headboard, side table, counter under the tv and coffee area had them all over as well. Disgusted as I was, I notified reception and told them about the issue, they said they don’t have any more rooms in that category of one double bed etc, they said I should just stay in the room and the next day I can get my room changed. As disappointed as I was, initially they said they couldn’t do anything, then they finally said they had a family room on the first floor no windows though, I said ok, let me check it out and see. Upon taking the other room, eventually I noticed the walls were dirty and black, at some point after looking closely onto the furniture I noticed more of the flea sized bugs. I immediately notified the front desk and wanted out. What likely traveler would stay in an infested hotel to maybe only wake up with bed bug bites let alone having the fear that they can enter my luggage and I’d likely be transporting them home. I immediately asked for a full refund as now I had to not only find another hotel to stay but also arrange my own transportation. The reception did not seem apologetic to my circumstance. They said we can offer you a partial
Stayed 7 nights in May 2018

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness, room comfort
Average hotel in good location in need improvement
Average budget hotel near to the beach. We stayed 5 nights (paid in advance - or we would have moved.) On arrival room was not that clean, toilet seat broken. We asked for this to be fixed twice and it was on the second day. The location is ok. It's about 10 minute walk down to the main touristy area of bars, shops and restaurants. Beach is 5 minute walk away. Staff were helpful in arranging things. Breakfast experience was not good. Your free breakfast entitles you to one drink and one food item.. any more and you will be asked to pay. Also the breakfast team were not very helpful of polite. There needs to be a review by management and some changes made to improve this hotel. As it is, we would not recommend.
Stayed 5 nights in Feb 2018

6/10 Okay

stanley

Stayed 1 night in Dec 2017

10/10 Excellent

chiaw swee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Tight and cramped but okay
The room is quite small and cramped. Although there seems to be some upgrades in the bathroom, the finishes and and construction is poor since there are many flaws and unfinished work like holes in the walls and no shower door. Overall it's okay but we've seen better for this price. The service was good and the staff was nice. The location is off the main street by 2 blocks.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Great hotel and incredibly friendly staff. Just a short walk to the beach and bars.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's ok for one or two nights but I wouldn't stay there any longer. The rooms aren't nice and I couldn't close the window in the bathroom fully.
Stayed 2 nights in Aug 2017

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tristars stay
Good hotel to stay in Nha Trang, good location, friendly staffs, but very poor breakfast, only get 1 choice!
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
ants
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Asian holiday 2017
Handy 5 minute easy walk to beach. Handy to most things. Tidy and clean. Value for money.decent size room. Basic breakfast gets you going. Only complaint is we had Luke warm to cold shower for 3 days eve though we asked for it to be fixed. Staff very helpful and plesant apart from that. Would stay here again.
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Good hotel except bugs in the room
The hotel was not too far from the beach. It would been great experience except their were bugs in the room that make me afraid to go back to their hotel. One of the nights, ants were in the room. The other night, there were big bugs crawled on the bed. I hope management can take this bugs issue into consideration. As foreigners, we are very scare of bugs.
Stayed 1 night in May 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard budget hotel
Nice room - and good standard for price, not on the beach, but I didn't want to be so that was fine. Room was clean (By Vietnam standard). My only problem was air-con unit was above my bed so noisy at night and chill on neck/shoulder in the morning. The local beach is OK - if you are Russian then you will probably love it - but there are much nicer areas in the surrounds.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can ask for coupons for some attractions from the tour desk. There is also a computer and printer for you to use to print things.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
I've stayed at several hotels in this area of Da Nang during the past three years and Tristar is the only one to which I'd return, The location suits me well, with plenty of dining choices, yet not so "touristy". The staff is ultra-friendly and welcoming. Breakfast is "to order", with my favorite being eggs benedict. W-fi signal was strong. Safety/security was never a concern. Bottom line is I consider Tristar a great choice.

6/10 Okay

Lieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Great trip, Reno NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the beach
Very nice staff. I made an error on my travel dates and arrived a day early. They where able to accommodate me. I also prepaid my hotel through orbitz and that worked well. No hassles.

6/10 Okay

Caroline

Liked: Property conditions & facilities
Decent hotel with poor staff
Ok hotel, modern fittings, great breakfast. Front desk staff were pretty useless - we moved room twice and they forgot about us both times. It was very annoying. Location good for town and great for train station.

8/10 Good

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Bartosz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
Hotel is located close to the beatch, service is very good, breakfast ok.