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Best Western Plus Cairn Croft Hotel

3.0 star property
Family-friendly Niagara Falls hotel in Lundy's Lane with 2 hot tubs
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Cairn Croft Hotel

Indoor pool, pool loungers
Indoor pool, pool loungers
Exterior
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Arcade

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Hot tub
  • Restaurant
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Parking available
    Parking available
The price is AU$143
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
6400 Lundy's Lane, Niagara Falls, ON, L2G 1T6
  • OLG Stage at Fallsview Casino
    2 min drive
  • Greg Frewin Theatre
    3 min drive
  • Canada One Factory Outlets
    3 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    53 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Tower

Standard Room, 1 Queen Bed, Non Smoking, Tower

Standard Room, 1 Queen Bed, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking (Oversized Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Living Room;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Sofa bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, Tower (Shower Only)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub, Tower (Shower Only)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Tower (Shower Only)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Fireplace, Tower (Fireplace)

Standard Room, 1 King Bed, Fireplace, Tower (Fireplace)

Standard Room, 1 King Bed, Fireplace, Tower (Fireplace)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Tower (Balcony)

Standard Room, 1 King Bed, Balcony, Tower (Balcony)

Standard Room, 1 King Bed, Balcony, Tower (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub, Tower (Jetted tub)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub, Tower (Jetted tub)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Tower

Standard Room, 2 Queen Beds, Non Smoking, Tower

Standard Room, 2 Queen Beds, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Tower

Standard Room, 1 King Bed, Non Smoking, Tower

Standard Room, 1 King Bed, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Standard Room, 2 Queen Beds, Refrigerator, Courtyard Area (Refrigerator)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Tower

Standard Room, 2 Queen Beds, Non Smoking, Tower

Standard Room, 2 Queen Beds, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub, Tower (Jetted tub)

Standard Room, 1 King Bed, Jetted Tub, Tower (Jetted tub)

Standard Room, 1 King Bed, Jetted Tub, Tower (Jetted tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham Fallsview Hotel

Pool
Hot tub
Free WiFi
Restaurant
3.9 out of 5, Good, (4429)
The price is AU$169
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Wyndham Fallsview Hotel

About the area

Niagara Falls

A family-friendly stay in Niagara Falls awaits you at Best Western Plus Cairn Croft Hotel. You'll be 2.3 km (1.4 mi) from Fallsview Casino and 2.3 km (1.4 mi) from Clifton Hill. Highlights at this hotel include 2 hot tubs, a restaurant and an indoor swimming pool. .The restaurant, Doc Magilligans, serves Irish cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and pool loungers as well as access to a playground. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning cooked-to-order breakfast is served between 7:30 AM and 11:00 AM. There's also self parking, along with the convenience of an area shuttle. .With a stay at this Lundy's Lane hotel, you'll be 2.8 km (1.7 mi) from Fallsview Indoor Waterpark and 3.2 km (2 mi) from Rainbow Bridge.

What's nearby

  • Fallsview Casino - 3 min drive - 2.0 km
  • Clifton Hill - 3 min drive - 2.9 km
  • Skylon Tower - 4 min drive - 2.3 km
  • Fallsview Indoor Waterpark - 4 min drive - 2.9 km
  • Horseshoe Falls - 6 min drive - 4.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 53 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cool Hand Luke's Bar & Grill - ‬2 min drive
  • ‪Swiss Chalet Rotisserie & Grill - ‬9 min walk
  • ‪Subway - ‬5 min walk

About this property

Best Western Plus Cairn Croft Hotel

Family-friendly Niagara Falls hotel in Lundy's Lane with 2 hot tubs
Best Western Plus Cairn Croft Hotel offers its guests 2 hot tubs, an indoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Best Western Plus Cairn Croft Hotel. Parking is available for a fee.

This Niagara Falls hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 5 levels
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Plus Cairn Croft Hotel offers 167 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (CAD 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: CAD 12.99 to 25 for adults and CAD 9.99 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Doc Magilligans
  • Poolside Pub

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Mini-fridge
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (once per stay)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 12.99 to 25 for adults and CAD 9.99 to 20 for children
  • Self-parking fee: CAD 20 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cairn
Best Western Cairn Croft
Best Western Cairn Croft Hotel
Best Western Plus Cairn
Best Western Plus Cairn Croft
Best Western Plus Cairn Croft Hotel
Best Western Plus Cairn Croft Hotel Niagara Falls
Best Western Plus Cairn Croft Niagara Falls
Cairn Croft
Cairn Croft Hotel
Best Western Niagara Falls
Best Western Plus Cairn Croft
Best Western Plus Cairn Croft Hotel Hotel
Best Western Plus Cairn Croft Hotel Niagara Falls
Best Western Plus Cairn Croft Hotel Hotel Niagara Falls

Frequently asked questions

Is parking available at Best Western Plus Cairn Croft Hotel?

Yep, Best Western Plus Cairn Croft Hotel has a self car park for CAD 20 per night.

How much does it cost to stay at Best Western Plus Cairn Croft Hotel?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Cairn Croft Hotel on 25 Nov 2024 start from AU$143.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Cairn Croft Hotel have a pool?

Yep, and guests love it! Best Western Plus Cairn Croft Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Best Western Plus Cairn Croft Hotel family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Best Western Plus Cairn Croft Hotel is a hit with families.

Does Best Western Plus Cairn Croft Hotel serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Best Western Plus Cairn Croft Hotel?

No, Best Western Plus Cairn Croft Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Cairn Croft Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Irish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Cairn Croft Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Plus Cairn Croft Hotel?

No, only service animals are allowed.

Best Western Plus Cairn Croft Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1004 reviews" "
Rating 8 - Good. 337 out of 1004 reviews" "
Rating 6 - Okay. 86 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

harshey

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not good!
Stayed 1 night in Aug 2024

8/10 Good

PATRICIA

Travelled with family and small children
Liked: Staff & service, amenities
The area isnt the best but the hotel is very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Family Stay
Our stay was great, so we would stay there again! The front desk associates were awsome! Twice i needed information & they were very knowledgeable, helped us tremendously & saved us money too. They were so friendly, where i felt comfortable. The pool was great and grandkids loved it. 2 hot tubs also. And, lots of towels right at the pool to use. There was a climbing play house also. Lots of couches, chairs, tables to use in the pool area. The arcade was actually cool to have right at the pool area! Very clean area and lots of plants and trees. I saw a computer/printer/fax area also. Close to pool area , which we did not use. Also a wasger & dryer to use if needed. Our room was nice, clean and had a window. We were able to park our car right infront of our window. There was a microwave, a 3 foot high fridge, nepresso coffee & machine. The tv was huge! The wi fi was free andxworked perfectly. Garbage can & recycle can to. Blow dryer was a good one. The area was about a 30 minute walk to clifton hill/falls, so because the grandkids were young, we did not walk. Was a 3 min drive. Found parking, one street over from clifton hill for 10$ for day. Most lots were $20-$30, depending on which day of the week. Sat being more. The hotel had No frills on one side and mcds on the other side. Dollarama, rexal 1 minute walk. There were ton, of places to eat on Lundys lane. Firehouse subs, and a flying saucer restaraunt we ate at. Everything was great, at this Best Western Hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sherry, MAPLE RIDGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming. Great restaurant and amenities. Staff is wonderful. Highly recommend
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Travelled with family
Good time
Front desk staff was great. Room was clean.
Stayed 2 nights in Aug 2024

8/10 Good

Muge

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel recommend everyone especially kids friendly hotel only during night time a little bit noisy!
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

rafael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The from desk was so helpful , the cleaning lady keep everything nice and clean every day , and the swimming pool area was so nice my daughter have so much fun they will like to come back next summer.
Stayed 3 nights in Aug 2024

6/10 Okay

Mohamed Ali

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
We absolutely loved our whole experience. Steve at the front desk went out of his way to make sure we didnt miss out on anything in Niagara. Our room was beautiful and we had so much fun. Thank you for giving us a wonderful vacation.
Stayed 4 nights in Aug 2024

8/10 Good

ERIN L

Convenient location not far from Clifton hill. Pools were nice very kid friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay!
Stayed 3 nights in Jul 2024

10/10 Excellent

Danielle

Stayed 1 night in Aug 2024

6/10 Okay

Sandeep

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
There must have been some golf thing going on because the hotel was FULL of older gentlemen and their golf bags. They were a bit loud but not hotels fault The hotel is nice. Needs lots of updating kind of run down around the pool and the rugs. Breakfast was an additional cost so that makes the price of the hotel for one night in the high side. Lady at the desk was abrupt and made me feel like I was bothering her when I had a question. Even seemed aggravated when I was using my debit card as a credit card. Apparently Canada doesn’t use debit cards that way. I had no other credit card with me. Then when asking about a shuttle to the falls she seemed very curse and I felt she was thinking “OMG JUST GO AWAY”. It would also have been nice if she told us the shuttle wouldn’t be able to give us change, we got on with a $20.00 bill Canadian to pay 7.00 for a shuttle ride. Very frustrating. I wouldn’t stay again. When you’re visiting from the U.S. I realize we should have done more research but it was last minute and we just needed a bit of assistance to figure things out.
Stayed 1 night in Jul 2024

8/10 Good

Raphaele

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

10/10 Excellent

William, Ohsweken

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exact same hotel I went to as a child, except with some awesome upgrades. Happy my children can have the same experience I did when I was young. Thank you!
Stayed 2 nights in Jul 2024

4/10 Poor

BOB

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Jul 2024

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall its all good except that a little bit noise when you go to bed due to kids closer to the playground and pool.
Stayed 3 nights in Jul 2024

6/10 Okay

Delroy

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are dated, need to be remodel. The bathroom very small, the toilet is more for a child. However, the area in which the property is situated is awesome!! 4 minutes drive to Clifton Hill.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bryan

Travelled with family
The inside garden
Stayed 2 nights in Jul 2024