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Best Western St. Catharines Hotel & Conference Centre

2.5 star property
Family-friendly hotel with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

In-room safe, desk, iron/ironing board, rollaway beds
Lobby
Indoor pool, outdoor pool, pool loungers
Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

The price is AU$179
includes taxes & fees
1 Jan - 2 Jan 2025

Explore the area

Map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • FirstOntario Performing Arts Centre
    3 min drive
  • Kelseys Original Roadhouse
    3 min walk
  • St. Catharines Station
    9 min drive
  • St. Catharines, ON (YCM-Niagara District)
    14 min drive

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed - double
Shower/bath combination
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Balcony
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Eco-friendly toiletries
Private bathroom
  • 36 sq m
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Hampton Inn by Hilton St. Catharines Niagara

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1005)
The price is AU$186
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hampton Inn by Hilton St. Catharines Niagara

About the area

St. Catharines

A family-friendly stay in the heart of St. Catharines awaits you at Best Western St. Catharines Hotel & Conference Centre. You'll be 2.8 km (1.7 mi) from Montebello Park and 3.1 km (1.9 mi) from FirstOntario Performing Arts Centre. Highlights at this eco-friendly hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, WRIGLEYS SPORTS BAR, serves American cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and pool loungers. Other amenities include free Wi-Fi in public areas and laundry facilities. Free full breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this St. Catharines hotel include Fallsview Casino and Clifton Hill.

What's nearby

  • FirstOntario Performing Arts Centre - 3 min drive
  • Meridian Centre - 3 min drive
  • Royal Canadian Henley Rowing Course - 5 min drive
  • Brock University - 7 min drive
  • The Pen Centre - 8 min drive

Getting around

  • St. Catharines Station - 9 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 72 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Ma Chinese Cuisine - ‬2 min drive
  • ‪Big Tuna Asian Cuisine - ‬3 min drive
  • ‪Red Onion - ‬9 min walk

About this property

Best Western St. Catharines Hotel & Conference Centre

Family-friendly hotel with free breakfast and fitness centre
Best Western St. Catharines Hotel & Conference Centre offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a terrace, and barbecue grills are also featured at the family-friendly Best Western St. Catharines Hotel & Conference Centre. Free self parking is available.

This St. Catharines hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 2 levels
  • Conference rooms
  • Full breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Frequently asked questions

Is parking available at Best Western St. Catharines Hotel & Conference Centre?

Yep, Best Western St. Catharines Hotel & Conference Centre has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Best Western St. Catharines Hotel & Conference Centre?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Best Western St. Catharines Hotel & Conference Centre on 1 Jan 2025 start from AU$179.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western St. Catharines Hotel & Conference Centre have a pool?

Best Western St. Catharines Hotel & Conference Centre has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Best Western St. Catharines Hotel & Conference Centre?

Best Western St. Catharines Hotel & Conference Centre features an outdoor pool, an indoor pool and 1 hot tub.

What makes Best Western St. Catharines Hotel & Conference Centre a romantic place to stay?

1 hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Best Western St. Catharines Hotel & Conference Centre.

Is Best Western St. Catharines Hotel & Conference Centre family-friendly?

You bet! With amenities such as an arcade, on-site mini golf and laundry facilities, it's no surprise that Best Western St. Catharines Hotel & Conference Centre is a hit with families.

Does Best Western St. Catharines Hotel & Conference Centre serve breakfast?

You bet, travelers give high marks to the free full brekkie here! Offered weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Best Western St. Catharines Hotel & Conference Centre?

No, Best Western St. Catharines Hotel & Conference Centre does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western St. Catharines Hotel & Conference Centre?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western St. Catharines Hotel & Conference Centre?

Check-in begins at 4 PM. Check-out time is 11 AM.

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1000 reviews" "
Rating 8 - Good. 320 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 58 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jian, Saint Laurent

Stayed 1 night in Sep 2024

2/10 Terrible

Ahmed

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, shady, unsafe, online rating highly misleading. Online pictures have no resemblance to reality.
Stayed 1 night in Sep 2024

4/10 Poor

matt

Liked: Cleanliness
Disliked: Property conditions & facilities
The toilet wasn't cleaned well, there was no bathroom fan, the lighting in the bathroom area was either off, or flashbang. The room backed onto the common area by the pool, and there was a huge group of people who were really loud. Overall, it was just okay... If you need a cheap place to sleep fora night.
Stayed 1 night in Sep 2024

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities
Loose sockets failed to charge our smartphones during a night
Stayed 1 night in Sep 2024

6/10 Okay

Maddy

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

William, Westlake Village

Disliked: Property conditions & facilities
Xxx
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel was a bit dated, it was very comfortable and offered everything we needed. The bed was super comfy and the water pressure in the shower was amazing. Breakfast was decent and typical with tons of seating and lots of staff keeping things running. Would definitely stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Travelled with family
Excellent hotel. Will stay again!
Stayed 2 nights in Aug 2024

2/10 Terrible

Chrissie Anne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a run down property
Stayed 2 nights in Aug 2024

8/10 Good

Silvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Photos on website misleading but overall a good stay. Very helpful staff. Good breakfast.
Stayed 2 nights in Sep 2024

6/10 Okay

Denise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Coretta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a good experience. Noisy and dirty. Staff was nice though. This place needs an upgrade.
Stayed 1 night in Aug 2024

4/10 Poor

George

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The landscape looks like it has never been touched in years. Ice and beverage machines did not work. The Mac machine didn't work. Most of all the floor area around the interior pool was laden-ed with black mold emitting from the grout lines. The lamps were from the 60's of 3 lamps only one built in outlet worked. There was a Cat 5 outlet but no USB ports for charging. The room number is 148.
Stayed 2 nights in Aug 2024

10/10 Excellent

ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2024

2/10 Terrible

Maureen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not what was advertised! It smelled, air conditioning did not work properly, bed was not comfortable. It was rundown! Never again! And The price was $230. Disgusting room for that price! False advertisement!
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i enjoyed our stay. We will be back again.
Stayed 1 night in Sep 2024

6/10 Okay

Pablo

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The training was good, but the housekeeping and front desk service was bad, they didn't answer the phone and when we got people working there I was arguing.
Stayed 1 night in Aug 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and good breakfast. Could have done without the barking dogs.
Stayed 1 night in Aug 2024

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Basic rooms and decor. Free breakfast excellent compared to other brands I’ve dealt with. Easy access from main freeway. Abundant parking. Staff personable. Would stay again.
Stayed 3 nights in Aug 2024

6/10 Okay

Neha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Washroom was not properly clean
Stayed 1 night in Aug 2024

6/10 Okay

Brandon

Travelled with partner
Disliked: Staff & service
Hallway alarm went off multiple times in the morning.
Stayed 1 night in Aug 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service
We had a lot of luggage so the many doors and tiny elevator was a bit challenging but staff were so helpful. A bit outdated but clean and quiet.
Stayed 1 night in Aug 2024