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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel connected to the convention centre in Niagara Falls with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Reception
Self-parking (surcharge) 10.00 per day
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
32-inch plasma TV with digital channels, TV, video game console

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
The price is AU$79
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Queen Victoria Park
    5 min walk
  • Greg Frewin Theatre
    5 min walk
  • Skylon Tower
    6 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive

Room options

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Fallsview

Pool
Free WiFi
Restaurant
Air conditioning
3.3 out of 5, (1955)
The price is AU$119
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Days Inn by Wyndham Fallsview

About the area

Niagara Falls

Empress Inn and Suites by The Falls puts you in the heart of Niagara Falls, connected to the convention centre and within just a 10-minute stroll of popular attractions like Fallsview Casino and Skylon Tower. Highlights at this family-friendly hotel include in-room washers/dryers, free WiFi and balconies. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this Fallsview hotel include Clifton Hill and Casino Niagara.

What's nearby

  • Skylon Tower - 6 min walk - 0.5 km
  • Clifton Hill - 8 min walk - 0.7 km
  • Fallsview Casino - 9 min walk - 0.8 km
  • Fallsview Indoor Waterpark - 15 min walk - 1.3 km
  • Horseshoe Falls - 4 min drive - 2.8 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Victorian hotel connected to the convention centre in Niagara Falls with a 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Empress Inn and Suites by The Falls. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Victorian Niagara Falls hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 buildings
  • Manager's reception (free)
  • Supervised kid's activities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video game consoles. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 10 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Empress Inn and Suites by The Falls?

Empress Inn and Suites by The Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on 24 Nov 2024 start from AU$78.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Empress Inn and Suites by The Falls?

Yep, Empress Inn and Suites by The Falls has a self car park with in/out privileges for CAD 10.00 per day.

Is there a spa on site at Empress Inn and Suites by The Falls?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 14-minute walk away.

Does Empress Inn and Suites by The Falls have a waterslide?

No, there is no waterslide at Empress Inn and Suites by The Falls, but Fallsview Indoor Waterpark is a short 15-minute walk away.

What makes Empress Inn and Suites by The Falls a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Empress Inn and Suites by The Falls.

Is Empress Inn and Suites by The Falls family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a BBQ, it's no surprise that Empress Inn and Suites by The Falls is a hit with families.

Is there a free airport shuttle available at Empress Inn and Suites by The Falls?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Empress Inn and Suites by The Falls?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Empress Inn and Suites by The Falls?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Empress Inn and Suites by The Falls?

No, pets are not allowed.

Empress Inn and Suites by The Falls Reviews

Reviews

5.8
Rating 10 - Excellent. 142 out of 1033 reviews" "
Rating 8 - Good. 248 out of 1033 reviews" "
Rating 6 - Okay. 241 out of 1033 reviews" "
Rating 4 - Poor. 166 out of 1033 reviews" "
Rating 2 - Terrible. 236 out of 1033 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mohan

Na
Stayed 1 night in Aug 2024

4/10 Poor

Myra

Disliked: Cleanliness, staff & service, property conditions & facilities
There is a bed bug at room 218...i did not sleep well coz they're biting me on my sleeveless pajama..my 2friends were lucky to wear their longsleeves pair..
Stayed 1 night in Aug 2024

10/10 Excellent

John, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Seng

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great service
Stayed 1 night in Aug 2024

4/10 Poor

Martha Luz

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Esta cerca de la parte central.
Stayed 1 night in Aug 2024

4/10 Poor

Myles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarabjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Clarence

Travelled with family
Liked: Staff & service
Decent room for family
Linen was clean and room was tidy, we stayed for 2 nights
Stayed 2 nights in Jul 2024

8/10 Good

Farhad

Travelled with family
Disliked: Property conditions & facilities
Convenient place near the central attractions, staff were friendly. Shower tap switch for hot water was broken but somehow usable, they never clean the air-condition filters (same experience last year) so little hard to get fresh air from them.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ketan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property charge for parking a vehicle. That something not mentioned before booking.
Stayed 1 night in Aug 2024

6/10 Okay

Samir

Travelled with family
Stayed 2 nights in Aug 2024

4/10 Poor

Thao

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Saima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Hiram

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ng
Stayed 1 night in Aug 2024

2/10 Terrible

azin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very dirty , hair fund on sheets , shower faucet wasn’t working , garbage all over the room , very very disappointed. I am solo bag packer traveler , I have been stay in so many hostels , 2 star motels and airbnb in my life , I am not luxury person at all , but this was terrible experience and if even they offer you some money to stay there , I would suggest to voice it .
Stayed 2 nights in Aug 2024

4/10 Poor

Luis Alfredo, MONTREAL

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What's wrong with the city?
shame to stay in a world famous tourist area.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service
Brilliant staff
Stayed 1 night in Aug 2024

8/10 Good

Scott

Ok for the price.
Stayed 1 night in Aug 2024

8/10 Good

SILVINO

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

6/10 Okay

Jean-Paul

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Gregorio

need more attns. to cleaning
Stayed 2 nights in Aug 2024

6/10 Okay

Christopher

Disliked: Staff & service, amenities, property conditions & facilities
Location was awesome, room just not up to standard. I check out early.
Stayed 2 nights in Aug 2024

8/10 Good

Sashirekha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024