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Empress Inn and Suites by The Falls

2.0 star property
Victorian hotel connected to the convention centre in Niagara Falls with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Empress Inn and Suites by The Falls

Exterior
Exterior
Reception
Pool
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service
  • Parking available
  • Air conditioning
The price is AU$78
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Queen Victoria Park
    5 min walk
  • Cheetal Indian Cuisine
    1 min walk
  • Niagara Falls, ON (XLV-Niagara Falls Train Station)
    4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    38 min drive

Room options

Standard Room, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Fridge
HDTV
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Washer/dryer
  • Sleeps 6
  • 3 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Fallsview

Pool
Free WiFi
Restaurant
Air conditioning
3.3 out of 5, (1950)
The price is AU$73
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Days Inn by Wyndham Fallsview

About the area

Niagara Falls

Empress Inn and Suites by The Falls puts you in the heart of Niagara Falls, connected to the convention centre and within just a 10-minute stroll of popular attractions like Fallsview Casino and Skylon Tower. Highlights at this family-friendly hotel include in-room washers/dryers, free WiFi and balconies. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 15-minute walk of this Fallsview hotel include Clifton Hill and Casino Niagara.

What's nearby

  • Skylon Tower - 6 min walk
  • Clifton Hill - 8 min walk
  • Fallsview Casino - 9 min walk
  • Casino Niagara - 12 min walk
  • Fallsview Indoor Waterpark - 15 min walk

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Antica Pizzeria - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬8 min walk
  • ‪Chuck's Roadhouse - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Victorian hotel connected to the convention centre in Niagara Falls with a 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

Barbecue grills, a vending machine, and multilingual staff are also featured at the family-friendly Empress Inn and Suites by The Falls. An airport shuttle (available on request) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Victorian Niagara Falls hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 buildings
  • Manager's reception (free)
  • Supervised kid's activities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and washers/dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels and video game consoles. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Limo/town car service
  • Parking on site (CAD 10 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/aeroplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 10.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Empress Inn and Suites by The Falls?

Empress Inn and Suites by The Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of 26 Dec 2024, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on 2 Jan 2025 start from AU$77.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Empress Inn and Suites by The Falls?

Yep, Empress Inn and Suites by The Falls has a self car park with in/out privileges for CAD 10.00 per day.

Is there a spa on site at Empress Inn and Suites by The Falls?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 14-minute walk away.

Does Empress Inn and Suites by The Falls have a waterslide?

No, there is no waterslide at Empress Inn and Suites by The Falls, but Fallsview Indoor Waterpark is a short 15-minute walk away.

What makes Empress Inn and Suites by The Falls a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Empress Inn and Suites by The Falls.

Is Empress Inn and Suites by The Falls family-friendly?

You bet! With amenities such as babysitting services, laundry facilities and a BBQ, it's no surprise that Empress Inn and Suites by The Falls is a hit with families.

Is there a free airport shuttle available at Empress Inn and Suites by The Falls?

No, but there's an airport shuttle on request for a fee.

Is there a bar or restaurant at Empress Inn and Suites by The Falls?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Empress Inn and Suites by The Falls?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Empress Inn and Suites by The Falls?

No, pets are not allowed.

Empress Inn and Suites by The Falls Reviews

Reviews

6.0
Rating 10 - Excellent. 144 out of 1000 reviews" "
Rating 8 - Good. 244 out of 1000 reviews" "
Rating 6 - Okay. 232 out of 1000 reviews" "
Rating 4 - Poor. 155 out of 1000 reviews" "
Rating 2 - Terrible. 225 out of 1000 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Aundre

Travelled with family
Good sized room with 3 double beds. Mattresses were a little too firm. Not enough pillows. Noisy at times throughout the night. Toilet paper was very thin, not even sure it was 1-ply. A few lights were not working. Cable TV did not have many options. I would suggest investing in Smart TVs.
Stayed 1 night in Sep 2024

2/10 Terrible

Teresita

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t enjoy
Stayed 2 nights in Aug 2024

4/10 Poor

stuart

Disliked: Cleanliness, property conditions & facilities
Small, dated, old
Stayed 1 night in Sep 2024

6/10 Okay

Carla

Stayed 1 night in Sep 2024

6/10 Okay

Maria

Stayed 2 nights in Aug 2024

8/10 Good

Albin

Travelled with partner
Liked: Staff & service
Overall it was great and peaceful
Stayed 2 nights in Sep 2024

4/10 Poor

charles

Stayed 1 night in Aug 2024

8/10 Good

Razvan, Toronto

Liked: Amenities
Shower switch kind of funny and difficult to figure out.
Stayed 1 night in Sep 2024

2/10 Terrible

luma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Greg

Disliked: Amenities, property conditions & facilities
an old, tired motor inn in an unappealing area.
Stayed 1 night in Sep 2024

8/10 Good

Manjit

Liked: Staff & service
I like the room
Stayed 1 night in Sep 2024

6/10 Okay

Brian

Travelled with family, Travelled with group
We were told to keep the noise down and we were only talking and not very loud.
Stayed 2 nights in Sep 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would rather stay on the street than to stay in this property again. The bed sheets on both beds were stained along with the pillow cases. I had taken my bathing suit, baited by the idea of a hot tub, only if we greeted with a giant sign reading "former pool area". walls and ceiling are paper thin, afternoon nap was regularly interrupted by people banging on them. Window frame was split and the carpet baseboard was falling off the wall. Charged $10 a day for parking, and then when I came back to the property late at night there was no parking left. The attendant directed me to park at the restaurant next door, with no clear signs that my car would not be towed away. Literally the only good thing I have to say about this property is that the air conditioning worked. Avoid it like the plague
Stayed 2 nights in Sep 2024

10/10 Excellent

Harsh

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with family
Liked: Amenities
Is a good place quieter good to relax
Stayed 2 nights in Aug 2024

4/10 Poor

Mary

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was nice and clean. But was kept awake with a group of people screaming and partying right outside my door, throwing water bottles off the balcony until 3am. When I went out to leave the next day, my vehicle (that I might add I had to pay extra for parking for) was vandalized. I strongly suggest having security available during peak days or busy weekends. To avoid losing potential customers or the trust of previous customers. I would not recommend nor feel comfortable staying at the risk of having my vehicle destroyed.
Stayed 1 night in Aug 2024

8/10 Good

munad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place to stay. Everything is nearby, walking distance. WEGO bus stop is 2 min walk. The only thing is tight parking over night.
Stayed 1 night in Aug 2024

8/10 Good

Flor

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like to pay the parking extra, while booking with Expedia
Stayed 2 nights in Aug 2024

4/10 Poor

belkacem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Md Mamun

Stayed 1 night in Aug 2024

2/10 Terrible

luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel ever
The worst hotel ever dirty,dirty, dirty not comfortable out of date smell very bad not recommend
Stayed 2 nights in Aug 2024

6/10 Okay

afshan

Disliked: Property conditions & facilities
parking is extra on top it was still an issue the rooms aee not as shown on pics minimial shanpoo soap and clean. there were hair in bathroom check in and out took too long.
Stayed 2 nights in Aug 2024

2/10 Terrible

Zakria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay at this hotel.
Stayed 1 night in Aug 2024