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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property
Hotel with free parking, steps from Fallsview Casino

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Point of interest
Bar (on property)
Point of interest
Exterior
Blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Hot tub
The current price is AU$124
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪2 min walk‬
  • Queen Victoria Park
    ‪3 min walk‬
  • OLG Stage at Fallsview Casino
    ‪3 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

  • Pool
  • Hot tub
  • Breakfast included
  • Restaurant
4.0 out of 5, Very good, (11501)
The price is AU$244
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Embassy Suites by Hilton Niagara Falls Fallsview

About the area

Niagara Falls

Holiday Inn Niagara Falls - By The Falls by IHG puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The theme restaurant, Cocos, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym, Hot tub and sauna. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning full breakfast is served between 8:00 AM and 11:30 AM. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Fallsview hotel include Clifton Hill and Horseshoe Falls.

What's nearby

  • Fallsview Casino - 2 min walk
  • Skylon Tower - 6 min walk
  • Clifton Hill - 15 min walk
  • Horseshoe Falls - 17 min walk
  • Fallsview Indoor Waterpark - 3 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 50 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬7 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬2 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers its guests an indoor pool, an outdoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a terrace, and a vending machine are also featured at Holiday Inn Niagara Falls - By The Falls by IHG. Free self parking is available.

This 3-star Niagara Falls hotel is smoke free.

  • 122 guestrooms or units
  • 6 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay-per-view films.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Italian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Frequently asked questions

What is the cancellation policy at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Niagara Falls - By The Falls by IHG?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Niagara Falls - By The Falls by IHG on 25 Feb 2025 start from AU$111.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, Holiday Inn Niagara Falls - By The Falls by IHG has a free self car park.

Are there any beaches close to Holiday Inn Niagara Falls - By The Falls by IHG?

The closest beach to Holiday Inn Niagara Falls - By The Falls by IHG is Lakeside Park Beach (20 km).

Does Holiday Inn Niagara Falls - By The Falls by IHG have a pool?

Yep, and guests love it! Holiday Inn Niagara Falls - By The Falls by IHG has an outdoor pool and an indoor pool.

What luxury perks are available at Holiday Inn Niagara Falls - By The Falls by IHG?

Holiday Inn Niagara Falls - By The Falls by IHG features an outdoor pool, an indoor pool and 1 hot tub.

Is Holiday Inn Niagara Falls - By The Falls by IHG family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Niagara Falls - By The Falls by IHG is a hit with families.

Does Holiday Inn Niagara Falls - By The Falls by IHG serve breakfast?

Yeah, our visitors highly rate the full brekkie here! Served daily between 8:00 AM and 11:30 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Niagara Falls - By The Falls by IHG?

No, Holiday Inn Niagara Falls - By The Falls by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Niagara Falls - By The Falls by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Niagara Falls - By The Falls by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Niagara Falls - By The Falls by IHG?

No, only service animals are allowed.

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1419 out of 3029 reviews
Rating 8 - Good. 940 out of 3029 reviews
Rating 6 - Okay. 368 out of 3029 reviews
Rating 4 - Poor. 154 out of 3029 reviews
Rating 2 - Terrible. 148 out of 3029 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Margarita ville right beside it is a 10/10. Get loaded
Stayed 1 night in Nov 2024

6/10 Okay

Rino

Liked: Cleanliness, property conditions & facilities, room comfort
We would come back
Great location. We would book this hotel again.
Stayed 2 nights in Nov 2024

8/10 Good

Mark, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Basically ok, but noisy
The place looks pretty good for a NF hotel. The room was big and the furniture was comfortable. Props on the heated bathroom floor. We found the bartender quite friendly and helpful. Location is great for access to the Fallsview theatres. However, several things would make me not want to stay here again. Our room was on the ground floor across from the elevators, and other guests were very loud when passing by. We booked a room with balcony, so being on the ground floor was not great. The fan coil unit was really loud making sleep difficult.
Stayed 1 night in Nov 2024

8/10 Good

Ruby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean, but you can hear the next door. The restaurant CoCo was just ok.
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great customer service and very good breakfast. Great location
Stayed 1 night in Nov 2024

2/10 Terrible

Camila

Disliked: Cleanliness, staff & service, property conditions & facilities
No common areas
Stayed 1 night in Nov 2024

2/10 Terrible

Camila

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad clean very dusty on the bed frame
Stayed 1 night in Nov 2024

10/10 Excellent

TIFFANY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Check in quick, room clean. Beds were awful. As soon as we sat on the bed or so much as breathed on it is was super squeeky. For anyone that doesn't sleep in the same position this is not ideal. Also we paid to have breakfast included to find that it didn't even include a glass of orange juice which we had pay $5.85
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Convenient location, large room, little bit "tired" looking hotel. Food at the restaurant was sub-par but service was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Had a great stay. The staff was great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the cleanest places I have ever stayed
Beds were comfy and the rooms and the hotel were spotless. The staff were friendly and it was such an easy walk to where ever we needed to go.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pinal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice n neat n clean.
Stayed 1 night in Nov 2024

8/10 Good

Bibi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we liked your hotel but found that room 112 assigned to us was noisy due to the elevator. however, we were not unhappy with out stay and would stay here again. Your staff Gordona and Tiku were extremely pleasant to deal with. thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable. Nice room.
Stayed one night for a concert at the casino. The room was clean and ready to go, with towels, coffee for the keurig machine etc. The bed and pillows were very comfortable. Check in was easy and desk staff was helpful. Free parking was a big plus, and our show at the casino was right across the street. Just a 5 minute walk down the street to the falls, and the Christmas lights display was nice to see as well.
Stayed 1 night in Nov 2024

2/10 Terrible

Natasha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away!! The Holiday Inn by Niagara Falls is the worst hotel. Guests beware. Room keys randomly deactivate, and an inconvenience to have them reactivated at front desk when they are dealing with several check-ins. Unclean and unsanitary rooms. After a very late check in and concert the night before, we didnt discover until the next day that there were several stains including blood stains on the sheets hidden by the duvet. We took pictures and went back down to the front desk to report the issue. Requested them to change the sheets. The staff were completely dismissive and terribly rude and disrespectful. Demanded we would have to leave the room and provided no ETA as to when cleaning staff would be up to change the sheets. After a long day I just wanted to rest. Requested they provide the sheets to me so I could change it myself and staff refused this also. I requested to speak to a manager on duty, was told a manager was not available and refused to provide me with a contact number or business card. I requested to be checked out as I was completely disgusted by the blood and the fact that I had slept in unclean sheets that were deceptively hidden. They refused to provide a refund for the 2nd night stay. Requested the name of the individual at the front desk to report his behavior and he refused to provide his name. He was not wearing a name tag. IHG, Miro, Stephanie you should be ashamed of yourselves for very poor management.
Stayed 2 nights in Oct 2024

8/10 Good

Gisele, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was beautifully decorated for Christmas season. Staff was very friendly. Room was very comfortable and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights - we had a newly renovated room on the first floor. Parking was free and everything was walkable within 15 mins or so.
Stayed 1 night in Oct 2024

10/10 Excellent

Ara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Property conditions & facilities
Very beautiful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Parul, Toronto

Stayed 1 night in Oct 2024

6/10 Okay

Fahira

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is great because it is close to everything. Downside is that is fairly rundown