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Quality Hotel & Suites At The Falls

2.5 star property
Hotel with free breakfast, steps from Old Falls Street

Photo gallery for Quality Hotel & Suites At The Falls

Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Exterior
Interior entrance
Property amenity

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pet-friendly
  • Pool
  • Breakfast included
The current price is AU$161
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
240 1st Street, Niagara Falls, NY, 14303
  • Old Falls Street
    ‪1 min walk‬
  • Conference Center Niagara Falls
    ‪2 min walk‬
  • Seneca Niagara Resort & Casino
    ‪3 min walk‬
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Single Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Private bathroom
Hairdryer
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Sofa bed - single
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Wingate By Wyndham Niagara Falls

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (2983)
The price is AU$130
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Wingate By Wyndham Niagara Falls

About the area

Niagara Falls

Quality Hotel & Suites At The Falls puts you in the heart of Niagara Falls, within steps of Niagara Falls Culinary Institute and Old Falls Street. Highlights at this hotel include a restaurant, an indoor swimming pool and free continental breakfast. .The restaurant, Papa John's, serves American cuisine. Legends Bar is the hotel's own bar. Enjoy the Hot tub and pool loungers. Business amenities include a meeting room, a 24-hour business centre, and conference space. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of self parking. .Sights within a short walk of this Downtown Niagara Falls hotel include Niagara Adventure Theater and Conference Center Niagara Falls.

What's nearby

  • Conference Center Niagara Falls - 2 min walk
  • Seneca Niagara Resort & Casino - 3 min walk
  • Niagara Falls State Park - 5 min walk
  • Cave of the Winds - 14 min walk
  • American Falls - 15 min walk

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 34 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬7 min walk
  • ‪One Niagara Welcome Center - ‬5 min walk
  • ‪Blues Burger Bar - ‬7 min walk
  • ‪One Niagara International Food Court - ‬5 min walk
  • ‪Stir - ‬7 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with free breakfast, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers its guests an indoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Quality Hotel & Suites At The Falls. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Niagara Falls hotel.

  • 1 building
  • 206 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 19.95 per night)
  • Covered parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Papa John's

Things to do

  • Billiards/pool table
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay
  • 7 per cent destination fee will be charged.
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus a one-off USD 100.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Quality Hotel & Suites At The Falls?

Quality Hotel & Suites At The Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Hotel & Suites At The Falls?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Quality Hotel & Suites At The Falls on 27 Feb 2025 start from AU$135.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Hotel & Suites At The Falls?

Yep, Quality Hotel & Suites At The Falls has a covered self car park with in/out privileges for USD 19.95 per night. Onsite parking is limited.

Does Quality Hotel & Suites At The Falls have a pool?

Quality Hotel & Suites At The Falls has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 10:00 PM.

Does Quality Hotel & Suites At The Falls have a waterslide?

No, there is no waterslide at Quality Hotel & Suites At The Falls, but Fallsview Indoor Waterpark is a short 20-minute walk away.

Is Quality Hotel & Suites At The Falls family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Quality Hotel & Suites At The Falls is a hit with families.

Does Quality Hotel & Suites At The Falls serve breakfast?

Yeah, complimentary continental brekkie is available daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Quality Hotel & Suites At The Falls?

No, Quality Hotel & Suites At The Falls does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Hotel & Suites At The Falls?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Quality Hotel & Suites At The Falls?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Quality Hotel & Suites At The Falls?

Dogs are welcome at Quality Hotel & Suites At The Falls, with dog exercise areas on offer.

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 306 out of 1169 reviews
Rating 8 - Good. 274 out of 1169 reviews
Rating 6 - Okay. 250 out of 1169 reviews
Rating 4 - Poor. 181 out of 1169 reviews
Rating 2 - Terrible. 158 out of 1169 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Corrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay very quiet and comfortable
Stayed 2 nights in Nov 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay
Noisy at times and fire alarm going off for a few hrs early evening
Stayed 1 night in Nov 2024

4/10 Poor

Ariel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In my opinion.
The rooms need some renovations like the barroom. First time I have seen the sink is outside the toilet. Paper towel holder needs to be replaced. Check in staff Should be more friendly. The breakfast not as good compare to other hotel. Thank you and good luck.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

merdad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found bedbugs in our bed in the hotel room. Told the front desk but they only asked us to put all our cloths in dryer and switched our room. We had to stay awake until 2am to finish cleaning and drying all our cloths. Many cloths were damaged by high dryer heat. No refund was issued to us. The management told us it is because we got the reservation through a third party (Expedia). I demand full refund. My wife and I are very pissed. Our vacation day and night was totally ruined. Will give very bad review if not refunded.

4/10 Poor

Stacie

Stayed 4 nights in Jul 2024

2/10 Terrible

Sumit

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Jordan was very clearly rasist and rude and totally non cooperative on our request for a late check out. She also lied mentioning that she is Manager when we wanted to talk to the Manager while her tag clearly read Front Desk Agent. She not only charged us for a full day but also did not allow us to book via Expedia.The Property is also old and beds were wobly and room was not clean and shampoo was not there in the small bathroom, never booking it again with them.
Stayed 1 night in Nov 2024

10/10 Excellent

leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Ricardo

Travelled with family
Liked: Staff & service
The property wreaked of marijuana, the fire alarm was activated on 2 consecutive nights, very limited parking, the complimentary breakfast was not fresh, and the pool was unclean; however, the staff was kind and professional.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was a describe on the page, also the location of the hotel is great .
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael J.

Disliked: Cleanliness, amenities, property conditions & facilities
First off, the sheets and blankets were dirty when we first got there. Furniture was falling apart. Pool/spa room smelled like gas. The non slip mat , in the bath tub, was peeling up. Had to pay extra to park in the hotel lot.
Stayed 2 nights in Oct 2024

8/10 Good

Naresh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location near to Niagara Falls
Stayed 2 nights in Oct 2024

8/10 Good

dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay, but seems expensive
The staff were nice and very pleasant. The two rooms were older and after tax cost was about $340. The blinds didn't close completely and the toilet was not secured. Breakfast was included, but parking was an additional $20. I guess it was okay for Niagara Falls. The price might be okay in Harris's america, but we think it was overpriced.
Stayed 1 night in Oct 2024

10/10 Excellent

Serena

Stayed 2 nights in Oct 2024

2/10 Terrible

Lin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally, a good choice.
Perfect location. The beds didn't look too good.
Stayed 1 night in Oct 2024

8/10 Good

Julann

Travelled with partner
Liked: Staff & service
They need to fix room 228. It's for handicap and door gets stuck open. Also no tub. They did change us to better room but still no tub. Overall a nice place for the price
Stayed 3 nights in Oct 2024

6/10 Okay

Edwin

Travelled with family
Liked: Staff & service
Comfortable beds, but Continental breakfast was not good, mostly toast and bagels, the highlight was the Waffle but really limited.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2024

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware Bed this place has Bugs
This place was run down not very clean worst of all my wife was bit by bed bugs! and the worst of it was the girl at the desk said "I'm not surprised''
Stayed 2 nights in Oct 2024

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk never recognized us to check in.
Stayed 2 nights in Oct 2024

4/10 Poor

Javi

Disliked: Cleanliness, staff & service, property conditions & facilities
Need more service cleaning at the rooms
Stayed 2 nights in Oct 2024

6/10 Okay

Jorge

Stayed 1 night in Sep 2024

4/10 Poor

Sonali

Stayed 1 night in Sep 2024

2/10 Terrible

Jamal

Business traveller, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room door was very hard to open and took a long time to close when I asked for a different room I was refuse
Stayed 2 nights in Oct 2024