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Kinugawaonsen Hananoyado Matsuya

3.5 star property
Ryokan in Nikko with 24-hour front desk and Hot tub

Photo gallery for Kinugawaonsen Hananoyado Matsuya

Exterior
Japanese Style Deluxe Room | Water view
Hot springs
Exterior detail
Public bath

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
19 Kinugawa Onsen Fujiwara, Nikko, Tochigi, 321-2521
  • Kawaji Onsen
    ‪9 min walk‬
  • Fureai Bridge
    ‪2 min drive‬
  • Kinu Tateiwa Otsuribashi
    ‪3 min drive‬
  • Utsunomiya (QUT)
    ‪67 min drive‬

Room options

View all photos for Japanese Style Economy Room

Japanese Style Economy Room

Japanese Style Economy Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Bidet
Minibar
Daily housekeeping
  • 17 sq m
  • River view
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Economy Room

Japanese Style Economy Room

Japanese Style Economy Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Bidet
Minibar
Daily housekeeping
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese Style Deluxe Room

Japanese Style Deluxe Room

Japanese Style Deluxe Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Hairdryer
Bidet
Minibar
Daily housekeeping
  • 22 sq m
  • River view
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-Style Economy Room

Minibar, in-room safe, free WiFi, bed sheets

Japanese-Style Economy Room

  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Style Superior Room

Interior

Japanese-Style Superior Room

  • Sleeps 6
  • 6 Single Futons

View all photos for Japanese-style Room

Spa

Japanese-style Room

  • Sleeps 6
  • 4 Single Futons

View all photos for Allocated On Arrival

Minibar, in-room safe, free WiFi, bed sheets

Allocated On Arrival

  • Sleeps 4
  • 4 Single Futons

View all photos for Modern Japanese Western Style Twin Room With Kinugawa River View

Minibar, in-room safe, free WiFi, bed sheets

Modern Japanese Western Style Twin Room With Kinugawa River View

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese-style Room With Open-air Hot Spring Bath

Living area

Japanese-style Room With Open-air Hot Spring Bath

  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese-style Room *No Bath In Room

Dining

Japanese-style Room *No Bath In Room

  • Sleeps 4
  • 4 Single Futons

Similar properties

Indoor pool

Kinugawa Onsen Hotel

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (529)
The price is AU$448
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Kinugawa Onsen Hotel

About the area

Nikko

At Kinugawaonsen Hananoyado Matsuya you'll be within a 10-minute walk of Kawaji Onsen and 1.7 km (1.1 mi) from Fureai Bridge. Highlights at this ryokan include free self-parking, a bar/lounge and Access to hot tub. .This ryokan has free WiFi in public areas, a 24-hour front desk and a library. Added amenities include karaoke, a garden and tour/ticket assistance. .Attractions within a 10-minute drive of this 3.5-property class Nikko ryokan include Tobu World Square and Edo Wonderland.

What's nearby

  • Kawaji Onsen - 9 min walk
  • Fureai Bridge - 2 min drive
  • Kinu Tateiwa Otsuribashi - 3 min drive
  • Tobu World Square - 5 min drive
  • Edo Wonderland - 7 min drive

Getting around

  • Kinugawa Onsen Station - 3 min drive

Restaurants

  • ‪バウムクーヘン工房 はちや - ‬3 min drive
  • ‪わがや - ‬3 min walk
  • ‪和彩工房 - ‬11 min walk
  • ‪ディサポーレ - ‬3 min drive
  • ‪ラーメンすーさん - ‬3 min drive

About this property

Kinugawaonsen Hananoyado Matsuya

Ryokan in Nikko with 24-hour front desk and Hot tub
Kinugawaonsen Hananoyado Matsuya offers its guests hot springs and Access to hot tub. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. A library, karaoke, and tour/ticket assistance are also featured at Kinugawaonsen Hananoyado Matsuya. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Nikko ryokan.

  • 65 guestrooms or units
  • Conference rooms
  • Karaoke
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Garden
  • Smoking in designated areas
  • Bar or lounge
Kinugawaonsen Hananoyado Matsuya offers 65 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Guests have access to shared bathrooms. Bathrooms include a separate bath and shower, slippers, bidets and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 10:00 AM to midnight. There are hot springs on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge

Things to do

  • Hot springs
  • Karaoke
  • Library
  • Spa tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public bath open from 10:00 AM - midnight
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express and JCB International. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hananoyado Matsuya Inn Nikko
Hananoyado Matsuya Inn
Hananoyado Matsuya Nikko
Hananoyado Matsuya
Kinugawaonsen Hananoyado Matsuya Nikko
Kinugawaonsen Hananoyado Matsuya Ryokan
Kinugawaonsen Hananoyado Matsuya Ryokan Nikko

Frequently asked questions

What is the cancellation policy at Kinugawaonsen Hananoyado Matsuya?

Kinugawaonsen Hananoyado Matsuya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kinugawaonsen Hananoyado Matsuya?

Yep, Kinugawaonsen Hananoyado Matsuya has a free self car park.

Is there a free airport shuttle available at Kinugawaonsen Hananoyado Matsuya?

No, Kinugawaonsen Hananoyado Matsuya does not offer an airport shuttle service.

What time are check-in & check-out at Kinugawaonsen Hananoyado Matsuya?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Kinugawaonsen Hananoyado Matsuya?

No, pets are not allowed.

Kinugawaonsen Hananoyado Matsuya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

ben m.

Liked: Cleanliness
Local Escape
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The dinner they serve was really great, one of the best among all my onsen pass experience. But the condition of the hotel is really old. Non of the staff can speak simple English , too hard to communicate.
Stayed 2 nights in Nov 2019

6/10 Okay

B

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Over pricing. No bathroom, no dining room, no breakfast available. even when we make the reservation, they said breakfast is included in this price. Hotel staff asked me to contract expedia directly. I read the review from previous customer, they experienced the same situation as me. So, if the hotel did know there is the wrong information provided to customer why they don’t revise it. Why just keep the wrong information on the website and surprised customer when they arrive.
Stayed 1 night in Oct 2019

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Michael, Melbourne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, a little dated but well looked after, friendly staff but little to no English however they made every effort to service us. Close to JR station, can walk but no shops or restaurants in that area, need to go back one station. Check the inclusion on Expedia, I booked a rate with breakfast but on check-in they advised breakfast was not included so had to pay an extra 2800 yen p/p. The onsen is excellent especially the outdoor bath.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provided excellent service by the staff member. On the checkin day, Watanabe-san sent me email to confirm my arrival time and dinner time. We had to change to later time that they have no problem to accommodate. Watanabe-san also came to the train station to pick us up by car without us asking. It was so thoughtful because it was dark and freaking cold. The food was excellent as well. We were well fed. The open air onsen bath is spacious that you don't feel crowded at all. We enjoy our stay at the hotel
Stayed 2 nights in Jan 2019

10/10 Excellent

chee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good old fashioned onsen hotel
the hotel was amazing especially with their excellence customer service and Kaiseki dinner and breakfast, but without basis Japanese language you will find it difficult to communicate with the staff as they dont speak English at all.
Stayed 1 night in Jun 2017

10/10 Excellent

博美

Stayed 1 night in Mar 2022

10/10 Excellent

SACHIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
良いのは、景色のみ
部屋は、景色がいいものの、今時、喫煙の部屋しかないといわれ、匂いが気になるときは、部屋にある消臭スプレーを使ってくださいと言われました。また、支払いは現金のみ。食事もいまひとつで、一番美味しいと思ったのは、お新香でした。
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
川の流れが聞こえるくつろぎの宿
名前の通り、お花や、お人形、竹久夢二の絵画が飾られた素敵な宿です。 夕食会場はそれぞれ料亭の個室でいただけ、とてもくつろげました。 温泉も川が見える露天風呂がありとても心地よいです。中庭から鬼怒川の川原に出られ、川の景色も眺められます。
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
眺めの良いザ温泉宿
Stayed 1 night in Jun 2020

10/10 Excellent

Shiori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
女将のお人柄とセンスが最高の宿
夫婦と５歳・２歳の子供たちと滞在しました。 館内には野花が飾られ、しつらえにセンスの良さを感じました。室内の下駄に名前を書けたり、内湯の化粧室には仕切りがあってプライバシーが守られていたり、子供用の桶やチェアがあったり、オムツ用のビニル袋を頂いたりと、あちこちに宿泊者に対する細やかな心遣いを感じる宿でした。 お料理も地産地消で季節を感じるメニューでした。お酒も地元のものを多くそろえてありました。 部屋からは絶景の渓流が見え、庭からは川辺に降りれます。子供達には自然のジャングルジムで非常に楽しかったようです。 女将が出迎え時にも夕食時にも出発時にも話しかけて下さったのですが、とても優しく親切なお人柄で、子供たちもすっかり懐きました。 鬼怒川温泉を代表する宿として、いつまでも残ってほしい宿だと思いました。とてもお勧めします。
Stayed 1 night in Apr 2020

10/10 Excellent

YUKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
食事がとても美味しくて、器もこだわって素敵でした。 女将さんもとても素敵な方で、細部にこだわっている感じで、女将さんが素敵なので、従業員の皆さんもとても纏まっていらっしゃる感じでした。 温泉もとても気持ち良かったです。 また、行きたいと思ってます。
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Lai man mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a kitty-corner to the Kinugawa Park station. That’s easy to find it enough. There is spacious and fantastic decoration in the lobby. My family was glad to be in this excellent hot spring hotel when we check-in. Many quality Japanese puppets display in the show window and other places. The corridor and everywhere have a lot of collections. We took some pictures and admired interior furnishings. All hotel building is secluded in the valley of Kinugawa. Open the big window can see a natural valley scenery view from the room. We four people stayed in a Japanese style bedroom were crowded. But all the things were nice except the river was loud. The best choice is both breakfast and dinner enjoy at the hotel. Japanese food is always delicious and rich because all the shops on the street will close before at 5 pm even earlier. Hananoyado Matsuya is not a large hot spring hotel but it’s an excellent and comfortable hotel. If you need peace and privacy to stay a few days, this hotel would be suitable for you.
Stayed 2 nights in Oct 2019

10/10 Excellent

Chi-yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優しい旅店
飯店舒適，風景很好，老闆娘親切. 很推薦
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
いわゆる昔ながらの旅館の良さを堪能できる
落ち着いた雰囲気で思った以上にくつろげました。渓流が見える角部屋だったので、眺めの良さも素晴らしく、鬼怒川は初めてだったのですが堪能しました。ただ、鬼怒川温泉駅から徒歩でブラブラと散策しながら向かったのですが、廃墟となっているホテルが多く、周りもそんな感じなのであまり良い気分とはいえず…。この旅館に限ったことではなく鬼怒川全体の問題なのでしょうね。いわゆる昔ながらの旅館に宿泊したい方にお勧め。
Stayed 1 night in Sep 2019