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Hilton Ningbo Dongqian Lake

5.0 star property
Lakefront Ningbo resort in Yinzhou with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Ningbo Dongqian Lake

Exterior
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
99 Lianxin Road, Dongqian Lake Tourist Resort, Ningbo, 315122
  • Ningbo Zoo
    5 min drive
  • Ningbo Fashion Museum
    9 min drive
  • Yinzhou Stadium
    12 min drive
  • Ningbo (NGB-Lishe Intl.)
    35 min drive

Room options

View all photos for King Lake view Presidential Suite -- Lounge Access

King Lake view Presidential Suite -- Lounge Access | Terrace/patio

King Lake view Presidential Suite -- Lounge Access

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
  • 202 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

Separate bathtub and shower, hydromassage showerhead, free toiletries

King Accessible Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Guest Room Garden View

Minibar, in-room safe, desk, laptop workspace

Twin Guest Room Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for King Lake View Suite -- Lounge Access

King Lake View Suite -- Lounge Access | Living area

King Lake View Suite -- Lounge Access

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Lake View Room

Minibar, in-room safe, desk, laptop workspace

King Lake View Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Courtyard Duplex Family Room - Lounge Access

Courtyard Duplex Family Room - Lounge Access | Living area

Courtyard Duplex Family Room - Lounge Access

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Lake View Terrace Suite -- Lounge Access

King Lake View Terrace Suite -- Lounge Access | Bathroom shower

King Lake View Terrace Suite -- Lounge Access

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 78 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room Garden View

Separate bathtub and shower, hydromassage showerhead, free toiletries

King Guest Room Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Partial Lake View Room

King Deluxe Partial Lake View Room | Bathroom

King Deluxe Partial Lake View Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 57 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Room

King Terrace Room

King Terrace Room

Highlights

Terrace
Garden
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 53 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Lake View Room- Lounge Access

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

King Executive Lake View Room- Lounge Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 60 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Theme Kids Room

LCD TV, MP3 dock

Theme Kids Room

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 43 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Executive Lake View Room - Lounge Access

Minibar, in-room safe, desk, laptop workspace

Twin Executive Lake View Room - Lounge Access

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 60 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Lake View Terrace Room - Lounge Access

LCD TV, MP3 dock

Twin Lake View Terrace Room - Lounge Access

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 Single Bed

View all photos for Pets Friendly Room

Pets Friendly Room

Pets Friendly Room

Highlights

Garden
Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LCD TV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Deluxe Partial Lake View Room

Twin Deluxe Partial Lake View Room

Twin Deluxe Partial Lake View Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 57 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Twin Guest Room

Minibar, in-room safe, desk, laptop workspace

Twin Guest Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 43 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Park Hyatt Ningbo Resort and Spa

Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (55)
The price is AU$322
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Park Hyatt Ningbo Resort and Spa

About the area

Ningbo

A luxury stay in Ningbo awaits you at Hilton Ningbo Dongqian Lake. You'll be 3.9 km (2.4 mi) from Ningbo Zoo and 12.9 km (8 mi) from Ningbo Museum. Highlights at this family-friendly resort include 3 restaurants, a full-service spa and an indoor swimming pool. .The restaurant, Fortune Pavilion, serves Chinese cuisine and is open for lunch and dinner. Lobby Lounge is the resort's own lobby lounge. Enjoy the free kids' club, 24-hour gym, sauna and seasonal outdoor swimming pool. 43056 square feet (4000 square metres) of event facilities include 12 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, an off-lead area and litter trays. There's also the convenience of free self parking. .Sights within a 20-minute drive of this 5-property class Yinzhou resort include Ningbo Ocean World and Qita Temple.
View more Resorts in NingboOpens in a new window

What's nearby

  • Ningbo Zoo - 5 min drive - 3.8 km
  • Ningbo Hanling Old Street - 12 min drive - 12.3 km
  • Ningbo Museum - 13 min drive - 12.9 km
  • Ningbo Ocean World - 14 min drive - 13.7 km
  • Tianyi Square - 16 min drive - 16.3 km

Getting around

  • Dongqian Hubei Station - 5 min drive
  • Baozhu Station - 15 min drive
  • Ningbo (NGB-Lishe Intl.) - 35 min drive

Restaurants

  • ‪向阳渔港 - ‬4 min drive
  • ‪钱湖悦庄酒店 - ‬4 min drive
  • ‪东钱湖水上餐厅 - ‬3 min drive
  • ‪宁波万诚宾馆 - ‬4 min drive
  • ‪万里红商务会所 - ‬4 min drive

About this property

Hilton Ningbo Dongqian Lake

Lakefront Ningbo resort in Yinzhou with 3 restaurants
Hilton Ningbo Dongqian Lake offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 12 meeting rooms. Event space at this resort measures 43056 square feet (4000 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Hilton Ningbo Dongqian Lake. Free self parking is available.

This 5-star Ningbo resort is smoke free.

  • 280 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Conference rooms
  • 43056 sq ft of conference space
  • 4000 sq. m of conference space
  • Built in 2016
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hilton Ningbo Dongqian Lake offers 280 air-conditioned accommodations with MP3 docking stations and minibars. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa, Nectar Spa. Services include massages. The spa is open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 50 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (CNY 50 per day)

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 118 for adults and CNY 60 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Fortune Pavilion
  • Lake Shore Cafe
  • Lobby Lounge
  • Xiu

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre (43,056 square foot of space)

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift (150 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 175.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 118 for adults and from CNY 60 for children
  • Fee for in-room wireless Internet: CNY 50 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 50 per day (rates may vary)
  • Fee for wired Internet in public areas: CNY 50 per day (rates may vary)
  • Rollaway bed fee: CNY 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open on 01 July and close on 04 October.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hilton Dongqian Lake Resort
Hilton Ningbo Dongqian Lake
Hilton Dongqian Lake
Hilton Ningbo Dongqian Ningbo
Hilton Ningbo Dongqian Lake Resort
Hilton Ningbo Dongqian Lake Ningbo
Hilton Ningbo Dongqian Lake Resort Ningbo

Frequently asked questions

What is the cancellation policy at Hilton Ningbo Dongqian Lake?

Hilton Ningbo Dongqian Lake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Ningbo Dongqian Lake?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Ningbo Dongqian Lake on 27 Nov 2024 start from AU$168.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Ningbo Dongqian Lake?

Yep, Hilton Ningbo Dongqian Lake has a free self car park.

Is there a spa on site at Hilton Ningbo Dongqian Lake?

Yep, Nectar Spa is available for guests. You'll enjoy services like massages.

Does Hilton Ningbo Dongqian Lake have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM (Seasonal outdoor pool open from July 01 to October 04).

What luxury perks are available at Hilton Ningbo Dongqian Lake?

Hilton Ningbo Dongqian Lake features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with hydromassage showerheads and 24-hour room service.

What makes Hilton Ningbo Dongqian Lake a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hilton Ningbo Dongqian Lake.

Is Hilton Ningbo Dongqian Lake family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Ningbo Dongqian Lake is a hit with families.

Does Hilton Ningbo Dongqian Lake serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Ningbo Dongqian Lake?

No, Hilton Ningbo Dongqian Lake does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Ningbo Dongqian Lake?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Ningbo Dongqian Lake?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Ningbo Dongqian Lake?

Furry friends are welcome at Hilton Ningbo Dongqian Lake, with dog exercise areas, food and water bowls and litter trays on offer.

Hilton Ningbo Dongqian Lake Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 22 reviews" "
Rating 8 - Good. 3 out of 22 reviews" "
Rating 6 - Okay. 6 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jie

Stayed 1 night in Nov 2020

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxed break
Hotel facility is good. We had the room facing the lake which was amazing. Many green surrounding the complex. We booked e executive room and could access the lounge for happy hour and drink. It was pity that the food collection was rather limited. There was not even peanuts available for the cocktail. Rest was perfect; helpful waiters.
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

seiko

Liked: Cleanliness, staff & service, room comfort
Location was disappointing and didn’t like the building layout
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad but ....
To get at the hotel was an adventure!!! Can't find it!!! Super hidden non sense! Check in was okay, no service to get luggage at the room clerk just drop us at the elevator and see you later not even floor number!!! Had to chase to ask! Real Estate outstanding beside you pretty much can't see the lake as advertised and name is carries!! Indoor Swimming pool very nice, gym not too bad could be bigger and more tools! Nice playground for kids! Must have a car! Get with locals to get a good food!
Stayed 2 nights in Jun 2017

6/10 Okay

Regina

Disliked: Staff & service
그냥그냥인 리조트
주변의 리조트중 일반적인듯 합니다. 일단 쉬로 간 여행이였는데 너무 사람이 많고. 다른 리조트에 비해 모든게 무료대여가 아니라 다 비용이 나오는., 리조트내에 행사나 참여할수 있는 프로그램도 없고, 다시 가진 않을거 같아요.
Stayed 1 night in Aug 2020

6/10 Okay

STEPHEN

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2020

10/10 Excellent

Wei

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
有點失望的一次住宿體驗
暖氣不熱，出風口的位置正好對著床頭，頭部吹了一小時的風就受不了關掉空調了。冰箱完全不冷，沒法存放冷藏食品，客房服務借紅酒杯跟開瓶器，等了半小時，慢也就算了，還分了兩次送，放了一台膠囊咖啡機，但是沒有膠囊⋯⋯⋯
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店坐落在離市中心較遠的地方，車程大概45分鐘，在東錢湖畔，環境優美，酒店整體員工服務態度都很好，spa服務也不錯，但第一晚在酒店中餐廳用餐時，我們下午已預訂了7位用餐，到達餐廳時，客人也不多，但那部長安排我們坐在一張放了6個位的6人枱，我說我們訂了7位的，她只說加多一個位就可以，我們坐下後，覺得有點逼，而且枱面根本不能放下多少菜餚，我們自己在後面找到一張8人枱，要求她換，但她硬說這張景色好，其實已是晚上七點多，天色已暗，跟本看不到景色，我們堅持更換，最激氣是她還說，我沒有不給你們換，態度不好！就因為一個員工表現，令這次入住印象變差。
Stayed 3 nights in Apr 2019

10/10 Excellent

MIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
带孩子去度假的，虽然这是不是特别好，但是性价比还算高，下次还会再来
Stayed 1 night in Oct 2018

6/10 Okay

Chialing

Disliked: Property conditions & facilities
酒店較偏僻，不能叫外賣，也不能打滴滴，酒店幫我叫的第士，一上車就想吐，又臭又破爛。因為行李上了，只好忍著40分到機場。 中餐廳菜色可以，就是客戶質量差，聽說酒店主管家人ㄧ起用餐，小朋友亂跑，穿著睡衣，家長也不管～如何可以是5星集的渡假酒店？
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
入住带露台的湖景房，视野很不错，就是露台小飞虫有点多！
Stayed 2 nights in Aug 2018

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with great view and good cuisine
pretty good experience, a bit less of hotel activities. Children toy requires extra charge Staff was pretty nice and one like for the Chinese Cuisine
Stayed 1 night in May 2018

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常棒的酒店
Stayed 1 night in Jun 2018

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古典的装修风格，非常喜欢大堂宽敞舒适的区域。客房干净、安逸。
Stayed 1 night in Jul 2017

10/10 Excellent

Yufeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
Stayed 1 night in Oct 2017

10/10 Excellent

YAFANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
总体来说还不错，有专门的小孩游玩区，风景也不错
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017