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Shangri-La Ningbo

5.0 star property
Luxury hotel connected to a shopping center in Yinzhou with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Ningbo

Front of property
Indoor pool, pool loungers
Exterior
Premium bedding, down duvets, Tempur-Pedic beds, minibar
Daily buffet breakfast (CNY 128 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is AU$168
includes taxes & fees
13 Dec - 14 Dec

Explore the area

Map
No.88 Yuyuan Road, Jiangdong District, Ningbo, Zhejiang, 315040
  • Tianyi Square
    5 min walk
  • Tianfeng Tower
    14 min walk
  • Qita Temple
    18 min walk
  • Ningbo (NGB-Lishe Intl.)
    21 min drive

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe River View Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club River View Room 2Twin

Horizon Club River View Room 2Twin

Horizon Club River View Room 2Twin

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe River View Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe River View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Premier Room 1 King

Horizon Club Premier Room 1 King

Horizon Club Premier Room 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club River View Room 1 King

Horizon Club River View Room 1 King

Horizon Club River View Room 1 King

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 45 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Suite

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Executive Double Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 Beds)

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment - 1-Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Apartment - 1-Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-View Double Bed Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe River-View Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Pavilion River-View Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Pavilion River-View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Panku Family Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Panku Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Ning Ou Themed River-View Family Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Ning Ou Themed River-View Family Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Pavilion Deluxe Double Bed Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Pavilion Deluxe Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment - 2-Bedroom, River-View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Apartment - 2-Bedroom, River-View

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Park-View Double Bed Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe Park-View Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment - 3-Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Apartment - 3-Bedroom

  • Sleeps 6
  • 2 King Beds and 1 Single Bed

View all photos for Apartment - 2-Bedroom, Garden-View

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Apartment - 2-Bedroom, Garden-View

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

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About the area

Ningbo

Shangri-La Ningbo places you in the centre of Ningbo, connected to a shopping centre and within a 30-minute stroll of Ningbo Gu Storey and Tianyige Pavilion. Highlights at this luxury hotel include 3 restaurants, 2 hot tubs and a full-service spa. .A day of pampering can include body scrubs and facials along with aromatherapy and hydrotherapy. The buffet restaurant, Yi Cafe, serves Asian cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy access to 2 outdoor tennis courts along with an indoor swimming pool and a free kids' club. 53820 square feet (5000 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Yinzhou hotel, you'll be 2.7 km (1.7 mi) from Nantang Old Street.

What's nearby

  • Tianyi Square - 5 min walk - 0.4 km
  • Ningbo Gu Storey - 20 min walk - 1.7 km
  • Moon Lake Park - 2 min drive - 2.2 km
  • Ningbo Ocean World - 4 min drive - 3.9 km
  • Ningbo Jiangbei Wanda Plaza - 8 min drive - 7.4 km

Getting around

  • Ningbo Railway Station - 7 min drive
  • Jiangxia Bridge East Station - 9 min walk
  • Ningbo (NGB-Lishe Intl.) - 21 min drive

Restaurants

  • ‪正道韩味坊 - ‬1 min walk
  • ‪火焰山 - ‬1 min walk
  • 美泰泰国餐厅
  • ‪糖纸甜品 - ‬1 min walk
  • ‪大苹果甜甜圈 - ‬5 min walk

About this property

Shangri-La Ningbo

Luxury hotel connected to a shopping centre in Yinzhou with 3 restaurants
Shangri-La Ningbo offers its guests a full-service spa, 2 hot tubs, outdoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 53820 square feet (5000 square metres) and includes a conference centre. A children's pool, a health club, and a sauna are also featured at the luxury Shangri-La Ningbo. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Ningbo hotel.

  • 1 building
  • 562 guestrooms or units
  • 34 levels
  • 3 dining venues
  • Conference rooms
  • 53820 sq ft of conference space
  • 5000 sq. m of conference space
  • Built in 2009
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Shangri-La Ningbo offers 562 accommodations with iPod docking stations and minibars. Tempur-Pedic beds feature down duvets and premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

This Ningbo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobster Bar and Grill
  • Shang Palace
  • Yi Cafe

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (53,820 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a river
  • Pool loungers

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 1 building
  • 34 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Tempur-Pedic mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Ningbo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way)
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ningbo Shangri-La
Ningbo Shangri-La Hotel
Shangri-La Hotel Ningbo
Shangri-La Ningbo
Shangri-La Ningbo Hotel
Shangri La Hotel Ningbo
Shangri-La Ningbo Hotel
Shangri La Hotel Ningbo
Shangri-La Ningbo Ningbo
Shangri-La Ningbo Hotel Ningbo

Frequently asked questions

What is the cancellation policy at Shangri-La Ningbo?

Shangri-La Ningbo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Ningbo?

As of 23 Nov 2024, prices found for a 1-night stay for 2 adults at Shangri-La Ningbo on 13 Dec 2024 start from AU$168.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Ningbo?

Yep, Shangri-La Ningbo has a free self car park and free extended parking.

Is there a spa on site at Shangri-La Ningbo?

Yep, there is an onsite spa at Shangri-La Ningbo. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Shangri-La Ningbo have a pool?

Shangri-La Ningbo has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Shangri-La Ningbo?

Shangri-La Ningbo features 2 hot tubs, a health club and an indoor pool. All guestrooms come with deep soaking tubs, Tempur-Pedic beds and premium bedding.

What makes Shangri-La Ningbo a romantic place to stay?

Al fresco dining and a lounge bar, as well as deep-soaking baths and comfy beds in the guestrooms, help set the scene for a romantic weekend at Shangri-La Ningbo.

Is Shangri-La Ningbo family-friendly?

You bet! With amenities such as a free children's club, a children's pool and babysitting services, it's no surprise that Shangri-La Ningbo is a hit with families.

Are there hot tubs in the rooms at Shangri-La Ningbo?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Ningbo serve breakfast?

Yep, buffet breakfast is on offer daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Shangri-La Ningbo?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Ningbo?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Ningbo?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Shangri-La Ningbo?

No, pets and service animals are not allowed.

Shangri-La Ningbo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 257 reviews" "
Rating 8 - Good. 73 out of 257 reviews" "
Rating 6 - Okay. 16 out of 257 reviews" "
Rating 4 - Poor. 10 out of 257 reviews" "
Rating 2 - Terrible. 7 out of 257 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Stayed 2 nights in Aug 2024

2/10 Terrible

Keith

Liked: Cleanliness
Stayed 3 nights in Jul 2024

8/10 Good

Gerry

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good river view good location
The river view room has fantastic river views, especially at night. Very good location , walking distance to most of famous sightsees. However the previous customers must have smoked inside the room, we made complaint to the hotel, it took them the whole day to make the heavy smoking smell away.
Stayed 2 nights in May 2024

10/10 Excellent

GARY HAO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

anil, kingstown

Travelled with partner
Liked: Amenities
It’s fine been at better sister hotels Cleaner keeps forgetting stuff for the bathroom either towels or amenities Good room Good enough breakfast but always a rush to get food literally
Stayed 2 nights in Apr 2024

10/10 Excellent

HERBERT, Guatemala

Stayed 1 night in Mar 2024

2/10 Terrible

Chi-Fun Cindy

Stayed 3 nights in Dec 2023

4/10 Poor

Cesar

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room and bathroom needs an upgrade

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, amenities
The rooms needs an update

10/10 Excellent

Dirk, Takoma Park

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Shangri-La throughly. Staffs are friendly and professional and the hotel is very clean. Swimming pool and its changing rooms are well maintained. Alva of horizon club lounge is the highlight of our stay. It’s nice to see her with a big smile in the morning and her attention to details is amazing.
Stayed 2 nights in Nov 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

JACK XIPU

Stayed 2 nights in Oct 2023

10/10 Excellent

Caroline

Stayed 1 night in Sep 2023

6/10 Okay

Mark

Business traveller
Liked: Staff & service
Disliked: Amenities
I stay here only because I like the breakfast which seems to have gone downward in the last years…. Quality of the food product has noticeably changed for the worse.
Stayed 3 nights in May 2023

10/10 Excellent

Thi Phuong Thao

Stayed 3 nights in Jun 2023

2/10 Terrible

Steve, Bayside

Business traveller
Disliked: Staff & service, property conditions & facilities
Shangri-La is one of my favorite hotel chain in China. This one is just not the one I imagined. Very aged restaurant. Need FULL renovation very soon. The staff as club lounge didn't even noticed me. No one cared about me there. One thing I still like was the view from the club lounge. I had to go the the restaurant down stair as the food collection was not good at all. Even the food at the restaurant also was not satisfactory.
Stayed 1 night in Jun 2023

6/10 Okay

YESHUA, Brooklyn

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

C P Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2N in Ningbo
Well located and near to Tianyi Square and the Old Bund with lots of restaurants too.
Stayed 2 nights in Oct 2021

8/10 Good

Basile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean and well-located
As usual, Shangri La is a safe option in China. Good: - Friendly staff, they don't all speak english but they'll find someone who does - Clean and well located - Good breakfast - Damn i love the lobby fragrance of Shangri Las Could be better: -King bed was two beds place next to each other. Was still comfy, but had a small gap in between beds - Not the newest rooms, but clean and spacious
Stayed 2 nights in Jun 2021

10/10 Excellent

DA WOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to a shopping plaza
It was good. No complaints. It is 10 mins walk to shopping plaza
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Most of the Staff were quite bad to be honest, considering that it’s a ‘shangri-la’ hotel. I mean, seriously, they shouldn’t be working there, at a 3-star hotel maybe, but not there... Though, 1 staff was quite good and nice, Russian guy Arthur, commended!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019